328IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located within the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network conges -
tion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT OR RAM CONNECT
FEATURES, APPS AND SERVICES, AMONG
OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
23_DPF_OM_EN_USC_t.book Page 328
IN CASE OF EMERGENCY331
1. If equipped, remove the spare wheel and tools from storage.
2. Using the lug wrench, loosen, but do not remove, the lug nuts by turning them counter -
clockwise one turn while the wheel is still on
the ground.
3. When changing the front wheel, place the jack under the axle as close to the tire as possible.
Front Jacking Locations
When changing a rear wheel, securely place
the jack under the sway bar bracket (unless
both tires are flat on one side, then place jack
under shock bracket) facing forward in vehicle.
Rear Jacking Location
Before raising the wheel off the ground, make
sure that the jack will not damage surrounding
truck parts and adjust the jack position as re -
quired.
4. Raise the vehicle until the wheel just clears the surface.
5. Remove the lug nuts and pull the wheel off. For Single Rear-Wheel (SRW) models, Install the
spare wheel and lug nuts with the cone shaped
end of the nuts toward the wheel. For Dual
Rear-Wheel (DRW) models, the lug nuts are a two-piece assembly with a flat face. Lightly
tighten the nuts. To avoid risk of forcing the
vehicle off the jack, do not fully tighten the
nuts until the vehicle has been lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern Ú page 411. If in
doubt about the correct tightness, have them
checked with a torque wrench by an
authorized dealer or at a service station.
7. Install wheel center cap (if equipped) and remove wheel blocks. Do not install chrome or
aluminum wheel center caps on the spare
wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. Stow the replaced tire and tools as previously
described.
9. Adjust the tire pressure when possible.
10. After 25 miles (40 km), check the lug nut torque Ú page 411 with a torque wrench to
ensure that all lug nuts are properly seated
against the wheel.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.
7
23_DPF_OM_EN_USC_t.book Page 331
IN CASE OF EMERGENCY333
Lug Wrench Insertion Location — Wheel Cover
Replace the wheel covers using a rubber mallet to
ease the installation. Align the wheel cover vent
holes to the wheel vent holes. Tap on the wheel
cover as needed to firmly seat it evenly around the
wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located on the left
hand side of the engine compartment, behind the
left headlight assembly.
Battery Location
If you have a diesel engine, you may have two
batteries, however jump start off the driver side
battery.
If equipped, the positive battery post may be
covered with a red protective cap. Lift up on the
cap to gain access to the positive battery post. Do
not jump off fuses. Only jump directly off the
positive post which has a positive (+) symbol on or
around the post.
CAUTION!
Use a pulling motion to remove the hub cap.
Do not use a twisting motion when removing
the hub cap, damage to the hub cap; finish
may occur.
The rear hub caps on the dual rear wheel has
two pull off notches. Make sure that the hook
of the jack handle driver is located squarely in
the cap notch before attempting to pull off.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
7
23_DPF_OM_EN_USC_t.book Page 333
SERVICING AND MAINTENANCE343
Once A Month Or Before A Long Trip:
Check engine oil level.
Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system
turns on.
Check windshield washer fluid level.
Check the fluid levels of the coolant reservoir,
brake master cylinder and power steering and
fill as needed.
Check function of all interior and exterior lights. At Each Oil Change
Change the engine oil and filter.
Inspect the exhaust system.
Check tire pressure and look for unusual wear
or damage. Rotate tires at the first sign of irreg -
ular wear, even if it occurs before the oil indi -
cator system turns on.
Inspect the batteries, and clean and tighten the
terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses
and parking brake.
Inspect engine cooling system protection and
hoses.
Inspect front end, and lubricate — If equipped
with serviceable fittings.
Inspect engine air cleaner filter if using in dusty
or off-road conditions. If required, replace
engine air cleaner filter.
Inspect and replace the Evaporative System
Fresh Air Filter as necessary, replacement may
be more frequent if vehicle is operated in
extreme dusty conditions.
Inspection and service should also be performed
anytime a malfunction is observed or suspected.
Retain all receipts.
NOTE:Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent
premature wear.
8
23_DPF_OM_EN_USC_t.book Page 343
SERVICING AND MAINTENANCE353
PRESSURE WASHING
Cleaning the engine compartment with a high
pressure washer is not recommended.
VEHICLE MAINTENANCE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in
civil penalties being assessed against you.
ENGINE OIL
Engine Oil Selection— Gasoline Engine
Use only the manufacturer's recommended fluid
Úpage 419.
NOTE:Hemi engines (6.4L) at times can tick right after
startup and then quiet down after approximately
30 seconds. This is normal and will not harm the
engine. This characteristic can be caused by short
drive cycles. For example, if the vehicle is started
then shut off after driving a short distance. Upon
restarting, you may experience a ticking sound.
Other causes could be if the vehicle is unused for
an extended period of time, incorrect oil, extended
oil changes or extended idling. If the engine
continues to tick or if the Malfunction Indicator
Light (MIL) comes on, see the nearest authorized
dealer.
Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not
use a booster battery or any other booster
source with an output greater than 12 Volts.
Do not allow cable clamps to touch each
other.
Battery posts, terminals, and related accesso -
ries contain lead and lead compounds. Wash
hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is attached
to the positive post and the negative cable is
attached to the negative post. Battery posts
are marked positive (+) and negative (-) and
are identified on the battery case. Cable
clamps should be tight on the terminal posts
and free of corrosion.
