651-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
ter support. ( P. 6 6)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. (
P.67)
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following or push the “SOS” but-
ton in your vehicle for further
subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Subscription
NOTICE
■Safety Connect Services
Information
●Phone calls using the vehicles
Bluetooth® technology will not
be possible during Safety Con-
nect.
●Safety Connect is available
beginning Fall 2009 on select
Toyota models (in the contigu-
ous United States only). Contact
with the Safety Connect
response center is dependent
upon the telematics device
being in operative condition,
cellular connection availability,
and GPS satellite signal recep-
tion, which can limit the ability to
reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agree-
ment are required. A variety of
subscription terms are avail-
able; charges vary by subscrip-
tion term selected and location.
●Automatic Collision Notification,
Emergency Assistance and Sto-
len Vehicle Location are avail-
able in the United States,
including Hawaii and Alaska, as
well as and Canada, and
Enhanced Roadside Assis-
tance are available in the United
States and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance will not function in
the United States Virgin Islands.
For vehicles first sold in the
USVI, no Safety Connect ser-
vices will function in and outside
the United States Virgin Islands.
●Safety Connect services are not
subject to section 255 of the
Telecommunications Act and
the device is not TTY compati-
ble.
■Languages
The Safety Connect response
center will offer support in multiple
languages. The Safety Connect
system will offer voice prompts in
English, Spanish, and French.
Please indicate your language of
choice when enrolling.
2154-6. Favorite settings
Owners Manual_USA_M42C01_en
4
Before driving
4-6.Favorite settings
*: If equipped
An individual can be identified
using the following authentica-
tion devices.
Electronic key
An individual is identified when the
Smart key system detects their
electronic key.
Bluetooth devices
An individual can be detected if the
same Bluetooth d evice that was
used as a handsfree phone the last time the vehicle was entered is con-
nected to the audio system.
When an individual is identified
from an authentication device,
settings for the following func-
tions are recalled.
Meter displays and multime-
dia information
*
When an individual is identified, the
vehicle settings used when the
p o w e r s w i t c h w a s l a s t t u r n e d o ff a r e
recalled.
Vehicle settings that can be
set using the multimedia dis-
play
*
When an individual is identified, the
vehicle settings used when the
p o w e r s w i t c h w a s l a s t t u r n e d o ff a r e
recalled.
Safe driving support function*
When an individual is identified, the
vehicle settings used when the
p o w e r s w i t c h w a s l a s t t u r n e d o ff a r e
recalled.
*: Some settings are excluded
My Settings*
By recognizing an individ-
ual through a device, such
as an electronic key, and
vehicle settings recorded
for that driver can be
recalled when the vehicle is
entered. By assigning an
authentication device to a
driver in advance, the driver
can enter the vehicle with
their preferred settings. Set-
tings for up to 3 drivers can
be recorded by My Set-
tings. For details on how to
assign/delete electronic
keys, set driver names, per-
form initialization, change
drivers manually, or delete a
driver, refer to the “MULTI-
MEDIA OWNER’S MAN-
UAL”.
Types of assigned
authentication devices
Recalled functions
3515-4. Using the driving support systems
Owners Manual_USA_M42C01_en
5
Driving
NOTICE
●Check the battery charge level
of the smartphon e before using
Remote control function. If the
battery of the smartphone dies
while operating Remote control
function, assist will be sus-
pended. Also, if the battery
charge level of the smartphone
is 20% or less when attempting
to start Remote control function,
Remote control function will not
be started.
●Turn on the Bluetooth communi-
cation function of the smart-
phone before using Remote
control function. Remote con-
trol function cannot be used if
the Bluetooth function is off.
●Do not turn off the Bluetooth
function of the smartphone or
disconnect from the multimedia
system while using Remote
control function. If the vehicle
cannot be connected to via
Bluetooth, Remote control func-
tion cannot be used.
●While using Remote control
function, if a call is received,
etc., and another app is
opened, Remote control func-
tion will be suspended. Assist
can be resumed if the Remote
Park app is reopened within 3
minutes. If 3 minutes or more
elapse, assist will be canceled.
