4007-2. Steps to take in an emergency
Ty p eB
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.187)
When the shift lever cannot be
shifted: P. 1 8 2
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
4297-2. Steps to take in an emergency
7
When trouble arises
gency.
1Set the parking brake.
( P.186)
2 Check that the shift lever is in
P.
3 Turn the power switch to
ACC
*.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps, the
system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
*: ACC mode can be enabled/dis-
abled on the customize menu.
( P.463)
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using another mechanical
key and the key number
stamped on your key num-
ber plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.
4327-2. Steps to take in an emergency
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P and press
the power switch as you normally do
when stopping the hybrid system.
■Electronic key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.382)
■Alarm (if equipped)
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.77)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.177)
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or moon roof.
Also, do not allow children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or moon roof.
Starting the hybrid sys-
tem
4357-2. Steps to take in an emergency
7
When trouble arises
6Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor does not come on, contact
your Toyota dealer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the exclusive jump
starting terminal cover and
install the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.473)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact you r Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the
12-volt battery is discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
4718-2. Customization
8
Vehicle specifications
■Safe Exit Assist (P.263)
■Automatic air conditioning system ( P.298)
*: This setting changes in accordance with My Settings.
■Illumination ( P.308)
*1: If equipped
FunctionCustomized setting
Safe Exit AssistOn, Off—O—
Outside rearview mir-
rors displayOn, Off—O—
Detection sensitivityLow, Middle, High—O—
FunctionDefault settingCustomized setting
Switching between out-
side air and recirculated
air mode linked to auto-
matic mode switch oper-
ation
*
OnOffO—O
A/C auto switch opera-
tion
*OnOffO—O
FunctionDefault settingCustomized setting
Time elapsed before the
interior lights turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation after the
power switch is turned
off
OnOff——O
Operation when the
doors are unlockedOnOff——O
Operation when you
approach the vehicle
with the electronic key
on your person
OnOff——O
Center tray light*1, 2OnOff——O
489Alphabetical Index
Alphabetical Index
A
A/CAir conditioning filter ............. 378
Automatic air conditioning sys-tem ..................................... 298
Front seat concentrated airflow mode (S-FLOW) ................. 303
ABS (Anti-lock Brake System) ............................................... 284Warning light ........................ 404
ACA (Active Cornering Assist) ............................................... 285
Active Cornering Assist (ACA) ............................................... 285
Adaptive Front-lighting System (AFS)...................................... 194
AFS (Adaptive Front-lighting System) ................................. 194
Air conditioning filter ............. 378
Air conditioning system Air conditioning filter ............. 378
Automatic air conditioning sys-tem ..................................... 298
Front seat concentrated airflow mode (S-FLOW) ................. 303
Airbags Airbag operating conditions.... 30
Airbag precautions for your child............................................. 32
Correct driving posture ........... 23
Curtain shield airbag operating conditions ............................. 31
Curtain shield airbag precautions ............................................. 32
Front passenger occupant clas- sification system ................... 37
General airbag precautions .... 32
Modification and disposal of air- bags ..................................... 35
Side airbag operating conditions ............................................. 31 Side airbag precautions..........32
Side and curtain shield airbags
operating conditions .............31
Side and curtain shield airbags precautions ...........................32
SRS airbags ...........................29
SRS warning light .................404
Alarm Alarm ......................................77
Warning buzzer ....................402
Anchor brackets ... ..............45, 61
Antennas (smart key system)129
Anti-lock Brake System (ABS) ...............................................284Warning light.........................404
Approach warning ..................241
Armrest ......... ......................... ..324
Assist grips .............................325
Audio system-linked display .95, 102
Automatic air conditioning sys- tem .........................................298
Automatic headlight leveling system ...................................193
Automatic High Beam ............195
Automatic light control system ...............................................193
Auxiliary boxes .......................314
Average fuel economy .......92, 99
Average vehicle speed .....95, 102
AWD Control .............................96
B
Back door ................................ 119
Back-up light Replacing light bulbs ............387
Back-up lights Wattage ................................450
Battery (12-volt battery) Battery checking ...................356
If the 12-volt battery is dis-charged ..............................433
491Alphabetical Index
Windshield............................ 300
Differential Rear differential oil ............... 448
