2023 MERCEDES-BENZ GLC COUPE service

pag
ehttps:// www.mercedes.me orinthere cor -
ded messag eimmedi atelyaTer callingth e
Mer cedes-Be nzcust ome rcent er.
% The recor ded messag eis no tav ailabl ein
ev erycountr y. MerMer
cedesme conne ct ced
esme conne ct InfInf
or or
ma tion onMer ma
tion onMer cedesme conne ct ced
esme conne ct
Mer cedesme conne ctcons istsofmul tipleser v-
ices.
Yo ucan usethefo llo wing services viathemulti-
media system and theove rhead contr olpanel, for
ex am ple:
R Acciden tand Breakdo wnManag ement(me
butt onorsituat ion-depen dentdispla yin the
multimed iasystem)
R Mer cedes-Be nzemer gency callsy stem (aut o-
ma tic eme rgency calland SOS button)
The Mercedes meconnect Acciden tand Break -
do wn Manag ementand theMer cedes-Benz emer-
ge ncy callcent erareav ailabl eto youar ound the
cloc k. The
mebutt onand theSOS buttoncan befound
on theve hicle' sove rhead contr olpanel
(/ page253).
Yo ucan also calltheMer cedes-Benz customer
cent erusing themultimedia system
(/ page253).
Please note that Mer cedes meconn ectisa
Mer cedes- Benzser vice .In emer gencie s,/rst call
th enational emergency service susi ng thestand-
ar dnational emergency service telephone num-
ber s.In emer gencie s,youcan also usethe
Mer cedes-Be nzeme rgency callsystem
(/ page260).
Obser vetheconditions ofuse forMer cedes me
connect andother service s.These canbe
obt aine din theMer cedes mePortal: http s://
me.se cure.me rcedes-benz.com
Fu rther informatio nabout Mercedes meconn ect
ser vice scan beobt aine din theMer cedes mePor-
ta l:https://me.secur e.mercedes-benz.com Inf Inf
or or
mation onMer mation
onMer cedes meconnect A cedes
meconnect Accident ccident
and Br and
Breakdo eakdo
wnManag wn
Manag ement ement
The Acciden tand Breakdo wnManag ementcan
incl ude thefo llo wing functions:
R Supplement totheMer cedes-Benz emergency
ca llsy stem (/ page260)
If nece ssary, thecont actperson atthe
Mer cedes-Be nzeme rgency callcent erfor-
wa rdsth ecall toMer cedesme conne ctAcci-
dent andBreakdo wnMan agemen t.Fo rw ard-
ing thecall isho wev ernotpossible inall coun-
tr ies.
R Breakdo wnassist ancebyate ch nici anon
loc atio nand/o rth eto wing awayof theve hicle
to thenear estauthor ized Mercedes-Benz Cen-
te r
Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide aTer aut o-
ma tic accid ent orbreak down detection
(/ page254)
In theev ent ofabr eakdo wnoraccident, fur-
th er vehicle datais sent whichenab lesoptimal
suppor tby theMer cedes-Benz customer cen- 256256
MBUX
multimedia system

te
rand theaut hor ized service partner or
br eakdo wnassist ance.
R Addition totheMer cedes meconnect service
Te lediagnostics
Wi th theTe lediagnostics function,speci/c
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
clear lyint erpr eted and areav ailabl eth ro ugh
th emonit oring ofcom ponents that aresubj ect
to diagnos tics.
If yo ur vehicle detects abr eakdo wnorthre at
of abr eakdo wn,youma ybe prom pted via the
multimed iasystem tocont acttheMer cedes-
Benz customer centerforfur ther help. This
pr om ptinthemultimedia system onlyappear s
when theve hicle isstation ary.
% Thes eser vice sar esub ject totech nica l
re str iction ssu ch asthemobile phonecover-
ag e, mobil ene tworkqu alit yand theability of
th epr ocessing systems tointerpr et thetrans-
fe rred dat a.In some circumst ances, this can re
sult indela ysorthefa ilur eof theinf orma-
tion toappear inthemultimedia system.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes mePor-
ta l:https://me.secur e.mercedes-benz.com
Dat Dat
atr a
transf ansf
err er
red dur ed
dur ing Mer ing
Mer cedes meconnect cedes
meconnect
call ser call
services vices
The datatransf erreddur ing aMer cedes mecon-
nect calldepends on:
R The reason forinitiation ofthecall
R The service that isselect edinthevo ice con-
tr ol system
R The activ ated Mer cedes meconnect services
Yo ucan /ndout whic hdat ais transf erredwhen
using theser vices inthecur rentl yva lid Mer cedes
me connect term sof use and thedat apr otection
inf ormation forMer cedes meconnect. Youcan
/n dth ese inyour Mer cedes meuser account. OvOv
er er
vie vie
wof t w
of the Mer he
Mer cedes me&Apps menu cedes
me&Apps menu When
youlog inwit hauser account tothe
Mer cedesme Portal, then ser vices ando.er s
fr om Mer cedes-Benz willbeavailabl eto you.
