2023 MERCEDES-BENZ GLC COUPE service

R
The navig ation ser vice sop tion isavailabl e,
subscr ibedtoand activ ated intheMer cedes
me Portal.
R The tra1c light dat aser vice belon gstothe
scope ofthena vig ation services.
The current vehicle positionand thedir ection of
tr av el aretransmitt edvia thecommunication
module andaligned withth edat afrom thetra1c
light dataser vice prov ider .The prov ider gather s
dat afrom tra1c lights whichtransmit their chang -
ing phases. Whentheve hicle approaches aninter-
secti onwithne tworke dtra1c lights, datais trans-
mitt edtotheve hicle.
A se ttur nsign alleT orright and lane recommen -
dation sdur ing activ ero uteguidance areta ke n
int oaccount forth edispla y.
The service isforinf ormation purposes onlyand is
no tlink edtoanyot her vehicle funct ions,systems
or com pone nts. Ple ase note that thedispla yed
dat ais no tav ailabl ein all tra1c areas and maybe
inco rrect.
Cer tain light signal systems automaticall yadap t
th eir switc hingtimes tothecur rent tra1c situa- tion.
Thiscanlea dto asudde nch ang ein the
count down displa y.
The informa tion intheInstr ument Displayis
sho wnaTer selecting thedispla ycont ents inthe
Assi stance men u.Ifano ther menu isselect ed,the
tr a1 cligh tco un tdow nis no tdis pla yed.
Also obser vethefo llo wing information:
R select aspeed adaptedto thetra1c, sur-
ro undings andweather cond itions
R Obser veactual tra1c signs
R Obser veappli cable tra1c rules and regula -
tions
Pleas eobs erve theno teson drivi ng systems and
yo ur responsi bility.Yo ucould other wise failto rec-
ogn izedang ers.
Sy st Sy
stem limit s em
limit s
The displa ydoes notappear inthefo llo wing situa-
tions, forex am ple:
R Ther eis no tra1c light dat aav ailabl e.
R The time remainin gunti lth ene xt green phase
is less than tensec onds . R
Eme rgency vehicles orlocal publictranspor t
ar elocat edinthevicinity oftheint ersection.
R The datatransmission from theve hicle has
been interrupted.
R The tra1c lightsystems arelocat edinacon-
str uction sitear ea orareunder going mainte-
nance.
R The light signal system ismalfunctionin g.
R The subscr iption totheser vice hasexpir ed. SwitcSwitc
hingt hing
the he
tr tr
a1c a1c
lightinf light
infor or
mation displa mation
displayon y
on
or or
o. o.
Multimedi
asy stem:
4 © 5
Settings 5
Assistance #
Switc hTraffi cLight Information onD or
o. E. Dr
iving andparking
191 191

%
IfMer cedes meconn ect5isacti ve,th e
ve hicle islin kedwit hMer cedes meconnect.
Ve hicle datais then transmitt edtothebac k
end system. What datais transmitt ed
depends onwhic hser vices areactiv ated. Fur-
th er details can befound intheMer cedes me
connect term sand cond itions and datapr o-
te ction information .The function iscount ry-
dependent .
If transmission ofvehicle position6is
activ e,Mer cedes meconn ectservice sha ve
been activated forth is vehicle whichaccess
th eve hicle' sge oposition. Inwhic hins tances
th ege oposition istransmitt eddepends onthe
par ticular services. Further details can be
fo und intheMer cedes meconnect term sand
cond itions and datapr otection information.