Dimensions ............................. 444
Dinghy towing ........................ 173
Display Cruise control ....................... 246
Dynamic radar cruise control 238
Energy monitor ..................... 105
Intuitive parking assist .......... 268
Multi-information display .. 90, 98
RCTA .................................... 258
Warning message ................ 412
Display change button ....... 85, 89
Do-it-yourself maintenance ... 341
Door lock Back door ............................. 119
Side doors ............................ 115
Smart key system................. 129
Wireless remote control ....... 113
Doors Automatic door locking and unlocking system................ 118
Back door ............................. 119
Door glasses ........................ 143
Door lock .............................. 119
Open door warning buzzer . 116, 11 8
Outside rear view mirrors ..... 141
Rear door child-protectors.... 118
Drive distance ................... 95, 102
Drive information ............. 95, 102
Drive-Start Control (DSC) Sudden start restraint control159
Driving Break-in tips ......................... 154
Correct driving posture ........... 23
Driving mode select switch... 283
Hybrid vehicle driving tips .... 289
Procedures ........................... 153
Winter drive tips ................... 291
Driving information display91, 99 Driving range ......................92, 99
Driving support system informa-
tion display......................95, 102
DSC (Drive-Start Control) Sudden start restraint control159
Dynamic radar cruise control 235
E
ECO Accelerator Guidance....93, 100
Eco score ..........................93, 100
EDR (Event data recorder) .........8
E-Four ......................................285
Elapsed time .....................95, 102
Electric motor (t raction motor)68
Electric Power Steering (EPS) ...............................................285Warning light.........................405
Electronic key ......................... 112 Battery-saving function .........130
If the electronic key does not operate properly .................431
Replacing the battery ...........382
Emergency Driving Stop System ...............................................250
Emergency flashers ...............394
Emergency tire puncture .......417
Emergency, in case of If a warning buzzer sounds ..402
If a warning light turns on .....402
If a warning message is dis-played .................................412
If the 12-volt battery is dis- charged ..............................433
If the electronic key does not operate properly .................431
If the fuel filler door cannot be opened ...............................430
If the hybrid sys tem will not start
...........................................428
If the vehicle is submerged or water on the road is rising ..396
492Alphabetical Index
If you have a flat tire ............. 417
If you lose your keys ............ 429
If you think something is wrong........................................... 401
If your vehicle becomes stuck ........................................... 441
If your vehicle has to be stopped in an emergency................. 395
If your vehicle needs to be towed ........................................... 397
If your vehicle overheats ...... 438
Energy monitor ....................... 105
Engine ACCESSORY mode ............. 177
Compartment ....................... 350
Engine switch ....................... 174
Hood..................................... 348
How to start the hybrid system........................................... 174
Identification number ............ 445
If the hybrid sy stem will not start
........................................... 428
If your vehicle has to be stopped in an emergency................. 395
Ignition switch (power switch) ........................................... 174
Overheating.......................... 438
Power switch ........................ 174
Tachometer ...................... 84, 87
Engine coolant Capacity ............................... 447
Checking .............................. 352
Engine coolant temperature gauge................................. 84, 87
Engine oil Capacity ............................... 446
Checking .............................. 350
Preparing and c hecking before
winter.................................. 291
Warning light ........................ 403
Engine switch (power switch)174
Enhanced VSC ........................ 285 EPS (Electric Po
wer Steering)
...............................................285 Warning light.........................405
EV drive mode.........................179
EV Driving Ratio ...............94, 101
EV indicator...............................69
EV Ratio .............................94, 101
Event data recorder (EDR) .........8
F
Flat tire Tire pressure w arning system
...........................................360
Vehicles with an emergency tire puncture repair ki t...............417
Floor mats .................................22
Fluid Brake ....................................449
Hybrid transmission ..............448
Washer .................................355
Fog lights ................................198 Replacing light bulbs ............388
Switch ...................................198
Front passenger occupant clas- sification system ....................37
Front seats Adjustment ...........................134
Cleaning ...............................337
Correct driving posture ...........23
Head restraints .....................137
Seat heaters ....... ..................306
Front side marker lights Light switch...........................192
Replacing light bulbs ....387, 388
Wattage ................................450
Front turn signal lights Replacing light bulbs ....387, 388
Turn signal lever ...................185
Wattage ................................450
Fuel Capacity ...............................445
Fuel gauge .......................84, 87