2023 MERCEDES-BENZ GLC COUPE service

If
yo ubelie vethat your vehicle hasadef ect whic h
could cause acr ash orcould cause injuryor
deat h,youshould immediat elyinf orm Transpo rt
Canada inaddition tonotifyi ngMer cedes-Be nz
Cana daInc.
If Transpo rtCanada receiv edsimilar complain ts,it
ma yopen aninve sti gation, andifit /n ds that a
saf etydef ect exists inagr oup ofvehicles, itma y
or der are call and remedy campaign. Howev er,
Tr anspo rtCanada cannotbecome invo lved inindi-
vidual problems between you, your dealer or
Mer cedes-Benz CanadaInc.
To cont actTranspo rtCanada, youma ycall the
Def ect Inve sti gations andRecalls Division toll-fr ee
in Canada at1-800-333-0510 or819-994-3328in
th eGatineau-Ott awaarea orinternat ionally; you
ma yalso gotothefo llo wing websit esformor e
inf ormation:
R English: https://www .tc.gc.ca/recalls
R Frenc h:https://www .tc.gc.ca/rappels LimitLimit
edW ed
War r ar
ranty anty
* NO NO
TE TE
Damag eto theve hicle arisin gfrom
vio lati on ofthese oper ating instruction s. Damag
eto theve hicle canarise from violati on
of these oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Be nzimplie dwa rrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheinst ruction sin these oper at-
ing inst ruction son proper operation of
yo ur vehicle aswellas on possible vehi-
cle damag e. QR
code f QR
code for r or
rescue card escue
card
QR codes areatt ached inthefuel /ller 0apand on
th eopposit eside ontheB-pillar .In theev ent of
an accident, rescue service scan usetheQR code
to quickl y/n dth eappr opriatere scue cardfo r
yo ur vehicle. Thecurrent rescue cardcont ains the
most impor tant informa tion aboutyour vehicle
(e.g .th ero uting oftheelectr iclines) incom pact
fo rm . Fu
rther informatio ncan beobt aine dat http s://
www .mercedes- benz.de/ qr-code DatDat
ast a
stor or
ag e ag
e DatDat
apr a
pr ocessin gin t ocessin
gin the v he
vehicle ehicle
Elect
r Elect
roni ccont r oni
ccont rol uni ts ol
uni ts
Elect ronic cont rolunits areinst alled inyour vehi-
cle. Control uni tsprocess datawhic h,forex am-
ple, they receiv efrom vehicle senso rs,ge ner ate
th emsel vesor exch ang ebe tween themsel ves.
Som econt rolunits arere qu ired forth esaf eoper -
ation ofyour vehicle, some assistyo uwhen driv-
ing, suchas driver assist ancesystems, while oth-
er senab lecon venienc eor infotainm entfunct ions.
The follo wing prov ides youwit hge ner alinf orma -
tion rega rding datapr ocessing intheve hicle.
Ad ditional information rega rding exactl ywhic h
dat ain your vehicle arecolle cted, savedand
tr ansmitt edtothird par ties, andforwhat purpose,
can befound intheinf ormation directl yre lat ed to
th efunction alch aract eristics inqu estion intheir
re specti veoper ating instructions. Thisinformation
is also availabl eonl ine and, depen dingon the
ve hicle equipme nt,dig itall y. Gener
alno tes
29 29

PP
er er
sonal data sonal
data
Ev eryve hicle isidenti/ed byauni que vehicle
identi/cation number.Depen dingon thecountr y,
th is vehicle identi/cation numbercan beused by,
fo rex am ple, government alaut hor ities todeter-
mine theidentity oftheow ner .Ther ear eot her
possibi lities touse datacollect edfrom theve hicle
to identify theow ner ordriver ,suc has thelicense
plat enumber .
Ther efor e, dat age ner ated orproce ssed bycont rol
units maybe attr ibut able toaper son or,und er
cer tain conditions, becomeattribut able toaper -
son. Depe nding on whic hve hicle dataar eav aila-
ble, itma ybe possibl eto mak einf erences about,
fo rex am ple, your driving behavior,yo ur location,
yo ur routeor your use patterns.
Leg Leg
alr al
req eq
uir uir
ements r ements
reg eg
ar ar
ding t ding
the disclos ur he
disclos ureof e
of
dat a dat
a
If leg allyre qu ired todo so, manuf acturersar e, in
indivi dualcases, legallyoblig edtoprov ide govern-
ment alenti ties, upon requ est and totheex tent
re qu ired, datastor ed bythemanuf acturer.Fo r
ex am ple, this ma ybe thecase during theinve sti -
ga tion ofacr imina lo.e nse. Go
vernment alenti ties areth emsel ves, in ind ivid-
ual cases andwithin theapplicable legalframe-
wo rk,aut hor izedto read out datafrom theve hi-
cle. Inthecase ofan accident, information that
can help withan inve sti gation can, ther efor e, be
ta ke nfrom theair bag contr olunit, forex am ple.