●While using Remote control
function, if the home button or
power button of the smartphone
is pressed and the screen is
locked, Remote control function
will be suspended. Assist can
be resumed if the Remote Park
app is reopened within 3 min-
utes. If 3 minutes or more
elapse, assist will be canceled.
●Do not use the Remote Park
app with devices other than
those which operation has been
confirmed by the maker. Other-
wise the system may not oper-
ate correctly.
●When the ambient temperature
is low, it may take time for the
system to start, due to 12-volt
battery charging.
●If the 12-volt battery voltage
drops, assistance will be can-
celed.
●When using Remote control
function on a slope, the vehicle
speed will be slower and the
distance that th e vehicle will
approach objects will become
longer than when on a level
road surface.
●If a system temporary failure
occurs, after th e vehicle is
stopped by the electronic park-
ing brake or the shift position
being changed to P, the power
switch may turn off and the sys-
tem may be canceled. In this
case, have the vehicle
inspected by your Toyota
dealer.
●If a system malfunction occurs,
assistance may be temporarily
suspended. If the system
returns to normal, operation can
be resumed. Follow the content
on the smartphone screen to
resume operation.
●Remote control function cannot
be started if the EV system has
been started using an aftermar-
ket remote starter.
3545-4. Using the driving support systems
Owners Manual_USA_M42C01_en
■Situations in which parking
assistance may not operate
even if there is no possibility of
a collision
P. 3 1 5
Press the Advanced Park main
switch.
If the switch is pr essed while assis-
tance is being performed, the assis-
tance will be canceled.
■Operating conditions of the
Advanced Park
Assistance will begin when all of the
following conditions are met:
●The brake pedal is depressed
●The vehicle is stopped
●The driver’s seat belt is fastened
●The steering wheel is not being
operated
●The accelerator pedal is not
depressed
●All of the doors are closed
●The outside rear view mirrors are
not folded
●The parking brake is not engaged
●The dynamic radar cruise control
are not operating
●ABS, VSC, TRAC, PCS and
PKSB are not operating
●The vehicle is not on a steep
slope
●The VSC and TRAC are not
turned off
If assistance can not be started,
check the message displayed on
the multimedia display ( P.380)
Guidance screens are displayed
on the multimedia display.
Guidance screen (When
assistance starts)
Target parking space box
(blue)
Advice display
Parking type change button
If multiple switches are displayed,
depending on the condition of the
switch its function differs as follows. or : Change the target to
another parking space.
or Change the target to
another parking space.
: Select to change to the par-
Turning the Advanced
Park on/off
Advanced Park guidance
screens
3755-4. Using the driving support systems
Owners Manual_USA_M42C01_en
5
Driving
Remote Park app on the
smartphone.
The detection area of the electronic
key is within approximately 9.8 ft. (3
m) around the vehicle. If there is a
cone or other obstruction in the
path of the vehicle, move it after
exiting the vehicle.
6 From outside of the vehicle,
confirm the parking space on
the screen of the smartphone
and then select the start but-
ton.
Start operation of Remote control
function while standing approxi-
mately 1.6 ft. (50 cm) or more from
the vehicle and out of the path of
the vehicle.
7 Checking the safety of the
area around the vehicle,
trace the operation area on
the screen of the smartphone
continuously, the vehicle will
move and parking assis-
tance will be performed.
If operation of the screen of the
smartphone is stopped, assistance
can be suspended and the vehicle
can be stopped. T he doors are
automatically locked before the
vehicle starts moving.
8 When the parking space is
reached, after the vehicle is
stopped by the parking
brake, the shift position will
be changed to P, the power
switch will be turned off, the
doors will be locked and the
mirrors will be closed.
A completion screen will then be
displayed on the smartphone.
Make sure to perform the follow-
ing before using Remote control
function:
1Download the Remote Park
app from the app store.
2 Turn the power switch to ON
and register the smartphone
as a Bluetooth device to the
multimedia system. For
details on registering a Blue-
tooth device, refer to the
“MULTIMEDIA OWNER’S
MANUAL”.
3 Setup the Remote Park app
and register the vehicle.
4 The registered vehicle will be
displayed on the screen of
the smartphone.