The function iscountr y-dependent . OperOper
ating t ating
the MBUX multimedia syst he
MBUX multimedia system em
Using
T Using
Touc ouc
hContr h
Contr ol ol
1
© Callsupthehome screen
2 Touc hContr ol
3 G Press brie0y :re tur ns tothepr ev ious
displa y
Na vigatio nth ro ugh themenus iscar ried out with
To uc hContr ol2 withsing le-/nger swipes . #
T T
o select amenu op o
select amenu option: tion:
swipe andpress. #
T T
o mo v o
mo ve t e
the digit he
digit almap: al
map: swipe inanydir ec-
tion. Using
t Using
the t he
touc ouc
hscr hscr
een een
#
Select menuoptions, symbo lsor charact ers
by pressing brie0y . #
T T
o na o
na vig vig
at at
ein menus: e
in menus: swipeup,down, leTor
ri ght. #
T T
o use handwr o
use handwr itingt iting
to ent o
ent erc er
cha r ha
rac t ac
ter er
s: s:
wr ite
th ech aract erwit hone /ngeron the
to uc hscr een. #
T T
o zoom inand outoft o
zoom inand outofthe map: he
map: movetwo/n -
ge rs toget her orapar t. #
T T
o call upt o
call upthe global men u: he
global men u:press and hold on
th eto uc hscr een until theOPTIONS menu
appear s.
% Formor einf ormation onoper ation, please
re ferto theDigit alOper ator's Manual. MBUX
multimedia system
229 229

%
Youcan /ndfur ther information aboutdesti-
nation entry,e.g. thre e-w ordaddr esses, inthe
Digit alOper ator's Manual.
Changing country Changing
country #
Select theindicat orforfe der alstat eor prov -
ince 1. #
Select thefe der alstat eor thepr ov ince in1. #
Enterthecountr yindicat or. #
Select thecountr yon list 3. #
Select thefe der alstat eor thepr ov ince from
list 3.
Using online search Using
online sear ch
% Requirements: themedia displaysho wsan
Int erne tconn ectioninthestatus linewithth e
Q symbol.
Des tination entryuses online mapservices. Ifth e
on-boar dsear ch/nds nosuitable dest inations or
if yo uch ang ecoun tries, theonline searchisavail-
able.
Fo rth edestin ationyoucan enteran addr ess, a
POI orath re e-w ordaddr ess. #
Enterthedestin ationininput line 2.
The sear chresult sar edispla yed. #
Select thedestin ationinthelist.
The detailed viewforth ero uteis displa yed.
or #
Select countryindicat or1. #
Select thepr ov ider forth eonline service from
th ecountr ieslist. #
Enterthedestin ationininput line 2. #
Select thedestin ationinthelist. Calculating
ar Calculating
arout out
eand using se e
and using setting sf tting
sfor r or
rout e out
e
guidance guidance
RR
eq eq
uir uir
ements: ements:
R The destin ationhasbeen entered.
R The destin ationaddressissho wn. Multimedia
system:
4 © 5
Naviga tion 1
¥ Norouteye t.
¦ Aro utehas been mapped. #
Select ¥.
The routeto thedestin ationiscalculat ed.
Ro uteguidance begins.
or #
Select ¦. #
Select SetasWay point .
The destination addressisse tas thene xt
int ermediat edestin ation. 244244
MBUX
multimedia system

#
SwitchHig hway Infor mat iononoro. . Us
ing ser Us
ing servic es vic
es RR
eq eq
uir uir
em ent s: em
ent s:
R Thereisan Interne tconnection.
R Mer cedes meconnect isavailabl e.
R Youha ve setup auser accoun tin the
Mercede sme Portal.
R The vehicle isconn ectedtoauser accoun t
and youha ve accep tedth econditions ofuse
fo rth eser vice.
Fu rther informatio ncan befound at:https://
www .mercedes.me
R The service isavailabl e.
R The service hasbeen activated atan aut hor -
ize dMer cedes- BenzCen ter.
R The follo wing additional conditions applyto
th ePa rking service:
- The navig ation services option isavailabl e,
subscr ibedtoand activ ated inthe
Mercede sme Portal. -
The parking service ispar tof thescope of
th eNa vigatio nSer vice s.
Multim ediasystem:
4 © 5
Navigat ion
Dis pla Dis
playing t ying
the he
tr tr
a1 c a1
csitu ation wi t si
tu ation wi th Liv h
Live e
Tr Tr
a1c a1c
Inf Inf
or or
matio n matio
n #
Select Z. #
ActivateTraffic . #
Select Advanced. #
Select View. #
Select MapElemen ts. #
ActivateTraffic Incident s,Free Flowing Traffic
and Delay.