Oper Oper
ationaldat atio
naldatain t a
in the v he
vehicle ehicle
This isdat are ga rding theoper ation oftheve hicle,
whic hha ve been processed bycont rolunits.
This includes thefo llo wing data,forex am ple:
R vehicle status informatio nsuc has thespeed,
longitudin alacceler ation,lateral acceler ation,
number ofwheel revo lutions orthefa stene d
se at belts di sp lay
R ambient cond itio ns ,su ch astemp eratur e,rain
sensor ordist ance sensor
Gener ally,theuse ofthese datais temp orary;
th ey will notbe stor ed beyond theper iod ofoper -
ation andwillonlybe processed within theve hicle
itse lf. Con trol uni tsoTen containdatamemor ies
fo rve hicle keys,fo rex am ple. Theiruse permits
th ete mp oraryor per manent document ationof
te ch nica linf orma tion abouttheve hicle' soper at- ing
stat e, com pone ntloads, maintenanc ere qu ire-
ments andtech nica leve nts orma lfunct ions.
Dep ending ontheve hicle equipmen t,thefo llo w-
ing dataar estor ed:
R oper ating status ofsystem com ponents, such
as /ll leve ls, tirepr essur eor batt eryst atus
R malfunctions orfaults inimpor tant system
com pone nts,suchas ligh tsor brak es
R system reactio nsinspecial drivi ng situ atio ns,
suc has air bag deployment ortheint erve ntion
of stabi lity cont rolsy stems
R information onevents leading tovehicle dam-
ag e
In cer tain cases ,it ma ybe requ ired tostor eda ta
th at wo uld have other wise been usedonlyte mp o-
ra rily .This maybe thecase ifth eve hicle has
de tected amalfu nction, forex am ple.
If yo uuse services, suchas repair services and
maint enance work,st or ed oper ation aldat aas
we llas theve hicle identi/cation numbercan be
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manu factur ersor third par ties, suchas break - 3030
Gener
alno tes

do
wn services. Thesame istrue inthecase of
wa rrant yclaims andqualit yassur ance measur es.
In gener al,there adout isper form ed via theleg ally
pr escr ibed portfo rth ediagnost icsconnection in
th eve hicle. Theoper ation aldat ath at arere ad out
docume nttech nica lst at es oftheve hicle orof
ind ividual compone ntsand assis tin thediagnosis
of malfunctions, compliance withwa rrant yobli ga-
tions andqualit yim prove ment. Tothat end ,th ese
dat a,in par ticular information aboutcomponent
loads, tech nica lev ents, malfunctions andother
fa ults maybe transmitt edalong withth eve hicle
identi/cation numbertothemanuf acturer.Fu r-
th er mor e,themanuf acturerissubject toproduct
liability .Fo rth is reason themanuf actureralso
uses operational datafrom theve hicle, forex am-
ple, forre calls. These datacan also beused to
ex amin eth ecust omer's warrant yand guar antee
claims.
Malf unct ionmemor iesintheve hicle canberese t
by aser vice outletor atyour requ est aspar tof
re pair ormaint enance work. Con
v Con
venience andinfot enience
andinfotainm entfunct ions ainm
entfunct ions
Yo ucan stor econ venienc ese ttings andindivi dual
se ttings intheve hicle andchang eor rese tth em
at anytime.
Depending ontheve hicle equipme nt,th is
includes thefo llo wing settings, forex am ple:
R seat andsteer ing wheel positions
R suspen sionandclimat econt rolse ttings
R individual settings, suchas interior lighting
Depending ontheselect edequipment, youcan
im por tdat aint ove hicle infotainm entfunct ions
yo urself.
Depending ontheve hicle equipme nt,th is
includes thefo llo wing data,forex ample:
R mult imedi adat a,suc has music, /lmsorpho-
to sfo rpla ybac kin an integratedmultimedia
sy stem
R addr essbook datafo ruse inconnection with
an integratedhands-fr eesystem oran integra-
te dna vig ation system
R entered navig ation destinations
R dataabout theuse ofInterne tser vices These
datafo rcon venienc eand infotainm ent
fu nct ionsma ybe savedlocall yin theve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
conn ectedtotheve hicle, suchas asmar tphon e,
USB 0ash drive or MP 3pla yer.Ifyo uha ve ent ered
th ese datayo urself, youcan deletethem atany
time.
