Page 346 of 436
3467-2. Steps to take in an emergency
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the engine.
Turn on the emergency flash-
ers.
If you have a flat tire
(vehicles with a spare
tire)
Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:
P.282
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire. Driving even a short distance
with a flat tire can damage the tire
and the wheel beyond repair,
which could result in an accident.
Before jacking up the
vehicle
Page 348 of 436

3487-2. Steps to take in an emergency
1Press the button to raise the
deck board handle and then
lift the deck board.
2 Secure the deck board.
When the luggage cover is
installed
Hook the deck board handle onto
the underside of the luggage cover
as shown in the illustration, to
secure the deck board.
When the luggage cover is
not installed
Hook the deck board handle onto
the upper edge of the back door
opening as shown in the illustration.
3Take out the jack.
For tightening
WARNING
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the engine or drive
the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Taking out the jack
Page 353 of 436

3537-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tires simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
• TRAC
• Automatic High Beam
• Dynamic radar cruise control
• EPS
• PCS (Pre-Collision System)
• LDA (Lane Departure Alert)
• LTA (Lane Tracing Assist)
• BSM (if equipped)
• RCTA (if equipped)
• SEA (if equipped)
• Tire pressure warning system
• Navigation system (if equipped)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle becomes lower when
driving with the compact spare tire
compared to when driving with
standard tires. Be careful when
driving over uneven road sur-
faces.
Page 354 of 436

3547-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.133)
There may be a malfunction
in the engine immobilizer sys-
tem. ( P.64)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.358)
NOTICE
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire. Tire chains may
damage the vehicle body and
adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
If the engine will not
star t
If the engine will not start
even though correct starting
procedures are being fol-
lowed ( P.133), consider
each of the following points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.
Page 355 of 436

3557-2. Steps to take in an emergency
7
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded. ( P.279)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.355)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.358)
One or both of the battery ter-
minals may be disconnected.
( P.279)
Contact your Toyot a dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used
as an interim measure to start
the engine if the engine switch is
functioning normally. Do not use this starting proce-
dure except in case of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.142)
Parking brake indicator will come
on.
2 Check that the shift lever is
set in P.
3 Turn the engine switch to
ACC
*.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal.
Even if the engi ne can be started
using the above steps, the system
may be malfunctioning. Have the
vehicle inspected by your Toyota
dealer.
*: ACC mode can be enabled/dis- abled on the customize menu.
( P.386)
The starter motor does
not turn over
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Emergency start function
Page 356 of 436

3567-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features P.386)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.104)
●The electronic key function may
be suspended. ( P. 9 2 )
Use the mechanical key
If you lose your keys
New genuine mechanical
keys can be made by your
Toyota dealer using another
mechanical key and the key
number stamped on your
key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.104)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
Page 357 of 436

3577-2. Steps to take in an emergency
7
When trouble arises
(P.94) in order to perform the
following operations:
1 Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windo ws (turn and
hold)
*
2 Opens the windows (turn and
hold)
*
*
: This setting must be customized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
WARNING
■When using the mechanical
key and operating the power
windows
Operate the power window after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the window.
Also, do not allo w children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window.
Starting the engine
Page 358 of 436
3587-2. Steps to take in an emergency
4Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P and press
the engine switch as you normally
do when stopping the engine.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.304)
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.135)
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.