If tra1c informati onhas been receiv ed,then
tr a1c incidents suchas roadw orks ,ro ad
bloc ks,local area repor ts(e.g. fog) and warn-
ing messa gesar edispla yed.
The tra1c delayis displa yedfo rth ecur rent
ro ute. Tra1c delayslasting oneminut eor lon-
ge rar eta ke nint ocons ideration. Dis
pla Dis
playing hazar ying
hazar dw d
war ar
nings wit nings
withCar h
Car -t -t
o-X com mu- o-X
com mu-
nica tion nica
tion
If ha zar dwa rnings areav ailabl eth ese can be
sho wnassymbols onthemap. Thedispla y
depends onthese tting sfo rth eTraffic andTraf-
fic Incidents options. #
Setth eop tions.
If Traffic isswitc hedo.and Traffic Incidents
is switc hedon,thesymbols aresho wnonthe
pr ospectiv ero ute.
Displa Displa
yingw ying
weat eat
her inf her
infor or
mation andot mation
andother map her
map
cont cont
ents ent
s #
Select Z. #
Select Adva nced. #
Select View. #
Select MapEle ments. #
Scrollup and showtheONLINE MAPCON-
TENT categor y. #
Switchon ase rvice, e.g. Weather.
Cur rent we ather informatio nis displ ayedon
th ena vig ation map,e.g.temp eratur eor cloud
co ver. 246246
MBUX
multimedia system

PP
ar ar
king ser king
service vice
* NO NO
TE TE
Damag eto theve hicle duetonot
obs erving themaximum permitt edhead-
ro om clear ance If
th eve hicle heightisgre ater than themaxi-
mum permitt edheadr oomclearance, thero of
and other partsof theve hicle maybe dam-
ag ed. #
Obser vethesign post edheadr oomclear-
ance. #
Ifth eve hicle heightisgreat erthan the
per mitt edheadr oomclearance, donot
ent er. #
Obser vethech ang edvehicle heightwit h
add-o nro of equipment . *
N NO O
TE TE
Vehicle damag edue tofailur eto
obser velocal information andparking
conditions The
datais based ontheinf ormation prov ided
by there specti veser vice prov ider s. Mer
cedes-Benz doesnotguar anteetheaccu-
ra cy oftheinf ormation prov ided inrelation to
th ecar parkor par king area. #
Alwaysobser vethelocal information and
conditions. %
This service isno tav ailabl ein all coun tries. #
Select Z andactiv atePa rking . #
Tapon 005D inthemap. #
Select apar king option.
The map showsthepar king options inthe
vici nity .
The follo wing information isdispla yed(if avail-
able):
R Des tinatio naddr ess, distance from current
ve hicle positionand arriva ltime
R Information onthepar king garage /par king
lo t, forex am ple:
- Open ingtime s
- Parking charge s
- Current occ upa ncy
- Max imum parking time -
Max imum acces shei ght Max
imum acces shei ght
The maxim um acces shei ght show nby
th epar king service does notre place
th eneed forobser vation oftheactual
cir cumst ances.
R Availabl epa yment optio ns (Mer cedes pay,
coins, banknotes, car ds)
R Details on par king tari.s
R Numb erofavailabl epar king spaces
R Paymen tme thod (e.g. atthepar king
me ter)
R Services/f acilities atthepar king option
R Telephone number #
Calculat eth ero ute(/ page244). NNo o
t t
es on t es
on the dash cam he
dash cam *
N NO O
TE TE
Obser veleg alregula tions anddata
pr otection provisions Yo
uar eleg allyre sponsi bleforoper ation and
use ofthedashc amfunction s. MBUX
multimedia system
247 247

MerMer
cedesme app ced
esme app MerMer
cedesme calls ced
esme calls Mak
ingaca llvia t Mak
ingaca llvia the ov he
over er
head contr head
controlpanel ol
panel 1
mebutt onforser vice orinformation calls
2 SOS buttoncover
3 SOS button (eme rgency callsystem)
Making aMer Making
aMer cedes mecall cedes
mecall #
Press mebutt on1.