Fo rmor einf ormation consult anaut hor ized
Mer cedes-Benz Centeror visit theMer cedes me
por tal:https://me.secur e.mercedes-benz.com
% Mak esur eyo ualw ayske ep theMer cedes me
apps updat ed.
Yo ucan callupthemenu usingMercedes me&
Apps inthemultimedia system.
In theMercedes me&Apps menu, thefo llo wing
op tions canbeavailabl e:
R Con nect ingtheve hicle withth eMercedes me
user account
R Dele tingaconnection between aMercedes
me user account andtheve hicle
R Calli ngup theMer cedes meservices
R Calling upapps suchas, In-Car O1ceorthe
we bbr ow ser depen dingon availabi lity MB
UX mult imedi asy stem
257 257

Int
egration .Also foruse withtw ophone mode
wit hsmar tphone integration, onlyone additiona l
mobi lepho necan beconnec tedusing Bluetoot h®
wit hth emultimedia system.
The fullrang eof functi onsforSmar tphone Inte-
gr atio nis onl ypossibl ewit han Interne tconn ec-
tio n.The appr opriateappli catio nmus tbe down-
loaded onthemobile phonetouse Smar tphone
Int egration. Themobi lepho nemust beswi tched
on and connec tedto aUSB portwit hth eç
symbol onthemultimedia system using asuit able
cable.
Apps forSmar tphone Integration
R Apple CarPla y®
R Andr oidAuto
% Forsaf etyre asons, the/r st activ ation of
Smar tphone Integration onthemultimedia
sy stem must becar ried out when theve hicle
is station aryand thepar king brak eis applied.
Yo ucan star tApple CarPla y®
or Andr oidAuto
fr om thede vice manag er. %
Mercedes-Benz recommen dsdiscon necting
th econnecting cableonlywhen theve hicle is
st ation ary.
Ov Ov
er er
vie vie
wof tr w
of transf ansf
err er
red v ed
vehicle data ehicle
data
When usingSmartphone Integration, certain vehi-
cle datais transf erredto themobile phone. This
enables youto get thebest outofselect edmobile
phone services. Vehicle datais no tdir ectl yacces-
sible .
The follo wing system information istransmitt ed:
R SoTw arere lease ofthemultimedia system
R System ID(anon ymised)
This datais transf erredto optimize communica-
tion between theve hicle andthemobile phone.
To do this, and toassign severalve hicles tothe
mobile phone, ave hicle identi/er israndom lyge n-
er ated.
This hasno conne ctionto theve hicle identi/ca-
tion number(VIN) andisdele tedwhen themulti-
media system isrese t(/ page239).
The follo wing driving status datais transmitt ed:
R Transmi ssionpositionengaged R
Distinctio nbe tween parked, standst ill,rolling
and driving
R Day/night modeoftheinst rument displa y
R Drive type
The transf erofthis dat ais used toalter howcon-
te nt isdis pla yedto cor respond tothedr iving sit-
uation.
The follo wing position datais transmitt ed:
R Coor dinat es
R Speed
R Com pass direction
R Acceler ation directio n
This datais used bythemobile phonetoimprove
th eaccur acyofthena vig ation (e.g.forcontinua-
tion inatunnel). MerMer
cedes-Benz emerg cedes-Benz
emergency callsyst ency
callsystem em
InfInf
or or
mation ont mation
onthe Mer he
Mer cedes-Benz emerg cedes-Benz
emergency ency
call syst call
system em
Yo
ur vehicle iseq uipp edwithth eMer cedes-Benz
emer gency callsy stem ("eCa ll"). This featur ecan MB
UX mult imedi asy stem
259 259

help
save lives intheev ent ofan accident. eCall
in no wayre places assistanceprov ided from dial-
ing 911.
Mer cedes-Benz eCallonlyfunctions inareas
wher emobile phonecoverage isavailabl efrom
th ewir eless service prov ider s.Ins u1cient net-
wo rkcoverage from thewir eless service prov ider s
ma yre sult inan emer gency callno tbeing trans -
mitt ed.
eCa llis ast anda rdfeatur ein your Mer cedes-Benz
ve hicle. Inorder tofunc tionas intend ed,th esy s-
te m relies onthetransmission ofdat ade tailed in
th e"Mer cedes-Benz emergency callsy stem data
tr ans mission"sec tion that follo ws (/ pag e262).
