2023 RAM PROMASTER service

16GETTING TO KNOW YOUR VEHICLE
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
It is not mandatory to replace the key fob if a
new emergency key is needed, and vice versa.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle.
The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
After placing the ignition switch in the ON/RUN
position, the Vehicle Security Light will turn on for
three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.

If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized dealer.

All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 280.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment within
the area of the front driver and passenger seats.
The START/STOP ignition button has three
operating modes: OFF, ON/RUN, and START.

START/STOP Ignition Button

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
CAUTION!

The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use
of these systems may result in vehicle starting
problems and loss of security protection.

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GETTING TO KNOW YOUR VEHICLE43
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.
ADDITIONAL REAR CLIMATE CONTROL —
I
F EQUIPPED
These switches, mounted on the instrument panel
to the left of the steering column, activate the
additional rear heating/air conditioning system.
NOTE:These switches must be enabled for operation by
the Upfitter.

Additional Rear Climate Controls Switches

Rear Blower Control

Push this button to turn on the rear climate
controls. An indicator light will turn on when
the rear climate control is on.

OPERATING TIPS
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect against
engine overheating. OAT coolant (conforming to
MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the Air Recirculation mode during
Winter months is not recommended, because it
may cause window fogging.
Vacation Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Ú page 265.
Window Fogging

Vehicle windows tend to fog on the inside in mild, rainy,
and/or humid weather. To clear the windows, select
Defrost or Mix mode and increase the front blower
speed. Do not use the Recirculation mode without A/C
for long periods, as fogging may occur.

Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions, such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the air distribution
box, they could plug the water drains. In Winter
months, make sure the air intake is clear of ice,
slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed.
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL53
Use this QR code to access your
digital experience.
BASE / MIDLINE INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Instrument Cluster Display
The instrument cluster display features a
driver interactive display Ú page 56.
3. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
4. Fuel Gauge
The gauge shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located.
5. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather or up mountain grades. It should
not be allowed to exceed the upper limits of
the normal operating range.
NOTE:The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats
Ú page 233.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on the “H”, turn the
engine off immediately and call an authorized
dealer for service.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL55
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine damage.
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows instrument cluster display
messages Ú page 56.
Odometer/Trip Odometer Display Area

US Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven.
If your odometer needs to be repaired or serviced,
the repair technician should leave the odometer
reading the same as it was before the repair or
service. If the technician cannot do so, then the
odometer must be set at zero, and a sticker must be
placed in the door jamb stating what the mileage
was before the repair or service. It is a good idea
for you to make a record of the odometer reading
before the repair/service, so that you can be sure
that it is properly reset, or that the door jamb sticker
is accurate if the odometer must be reset at zero.

Gear Selector Status (PRND)
The gear selector status “P, R, N, D, 1, 2, 3, 4,
etc.” are displayed indicating the gear selector
position. Telltales “1, 2, 3, 4, etc.” indicate the
manual mode has been engaged and the gear
selected is displayed Ú page 81.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Fuel GaugeThe pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 122.
5. Speedometer
Indicates vehicle speed.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on the “H,” turn the
engine off immediately and call an authorized
dealer for service.
3

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58GETTING TO KNOW YOUR INSTRUMENT PANEL
Home
Speedometer Graph
This uses the round bar graph filling to visually
represent current speed. When a speed control
system is active, the graph also provides visual
cues for the different states of that particular
speed control system.
Trip
Vehicles with 7 Inch Instrument Cluster Display
Access to trip information is available through the
following submenus.
Instant Consumption – Shows the instant
consumption in real time (MPG or L/100 km or
km/L).
Average Consumption – Shows the average
consumption (MPG or L/100 km or km/L) of
Trip A or Trip B since the last reset.
Distance – Shows the total distance (mi or km)
traveled for Trip A or Trip B since the last reset.
Average Speed – Shows the average speed
(MPH or KM/H) of Trip A or Trip B since the last
reset.
Travel Time – Shows the total elapsed time of
travel since Trip A or Trip B has been reset.
Hold the OK button to reset feature information.
NOTE:During the reset the instruction line disappears
and a bar graph appears to indicate the resetting
status; when the bar graph is full the reset is
complete.
Vehicles with 3.5 Inch Instrument Cluster Display
Instant Information – Shows the instantaneous
consumption (MPG or L/100 km or km/L) and
distance to empty (mi or km).
Trip A – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Trip B – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Hold the OK button to reset feature information.
Driver Assist
The Driver Assist systems are electronic aids
designed to offer the driver help in certain driving
situations Ú page 86
Vehicle Info
Tire Pressure (TPMS)
TPMS shows the tire status with the numeric
pressure and the unit for each tire, when low
pressure is detected an alert mess and a yellow
telltale will pop-up in the instrument cluster display
Úpage 168.
Oil Temperature
A bar graph in your instrument cluster display will
show your current temperature of your oil.
Battery Voltage
A bar graph in your instrument cluster display will
show your current battery voltage.
Service Information – If Equipped
This feature can provide information on scheduled
maintenance. It will display either “Service
Distance” or “Service Days” Ú page 221.

