5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system. ( P.233,
525)
There is a malfunction in the
immobilizer system. ( P. 6 8 )
There is a malfunction in the
smart key system. ( P.539)
The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
5418-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
cannot be started, contact your Toy-
ota dealer.
■Stopping the EV system
Shift the shift position to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the EV system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.497)
■Alarm
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 6 9 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The EV system does not start and
modes will be cha nged each time
the switch is pressed. ( P.234)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P. 7 0 )
2 Open the hood ( P.462).
3 Open the positive (+) battery
terminal cover.
While pressing on the claw, open
the cover as shown in the illustra-
If the 12-volt batter y is
discharged
The following procedures
may be used to start the EV
system if the vehicle’s 12-
volt battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the EV system
5438-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
6 Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the EV system of your vehi-
cle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
9 Once the EV system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the positive (+) battery
terminal cover.
Once the EV system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the EV system when
the 12-volt battery is dis-
charged
The EV system cannot be started by
push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights, the air
conditioning system, the audio
system, etc. while the EV system
is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the EV system may be
unable to start. (The 12-volt battery
recharges automatically while the
EV system is operating.)
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The EV system may not start on
the first attempt a fter the 12-volt
battery has recharged but will start
normally after the second attempt.
This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●If the 12-volt battery discharges, it
may not be possible to shift the
shift position to o ther positions. In
this case, the vehicle cannot be
towed without lifting both front
wheels because the front wheels
will be locked.
●The power back door (if equipped)
5549-1. Specifications
Owners Manual_USA_M42C01_en
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
*: The fluid capacity is the quantity of reference.If replacement is necessary, contact your Toyota dealer.
*1: Minimum pedal clearance when depressed with a force of 66 lbf (300 N, 31 kgf) while the EV system is operating.
Front eAxle
Fluid capacity*4.1 qt. (3.9 L, 3.4 Imp.qt.)
Fluid typee-Transaxle Fluid TE
NOTICE
■Front eAxle fluid type
Using transaxle fluid other than the above type may cause abnor mal
noise or vibration, or ultimately damage the front eAxle of you r vehicle.
Rear eAxle (AWD models)
Fluid capacity*3.3 qt. (3.1 L, 2.7 Imp.qt.)
Fluid typee-Transaxle Fluid TE
NOTICE
■Rear eAxle fluid type
Using transaxle fluid other than the above type may cause abnor mal
noise or vibration, or ultimatel y damage the rear eAxle of your vehicle.
Brakes
Pedal clearance*12.28 in. (58 mm) Min.
Pedal free play0.04 - 0.24 in. (1.0 - 6.0 mm)
Parking brake indicator*2
When pushing the parking brake switch for
1 to 4 seconds: turns off
When pulling the parking brake switch for
1 to 4 seconds: comes on
Fluid typeFMVSS No.116 DOT 3 or SAE J1703
FMVSS No.116 DOT 4 or SAE J1704
5709-2. Customization
Owners Manual_USA_M42C01_en
*: This setting can be changed when the smart door unlocking setting is set
to Driver’s door.
■Wireless remote control ( P.164)
*: If equipped
■Power back door* ( P.175)
Number of consecutive door
lock operations2 timesAs many as
desired––O
Time elapsed before unlock-
ing all the door when gripping
and holding the driver’s door
handle
*
2 seconds
Off
––O1.5 seconds
2.5 seconds
FunctionDefault settingCustomized setting
Wireless remote controlOnOff––O
Unlocking operation
Driver’s door unlocked in
first step, all doors
unlocked in
second step
All doors
unlocked in first step
O–O
Theft deterrent panic modeOnOff––O
Locking operation when door
openedOnOffO–O
The function that activates
the switch of the wire-
less remote control when
locking the door
* ( P.175)
On (Unlocking
all the door)
Off
––OOn (Unlocking back door only)
FunctionDefault settingCustomized setting
Power back door opening
position51 to 4–O–
Power back door operationOnOff–O–
FunctionDefault settingCustomized setting
Owners Manual_USA_M42C01_en
597Alphabetical Index
Alphabetical Index
A
A/C ........................................... 402Air conditioning filter ............. 494
Automatic air conditioning sys-tem ..................................... 402
Front seat concentrated airflow mode (S-FLOW) ................. 408
My Room Mode .................... 129
Remote Air Conditioning System ........................................... 409
“SYNC”mode ........................ 406
ABS (Anti-lock Brake System) ............................................... 387Function ............................... 387
Warning light ........................ 514
AC charging ............................ 105
AC charging cable .................... 87 CCID (Charging Circuit Interrupt-ing Device) ........................... 89
If the AC charging connector cannot be unlocked .............. 95
Indicator ................................. 90
Maintenance........................... 92
Safety functions...................... 89
ACA (Active Cornering Assist) ............................................... 387
Acoustic Vehicle Alerting Sys- tem ........................................... 74
Active Cornering Assist (ACA) ............................................... 387
Air conditioning filter ............. 494
Air conditioning system Air conditioning filter ............. 494
Automatic air conditioning sys-tem ..................................... 402
Front seat concentrated airflow mode (S-FLOW) ................. 408
Remote Air Conditioning System ........................................... 409
“SYNC” mode ....................... 406
Airbags ...................................... 34 Airbag operating conditions ....36
Airbag precautions for your child
.............................................39
Correct driving posture ...........27
Curtain shield airbag operating conditions .............................37
Curtain shield air bag precautions
.............................................39
Front passenger occupant clas- sification system ...................44
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbag instructions for Canadian owners ...............583