This datais transmitt edfrom theve hicle tothird
par ties onlyat your requ est. This applies, inpar -
ticular ,when youuse online services inaccor d-
ance withth ese tting sth at youha ve select ed.
Smar Smar
tphon eint tphon
eint egr eg
ration (e.g.An dr ation
(e.g.An droid A oid
Aut ut
oor o
or
Appl eCarP lay Appl
eCarP lay® ®
) )
If yo ur vehicle isaccor dinglyeq uipp ed,youcan
connect your smar tphone orano ther mobile end
de vice totheve hicle. Youcan then contr olthem
by means ofthecontr olelements integratedin
th eve hicle. Imagesand audio from thesmar t-
phone canbeoutput viathemultimedia system.
Cer tain inf ormation issimult aneousl ytransf erred
to your smar tphone. Depending onthetype and
int egration, this includes positiondata,day/night
mode andother gener alvehicle statuse s.Fo r
mor einf ormation pleaseconsult theOper ator's
Manual oftheve hicle/ infotainm entsystem. Gene
ralno tes
31 31

This
integration allowstheuse ofselect edsmar t-
phone apps,suchas navig ation ormusic player
apps. Thereis no further interactio nbe tween the
smar tphon eand theve hicle; inpar ticu lar,ve hicle
dat ais no tdir ectl yaccessibl e.The type ofaddi-
tion aldat apr ocessin gis de term ined bythepro-
vider oftheapp being used.Whichse tting syo u
can make,ifan y,depends onthespeci/c appand
th eoper ating system ofyour smar tphone. Online
ser Online
services vices
WW
ir ir
eless ne eless
netw tw
or or
kconnection k
connection
If yo ur vehicle hasawir eless networkconn ection,
it enab lesdatato be exch ang edbetween your
ve hicle andaddit ionalsystems. Thewireless net-
wo rkconn ectionis made possible bytheve hicle' s
ow ntrans mitt erand receiv eror by amobil eend
de vice that youha ve brought intoth eve hicle, for
ex am ple, asmar tphon e.Onl ine funct ionscan be
used viathewir eless networkconnection. This
includes onlineservices and<004200510051004D004A004400420055004A0050004F00540010004200510051
0054>
pr ov ided toyouby themanuf actureror by other
pr ov ider s. Manuf Manuf
actur actur
er'sser er's
services vices
Re garding themanuf acturer'sonline services, the
individual functionsaredescr ibedbythemanu-
fa ctur erinasuit able place, forex am ple, inthe
Oper ator's Manual oron themanuf acturer'sweb-
sit e, wher eth ere leva nt dat apr otection informa-
tion isalso given. Personal datama ybe used for
th epr ov ision ofonline services. Datais
ex ch ang edvia asecur econn ection, suchas the
manuf acturer'sdesign ated ITsystems. Anyper -
sonal datawhic his collect ed,processed and
used, other than forth epr ov ision ofser vices, is
done soexclusiv elyon thebasis ofleg alper mis-
sion. Thisisthecase, forex am ple, fora leg ally
pr escr ibed emer gency callsy stem, acont ractual
ag reement orwhen consent hasbeen given.
Yo ucan have ser vice sand funct ions,some of
whic har esubj ecttoafe e, activ ated ordeactiv a-
te d. This excludes legallypr escr ibed function sand
ser vices, suchas an emer gency callsy stem.
Thir Thir
d-pa r d-pa
rty ser ty
ser vice s vice
s
If yo uuse online services from other prov ider s
(t hir dpar ties), these services areth ere sponsi bil-
ity ofthepr ov ider inqu estion andsubject tothat
pr ov ider's datapr otection conditions andterm sof use.
Asage ner alrule, themanuf acturerhas no
in0 uence onthecont entexch ang ed.
Fo rth is reason, whenservice sar epr ov ided by
th ird par ties, please asktheser vice prov ider in
qu estion forinf ormation aboutthetype, extent
and purpos eof thecollection anduseofper sonal
dat a. DatDat
apr ot a
pr otection r ection
rights ights
Depending
onyour countr yor theeq uipment and
ra ng eof functi onsofyour vehicle aswellas the
ser vice syo uuse and theser vices ono.er ,yo u
ar eent itled todi.er entdatapr otection rights .
Fu rther informatio non dat apr otection andyour
dat apr otection rights caneit her befound onthe
manuf acturer'swebsit eor youwill receiv eth is
inf ormation aspar tof theva rious services and
ser vice o.er s.Ther eyo uwill also /ndth econt act
inf ormation forth emanuf acturerand itsdat apr o-
te ction o1cer s.