To disable eCall,acust omer mustvisitanaut hor -
ized Mercedes-Benz Service depar tment todeac-
tiv ateth eve hicle' scommun icationmodul e.
Deact iv Deact
ivation oft ation
ofthis modul epr ev his
modul epr ev ents t ents
the activ he
activ a- a-
tion ofan tion
ofanyand allMer y
and allMer cedes meconnect serv- cedes
meconn ectserv-
ices. ices.
ATer ATer
t t
he deactiv he
deactiv ationofeCall, aut ation
ofeCall, automatic omatic
emer g emer
gency calland manual emerg ency
calland manual emergency callwill ency
callwill
no no
tbe av t
be availabl e. ailabl
e.
The vehicle mustbe switc hedonbeforean aut o-
matic emergency callca nbe made. %
eCallis ac tivated atthefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes- Benzdeale r.Plea senote that inthe
ev ent owner ship of theve hicle istransf erred
to ano ther ow ner inits dea ctivated stat e,
eCa llwil lre main deactiv ated unless thene w
ow ner visitsan aut hor ized Mercedes-Be nz
dea lership to reactiv ateth esy stem. OvOv
er er
vie vie
wof t w
of the Mer he
Mer cedes-Benz emerg cedes-Benz
emergency call ency
call
sy st sy
stem em
eCall
canhelp toreduce thetime between an
accident andthear riva lof emer gency service sat
th esit eof theaccident. Ithelps locatean acci-
dent sitein places that aredi1cu ltto access.
Ho wev er,ev en ifave hicle iseq uipp edwitheCall ,
th is does notmean thesy stem isON .As suc h,
eCall doesnotre place dialing 911intheev ent of
an accident.
An emer gency callca nbe made aut oma tically or
ma nual ly.
Onl ymak eemer gency calls ifyo uor other sar ein
nee dof rescue. Donotmak ean emer gency callin
th eev ent ofabr eakdo wnorasimilar situation. Messag Messag
eson t es
on the displa y he
displa y
SOS NOTREAD Y:theve hicle isno ton oreCall not
av ailabl e.
Dur inganactiv eemer gency call, app ears
in thedispla y.
Yo ucan /ndmor einf ormation onthere giona l
av ailabi lityof eCall at:https:/ /www .mercedes-
ben z-mobil e.com/e xtra/ecal l/
% Ifth er eis amalfunction intheMer cedes-Benz
emer gency callsy stem (e.g.ama lfunct ion
wit hth espeak er,micr ophone, airbag,SOS
butt on), acor respond ingmessag eappear son
th edispla yin theinst rument cluster. TT
r r
igg igg
er er
ing anaut ing
anaut omatic Mer omatic
Mercedes‑Benz emer- cedes‑Benz
emer-
g g
ency call ency
call RR
eq eq
uir uir
ements: ements:
R The vehicle isswitc hedon.
R The star terbatt eryis su1cien tly ch arge d. 260260
MBUX
multimedia system

R
The TuneIn Radio service isactiv ated inthe
Mer cedesme Portal.
R The datavo lume isavailabl e.
Depen dingon thecountr y,dat avo lume may
need tobe pur chased.
R Afast Inte rn et conn ectio nfo rdat atransmis-
sion free ofinterfere nce.
% Datavo lume canbepur chased dir dir
ectl ectl
yfr y
from om
a mobil ephon ene a
mobil ephon ene tw tw
or or
kpr o k
pr ovid er vid
ervia the
Mer cedesme Portal.
% The funct ionsand service sar ecoun try-
dependent .Fo rmor einf ormation, consultan
aut hor ized Mercedes-Benz Center.
Multimedia system:
4 © 5
Rad io #
Select TuneIn Radio.
The TuneIn menu appears.The laststatio nse t
st ar ts pla ying .
% The conne ctionqu alit ydepen dson thelocal
mobile phonerecep tion . SeSe
tting up sat tti
ng up satellit ellit
er e
radio adio
RR
eq eq
uir uir
emen ts: emen
ts:
R Satellit era dio equipment isavailabl e.
R Registr ationwit hasa tellit era dio prov ider has
been completed.
R Ifre gistr ationis no tinclu dedwhen purc hasing
th esy stem, your credit cardde tails will be
re qu ired toactiv ateyo ur account.
