5
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota's
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with
non-genuine Toyota products
could affect its performance,
safety or durability, and may
even violate governmental regu-
lations. In addition, damage or
performance problems resulting
from the modification may not
be covered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as Toy-
ota Safety Sense 3.0 and there
is a danger that it will not work
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
To y o t a
6
properly or the danger that it
may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 3.0
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio.
This vehicle is equipped with
sophisticated computers that
record certain data regarding
vehicle controls and operations.
Data recorded by the comput-
ers
*1
Certain data, such as the following,
is recorded dependi ng on the oper-
ation timing and status of each
function.
• Basic vehicle behavior related data (engine speed/electric motor
speed, accelerator/brake pedal
operation, vehicle speed, etc.)
• Operating state of the driving support systems (recorded during
system operation, includes basic
vehicle behavior related data)
• Driving support system sensor data
• Image data (images from the front, rear and side cameras)
*2
• Location information
These computers do not record
conversations, sounds, or
images of the inside of the vehi-
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording
9
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe- cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research pur poses without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Scrapping of your Toyota
231-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.134)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.134)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.137)
Wear the seat belt correctly.
( P.25)
WARNING
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
301-1. For safe use
based on US motor vehicle safety standards (FMVSS208). The air-
bag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors, etc., shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising,
etc., may be sustained from SRS
airbags, due to the extremely high
speed of deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the parts
around the airbags may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 4 )
●All of the doors will be unlocked.
( P.116)
●The brakes and st op lights will be
controlled automatically. ( P.285)
●The interior lights will turn on auto-
matically. ( P.309)
●The emergency flashers will turn
on automatically. ( P.394)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 4 )
• When an SRS airbag has been deployed
• When a seat belt pretensioner has
operated
• When the vehicle has been involved in a severe rear-end colli-
sion
■The SRS airbags deploy in a
frontal impact when
●The following SRS airbags will
deploy in the event of an impact
that exceeds a th reshold level
(level of force corresponding to an
approximately 12 - 18 mph [20 -
30 km/h] frontal collision with a
fixed wall that does not move or
deform):
• SRS front airbags
• SRS knee airbag
●The threshold level at which the
SRS airbags will deploy will be
higher than normal in the in the
following situations:
• When the vehicle collides with an
object, such as a parked vehicle
or sign pole, which moves or
deforms on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
only the following may deploy:
• Seat belt pretensioners
●The SRS airbags for the front pas-
senger’s seat will not deploy if
there is no passe nger in the front
311-1. For safe use
1
For safety and security
passenger seat. However, the
SRS airbags for the front passen-
ger’s seat may deploy, even if the
seat is unoccupied, if luggage is
put on the seat.
●In the event of an especially
severe frontal collision, the left
and right SRS curtain shield air-
bags may also deploy.
■The SRS airbags deploy in a
side impact when
●The following SRS airbags will
deploy in the event of an impact
that exceeds the set threshold
level (level of force corresponding
to the impact force produced by
an approximately 3300 lb. [1500
kg] vehicle collid ing with the pas-
senger compartment at a perpen-
dicular angle at an approximate
speed of 12 - 18 mph [20 - 30
km/h]):
• SRS side airbags
• SRS curtain shield airbags
●If the vehicle is involved in a roll-
over, the following SRS airbags
will deploy:
• Both left and right SRS curtain
shield airbags
■The SRS airbags deploy in an
underside impact when
●The following airbags may deploy
if the underside of the vehicle col-
lides with a hard object:
• SRS front airbags
• SRS knee airbag
• SRS side airbags
• SRS curtain shield airbags
●The following airbags may deploy
if the vehicle becomes signifi-
cantly tilted or is strongly impacted
by skidding into a curb, etc.: • SRS curtain shield airbags
■The SRS side airbags will not
deploy when
●The following SRS airbags will not
normally deploy in side or rear col-
lisions, vehicle rollovers, or low
speed frontal collisions. However,
if such a collision causes sufficient
sudden deceleration, the SRS air-
bags may deploy.
• SRS front airbags
• SRS knee airbag
●The following SRS airbags may
not deploy if the vehicle is collided
with at a certain angle or in a side
collision where an area of the
vehicle other than the passenger
compartment is collided with:
• SRS side airbags
• SRS curtain shield airbags
●The following SRS airbags will not
normally deploy in front or rear
collisions, vehicle rollovers, or low
speed side collisions:
• SRS side airbags
331-1. For safe use
1
For safety and security
WARNING
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury, especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides y ou with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If your current driving posi-
tion places you less than 10 in.
(250 mm) away from the driver
airbag, you can change your driv-
ing position in several ways:
• Move your seat to the rear as far as possible while still being
able to reach the pedals com-
fortably.
• Slightly recline the seatback. Although vehicle designs vary,
many drivers can achieve the
10 in. (251 mm) distance, even
with the driver seat all the way
forward, simply by reclining the
seatback somewhat. If reclining
the seatback makes it hard to
see the road, raise yourself by
using a firm, non-slippery cush-
ion, or raise the seat if your
vehicle has that feature.
• If your steering wheel is adjust- able, tilt it downward. This
points the airbag toward your
chest instead of your head and
neck. The seat should be
adjusted as recommended by
the NHTSA, while still being
able to control the vehicle with
the pedals and steering wheel,
and maintaining your view of the
instrument panel controls.
●If a seat belt extender has been
connected to a front seat belt
buckle but the latch plate of the
seat belt has not been fastened
to the seat belt extender, the
SRS airbag system will judge
that the occupant is wearing the
seat belt even though the seat
belt has not been fastened. In
this case, the SRS front airbags
may not deploy c orrectly in a
collision, resulting in death or
serious injury. Be sure to wear
the seat belt correctly when
using a seat belt extender.
●The SRS front passenger air-
bag deploys with considerable
force, and can cause death or
serious injury, especially if the
front passenger is very close to
the airbag. The front passenger
seat should be positioned as far
possible from the airbag with
the seatback adjusted so that
the passenger is sat upright.
641-3. Emergency assistance
1-3.Emergency assistance
*: If equipped
Microphone
LED light indicators
“SOS” button
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 6 6 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 6 )
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 6 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P.67)
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components
Services