Making anemer g Making
anemer gency call ency
call #
Toopen theco verof SOS button2 ,pr ess it
br ie0y . #
Press and hold SOS button3 forat least one
second.
If aMer cedes mecall isactiv e,an emer gency call
ca nstill betrigg ered. This haspr ior ity ove rall
ot her activ ecalls.
Inf Inf
or or
matio nabout t matio
nabout the Mer he
Mer cedes mecall cedes
mecall
A call totheMer cedes-Benz customer centerhas
been initiatedvia theme butt onintheove rhead
contr olpanel orthemultimedia system
(/ page253).
Using thevo ice dialog system youacces sth e
desir edser vice:
R Acciden tand Breakdo wnManag ement
R Mer cedes-B enzcustomer centerforge ner al
inf orma tion abouttheve hicle
Yo ucan /ndinf ormation onthefo llo wing topics:
R Activation ofMer cede sme connec t R
Oper ating theve hicle
R Neares taut hor izedMer cedes- BenzCen ter
R Other products andservices from Mer cedes-
Ben z
Dat ais transf erreddur ing theconnection tothe
Mer cedes-Be nzcust ome rcent er(/ page255) .
Cal ling t Cal
ling the Mer he
Mer cedes-Be nzcust ced
es-Be nzcust ome rcent ome
rcent erusi ng er
usi ng
t t
he mul time diasyst he
mul time diasystem em
R R
eq eq
uir uir
eme nts: eme
nts:
R Access toamobil ephon ene tworkis availabl e.
R The cont ract par tner'smobile networkco ver-
ag eis availabl ein there spect ive re gion.
R The vehicle mustbe switc hedonsothat vehi-
cle datacan betransf erredaut omaticall y.
Multim ediasystem:
4 © 5
Phon e5
g #
CallMerc edes meconnect.
AT ercon /rma tion ,th emultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. MBUX
multimediasystem
253 253

Then,
youcan select aser vice andbeconnect ed
to aspecial istat theMer cedes-Benz customer
cent er.
Calling t Calling
the Mer he
Mer cedes-Benz cust cedes-Benz
customer cent omer
center er
aTer aTer
aut aut
omatic accident orbr omatic
accident orbreakdo eakdo
wndet wn
detection ection
R R
eq eq
uir uir
ements: ements:
R The vehicle hasdetected anacciden tor break -
do wn situat ion.
R The vehicle isstation ary.
R The hazar dwa rning lights areswitc hedon.
% This function isno tav ailabl ein all coun tries.
The vehicle candetect acciden tor breakdo wnsit-
uatio nsunde rcer tain cir cumst ances.
In theev ent anaccident orbreakdo wnisde tec-
te d, theemer gency guide show ssaf etyno tesin
th emultimedia system displa y.
ATe rqu itting theemer gency guide displa yon the
multimed iasystem, apr om ptappear sasking
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Be nzcust ome rcent er. #
Selec tCall .
R The vehicle datais sent automati cally
(/ page256) .
R The Mercedes- Benzcus tomer centertake s
yo ur call and orga nizes thebr eakdo wnand
accident assistance.
Yo uma ybe charge dfo rth ese services.
% Depending onthese verity of theaccident, an
aut omatic emergency callca nbe initia ted.
This hasprior ity ove rall other activ ecalls.
% Inaddit ion,if th eMer cedes meconnect
ser vice "Telediagnost ics"isactiv e,asimilar
pr om ptcan appear aTeradela yin theev ent
of abr eakdo wn.Ifyo uar ealr eady incont act
wit hth eMer cedes-Benz customer centeror
ha ve already receiv edsuppor t,this prom pt
can beignored ordeclin ed.
% Ifyo uansw erthepr om ptforsuppor tfr om the
Mer cedes-Be nzcust ome rcent erwit hLate r,
th emessag ewill behidden andappear again
lat er.
The prom pttrigg ered bytheMer cedes me
connect service "Telediagnost ics",caneither be
con/ rmed ordeclined. ATerbeing
declined, this will notbe sho wnagain.
