
4857-2. Steps to take in an emergency
7
When trouble arises
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has 
cooled down sufficiently, 
inspect the hoses and radia-
tor core (radiator) for any 
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, 
immediately cont act your Toyota 
dealer.
4 The coolant level is satisfac-
tory if it is between the 
“FULL” and “LOW” lines on 
the reservoir.
Reservoir
“FULL” line
“LOW” line Radiator cap
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6Start the hybrid system and 
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and 
to check for coolant leaks 
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm 
that the fan is operating by check-
ing the fan sound and air flow. If it is 
difficult to check these, turn the air 
conditioning system on and off 
repeatedly. (The fan may not oper-
ate in freezing temperatures.)
7If the fan is not operating:
Stop the hybrid system 
immediately and contact your 
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at 
the nearest Toyota dealer.
8 Check if “Engine Coolant 
Temp High Stop in a Safe 
Place See Owner's Manual” 
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact  

4867-2. Steps to take in an emergency
your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the 
nearest Toyota dealer.
If “Hybrid System Over-
heated Output Power 
Reduced” is shown on the 
multi-information display
1 Stop the vehicle in a safe 
place.
2 Stop the hybrid system and 
carefully lift the hood.
3 After the hybrid system has 
cooled down, inspect the 
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, 
immediately cont act your Toyota 
dealer.
4 The coolant level is satisfac-
tory if it is between the  “FULL” and “LOW” lines on 
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes 
or more, start the hybrid sys-
tem again and check if 
“Hybrid System Overheated 
Output Power Reduced” is 
shown on the  for the 
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact 
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has 
dropped and the vehicle may be 
driven normally. 

4877-2. Steps to take in an emergency
7
When trouble arises
However, if the message appears 
again frequently, contact your Toy-
ota dealer.
WARNING
■When inspecting under the 
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may  result in seri-
ous injury such as burns.
●If steam is seen  coming from 
under the hood, do not open the 
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has 
been turned off, check that the 
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may 
automatically start, or the cool-
ing fan may suddenly operate 
even if the gasoline engine 
stops. Do not touch or approach 
rotating parts such as the fan, 
which may lead to fingers or 
clothing (especially a tie, a scarf 
or a muffler) getting caught, 
resulting in serious injury.
●Do not loosen the radiator cap 
and the coolant reservoir caps 
while the hybrid system and 
radiator are hot.
High temperature steam or 
coolant could spray out.
NOTICE
■When adding engine/power 
control unit coolant
Add coolant slowly after the 
hybrid system has cooled down 
sufficiently. Adding cool coolant to 
a hot hybrid system too quickly 
can cause damage to the hybrid 
system.
■To prevent damage to the 
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant 
with foreign matter (such as 
sand or dust, etc.).
●Do not use any coolant additive. 

4887-2. Steps to take in an emergency
1Stop the hybrid system. Shift 
the shift lever to P and set the 
parking brake.
2 Remove the mud, snow or 
sand from around the front 
wheels.
3 Place wood, stones or some 
other material under the front 
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R 
and release the parking 
brake. Then, while exercising 
caution, depress the acceler-
ator pedal.
■When it is difficult to free the 
vehicle
Press   to turn off TRAC.
If  the vehicle becomes 
stuck
Carry out the following pro-
cedures if the tires spin or 
the vehicle becomes stuck 
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a 
stuck vehicle
If you choose to push the vehicle 
back and forth to free it, make 
sure the surrounding area is clear 
to avoid striking other vehicles, 
objects or people. The vehicle 
may also lunge forward or lunge 
back suddenly as it becomes free. 
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift 
lever with the accelerator pedal 
depressed.
This may lead to unexpected 
rapid acceleration of the vehicle 
that may cause an accident 
resulting in death o r serious injury.
NOTICE
■To avoid damage to the 
hybrid transmission and 
other components
●Avoid spinning the front wheels 
and depressing the accelerator 
pedal more than necessary.
●If the vehicle remains stuck 
even after these procedures are 
performed, the vehicle may 
require towing to be freed. 

