2023 NISSAN SENTRA steering

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade perfor-
mance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the INFO button. Turn on “Show Notifications”.
Cannot reply to text mes-
sage notifications by Siri
Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Press the
button for more than 1.5 seconds on the steer-
ing wheel for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
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Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initial-
ized, which takes a few seconds. If the
button is pressed before the initialization
completes, the system will announce
“There is no phone connected” and will not
react to voice commands.
Operating tips
To get the best performance out of the
NISSAN Voice Recognition System, observe
the following:
• Keep the interior of the vehicle as quiet aspossible. Keep all vents pointed away
from the microphone and close the win-
dows to eliminate surrounding noises
(traffic noises, vibration sounds, etc.),
which may prevent the system from rec-
ognizing voice commands correctly.
• Wait until the tone sounds before speak- ing a command. Otherwise, the com-
mand will not be received properly.
• Start speaking a command within 5 sec- onds af ter the tone sounds.
• Speak in a natural voice without pausing between words. • For calling contacts by name, please say
both the first and last name of the con-
tact for better recognition.
Giving voice commands
To operate NISSAN Voice Recognition,
press thebutton located on the steer-
ing wheel for less than 1.5 seconds. Af ter
the tone sounds, speak a command.
The command given is picked up by the
microphone, and voice feedback is given
when the command is accepted.
• If a command is not recognized, the sys- tem announces, “Please say or select a
command from the displayed list.” Make
sure the command is said exactly as
prompted by the system and repeat the
command in a clear voice.
• If you want to go back to the previous command, you can say “Go back” or “Cor-
rection” any time the system is waiting for
a response. • You can cancel a command when the
system is waiting for a response by say-
ing, “Cancel” or “Quit.” The system an-
nounces “Exit” and ends the Voice Recog-
nition session. You can also press and
hold the
button on the steering
wheel for 1.5 seconds at any time to end
the Voice Recognition session. Whenever
the Voice Recognition session is can-
celed, a double beep is played to indicate
you have exited the system.
• If you want to adjust the volume of the voice feedback, push the (+ or -) volume
control switches on the steering wheel
while being provided with feedback. You
can also use the radio volume control
knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel. Af ter interrupting the system, wait
for a beep before speaking your command.
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CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
VOICE COMMAND BUTTON
Press and hold thebutton
for more than 1.5 seconds to initi-
ate the Voice Recognition session.
To exit the Voice Recognition ses-
sion press and hold the
for
more than 1.5 seconds. For addi-
tional information, see “Voice
prompt interrupt” (P. 4-69). You can use the
button to
interrupt the system feedback
and give a command at once.
If an iPhone® is connected, Siri®
can be accessed by pressing the
button for less than 1.5 sec-
onds. For additional information,
see “Siri® Eyes Free” (P. 4-63).
PHONE BUTTON
To answer an incoming call or to
end a call press the
button.
To reject a call press and hold the
button.BLUETOOTH® CONNECTING
PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.
LHA4954LHA4726
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NOTE:
Some cellular phones may require you to
accept certain permissions in order to
enable features on your Bluetooth® sys-
tem. During the Bluetooth® pairing pro-
cess, please check your cellular phone’s
display for a pop-up with the request to
grant phonebook access.
Granting phonebook access permission
will allow your contacts to be down-
loaded to the vehicle’s Bluetooth® sys-
tem. A pop-up may display on your cellu-
lar phone stating that the Bluetooth®
system would like to access your con-
tacts and call history. Please select “Al-
low” or Yes” to grant this permission.
Automatic Connecting Procedure
If no phone is connected to the system,
press and hold the
button on the
steering wheel for less than 1.5 seconds.
Af ter the prompt, speak “Add Phone”, the
system will announce “transferring to the
add phone settings menu”. The system will
start the pairing procedure. When a com-
patible phone is found, a message with a
PIN appears on the screen. Operate the
Bluetooth® phone to complete the con-
nection process. For additional informa-
tion, see “Bluetooth® connections screen”
(P. 4-81).
VOICE COMMANDS
Voice commands can be used to operate
the Bluetooth® Hands-Free Phone System.
