Page 407 of 500
4077-2. Steps to take in an emergency
7
When trouble arises
AWD models
Jack
Wheel nut wrench
Wheel lock key (if equipped)
Jack handle
Spare tire
WARNING
■Using the tire jack
Observe the following precau-
tions. Improper use of the tire jack
may cause the vehicle to sud-
denly fall off the jack, leading to
death or serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Only use the tire jack that
comes with this vehicle for
replacing a flat tire. Do not use it
on other vehicles, and do not
use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the engine or drive
the vehicle while the vehicle is
supported by the jack.
Page 414 of 500

4147-2. Steps to take in an emergency
WARNING
●Do not use more than one com-
pact spare tires simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
• TRAC
• Automatic High Beam
• AFS (Adaptive Front-lighting System) (if equipped)
• Dynamic radar cruise control with full-speed range
• EPS
• PCS (Pre-Collision System)
• LTA (Lane Tracing Assist)
• Tire pressure warning system
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• BSM (Blind Spot Monitor) (if equipped)
• RCTA (Rear Cross Traffic Alert) function (if equipped)
• SEA (Safe Exit Assist) (if equipped)
• Rear view monitor system
Also, not only c an the following
system not be utilized fully, but it
may even negatively affect the
drive-train components:
• AWD system (AWD models)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle.
The vehicle becomes lower when
driving with the compact spare tire
compared to when driving with
standard tires. Be careful when
driving over uneven road sur-
faces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire. Tire chains may
damage the vehicle body and
adversely affect d riving perfor-
mance.
Page 415 of 500

4157-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.162, 163)
There may be a malfunction
in the engine immobilizer sys-
tem. ( P.68)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.419)
NOTICE
■When replacing the tires
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
■To avoid damage to the tire
pressure warning valves and
transmitters
When a tire is repaired with liquid
sealants, the tire pressure warn-
ing valve and transmitter may not
operate properly. If a liquid seal-
ant is used, contact your Toyota
dealer or other qualified service
shop as soon as possible. Make
sure to replace the tire pressure
warning valve and transmitter
when replacing the tire.
If the engine will not
star t
If the engine will not start
even though correct starting
procedures are being fol-
lowed ( P.162, 163), con-
sider each of the following
points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.
Page 416 of 500

4167-2. Steps to take in an emergency
The battery terminal connec-
tions may be loose or cor-
roded. ( P.348)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.416)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.419)
One or both of the battery ter-
minals may be disconnected.
( P.348)
Contact your Toyot a dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used as an interim measure to start
the engine if the engine switch is
functioning normally.
Do not use this starting proce-
dure except in case of emer-
gency.
1
Set the parking brake.
( P.172)
2 Check that the shift lever is in
P.
3 Turn the engine switch to
ACC
*.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engi ne can be started
using the above steps, the system
may be malfunctioning. Have the
vehicle inspected by your Toyota
dealer.
*: ACC mode can be enabled/dis- abled on the customize menu.
( P.449)
The starter motor does
not turn over (vehicles
with a smart key system)
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Emergency start function
(vehicles with a smart key
system)
Page 417 of 500

4177-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.449)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P. 1 1 9 )
●The electronic key function may
be suspended. ( P. 9 8 )
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key (vehi-
cles without a smart key
system) or mechanical key
(vehicles with a smart key
system) and the key number
stamped on your key num-
ber plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(vehicles with a smart key
system)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with a
smar t key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.119)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Page 418 of 500

4187-2. Steps to take in an emergency
Use the mechanical key
(P.101) in order to perform the
following operations:
1 Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and moon
roof
*1 (turn and hold)*2
2Opens the windows and moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: This setting mu st be customized
at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
Locking and unlocking
the doorsWARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is no possibility of
any passenger having any of their
body parts caught in the window
or moon roof.
Also, do not allo w children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or moon roof.
Starting the engine
Page 419 of 500

4197-2. Steps to take in an emergency
7
When trouble arises
4Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P and press
the engine switch as you normally
do when stopping the engine.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.368)
■Alarm (if equipped)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 6 9 )
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.166)
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Page 420 of 500

4207-2. Steps to take in an emergency
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with an alarm
( P.69): Confirm that the
electronic key is being car-
ried.
When connecting the jumper (or booster) cables, depending on the
situation, the alarm may activate
and doors locked. (
P. 7 0 )2 Open the hood. ( P.342)
3 Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Use jumper cables that can reach
the specified te rminals and con- necting point.
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term
inal (second vehicle)
Metallic point shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the engine speed slightly and
maintain at that level for
Restarting the engine