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248MULTIMEDIA
NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.

NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call. 2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 4G (data) coverage and/or
GPS signals are unavailable or obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.

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If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the Siri
-
usXM Guardian™ connected services. Vehicle
must be registered with SiriusXM Guardian™
and have an active subscription that includes
the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:An active SiriusXM Guardian™ subscription is
required for this feature to function.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE VEHICLE
BRANDED APPS NOR THE SIRIUSXM
GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING!
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.

If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™
Customer Care agent. All occupants should
exit the vehicle immediately and move to a
safe location.

Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
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After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the Siri -
usXM Guardian™ subscriber agreement apply.
See terms of services for complete service
limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle. Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Vehicle
Branded App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Vehicle Branded App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Lock
Press this button to
lock your vehicle.
Vehicle Start Press this button to
start your vehicle.
Horn & Lights Press this button to
sound the horn and activate your lights.
Unlock Press this button to
unlock your vehicle.
Cancel Vehicle Start Press this button to
cancel remote start.

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Using A Remote Command Through Your Owner’s
Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):


1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
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Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.

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254MULTIMEDIA
Requirements
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must have an active subscription that
includes the applicable feature.
Vehicle Finder
Description
The Vehicle Finder feature allows you to find the
location of your vehicle.
You can also sound the horn and flash the lights to
make finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the
Vehicle Branded App and select the Location tab at
the bottom of the App. Then, press the Vehicle icon
to find your vehicle.
Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must have an active subscription that
includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connects your device to an LTE (voice/data) or 4G
(data) network that is ready to go wherever you are.
After you've made your purchase, turn on your
device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane -
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or
any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets anyone
on your private network access the Web — great
for working and relaxing. Create A 4G Wi-Fi Hotspot For Use In Your Vehicle
How It Works
The 4G Wi-Fi Hotspot feature provides
the vehicle passengers with an internet
access hotspot in the vehicle, using the
radio as an access point. The hotspot will
allow Wi-Fi-enabled in-vehicle devices (such as a
laptop or any other portable-enabled media
device) to wirelessly connect to the internet.
Uconnect offers a complimentary 3-month trial
period that includes 1GB of total data. The trial can
be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a
subscription to the 4G Wi-Fi Hotspot:

1. From your vehicle’s touchscreen, select the 4G Wi-Fi Hotspot App, and press the How To
Purchase button and follow the instructions.

2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers: Push
the ASSIST button to be routed to an AT&T
Customer Care agent who will assist you.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious injury
or death.

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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/
connectedservices/privacy.html (US Residents)
or www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see
https://siriusxmcvs.com/
privacy-policy.
NOTE:Your vehicle must be enrolled in an active
subscription with SiriusXM Guardian™ Connected
Services. If you have concerns about the operation,
function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check
the instrument cluster warning lights and cautions
in your vehicle for the most accurate vehicle health
information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask for help with my car.”
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask to start my name> with your Voice Code.”
“Alexa, ask to lock my name> with your Voice Code.”
“Alexa, ask to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
.”
“Alexa, ask what is the fuel
level of my .”

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260MULTIMEDIA
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.

2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED

1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.

2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.

3.
Can SiriusXM Guardian™ lower my insurance
rates?
Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™ connected
services subscription to find out if the insurance
provider can offer you a lower rate.

NOTE:Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will remote start
your vehicle more quickly. However its range is
limited. For example, when you are leaving the
stadium after the game, you can use the
Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Vehicle Branded
App. Asking for your username, password and
SiriusXM Guardian™ Security PIN help to
ensure that nobody can start your vehicle if
they happen to find your device.

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