Press and hold the
button for less
than 1.5 seconds to bring up the phone
command menu. The commands avail-
able are:
• Call
• Dial
• Recent Calls
• Read/Send Text (if so equipped)
• Siri® (if so equipped)
• Voice Assistant (if so equipped)
• Phonebook
• Quick Dial
• Redial
• Select Phone
• Add Phone
• Call Mobile
• Call Home
• Call Office
• Call Main
• Call Other
• Settings
“Call ”
Speak this command to make a call to a
contact that is stored in the phonebook.
Say “Call” followed by a phonebook name to
initiate a call. If the system does not recog-
nize the name it will display a list of similar
names. Af ter the prompt, speak or touch
an item number from the displayed list to
place the call.
“Dial ”
Speak this command to make a call with a
spoken phone number. Af ter the prompt,
say “Dial” followed b ya7to10digit phone
number. The system will repeat the num-
ber back. Say “Dial” to initiate the call or
“Correction” to re-enter the phone number.
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• Call HistoryDisplays the Call History screen. For addi-
tional information, see “Making a call”
(P. 4-76).
• Dial Number Displays the Dial Number screen. For ad-
ditional information, see “Making a call”
(P. 4-76).
• Text Message Displays the received message screen.
For additional information, see “Text mes-
saging” (P. 4-77).
• Connections Displays the Connections screen. For ad-
ditional information, see “Bluetooth® con-
nections screen” (P. 4-81).
• Volume Displays the volume adjustment screen.
For additional information, see “Volume &
beeps” (P. 4-84).
MAKING A CALL
1. Press thebutton on the Launch Bar.
The “Phone” screen will appear on the
display.
2. Select one of the options to make a call. Phonebook
To access the phonebook:
1. Press the
button on the steering
wheel or touch the “” key on the
launch bar.
2. Touch the “Phonebook” key.
3. Choose the desired entry from the dis- played list.
Call History
1. Select a phonebook name or phone number from the recent incoming, out-
going, or missed calls tabs.
2. Touch a phonebook name or phone number listed to initiate the call.
Dial Number
1. Enter the phone number manually using the keypad displayed on the screen.
2. Touch the “OK” key on the screen to initi- ate the call.
For additional options to make a call, see
“Voice commands” (P. 4-73).
RECEIVING/ENDING A CALL
When a call is received by the phone con-
nected to the vehicle’s Bluetooth® Hands-
Free Phone System, the call information is
displayed on the control panel display.
To accept the incoming call, either:
• Press the
button on the steering
wheel, or
• Touch the “
Answer” key on the
screen.
To end or reject an incoming call, either:
• Press and hold the
button on the
steering wheel, or
• Touch the “
Decline” key on the
screen.
If the user is not able to answer the call
right away, touch the “Hold Call” key dis-
played on the screen. A message will be
played for the caller: “I’m not able to take a
call right now.” The user may then accept
the call when available or reject the call.
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DURING A CALL
While a call is active the following options
will appear on the control panel display:
• MuteTouch this key to mute or unmute the
system.
• Dial Number Touch this key to dial digits during the
phone call.
• Switch to Handset Touch the “Use Handset” key on the
screen to transfer the call to the handset
(cellular phone). To transfer the call back
from the handset to the Bluetooth®
Hands-Free Phone System, press the
button on the control panel then
select the “Transfer Hands-free” key on
the screen.
NOTE:
Some jurisdictions prohibit the use of
cellular telephones while driving. • Switch Call
This option will only be available when a
second call is active.
If supported by the phone, the
Bluetooth® Hands-Free Phone System
allows for call waiting functionality. If a
call is received while another call is al-
ready active, a message will be displayed
on the screen. Press the
button on
the steering wheel or touch the “
Answer” key on screen to accept the in-
coming call. Touch the “Decline” key
on the screen to reject the second call.
While a call is active, press the
button
on the steering wheel to access additional
options. Speak one of the following
commands:
• “Send Digits” Speak this command followed by the dig-
its to enter digits during the phone call.
• “Switch call” Speak this command to hold the second
call and switch back to the original call.
TEXT MESSAGING (if so equipped)
WARNING
• Laws in some jurisdictions may re-
strict the use of “Text-to-Speech”.
Check local regulations before using
this feature.