539What to do if... (Troubleshooting)
Is the power switch in ON?
If you cannot release the shift lever 
by depressing the brake pedal with 
the power switch in ON ( P.214)
 Is the window lock switch 
pressed?
The power window except for the 
one at the driver’s seat cannot be 
operated if the win dow lock switch 
is pressed. ( P.175)
 The auto power off function 
will be operated if the vehicle 
is left in ACC or ON (the 
hybrid system is not operat-
ing) for a period of time. 
( P.210)
 The seat belt reminder light is 
flashing
Are the driver and the passengers 
wearing the seat belts? ( P.448)
 The parking brake indicator is 
on
Is the parking br ake released? 
(  P.217)
Depending on the situation, 
other types of warning buzzer 
may also sound. ( P.445, 456)
 Did anyone inside the vehicle 
open a door during setting the 
alarm?
The sensor detects it and the alarm 
sounds. ( P. 7 8 )
Do one of the following to stop 
the alarms:
 Unlock the doors.
 Turn the power switch to ACC 
or ON, or start the hybrid sys-
tem.
 Is the message displayed on 
the multi-information display?
Check the message on the 
multi-informat ion display. (P.456)
 When a warning light turns on 
or a warning message is dis-
played, refer to P.445, 456.
The shift lever cannot be 
shifted from P even if you 
depress the brake pedal
The windows do not open 
or close by operating the 
power window switches
The power switch is 
turned off automatically
A warning buzzer sounds 
during driving
An alarm is activated and 
the horn sounds (vehicles 
with an alarm)
A warning buzzer sounds 
when leaving the vehicle
A warning light turns on 
or a warning message is 
displayed 

544Alphabetical Index
Electric Power Steering (EPS)............................................... 312Warning light ........................ 448
Electronic key ......................... 124 Battery-saving function......... 143
If the electronic key does not operate properly ................. 477
Replacing the battery ........... 423
Electronic roof sunshade Jam protection function ........ 180
Operation ............................. 179
Electronically Controlled Brake  System (ECB) ....................... 311
Emergency flashers ............... 438
Emergency, in case of If a warning buzzer sounds .. 445
If a warning light turns on ..... 445
If a warning message is dis-played................................. 456
If the 12-volt battery is dis- charged .............................. 479
If the electronic key does not  operate properly ................. 477
If the fuel filler door cannot be  opened ............................... 476
If the hybrid sy stem will not start
........................................... 474
If the vehicle is submerged or  water on the road is rising .. 439
If you have a flat tire ............. 461
If you lose your keys ............ 475
If you think something is wrong ........................................... 443
If your vehicle becomes stuck ........................................... 488
If your vehicle has to be stopped  in an emergency................. 438
If your vehicle needs to be towed ........................................... 441
If your vehicle overheats ...... 484
Energy monitor ....................... 119 Engine
ACCESSORY mode . ............209
Compartment........................396
Engine switch .......................207
Hood .....................................394
How to start the hybrid system ...........................................207
Identification number ............491
If the hybrid sys tem will not start
...........................................474
If your vehicle has to be stopped  in an emergency .................438
Ignition switch (power switch) ...........................................207
Overheating ..........................484
Power switch ........................207
Tachometer.......................87, 91
Engine coolant Capacity ...............................493
Checking ..............................399
Preparing and checking before winter ..................................320
Engine coolant temperature  gauge .................................87, 91
Engine oil Capacity ...............................492
Checking ..............................396
Preparing and checking before winter ..................................320
Warning light.........................446
Engine oil maintenance data .398
Engine switch (power switch)207 If your vehicle has to be stopped in an emergency .................438
EPS (Electric Po wer Steering)
...............................................312 Warning light.........................448
EV drive mode......................... 211
EV indicator...............................70
Event data recorder (EDR) .........7 