Multimedia system:
4 © 5
Þ Radio5
SiriusXM
5 Z Options #
Select Service Information.
The service information screen appear ssho w-
ing thera dio IDand thecur rent sub script ion
st atus. #
Establish ate lephone connection. #
Followtheser vice sta.'s instruction s.
The activ ation process mayta ke up toten
minut es.
% Youcan also have thesat ellit eser vice activ a-
te donline. Todo so, please visithttps:// www
.siriusxm.com (USA)orhttps://
www .siriusxm.ca (Canada). Music
andspor Music
andspor taler t
aler ts ts
Multimedi
asy stem:
4 © 5
Radio 5
Siriu sXM 5
Z
5 Alerts
Se Se
ttin gmusic andspor ttin
gmusic andspor taler t
aler ts ts
This function enables youto prog ram an aler tfo r
yo ur favo rite artis ts, trac ks orspor tingevents.
Music alertscan besavedwhilst atrac kis being
pla yedand spor taler tscan besaveddur ing aliv e
ga me. Youcan also specify sportaler tsvia the
menu option. Thesystem then continuousl y
sear ches thro ugh allthech ann els. #
Seta music orspor tsaler t,to be informed of
matc hesintheLiv epr og ram.
A A
ctiv ctiv
ating t ating
the music inf he
music infor or
mation function mation
function #
ActivateMusic Alerts0073.
Se Se
tting amus icaler t tting
amus icaler t #
Select AddAlert . MBUX
multimediasystem
269 269

ASS
YS ASS
YSTPL T
PL US ser US
service int vice
interv er
val dis pla y al
dis pla y FF
uncti onoft uncti
onofthe ASS YS he
ASSYST PL T
PL US ser US
service int vice
interv er
val dis - al
dis -
pla y pla
y The
ASSYSTPL US service interva ldispla yon the
inst rument displa yinf orms youof thetime ordis-
ta nce remainin gbef oreth ene xt ser vice duedate.
Yo ucan hide this ser vice displa yusing theG
bac kbutt ononthesteer ing wheel.
Depending onhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma yshor ten
th eser vice interva l,e.g. inthefo llo wing cases :
R Mainl yshor t-dist ance driving
R When theengine isoTen leTidling forlong
per iods
R Intheev ent offreq uent coldstar tphases
Mer cedes-Benz recommen dsavo iding suchoper -
ating conditions.
Yo ucan obtain information concerningtheser vic-
ing ofyour vehicle from aqu ali/ed special ist
wo rkshop, e.g.an aut hor izedMer cedes- BenzCen -
te r. DisplaDispla
yingt ying
the ser he
ser vice duedate vice
duedate On-boar
dcom puter:
4 Service 5
ASSYST PLUS
The next ser vice duedateis displa yed. #
T T
o e o
exit t xit
the displa y he
displa y: :
pr ess thebac kbutt on
G onthesteer ing wheel.
Bear inmind thefo llo wing relat ed topic:
R Oper ating theon-boar dcom puter
(/ page223). InfInf
or or
mation onr mation
onregular maint egular
maintenance w enance
wor k or
k *
N NO O
TE TE
Prematur ewe arthro ugh failur eto
obser veser vice duedates Main
tenanc ewo rkwhic his no tcar ried out at
th eright time orinco mplete ly can lead to
incr eased wearand damag eto theve hicle. #
Adher eto thepr escr ibed service inter-
va ls. #
Alwaysha ve thepr escr ibed maint enance
wo rkcar ried out ataqua li/ed specialist
wo rkshop. NNo o
t t
es on special ser es
on special service r vice
req eq
uir uir
emen ts emen
ts The
prescr ibed service interva lis based onnor -
mal oper ation oftheve hicle. Have themaint e-
nance workcar ried out mor eoTen than prescr i-
bed ifoper atingcond itions aredi1cu ltor the
ve hicle issubj ecttoincr eased stress.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Itis there sponsi bilityof thedr iver ofthe
ve hicle tohave maint enance workcar ried out
mor eoTen than prescr ibed duetoactual operat-
ing cond itions and/ orstre sses.