SRS airbags ...........................34
SRS warning light .................514
Alarm .........................................69 Alarm ......................................69
Warning buzzer ....................513
ALL AUTO (“ECO”) control....400
Anchor brackets ... ..............52, 61
Antenna (smart key system)..187
Anti-lock Brake System (ABS) Warning light.........................514
Anti-lock brake system (ABS)387 Function................................387
Approach warning ..................294
Armrest ......... ......................... ..437
Assist grips .............................438
Audio system-linked display .157
Automatic air conditioning sys- tem .........................................402Air conditioning filter .............494
Owners Manual_USA_M42C01_en
Alphabetical Index601
Battery Electric Vehicle driving tips........................................ 81
Break-in tips ......................... 220
Correct posture ...................... 27
Procedures ........................... 219
Winter drive tips ................... 393
Driving assist information Warning light ........................ 517
Driving information display ... 157
Driving range .......................... 152
Driving support system informa- tion display ........................... 157
Dynamic radar cruise control ....................................... 288, 296Approach warning ................ 294
Curve speed redu ction function
........................................... 295
Warning lights....................... 518
E
ECB (Electronically Controlled Brake System) ...................... 387Warning light ........................ 513
Eco mode ................................ 241
EDR (Event data recorder)......... 9
Elapsed time ........................... 158
Electric motor (traction motor) Location.................................. 72
Electric motor(traction motor) Identification number ............ 551
Electric Power Steering (EPS) Function ............................... 387
Warning light ........................ 515
Electric Vehicle system features ................................................. 72
Electric Vehicle system precau-
tions......................................... 76
Electronic key Battery-saving function......... 188
If the electronic key does not operate properly ................. 539
Replacing the battery ........... 497 Electronic sunshade ..............426
Operation..............................426
Electronically Controlled Brake System (ECB) ........................387Warning light.........................513
Emergency Driving Stop System ...............................................299
Emergency flashers ...............504
Emergency tire puncture repair kit ...........................................527Storage location ...................528
Emergency, in case of If a warning buzzer sounds ..513
If a warning light turns on .....513
If a warning message is dis-played .................................522
If the 12-volt battery is dis- charged ..............................541
If the electronic key does not operate properly .................539
If the EV system will not start537
If the vehicle is submerged or water on the road is rising ..506
If you have a flat tire .............527
If you lose your keys.............539
If you think something is wrong ........................................... 511
If your vehicle becomes stuck ...........................................547
If your vehicle has to be stopped in an emergency .................505
If your vehicle needs to be towed ...........................................507
If your vehicle ove rheats ......545
Engine Hood .....................................462
EPS (Electric Po wer Steering)
Function................................387
Warning light.........................515
EV system .................................72 ACC ......................................234
Acoustic Vehicle Alerting System
602Alphabetical Index
Owners Manual_USA_M42C01_en
............................................. 74
Battery Electric Vehicle driving tips........................................ 81
Brake Override System ........ 220
Drive-start control ................. 224
Driving range .......................... 83
Electric Vehicle system precau- tions...................................... 76
Emergency shut off system .... 80
Features ................................. 72
How to start the EV system .. 231
How to use AC charging....... 105
How to use DC charging ...... 113
If the EV system will not start537
If your vehicle has to be stopped in an emergency................. 505
Ignition switch (power switch) ........................................... 231
Overheating.......................... 545
Power meter ......................... 152
Power switch ........................ 231
Regenerative braking ............. 73
Starting the EV system......... 231
Event data recorder (EDR)......... 9
F
Flat tire .................................... 527 Tire pressure warning system........................................... 474
Floor mats ................................. 26
Fluid Brake .................................... 554
Front eAxle ........................... 554
Rear eAxle ........................... 554
Washer ................................. 471
Fog light Replacing light bulbs ............ 502
Footwell lights ..... ................... 415
Front eAxle Fluid ..................................... 554
Front electric mo tor (traction
motor) Specification .........................551
Front fog light Replacing light bulbs ............502
Front interior lig hts ................416
Front passenger occupant clas- sification system ....................44
Front seat concentrated airflow mode (S-FLOW) ....................408
Front seats ..............................192 Adjustment ...........................192
Cleaning ...............................451
Correct driving posture ...........27
Head restraints .....................196
Seat heaters ......................... 411
Seat ventilators..................... 411
Front side marker lights.........248 Light switch...........................248
Front turn signal lights Replacing light bulbs ............502
Turn signal lever ...................242
Fuses .......................................499
G
Garage door opene r ...............439
Gauges ....................................152
Grip Control ............................385
H
Head restraints .......................196
Headlights ...............................248 Automatic High Beam (AHB) 250
Light switch...........................248
Replacing light bulbs ............502
Headlights aim ........................501 Headlight aim instructions for Canadian owners ...............590
Heated steering wheel............ 411
Heater system Capacity ...............................553