2023 RAM PROMASTER service

80STARTING AND OPERATING
In the unlikely event of a malfunction of the EPB
system, a yellow EPB Warning Light will illuminate.
This may be accompanied by the Brake Warning
Light flashing. In this event, urgent service of the
EPB system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú page 145.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The occupant status changed to unoccupied.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.
When servicing your rear brakes, it may be
necessary for you or your technician to push
the rear piston into the rear caliper bore. With
the Electric Park Brake (EPB) system, this can
only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the Brake Service Mode through the Uconnect Settings in your vehicle. This
menu-based system will guide you through the
steps necessary to retract the EPB actuator in
order to perform rear brake service.
Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB Warning Light will
flash continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.
WARNING!
You can be badly injured working on or around
a motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.

23_VF_OM_EN_USC_t.book Page 80

84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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86STARTING AND OPERATING
NOTE:

Even if the power steering system is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase
in steering effort, especially at low speeds and
during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
ACTIVE SPEED LIMITER — IF EQUIPPED
The Active Speed Limiter button is positioned on
the right side of the steering wheel.

Active Speed Limiter Button

This feature allows you to program the maximum
speed of travel for your vehicle.
NOTE:The Active Speed Limiter can be set with the
vehicle stationary or in motion.
ACTIVATION
To activate the feature, push the Active Speed
Limiter button located on the right side of the
steering wheel. A message will appear along with
an indicator light in the instrument cluster display
to signal that Active Speed Limiter has been
activated.
After the Active Speed Limiter on/off button has
been pushed, you must press the SET (+) or SET (–)
button to set the target speed (or RES button when
there is already a previously set target).
Push the SET (+) or SET (–) button to raise and
lower the target speed to the desired value.
Pushing and holding down the SET (+) or SET (–)
button will increase/decrease the speed value by
increments of 5 mph (5 km/h). Each time that Active Speed Limiter is activated, it
will be set to the last programmed value from the
previous activation.
NOTE:
The Cruise Control (if equipped) and Adaptive Cruise
Control (if equipped) systems will be unavailable while
the Active Speed Limiter is in use.

EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
programmed maximum speed can be exceeded
while the device is active.
In the event that the Active Speed Limiter set value
is exceeded manually with a driver acceleration, an
audible indicator will sound. The indicator light will
rapidly flash, and a message will appear in the
instrument cluster display.
The feature will remain disabled until the vehicle
speed drops below the set Active Speed Limiter
value, where it will reactivate automatically.
DEACTIVATION

To turn off Active Speed Limiter, push the Active Speed
Limiter button on the right side of the steering wheel.
A message will appear in the instrument cluster display
to confirm that the feature has been turned off. You can
also deactivate Active Speed Limiter by pressing the
CANC button. In this case, the system is not completely
turned off, and the driver can reactivate the Active
Speed Limiter by pressing the RES button.

23_VF_OM_EN_USC_t.book Page 86

STARTING AND OPERATING95
Overtake Aid
When driving with Adaptive Cruise Control (ACC)
engaged and following a vehicle, the system will
provide an additional acceleration up to the ACC
set speed to assist in passing the vehicle. This
additional acceleration is triggered when the driver
utilizes the left turn signal and will only be active
when passing on the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a vehicle in
front, if the vehicle in front starts moving within two
seconds of your vehicle coming to a standstill, your
vehicle will resume motion without the need for
any driver action.
If the vehicle in front does not start moving within
two seconds of your vehicle coming to a standstill,
the driver will either have to push the RES (resume)
button, or apply the accelerator pedal to reengage
the ACC to the existing set speed.
NOTE:After the ACC system holds your vehicle at a stand -
still for approximately three consecutive minutes,
the parking brake will be activated, and the ACC
system will be canceled.
While ACC is holding your vehicle at a standstill, if
the driver tries to leave the vehicle, the parking
brake will be activated and the ACC system will be
canceled.
Display Warnings And Maintenance
RADAR SENSOR UNAVAILABILITY WARNING
The “ACC Front Radar Sensor Temporarily Blinded”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
this warning message and the system will
deactivate.
This message can sometimes be displayed while
driving in highly reflective areas (i.e. ice and snow,
or tunnels with reflective tiles). The ACC system will
recover after the vehicle has left these areas.
Under rare conditions, when the radar is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the “ACC Front Radar Sensor Temporarily
Blinded” warning is active, Fixed Speed Cruise
Control can be still enabled.
If weather conditions are not a factor, the driver
should examine the sensor. It may require cleaning
or removal of an obstruction. The sensor is located
in the center of the vehicle behind the lower grille.
To keep the ACC system operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system malfunc -
tion or failure and require a sensor realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an authorized
dealer for service.
Do not attach or install any accessories near the
sensor, including transparent material or after -
market grilles. Doing so could cause an ACC
system failure or malfunction.
When the condition that deactivated the system is
no longer present, the system will return to the
“Adaptive Cruise Control Off” state and will resume
function by simply reactivating it.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
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96STARTING AND OPERATING
NOTE:
If the “ACC Front Radar Sensor Temporarily
Blinded” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the radar
sensor realigned at an authorized dealer.
Installing a snowplow, front-end protector, an
aftermarket grille or modifying the grille is not
recommended. Doing so may block the sensor
and inhibit ACC operation.
“ACC LIMITED FUNCTIONALITY CAMERA
BLOCKED” WARNING
The “ACC Limited Functionality Camera Blocked”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded due
to obstructions, such as mud, dirt, or ice on
windshield and fog on the inside of glass. In these
cases, the instrument cluster display will read
“ACC Limited Functionality Camera Blocked” and
the system will have degraded performance. This message can sometimes be displayed while
driving in adverse weather conditions. The ACC
system will recover after the vehicle has left these
areas. Under rare conditions, when the camera is
not tracking any vehicles or objects in its path this
warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of an
obstruction.