• Laws in some jurisdictions may re-
strict the use of some of the applica-
tions and features, such as social
networking and texting. Check local
regulations for any requirements.
• Use the text messaging feature af ter
stopping your vehicle in a safe loca-
tion. If you have to use the feature
while driving, exercise extreme
caution at all times so full attention
may be given to vehicle operation.
• If you are unable to devote full atten-
tion to vehicle operation while using
the text messaging feature, pull off
the road to a safe location and stop
your vehicle.
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NOTE:
This feature is automatically disabled if
the connected device does not support
the Message Access Profile (MAP). For
additional information, refer to the
phone’s owner’s manual for details and
instructions.
NOTE:
Many phones may require special per-
mission to enable text messaging. Check
the phone’s screen during Bluetooth®
pairing. For some phones, you may need
to enable ‘Notifications’ in the phone’s
Bluetooth® menu for text messages to
appear on the headunit. For additional
information, refer to your phone’s own-
er’s manual. Text message integration
requires that the phone support MAP
(Message Access Profile) for both receiv-
ing and sending text messages. Some
phones may not support all text mes-
saging features. Please refer to
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for compat-
ibility information, as well as your de-
vice’s owner’s manual.
The system allows for the sending and re-
ceiving of text messages through the ve-
hicle interface.The availability of the text message func-
tion may vary depending on the cellular
phone.
When the cellular phone connected to the
vehicle receives a text message, a notifica-
tion will appear on the control panel dis-
play. To check the message, touch the
“Read” key. Touch the “Ignore” key to save
the message to be checked later.
Access text messaging through the ve-
hicles Bluetooth® Hands-Free Phone or
through the vehicles control panel.
Text messaging using Bluetooth®
Hands-Free Phone System (if so
equipped)
Sending a text message (if so equipped)
1. Press and hold the
button on the
steering wheel for less than 1.5 seconds.
2. Say “Send Text” af ter the tone.
3. The system will provide a list of available commands in order to determine the
recipient of the text message. Choose
from the following:
• Phonebook
• Quick Dial
• Incoming Calls • Outgoing Calls
• Missed Calls
• Dial
4. Once a recipient is chosen, the system
prompts for which message to send.
Nine predefined messages are avail-
able. To choose one of the predefined
messages, speak one of the following
af ter the tone:
• “Driving, can't text”
• “Call me”
• “On my way ”
• “Running late”
• “Okay ”
• “Yes”
• “No”
• “Where are you?”
• “When?”
Reading a received text message
1. Press and hold the
button on the
steering wheel for less than 1.5 seconds.
2. Say “Read Text” af ter the tone.
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The display will show a list of 20 messages
with the sender and delivery time. Touch
the “Next” key on the screen to view all mes-
sages. To view a text message press the
button on the steering wheel and
speak the number item list on the screen.
The following options will be available:
• Play Speak this command to have the system
say the message.
• Reply Speak this command to send a text mes-
sage response to the sender of the text
message.
• Call Speak this command to call the sender.
• Previous Speak this command to move to the pre-
vious text message (if available).
•Next Speak this command to move to the next
text message (if available).
Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®,
it can also be used to create custom mes-
sages that are sent through the phone. For
additional information, see “Siri® Eyes Free”
(P. 4-63).
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8
km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
Text messaging using the control
panel
Display received message list
1. Press the
button on the control
panel.
2. Touch the “Text Message” key on the screen
3. Touch an item on the list to read or reply to the message.
Up to 100 messages can be stored in the
message list.
Received message screen
Touching the “Read” key on the incoming
message notification screen or selecting a
message from the message list will show
the details of the received message on the
display. Available actions:
•Prev.
Touch this key to read the previous
message.
•Next Touch this key to read the next message.
• Play/Stop Touch the “Play” key to have the hands-
free phone system read out the received
message. Touch the “Stop” key to stop
reading.
• Call If the sender of the message is registered
in the phonebook, touch the “Call” key to
make a call to the sender.
• Reply A reply message can be selected from
the predefined list.
Sending a text message (if so equipped)
This function may not be supported de-
pending on the cellular phone.
1. Press the
button on the control
panel.
2. Touch the “Text Message” key on the screen.
3. Touch the “Create Message” key on the screen.
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