At awo rkshop, forex am ple, withth esuppor tof a
specialist andpossibl yfo ra fe e, youcan have
dat are ad out whic his stor ed onlylocall yin the
ve hicle. 3232
Gene
ralno tes

SS
t t
ar ar
tin gt tin
gthe v he
vehicle wit ehicle
witht h
the ke he
keyin t y
in the stow he
stow age ag
e
com com
par par
tmen t(emer g tmen
t(emer gency oper ency
operation mode) ation
mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator's Manual
messag eappear sin theinst rument displa y,yo u
can star tth eve hicle inemer gency operation
mode . #
Mak esur eth at mar kedspace 2isem pty. #
Remo vekey1 from theke yring. #
Plac eke y1 inmar kedspace 2onsymbol
3.
The vehicle willstar taTer ashor ttime .
If yo ure mo vekey1 from mar kedspace 2,
th eve hicle canstill be driven. Forfur ther
engine star ts howev er,ke y1 mus tbe loca-
te din mar kedspace 2onsymbol 3during
th eentir ejour ney. #
Have key1 checkedat aqu ali/ed special ist
wo rkshop.
If t If
the v he
vehicle doesno ehicle
doesnotst t
st ar t: ar
t: #
Place key1 inmar kedspace 2and leaveit
th er e. #
Depr essthebr ak epedal andstar tth eve hicle
usin gth estar t/s topbutt on.
% Youcan switc hon thepo we rsuppl yor the
ve hicle withth estar t/s topbutt on.
Obser veanyinf ormatio nre ga rding displa ymes-
sag esthat can bedispl ayedon theinst rument
displa y. SS
t t
ar ar
tin gt tin
gthe v he
vehicle viaR ehicle
viaRemo t emo
te Onl ine Ser e
Onl ine Service s vice
s Cool
ingorheati ngt Cool
ingorheati ngthe v he
vehicle int ehicle
inter er
ior bef ior
before or
e
st st
ar ar
tin gt tin
gthe jou r he
jou rne y ne
y
Ensu rethefo llo wing beforestar ting theengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin estar ting via
smar tphone.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu1 ciently full .
R The star terbatt eryis su1cien tly ch arge d.
Char Char
ging t ging
the st he
star t ar
ter batt er
batt er er
ybef y
bef or or
est e
star ar
ting t ting
the he
jour jour
ney ne
y
Yo ucan receiv eamessag eon your smar tphone
when thestat eof charge ofthestar terbatt eryis
lo w. Youcan then star tth eve hicle withth esmar t-
phone tocharge thebatt ery. The vehicle isaut o-
matic allyswitc hedo.aTer tenminut es.
Ens ureth efo llo wing beforestar ting theengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin estar ting via
smar tphone. Dr
iving andparking
137 137

R
Itis saf eto star tan dru nth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu1 ciently full .
S S
t t
ar ar
ting t ting
the v he
veh icle (R eh
icle (Rem ot emo
te Online) e
Online) &
W W
ARNING ARNING
Riskofcrushing orentr apment
due tounint entional star ting oftheengine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint ention allydur ing service
or maint enance work. #
Alwayssecur eth eengine against unin-
te ntiona lst ar ting beforeca rryin gout
main tenanc eor repair work. RR
eq eq
uir uir
ements ements
R Park position 005Disselect ed.
R The anti-theT alarmsystem isno tpr imed.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
o..
R The hood isclosed.
R The door sar eclosed andlocked. R
The windo wsand slidingsunr oofareclosed . #
Startth eve hicle usingth esmar tphone.
ATer everyengine star t,theengine runs for
te nminut es.
Yo ucan carryout amaximum oftwoconsecutiv e
st ar ting attem pts. Youmust star tth eengine with
th eke ybef oretryin gto star tth eve hicle again
wit hth esmar tphone.
Yo ucan switc ho. theve hicle atanytime asfol-
lo ws :
R Viath eSmar tphone App
R Bypressing theÜ orß buttononthe
ke y
% Further informatio ncan befound inthe
smar tphon eapp.
Se cur Se
cur ing t ing
the v he
vehicle ag ehicle
agains ains
tst t
st ar ar
tin gbef tin
gbef or or
ecar ry- e
car ry-
ing out maint ing
out maint enance orr enance
orrepair w epair
wor or
k: k:
#
Switc hon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. BrBr
eaking-in not eaking-in
notes es
To
preser vetheengine during the/r st
1,000 miles(1,500 km):
R Drive at varying road speeds andengine
speeds .
R Donotdr ive at speeds great erthan 85 mph
(140 km/h ).