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GETTING TO KNOW YOUR INSTRUMENT PANEL61
Display Screen Setup
Restore Defaults
Language —Choose Language
Automatic Reset Trip B —Never, Always, 2h, 8h
Phone Repetition in Instrument Panel —On/Off
Navigation Repetition in Instrument Panel —
On/Off
Units * ——
US, Metric
Imperial, Metric
Units * Custom Speed
MPH, Km/h
Distance Mi, Km
Consumption Km/L, L/100 km/mpg
Pressure Psi, Kpa, Bar
Temperature °C, °F
Clock & Date Set Time
—+ / - Selectors
Set Format —12 hrs, 24 hrs
Set Date —+ / - Selectors
Security Passenger Airbag
Double ConfirmOn / Off
Speed Warning —+ / - Selectors
Seat Belt Reminder —On / Off
Hill Start Assist —On / Off
Brakes Brake Service
——
Auto Park Brake —On / Off
*If Equipped
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GETTING TO KNOW YOUR INSTRUMENT PANEL65
Security – If Equipped
By selecting the item “Security” you can make the
following adjustments (if equipped):
Passenger Airbag: Front passenger air bag may
be enabled or disabled
Speed Warning: Set the vehicle speed limit,
which the driver is notified through a visual and
acoustic signaling (display of a message and a
symbol on the display)
Seat Belt Reminder: This function is only view -
able when the Seat Belt Reminder (SBR) system
is active
Hill Start Assist: Activation/Deactivation of the
Hill Start Assist system
WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the
instrument panel together with a dedicated message
and/or acoustic signal when applicable. These
indications are indicative and precautionary and as
such must not be considered as exhaustive and/or
alternative to the information contained in the Owner’s
Manual, which you are advised to read carefully in all
cases. Always refer to the information in this chapter in
the event of a failure indication. All active telltales will
display first if applicable. The system check menu may
appear different based upon equipment options and
current vehicle status. Some telltales are optional and
may not appear.

RED WARNING LIGHTS
Air Bag Warning Light

This light will turn on for four to eight seconds
as a bulb check when the ignition is placed in
the ON/RUN or MAR/ON/RUN position. If the
light is either not on during startup, stays on,
or turns on while driving, have the system inspected at
an authorized dealer as soon as possible. This light will
illuminate with a single chime when a fault with the
Air Bag Warning Light has been detected, it will stay
on until the fault is cleared. If the light comes on
intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately.

Safety & Assitance
Warning Buzzer Volume
—Off, Low, Medium, High
Backup Alarm —On / Off
Vehicle Shut Off ——By selecting the item “Vehicle Shut
Off”, you can turn off the engine from
the instrument cluster. This feature is
available in the event of a Keyless
Ignition system failure, and will
display instructions for turning off the
engine via the instrument cluster
display controls.
*If Equipped
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66GETTING TO KNOW YOUR INSTRUMENT PANEL
Brake Warning Light
This warning light monitors various brake
functions, including brake fluid level and
parking brake application. If the brake
light turns on it may indicate that the
parking brake is applied, that the brake fluid level
is low, or that there is a problem with the Anti-Lock
Brake System reservoir.

If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability Control (ESC)
system. In this case, the light will remain on until the
condition has been corrected. If the problem is related
to the brake booster, the ABS pump will run when
applying the brake, and a brake pedal pulsation may be
felt during each stop.

The dual brake system provides a reserve braking
capacity in the event of a failure to a portion of the
hydraulic system. A leak in either half of the dual
brake system is indicated by the Brake Warning
Light, which will turn on when the brake fluid
level in the master cylinder has dropped below a
specified level.
The light will remain on until the cause is corrected.
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
Battery Charge Warning Light

This warning light will illuminate when the
battery is not charging properly. If it stays on
while the engine is running, there may be
a malfunction with the charging system.
Contact an authorized dealer as soon as possible.

This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light

This indicator will illuminate when one or
more door(s) are not fully closed. A pop-up
appears on the instrument cluster display
showing which door is open.

NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle.
You could have a collision. Have the vehicle
checked immediately.

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