3707-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut
wrench (if equipped) or hard
metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off.
( P.184)
When the shift lever cannot
be shifted: P. 1 8 1
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Vehicle without wheel nut wrench:
Wheel nut wrench can be pur-
chased at your Toyota dealer.
Vehicle with wheel nut wrench:
Wheel nut wrench is installed in
trunk. ( P.399)
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge needle continually
points higher than normal.
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
3807-2. Steps to take in an emergency
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.387, 398
If none of the tires are punctured:
Turn the power switch off then turn it
to ON. Check if the tire pressure
warning light comes on or blinks.
If the tire pressure warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.333)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a
spare tire
Vehicles with a compact spare tire:
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the repaired tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
P.329
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death o r serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assis t to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more fo rce than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
3817-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●Vehicles with a compact spare
tire: If the tire pressure warning
light comes on ev en after tire
inflation pressure adjustment, it
is probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toy ota dealer.
●Vehicles with emergency tire
puncture repair kit: If the tire
pressure warning light comes
on even after tire inflation pres-
sure adjustment, it is probable
that you have a flat tire. Check
the tires. If a tire is flat, repair
the flat tire by using emergency
tire puncture repair kit.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) w hen one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflated tire causes
the tire to overhea t and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illuminated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
3827-2. Steps to take in an emergency
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
A buzzer may sound when a mes-
sage is displayed.
The buzzer may not be audible if the
vehicle is in a noisy location or if the
audio system volume is high.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
WARNING
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the r eplacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
NOTICE
■To ensure the tire pressure
warning system operates
properly
Do not install tires with different
specifications or makers, as the
tire pressure warning system may
not operate properly.
If a war ning message
is displayed
The multi-information dis-
play shows warnings for
system malfunctions and
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
displayed, perform the
appropriate corrective
action for the message.
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.372)
3837-2. Steps to take in an emergency
7
When trouble arises
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a level surface and
check to see if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force th an usual.
■If “Hybrid System Overheated
Output Power Reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a long steep hill.)
Handling method: P. 4 1 4
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is displayed
This message may be displayed
when the shift lever is in N.
As the hybrid batte ry (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is displayed
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is dis-
played
The accelerator pedal has been depressed when the shift lever is in
N.
Release the accelerator pedal and
shift the shift
lever to D or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is displayed
The message may be displayed
when the accelerator pedal is
depressed to hold the vehicle while
the vehicle is stopped on an incline,
etc. The hybrid system may over-
heat. Release the accelerator pedal
and depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the hybrid system,
operate the hybrid system for
approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●AHB (Automatic High Beam)
■If “System Malfunction Visi-
tYour Dealer” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision system)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●RSA (Road Sign Assist) (if
equipped)
●BSM (Blind Spot Monitor) (if
equipped)
3877-2. Steps to take in an emergency
7
When trouble arises
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flash-
ers.
Check the degree of the tire
damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or screw from the tire. Removing
the object may widen the
opening and make emer-
gency repair with the repair kit
impossible.
• To avoid sealant leakage, move the vehicle until the
area of the puncture, if
known, is positioned at the
top of the tire.
If you have a flat tire
(vehicles without
spare tire)
Your vehicle is not equipped
with a spare tire, but instead
is equipped with an emer-
gency tire puncture repair
kit.
A puncture caused by a nail
or screw passing through
the tire tread can be
repaired temporarily using
the emergency tire puncture
repair kit. (The kit contains a
bottle of sealant. The seal-
ant can be used only once
to temporarily repair one
tire without removing the
nail or screw from the tire.)
Depending on the damage,
this kit cannot be used to
repair the tire. ( P.387)
After temporarily repairing
the tire with the kit, have the
tire repaired or replaced by
your Toyota dealer. Repairs
conducted using the emer-
gency tire puncture repair
kit are only a temporary
measure. Have the tire
repaired and replaced as
soon as possible.
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before repairing the tire
3887-2. Steps to take in an emergency
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following ca ses, the tire can-
not be repaired with the emergency
tire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres- sure
●When there are a
ny cracks or
damage at any location on the
tire, such as on the side wall,
except the tread
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●When 2 or more tires have been
punctured
●When 2 or more sharp objects
such as nails or screws have
passed through the tread on a sin-
gle tire
●When the sealant has expired
2WD models
Emergency tire puncture repair kit
Towing eyelet
Location of the emergency ti re puncture repair kit and
towing eyelet
3907-2. Steps to take in an emergency
Air release cap
■Note for checking the emer-
gency tire puncture repair kit
Check the sealant expiry date occa-
sionally.
The expiry date is shown on the bot-
tle. Do not use sealant whose expiry
date has already passed. Other-
wise, repairs conducted using the
emergency tire puncture repair kit
may not be performed properly.
■Emergency tire puncture repair
kit
●The emergency tire puncture
repair kit is for filling the car tire
with air.
●The sealant has a limited life
span. The expiry date is marked
on the bottle. The sealant should
be replaced with a new bottle
before the expiry date. Contact
your Toyota dealer for replace-
ment.
●The sealant stored in the emer-
gency tire puncture repair kit can
be used only once to temporarily
repair a single tire. If the sealant in
the bottle and other parts of the kit
have been used and need to be
replaced, contact your Toyota
dealer.
●The compressor can be used
repeatedly.
●The sealant can be used when the
outside temperature is from -40°F
(-40°C) to 140°F (60°C).
●The kit is exclusively designed for
size and type of tires originally
installed on your vehicle. Do not
use it for tires that a different size
than the original ones, or for any
other purposes.
●If the sealant gets on your clothes,
it may stain.
●If the sealant adheres to a wheel
or the surface of the vehicle body,
the stain may not be removable if
it is not cleaned at once. Immedi- ately wipe away the sealant with a
wet cloth.
●During operation of the repair kit,
a loud operation noise is pro-
duced. This does not indicate a
malfunction.
●Do not use to check or to adjust
the tire pressure.
1
Lift the deck mat. ( P.400)
WARNING
■Caution while driving
●Store the repair kit in the lug-
gage compartment.
Injuries may result in the event
of an accident or sudden brak-
ing.
●The repair kit is exclusively only
for your vehicle.
Do not use repair kit on other
vehicles, which could lead to an
accident causing death or seri-
ous injury.
●Do not use repair kit for tires
that are differen t size than the
original ones, or for any other
purpose. If the tires have not
been completely repaired, it
could lead to an accident caus-
ing death or serious injury.
■Precautions for use of the
sealant
●Ingesting the sealant is hazard-
ous to your health. If you ingest
sealant, consume as much
water as possible, and then
immediately consult a doctor.
●If sealant gets in eyes or
adheres to skin, immediately
wash it off with water. If discom-
fort persists, consult a doctor.
Taking out the emer-
gency tire puncture repair
kit