Select the vehicle.
The name and image of the vehicle
can be changed on the new vehicle
registration screen.
Vehicles can be added through the
menu screen.
1Select and then select
“Advanced Park” on the Mul-
timedia display.
2 Select “Remote Park” to turn
it on/off. (The default setting
is on.)Preparation before using
Remote control function
Preparation before using
Remote control function
on/off
3785-4. Using the driving support systems
Owners Manual_USA_M42C01_en
changed
Brake control operates
Camera switch is pressed
The PKSB (Parking Support
Brake) PCS (Pre-Collision
System) has operates
■Remote control function
assistance will be canceled
when
In situations such as the follow-
ing, Remote control function
operation will be canceled.
As system operation has been
canceled, while carrying an
electronic key, enter the vehicle
and park the vehicle manually,
using the steering wheel.
When a condition for stopping
Advanced Park assistance is
met, with the exception sus-
pension due to a door being
opened or the driver’s seat
belt being released
When Remote control func-
tion is operated while the
remote air conditioning is
operating and the power
switch is changed to ON
before remote air conditioning
has ended
When 5 minutes have
elapsed since Remote con-
trol function operation was
started
When 3 minutes have
elapsed since any operation
was performed
When 30 seconds have
elapsed with the vehicle not
being able to be driven, even
though the screen of the
smartphone is being operated
to drive the vehicle
When the power button on the
screen of the smartphone is
selected
When the Remote Park app is
force closed
When the vehicle is on a
steep slope
When an electronic key is
detected inside the vehicle
while Remote control function
operation is suspended
When the ambient tempera-
ture is 14°F (-10°C) or less
■Remote control function
assistance will be sus-
pended when
In situations such as the follow-
ing, assistance will be sus-
pended.
When the Bluetooth commu-
nication between the smart-
phone and multimedia system
get lost
When smartphone continuous
operation is suspended
When the Remote Park app is
pushed to the background (a
call is received, the home but-
ton is pressed, etc.)
When electronic key does not
detected
4326-4. Using the other interior features
Owners Manual_USA_M42C01_en
■Rapid charging function
The following portable
devices support rapid
charging.
• Portable devices compliant with
WPC Ver1.2.4 and compatible
with rapid charging • iPhone’s with an iOS version that
supports 7.5 W c harging (iPhone
8 and later models)
When a portable device that
supports rapid charging is
charged, charging automati-
cally switches to the rapid
charging function.
■Lighting conditions of operation indicator light
*1: Charging power will not be output during standby. A metallic o bject will
not be heated, if it is placed on the charging tray in this sta te.
*2: Depending on the portable devic e, there are cases where the operation
indicator light will continue bei ng lit up orange even after the charging is
complete.
■The wireless charger is not working properly.
The following are situations in which the wireless charger does not
work properly and how to deal with the possible causes.
Operation indicator light
ConditionsCharging tray sideMultimedia sys-
tem screen side
Turning offDisappearWhen the Wireless charger power
supply is off
Green (comes
on)Gray
On Standby (charging possible
state)
*1
When charging is complete*2
Orange (comes
on)Blue
When placing the portable device on
the charging area (detecting the por-
table device)
Charging
4336-4. Using the other interior features
Owners Manual_USA_M42C01_en
6
Interior features
Operation indica- tor lightMultimedia sys-tem screenSuspected causes/Handling method
Orange (Flashing repeatedly once every second)
Gray
Wireless charger and smart key
communication failure
If the EV system is turned on,
off and then restart the EV sys-
tem
If the power switch is in ACC, start
the EV system. ( P.231)
Green (Flashing
repeatedly once every second)
Disappear
Wireless charger and multimedia
system communication failure
If the EV system is turned on,
off and then restart the EV sys-
tem
If the power switch is in ACC, start
the EV system. ( P.231)
Green (comes
on)Blue
AM radio stations are being auto-
matically selected
Wait until the s ystem has com-
pleted the automatic selection
of AM radio stations. In the case
that automatic selection cannot
be completed, stop automatic
selection.
The smart key system is detecting
the key
Please wait until the key detec-
tion is complete.