If a “fast charger” is used while the battery is
in the vehicle, disconnect both vehicle battery
cables before connecting the charger to the
battery. Do not use a “fast charger” to provide
starting voltage.
WARNING!
CAUTION!
Precautions have been taken to safeguard all
parts and connections however, the pressures
generated by these machines is such that
complete protection against water ingress
cannot be guaranteed.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which
you have the knowledge and the proper
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
8
23_DPF_OM_EN_USC_t.book Page 353
358SERVICING AND MAINTENANCE
Cabin Air Filter Replacement
For the proper maintenance intervals Úpage 344.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:
1. Open the glove compartment and remove all contents.
2. With the glove compartment door open, remove the glove compartment tension tether
and tether clip by sliding the clip toward the
face of the glove compartment door. Lift the
clip out of glove compartment door and
release into dash panel.
Right Side Of Glove Compartment
3. There are travel stops on both sides of the glove compartment. Push inward on right side
of the glove compartment travel stop to
disengage the stop. Then pull the right of the
glove compartment outward (away from the
hinge) to disengaging the right side of the
compartment from the hinge. Continue by
removing the left side from the hinge by slightly
lowering the compartment while pulling
outward until it is completely disengaged from
the hinge.
Glove Compartment
4. Remove the filter cover by pushing in on the finger tabs on each end of the filter cover.
Filter Cover
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN mode. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.
1 — Glove Compartment Door
2 — Glove Compartment Tension Tether1 — Glove Compartment Travel Stop
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
23_DPF_OM_EN_USC_t.book Page 358
360SERVICING AND MAINTENANCE
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt from
rib to rib, are considered normal. These are not a
reason to replace belt. However, cracks running
along a rib (not across) are not normal. Any belt
with cracks running along a rib must be replaced.
Also have the belt replaced if it has excessive wear,
frayed cords or severe glazing.
Accessory Belt (Serpentine Belt)
Conditions that would require replacement:
Rib chunking (one or more ribs has separated
from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between two
ribs)
Belt slips
Groove jumping (belt does not maintain correct
position on pulley)
Belt broken (identify and correct problem before
new belt is installed)
Noise (objectionable squeal, squeak, or rumble
is heard or felt while drive belt is in operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
DRAINING FUEL/WATER SEPARATOR
F
ILTER
There are two fuel filter assemblies. One is located
on the driver's side of the engine. The best access
to this water drain valve is from under the hood.
The second one is on the under body, located in
front of the rear axle above the drive shaft on
pick-up models. The second filter location is on the
frame behind the front axle. The best access to this
water drain valve is from under the vehicle. If water is detected in the water separator while the
engine is running, or while the ignition switch is in
the ON position, the Water In Fuel Indicator Light
will illuminate and an audible chime will be heard
five times. At this point you should stop the engine
and drain the water from both of the filters.
If the Water In Fuel Indicator Light comes on and a
single chime is heard while you are driving, or with
the ignition switch in the ON position, there may be
a problem with your water separator wiring or
sensor. See an authorized dealer for service.
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appropriate
container.
CAUTION!
If the Water In Fuel Indicator Light remains on,
DO NOT START the engine before you drain water
from the fuel filters to avoid engine damage.
23_DPF_OM_EN_USC_t.book Page 360
SERVICING AND MAINTENANCE361
(Continued)
Upon proper draining of the water from both fuel
filters, the Water In Fuel Indicator Light will remain
illuminated for approximately 10 seconds. If the
water was drained while the engine was running,
the Water In Fuel Indicator Light may remain on for
approximately three minutes.
NOTE:Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on recy -
cling programs and for where used fluids and
filters can be properly disposed of in your area.
Drain the fuel/water separator filters when the
Water In Fuel Indicator Light is ON. Within
10 minutes of vehicle shutdown, turn the engine
mounted filter drain valve (located on the side of
the filter assembly) counterclockwise a quarter
turn, and turn the under body mounted filter drain
valve (located on the bottom of the filter assembly)
counterclockwise one full turn. Then turn the
ignition switch to the ON position, and allow any
accumulated water to drain. Leave the drain valve
open until all water and contaminants have been
removed. When clean fuel is visible, close the drain
valve following these guidelines:
1. Rotate the drain clockwise to close until you
feel resistance from the internal seal.
2. Continue turning the drain half of a turn to properly compress the seal.
NOTE:Over-compression of the seal due to overtightening
of the drain will damage the seal, cause a leak, and
require the entire sensor to be replaced.
3. Turn the ignition switch to OFF.
The sensor drain should not be overtightened
during normal service operations to avoid internal
damage and future fuel leaks. The drain should be
closed and secured without the use of tools.
If more than a couple ounces/milliliters of fuel
have been drained, follow the directions
Úpage 363
ENGINE MOUNTED FUEL FILTER
R
EPLACEMENT
NOTE:
Using a fuel filter that does not meet the manu -
facturer's filtration and water separating
requirements can severely impact fuel system
life and reliability.
The engine mounted filter housing is equipped
with a No-Filter-No-Run (NFNR) feature. Engine
will not run if:
No filter is installed.
Inferior/Non-approved filter is used. Use of
OEM filter is required to ensure vehicle will
run.
Engine Mounted Fuel Filter Assembly
1 — Drain Valve
CAUTION!
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appropriate
container.
8
23_DPF_OM_EN_USC_t.book Page 361