Ar r Ar
ranging aser anging
aser vice appointment viaaMer vice
appointment viaaMer cedes cedes
me call me
call
If yo uha ve activ ated themaint enance manage-
ment service, releva nt vehicle datais transf erred
aut omati callyto theMer cedes-Benz customer
cent er.Yo uwill then receiv eindi vidu alrecommen -
dation sre ga rding themaint enance ofyour vehi-
cle.
Re gardless ofwhe ther youha ve consen tedto the
maint enance management service, themultime-
dia system reminds youaTer acer tain amount of
time that aser vice isdue. Apr om ptappear sask -
ing ifyo uwo uld liketo mak ean appointme nt. #
T T
o ar r o
ar rang ang
easer e
aser vice appointme nt vice
appointme nt: :
select Call.
ATer your agreement, theve hicle datais
tr ansf erredand theMer cedes-Benz customer
cent ertake syo ur prefer redappointment date.
The information isthen sent toyour desir ed
ser vice outle t.
This willcont actyouto con/r mtheappoint-
ment andifnecessar yconsult aboutthe
de tails. 254254
MBUX
multimedia system

%
Ifyo uselect LateraTertheser vice messag e
appear s,themessag eis hidden andreap-
pear sat alat er time .
T T
r r
ansf ansf
err er
red dat ed
dat adur a
dur ing aMer ing
aMer cedes mecall cedes
mecall
When youmak easer vice callviaMer cedes me,
dat ais transmitt ed.This enables targ eted advice
and asmoo thser vice .
The follo wing requ irements mustbeful/lled for
th etransf erofthedat a:
R The vehicle isswitc hedon.
R The requ ired data transf ertech nolo gyissup -
por tedby themobile phonenetworkpr ov ider .
R The qualit yof themobile connection issu1-
cient .
Multi-s tage transf erdepe ndsonthefo llo wing fac-
to rs:
R Reason forth einitiation ofthecall
R The availabl emobil ephon etransmi ssiontech -
nolo gy.
R The activated Mer cedesme conne ctser vice s.
R The service select edinthevo ice contr olsys-
te m. Dat Dat
atr a
transf ansf
erifMer er
ifMer cedes meconnect ser cedes
meconnect services vices
ar ar
eno e
no tactiv t
activ at at
ed ed
If no Mer cedes meconnect services areactiv a-
te d, thefo llo wing datais transf erred:
R Vehicle identi/cation number
R Time ofthecall
R Reason forth einitiation ofthecall
R Countr yindicat oroftheve hicle
R Setlang uagefo rth emultimedia system
R Telephone numberofthecommunication plat-
fo rm inst alled intheve hicle
If acall ismade fora ser vice appointment viathe
ser vice reminder ,th efo llo wing datais also trans-
mitt ed:
R Current mile ageand maintenanc edat a
If aca llis ma de aTer aut oma ticaccid ent orbreak -
do wn detection using themultimedia system, the
fo llo wing datais also transmitt ed:
R Current mile ageand maintenanc edat a
R Current vehicle location If
Ac ciden tand Breakdo wnManag ementis called
via thevo ice contr olsystem, thefo llo wing data
can also becalled upfrom theve hicle bythe
Mer cedes-Be nzcust ome rcent er:
R Current vehicle location
Dat Dat
atr a
transf ansf
erifMer er
ifMer cedes meconn ectser cedes
meconn ectservice s vice
s
ar ar
eactiv e
activ at at
ed ed
An ove rview of thedat atransmitt edcan befound
in there specti veterm sof use forMer cedes me
connect services. These canbeobt ained inthe
Mer cedesme portal:https://
me.secur e.mercedes-benz.com
Dat Dat
apr a
pr ocess ing ocess
ing
The datatransmitt edwithin thescope ofthecall
is dele tedfrom thepr ocessing system aTer the
call is/nished, inso faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vice s.
The incident-speci/c datais processed andstor ed
in theMer cedes-Benz customer centerand, if
re qu ired toprocess theincident, forw arded tothe
ser vice partner aut hor izedby theMer cedes-Benz
cust omer center.Please take note of thedat apr o-
te ction information ontheMer cedes meInterne t MBUX
multimedia system
255 255