2023 RAM 1500 Owners Manual

MULTIMEDIA239
Using Your Owner’s Site
Your Owner’s Site website https://www.mopar.com/
en-us.html (US Residents), or www.mopar.ca (Canadian
Residents) provides you with all the information you need,
all in one place. You can track your service history, find
recommended accessories for your vehicle, watch videos
about your vehicle's features, and easily access your
manuals. It is also where you can manage your SiriusXM
Guardian™ account. This section will familiarize you with
the key elements of the website that will help you get the
most of your SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address and
password.
For customers in Canada, press the My Vehicle button.
Select from “Dashboard”, “Vehicle Health Report”, and
“Recalls”. The website will then prompt you to log in using
your email address and password.
 Edit/Edit Profile:
To manage the details of your SiriusXM Guardian™
account, such as your contact information, password
and SiriusXM Guardian™ PIN, click on the Edit/Edit
Profile button to access the details of your account.
 Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
 Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter your
four-digit SiriusXM Guardian™ Security PIN to remotely
start (if equipped), lock/unlock doors or sound the horn
and flash the lights. Editing Your Notifications
Notifications are an important element of your SiriusXM
Guardian™ account. For example, any time you use your
remote services (such as Remote Door Unlock), you can
elect to receive a text message, push notification, and/or
E-mail to notify you of the event. To set up the
notifications, please follow these instructions.

1. Log on to your Owner’s Account at

https://
www.mopar.com/en-us.html (US Residents) and
select “Dashboard”, or www.mopar.ca
(Canadian
Residents), select “My Vehicle” and then
“Dashboard”.

2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize the types of
messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A Button
SiriusXM Guardian™ In-Vehicle Assistance Features
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support.
Description
SOS Call offers a convenient way to get in contact with a
SiriusXM Guardian™ Customer Care agent in the event of
an emergency. When the connection between the vehicle
and the live agent is made, your vehicle will automatically
transmit location information. In the event of a minor
collision, medical or any other emergency, press the SOS
button to be connected to a call center agent who can
send emergency assistance to your vehicle’s location.
NOTE:Certain SiriusXM Guardian™ connected services are
dependent on an operational Uconnect system, cellular
network availability that is compatible with the device in
your vehicle, and GPS network availability. Not all features
of SiriusXM Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance Call, will
NOT work without a network connection compatible
with your device.
Center Light Status Description
Off No call activated
Green Active call in progress
Red System error
5

23_DT_OM_EN_USC_t.book Page 239

240MULTIMEDIA
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.

NOTE:
In case the SOS Call button is accidentally pushed,
there is a 10-second delay before the SOS call is
placed. The system will verbally alert you that a
call is about to be made. To cancel the SOS Call
connection, push the SOS Call button on the
rearview mirror or overhead console or press
the Cancel button on the touchscreen within
10 seconds.
 During an SOS Call, the Bluetooth®-paired phone
is disconnected so incoming or outgoing calls will
go through your mobile device versus the
hands-free system which is not available due to
the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded. SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:

The light will continuously be illuminated red.
 The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
 An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
 The ignition key is in OFF position.
 The vehicle’s electrical systems are not intact.
 The vehicle battery loses power or becomes
disconnected during a vehicle crash. 
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
 LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
 Network congestion.
 Weather conditions.
 Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
 This feature is available only on vehicles sold in the US
or Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.

23_DT_OM_EN_USC_t.book Page 240

MULTIMEDIA241
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:An active SiriusXM Guardian™ subscription is required for
this feature to function. After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
Agents are available 24/7 to assist you in the case of
an emergency.
 On your behalf, agents are able to notify family
members about the collision.
 Agents can brief first responders of the situation before
they arrive on scene.
 In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
 SiriusXM Guardian™ connected services are depen -
dent upon an operative telematics device, a cellular
connection, navigation map data, and GPS satellite
reception, which can limit the ability to reach the
response center or reach emergency support.
 Terms of service of the Uconnect and the SiriusXM
Guardian™ subscriber agreement apply. See terms of
services for complete service limitation.
WARNING!
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
 Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
 The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the
Rearview Mirror Light is illuminated, have an autho -
rized dealer service the SOS Call system immedi -
ately.
 If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road condi-
tions or location), do not wait for voice contact from
a SiriusXM Guardian™ Customer Care agent.
All occupants should exit the vehicle immediately
and move to a safe location.
 Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
5

23_DT_OM_EN_USC_t.book Page 241

242MULTIMEDIA
Remote Commands
On the Remote Commands screen, you have access to
several vehicle features that can be controlled remotely
from your mobile device. These features include locking/
unlocking, remote starting, and activating the horn and
lights of the vehicle.
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Vehicle
Branded App
 From your computer on the Owner’s Site (not available
on all functions)
 Contacting SiriusXM Guardian™ Customer Care (not
available on all functions) Using A Remote Command Through Your Mobile Device
And The Vehicle Branded App

1. Press the desired Remote Command icon on your
mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Enter the SiriusXM
Guardian™ Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Using A Remote Command Through Your Owner’s Site

1. Log on to your Owner’s Site using the username and password you used when activating your SiriusXM
Guardian™ connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you want to send the
command to by clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Please enter your
SiriusXM Guardian™ Security PIN. 5. A message will appear on the screen to let you know
if the command was received by your vehicle.
Contacting SiriusXM Guardian™ Customer Care (for
example, in case of an accidental lock-out):

1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through the Vehicle
Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify your identity by asking
for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a remote
command.
NOTE:Anyone with access to your PIN may request Remote Door
Lock/Unlock. It is your responsibility to protect your PIN
appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle without
the keys and from virtually any distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
Lock
Press this button to lock
your vehicle.
Vehicle Start Press this button to start
your vehicle.
Horn & Lights Press this button to sound
the horn and activate your lights.
Unlock Press this button to unlock
your vehicle.
Cancel Vehicle Start Press this button to cancel
remote start.