Ex am ples ofarduous operatingcond itions:
R Regula rcity driving withfreq uent intermedi ate
st ops
R Mainl ysh ort-dist ance driving
R Freq uent operation inmount ainous terrain or
on poor road sur faces Main
tenanc eand care
271 271

R
When theengine isoTen leTidling forlong
per iods
R Oper ation inpar ticular lydust ycondition s
and/or ifair -recir culation modeisfreq uentl y
used
In these orsimilar operating conditions, have the
int erior air/lter,air /lter,engine oiland oil/lter,
fo rex am ple, chang edmor efreq uen tly. Ifsubj ect
to incr eased stress, checkth etir es mor e.Further
inf ormatio ncan beobt aine dat aquali/ed special-
is two rkshop. Bat
t Bat
ter er
ydiscon nectionper y
discon nectionperiods iods
The
ASSYST PLUS service interva ldispla ycan cal-
culat eth eser vice duedateonl ywhen thebatt ery
is connect ed. #
Displa yand note down theser vice duedate
on theinst rument displa ybef oredisconne ct-
ing thebatt ery(/ page271). Engine
com Engine
compar par
tment tment
Opening
andclosing t Opening
andclosing the hood he
hood &
W W
ARNIN G ARNIN
GRisk ofaccident duetodriving
wit hth ehood unlocked
The hood mayope nand blockyour vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood is
loc ked. &
W W
ARNIN G ARNIN
GRisk ofaccident andinjury
when openingand closin gth ehood
The hood maysuddenl ydr op intoth eend
position.
Ther eis arisk ofinjuryfo ran yone inthe
hood's rang eof mo vement. #
Donotopen orclose thehood ifth er eis
a per son inthehood's rang eof mo ve-
ment. &
W W
ARNIN G ARNIN
GRisk ofbur nswhen openin gth e
hood
If yo uopen thehood intheev ent ofan ove r-
heat edeng ineor/rein theengine compart-
ment, thefo llo wing situations mayoccur :
R Youma ycome intocont actwithho tga ses.
R Youma ycome intocont actwithot her
escapin gho toper ating0uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheev ent ofa/r ein theengine com-
par tment, keep thehood closed andcall
th e/r eser vice. &
W W
ARNIN G ARNIN
GRisk ofinjur ydue tomo ving
par ts
Com ponen tsintheengine compartment may
continue torunor star tune xpectedl yev en
when thedr ive sy stem isswitc hedo..
Obser vethefo llo wing ifyo umust open the
hood: 272272
Main
tenanc eand care

#
Slowly slide oildips tick1 intoth eguide tube
to thestop, and pullitout again aTer approx-
imat elyth re eseconds.
R Oilleve lis cor rect: oilleve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 orbelo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1USqt(1liter)
of eng ineoil. #
Ifth eoil leve lis toohigh, drain o.excess
eng ineoil.Visit aqu ali/ed special istwo rk-
shop.
Chec Chec
kingt king
the eng ineoillev he
eng ineoillevel usin gt el
usin gthe on- boar d he
on- boar d
com com
put put
er er
R R
eq eq
uir uir
emen ts: emen
ts:
R The enginehas been warmed up.
R The vehicle ispar kedon aleve lsur face.
R The engineisrunning atidle speed.
R The hoodis clo sed .
The engine oilleve lis de term ined during driving.
De term ining theengine oilleve lcan take up to 30
minut eswithanor mal driving styleand even
long erwit han activ edr iving style.
On-boar dcom puter:
4 Service 5
Engine OilLevel
One ofthefo llo wing messa geswill appear onthe
inst rument displa y:
R Measuring EngineOil Level... :meas urement
of theoil leve lis no tye tpos sible. #
Repeat there qu est aTer amaximum of
30 minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indicating theoil leve lon theinst rument dis-
pla yis green and isbe tween "min" and"max":
th eoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindicating theoil leve lon theinst rument
displa yis orang eand isbelo w"min": #
Add1.1 USqt(1l)of engin eoil.
R Red uce Engine OilLevel andthebar displa y
fo rindicating theoil leve lon theinst rument
displa yis orang eand isabo ve"max": #
Drain o.anyex cess engineoilthat has been
added. Todo so, consult aqua li/ed specialist
wo rkshop.
R For Engine OilLeve lSwi tch Ignition On #
Switchon theve hicle tocheckth eengine oil
le ve l.
R Engine OilLevel System Inoperative: Theoil
le ve lsensor isdef ectiv eor notconnect ed. #
Consult aqua li/ed specialist workshop.
R Engine OilLeve lSys tem Currentl yUnav ail. #
Close thehood.
T T
op upengine oil op
upengine oil &
W W
ARNIN G ARNIN
GRisk ofbur nsfrom hotcom po-
nent partsintheengine compartment
Cer tain com ponent partsintheengine com-
par tment canbevery hot,e.g .th eengine, the
cooler andpartsof theex haus tsy stem. #
Allow theengine tocool down and only
to uc hcom ponent partsdescr ibedinthe
fo llo wing. Maint
enance andcare
275 275