When the condition that created limited functionality
is no longer present, the system will return to full
functionality.

NOTE:If the “ACC Limited Functionality Camera Blocked”
message occurs frequently (e.g. more than once
on every trip) without any snow, rain, mud, or other
obstruction, have the windshield and forward
facing camera inspected at an authorized dealer.
SERVICE ACC WARNING

If the system turns off, and the instrument cluster
display reads “ACC Unavailable Service Required” or
“Cruise Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try activating
ACC again later, following an ignition cycle. If the
problem persists, see an authorized dealer.

Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may brake
late or unexpectedly. The driver needs to stay alert
and may need to intervene. The following are
examples of these types of situations:
TOWING A TRAILER
Towing a trailer is not recommended when
using ACC.

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108STARTING AND OPERATING
NOTE:ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audible tone.
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist
audible alert (chime) after approximately three
seconds when an obstacle has been detected, the
vehicle is stationary, and brake pedal is applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be
selected from the Uconnect system Ú page 134.
The chime volume settings include low, medium,
and high.
ParkSense will retain its last known configuration
state through ignition cycles.
ENABLING AND DISABLING PARKSENSE

ParkSense can be enabled and disabled with
the ParkSense switch, located on the switch
panel below the Uconnect display.

When the ParkSense switch is pushed to disable
the system, the instrument cluster display
Ú page 56 will show the “ParkSense Disabled”
message for approximately five seconds.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service.
The ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM

When the ParkSense System has detected a faulted
condition, the instrument cluster display will actuate
a single chime, and it will show the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS", "PARKSENSE
UNAVAILABLE WIPE FRONT SENSORS", or the
"PARKSENSE UNAVAILABLE SERVICE REQUIRED"
message for five seconds. Under this condition,
ParkSense will not operate.

If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then cycle
the ignition. If the message continues to appear,
see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
PARKSENSE PARK ASSIST FAILURE
I
NDICATIONS
A malfunction of the ParkSense sensors
or system is indicated, during REVERSE
gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed in the instrument cluster display
(if equipped) Ú page 65.
The sensors and wiring are tested continuously
when the ignition is in the ON/RUN position.
Failures are indicated immediately if they occur
when the system is on.
Even if the system is able to identify that a specific
sensor is in failure condition, the instrument
cluster display shall indicate that the ParkSense
system is unavailable, without reference to the
sensor in failure condition. If even a single sensor
fails, the entire system must be disabled.
The system is turned off automatically.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car wash
soap and a soft cloth. Do not use rough or hard
cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.

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STARTING AND OPERATING109
(Continued)
PARKSENSE PARK ASSIST SYSTEM
U
SAGE PRECAUTIONS
NOTE:
Ensure that the front and rear fascia/bumper
are free of snow, ice, mud, dirt and debris to
keep the ParkSense system operating properly.
Construction equipment, large trucks, and other
vibrations could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster display will read “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if you
cycle the ignition key.
ParkSense, when on, will reduce the volume of
the radio when it is sounding a tone.

Clean the ParkSense sensors regularly, taking care
not to scratch or damage them. The sensors must
not be covered with ice, snow, slush, mud, dirt or
debris. Failure to do so can result in the system not
working properly. The ParkSense system might not
detect an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the fascia/bumper.

Use the ParkSense switch to turn the ParkSense
system and Side Distance Warning off if objects
such as bicycle carriers, etc. are placed within
12 inches (30 cm) from the rear fascia/bumper. Failure to do so can result in the system misin
-
terpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE
SERVICE REQUIRED” message to be displayed
in the instrument cluster display.
NOTE:If any objects are attached to the bumper within a
6.5 ft (2 m) field of view, they will interfere and
cause false alerts and possibly blockage.
There may be a delay in the object detection
rate if the object is moving.
The operation of the rear sensors is automati -
cally deactivated when the trailer's electric plug
is inserted in the vehicle's tow hook socket,
while the front sensors stay active and can
provide acoustic and visual warnings. The rear
sensors are automatically reactivated when the
trailer's cable plug is removed.
WARNING!
Drivers must be careful when backing up even
when using ParkSense. Always check carefully
behind your vehicle, look behind you, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. You are responsible for safety
and must continue to pay attention to your
surroundings. Failure to do so can result in
serious injury or death.

Before using ParkSense, it is strongly recom -
mended that the ball mount and hitch ball
assembly be disconnected from the vehicle
when the vehicle is not used for towing. Failure
to do so can result in injury or damage to vehi -
cles or obstacles because the hitch ball will be
much closer to the obstacle than the rear fascia
when the vehicle sounds the continuous tone.
Also, the sensors could detect the ball mount
and hitch ball assembly, depending on its size
and shape, giving a false indication that an
obstacle is behind the vehicle.

CAUTION!

ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obsta -
cles. Parking curbs might be temporarily detected
or not detected at all. Obstacles located above or
below the sensors will not be detected when they
are in close proximity.

The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time
when an obstacle is detected. It is recom -
mended that the driver looks over his/her
shoulder when using ParkSense.
WARNING!
4

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