23_DT_OM_EN_USC_t.book Page 242

MULTIMEDIA243
Requirements
 Vehicle must be properly equipped with SiriusXM
Guardian™.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
 Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.
NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior. You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.
Working Vehicle Conditions

The vehicle must be off or in ACC mode.
 The vehicle has been started with the key fob within the
last 14 days.
 The vehicle must be in PARK or at a standstill.
 The vehicle’s security system has been armed and not
triggered since the last vehicle start.
 The doors, hood, and trunk/liftgate are closed.
 The vehicle’s check engine light must be off.
 The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
 The vehicle’s hazard lights must be off.
 If equipped, the vehicle must have an automatic trans -
mission.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
 If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason.
If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
5

23_DT_OM_EN_USC_t.book Page 243

244MULTIMEDIA
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center
(if equipped). You will be directed to one of the following
four services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
 Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™
connected services, or help answering any general
questions surrounding your connected services.
 Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
 Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements

 This feature is available only on vehicles sold in the US
and Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works

1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be displayed on the
map.
From this screen, you will be able to:
 View the location on a map.
 See the distance from your current location.
 Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.

23_DT_OM_EN_USC_t.book Page 244

MULTIMEDIA245
Requirements
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must have an active subscription that includes
the applicable feature.
Vehicle Finder
Description
The Vehicle Finder feature allows you to find the location
of your vehicle.
You can also sound the horn and flash the lights to make
finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the Vehicle
Branded App and select the Location tab at the bottom of
the App. Then, press the Vehicle icon to find your vehicle.
Requirements
Vehicle must be properly equipped with the Uconnect
system.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must have an active subscription that includes
the applicable feature.
 Vehicle ignition must have been turned on within
14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that connects
your device to an LTE (voice/data) or 4G (data) network
that is ready to go wherever you are. After you've made
your purchase, turn on your device’s Wi-Fi and connect
your devices.
Enables all your passengers to be simultaneously
connected to the web.
 Connect several devices at one time.
 Any Wi-Fi-enabled device — such as a laptop or any
other portable-enabled media — can connect over your
private in-vehicle network.
 A high-speed, secured connection lets anyone on your
private network access the Web — great for working
and relaxing. Create A 4G Wi-Fi Hotspot For Use In Your Vehicle
How It Works
The 4G Wi-Fi Hotspot feature provides the
vehicle passengers with an internet access
hotspot in the vehicle, using the radio as an
access point. The hotspot will allow
Wi-Fi-enabled in-vehicle devices (such as a laptop or any
other portable-enabled media device) to wirelessly
connect to the internet. Uconnect offers a complimentary
3-month trial period that includes 1GB of total data. The
trial can be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a subscription to
the 4G Wi-Fi Hotspot:

1. From your vehicle’s touchscreen, select the 4G Wi-Fi Hotspot App, and press the How To Purchase button
and follow the instructions.

2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers: Push the
ASSIST button to be routed to an AT&T Customer Care
agent who will assist you.
WARNING!
The driver should NEVER use the 4G Wi-Fi Hotspot
while driving the vehicle as doing so may result in an
accident involving serious injury or death.
5

23_DT_OM_EN_USC_t.book Page 245

246MULTIMEDIA
Once the 4G Wi-Fi Hotspot is purchased, you can change
its name and the password by selecting the Wi-Fi Hotspot
App and pressing the Setup Wi-Fi Hotspot button. You can
also view the connected devices from the app screen by
pressing the View Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required in order
to purchase and use 4G Wi-Fi Hotspot. For more infor -
mation on setting up a Wi-Fi connection, visit https://
myvehicle.att.com.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™ Customer
Care agent may be able to locate the stolen vehicle and
work with law enforcement to help recover it. How It Works


1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will work
with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent will
ask for the stolen vehicle report number (as issued by
your local law enforcement). If you have downloaded
the Vehicle Branded App, you can push the Settings
menu button on your device, select “Help”, and then
select “SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the vehicle and contact the
law enforcement with whom you filed the stolen
vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to
inform it of the situation. Requirements

 Vehicle must be properly equipped with the Uconnect
system.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the
applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are available
everywhere at all times, particularly in remote or enclosed
areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect service
through which a summary of the performance of your
vehicle’s key systems will be sent to you every month so
you can stay on top of your vehicle’s maintenance needs.
This is provided as a convenience to you and does not
substitute for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health Report, the
Uconnect system in your vehicle may collect and transmit
vehicle data to SiriusXM Guardian™ and to FCA, such as
your vehicle’s health and performance, your vehicle’s
location, your utilization of the features in your vehicle,
and other data.
WARNING!
Always drive safely with your hands on the steering
wheel and obey all applicable laws. You have full
responsibility and assume all risks related to the use of
the features and applications in this vehicle. Only use
the features and applications in this vehicle when it is
safe to do so. Failure to comply may result in an
accident involving in serious injury or death.

23_DT_OM_EN_USC_t.book Page 246