546Alphabetical Index
High mounted stoplightReplacing light bulbs ............ 428
High-voltage components ....... 73
Hill-start assist control .......... 311
Hood Open .................................... 394
Hooks Cargo net hooks ................... 350
Coat hooks ........................... 363
Retaining hooks (floor mat) .... 24
Horn ......................................... 159
Hybrid battery (tr action battery)
Location.................................. 73
Specification ......................... 492
Warning message .................. 76
Hybrid battery (traction battery)  air vents .................................. 75
Hybrid system .......................... 69 Acoustic vehicle alerting system............................................. 71
Emergency shut off system .... 76
Energy monitor/consumption  screen ................................ 119
EV drive mode...................... 211
High voltage components....... 73
Hybrid system precautions ..... 73
If the hybrid sy stem will not start
........................................... 474
Overheating.......................... 486
Power (ignition) switch ......... 207
Regenerative braking ............. 70
Starting the hybrid system.... 207
Hybrid System Indicator ... 88, 94,  11 7
Hybrid transmission .............. 213 S mode ................................. 215
Hybrid vehicle driving tips .... 318
I
I/M test ..................................... 390
Identification Engine .................................. 491 Vehicle ..................................490
Ignition switch (power switch) ...............................................207Auto power off fun ction .........210
Changing the power switch  modes.................................209
If your vehicle has to be stopped  in an emergency .................438
Immobilizer system ..................77
Indicators ..................................84
Initialization Items to initialize ...................523
Maintenance .................387, 398
Power windows ....................173
Tire pressure w arning system
...........................................409
Inside rear view m irror ...160, 161
Instrument panel light control89,  96
Interior lights...........................343 Front interior light .................343
Rear interior light ..................343
Intuitive parking assist Function................................283
Warning message.................285
J
JackPositioning a floor jack .........395
Vehicle-equipped jack ..........462
Jack handle .............................462
Jam protection function Electronic roof sunshade ......180
Moon roof .............................176
Panoramic moon r oof ...........180
Power back door ..................136
Power windows ....................173
K
Keyless entry Smart key system .................142 

551Alphabetical Index
Linked mirror function when reversing ............................ 171
Mirror position memory ........ 153
RCTA function ...................... 291
Side turn signal lights Replacing light bulbs ............ 428
Turn signal lever ................... 216
Side windows ...... ................... 173
Smart key system Antenna location .................. 142
Entry functions ............. 127, 132
Starting the hybrid system.... 207
Snow tires ............................... 320
Spare tire ................................. 461 Storage location ................... 462
Spark plug ............................... 494
Specifications ......................... 490
Speedometer ...................... 87, 91
Sport mode ............................. 308
Steering wheel Adjustment ........................... 159
Heated steering wheel ......... 341
Meter control switches ... 97, 107
Stop lights Replacing light bulbs ............ 428
Storage features ..................... 346
Stuck If the vehicle becomes stuck 488
Suggestion function....... 105, 112
Sun visors ............................... 368
Sunshade Roof...................................... 176
Switches Activating the Automatic High Beam .................................. 226
Automatic High Beam system ........................................... 226
Brake Hold switch ................ 220
Digital Rearview Mirror control  switches ............................. 161
Door lock switches ............... 130
Driving mode select switch... 308 Driving position memory 
switches..............................153
Dynamic radar cruise control  with full-speed range switch264
Electronic roof sunshade  switches..............................179
Emergency flashers switch...438
EV drive mode switch ........... 211
Fog light switch .....................229
Garage door opener switches ...........................................370
Heated steering wheel switch ...........................................341
Ignition switch .......................207
Instrument panel light control  switches..........................89, 96
Intuitive parking assist switch284
Light switches .......................223
LTA (Lane Tracing Assist) switch ...........................................259
Meter control switches....97, 107
Moon roof switches ..............176
“ODO TRIP” switch .................89
“ODO” switch ..........................95
Outside rear v iew mirror 
switches..............................171
Panoramic moon roof switches ...........................................179
Parking brake switch ............217
PCS OFF switch ...................245
PKSB (Parking Support Brake)  switch .................................299
Power door lock switch.........130
Power switch ........................207
Power window switches .......173
RCTA switch .........................292
Rear window and outside rear  view mirror defoggers switch...........................................330
Seat heater switches ............341
Seat ventilator switches........341
“SOS” button ..........................65