R Drive th eve hicle indrive pr og ram A
or ;.
R ShiT tothene xt highest gear no later than
when theneedle reac hes thelast third bef ore
th ere dar ea intheta ch ome ter.
R DonotshiT down manuall yto brak e.
R Avoid overstr aining theve hicle, e.g.dr ivi ng at
fu llth ro ttle.
R Donotdepr esstheacceler ator pedal pastthe
point ofresis tance (kickdo wn).
R Increase theengine speedonlygr aduall yand
acceler ateth eve hicle tofull speed aTer
1, 000 miles (1,500 km). 138138
Dr
iving and parking

R
Ifth er eis dir ton thewindshield inthevicinity
of themultifun ctioncamer aor ifth ecamer ais
fo gg ed up, dam aged orobs cured.
R Ifth etra1c signs arehar dto detect, e.g. due
to dir t,sno wor insu1cien tlightin g,or
because they areco vered.
R Ifth einf ormation inthena vig ation system's
digit almap isincor rect or out ofdat e.
R Ifsign sar eambigu ous,e.g. road sign sin road-
wo rksor inadjace ntlane s.
R Ifyo utur nshar plywhen passingtra1c signs
outside thecamer a's/eld ofvision.
Se Se
tting tting
Tr Tr
a1c a1c
Sign Assis t Si
gn Assis t
R R
eq eq
uir uir
emen ts: emen
ts:
R Onl Onl
yv y
vehicle swit ehicle
swit hDr h
Dr iving Assis t ivi
ng Assis tance P ance
Pac k ac
kag ag
e: e:
Ac tiveDist ance AssistDIS TRONI Cand ECO
Assi stmust beacti vatedfo rth eaut omatic
adop tionofspeed limits. Multimedia
system:
4 © 5
Settings 5
Assistance
5 Traffic SignAssist
A A
ctiv ctiv
ating ordeactiv ating
ordeactiv atingaut ating
automatic adop omatic
adoptionof tion
of
speed limits(onl speed
limits(onlyv y
vehicles wit ehicles
withDr h
Dr iving Assist iving
Assist ance ance
P P
ac k ac
kag ag
e) e)
#
Select LimitAdoption. #
Switc hth efunction onoro..
The speed limitsdetected byTra1c Sign
Assis tar eaut omati callyadop tedby Active
Dist ance AssistDIS TRONI C.
% Ifone ofthefo llo wing systems isactiv ated,
th ede tected speed canbemanuall yadop ted
as thespeed limit:
R ActiveDist ance AssistDIS TRONI C
R Cruise control
R Variable limiter
Fu rther informatio nabout ActiveDist ance
Assi stDIS TRONI C:(/ page175) . Disp
la Disp
laying det ying
detect ect
ed ed
tr tr
a1c a1c
signs int signs
inthe medi adis- he
medi adis-
pla y pla
y #
Select Display inCentr alDisplay . #
Switc hth efunction onoro..
Se Se
tting t tting
the type ofw he
type ofwar ar
ning ning
#
Select Visual& Audibl e, Visua lor Off.
Se Se
tting t tting
the w he
war ar
ning t ning
thr hr
eshold eshold
This value determ ines thespeed atwhic hawa rn-
ing isissued whenexceeded. #
Select Warning Threshold. #
Setth edesir edspeed. TT
r r
a1c a1c
Light Inf Light
Infor or
mation ser mation
service vice
&
W W
ARNIN G ARNIN
GRisk ofan accident orinjur y
due todist raction ,incor rect or missin g
dat a
The tra1c lightinformation displayis an aid
and canno tre place theobser vation ofthe
actual drivi ng situ atio n. Dr
iving and parking
189 189

#
Keep theactual tra1c situation con-
st antl yin vie wwhen approaching atraf-
fi c light andwhen chang inglane s. #
Avoid looking attheInstr ument Display
and Head-up Displayfo ra long time. The
Instr ument Displayand Head-up Display(if
av ailabl e)sho wthetra1c lighticonandremainin g
time untilth ene xt green phase asacountdo wn. Ex
am ple repr esent ation intheInstr ument Display
1 Tra1c light icon andcoun tdown ofremainin g
time untilth ene xt green phase time The
displa yis hidden about/veseconds before
th etra1c lights chang eto green.
% The displa yalso goes outinthefo llo wing
cases :
R When turning o.beforeth eint ersection
int oacr oss orside street
R When turning beforeth eint ersection
% The direction arro ws aredispl ayeddepending
on thefo llo wing functions:
R Atur nsignal isse t
R Alane isrecommen dedduring activ e
rou teguida nce
If neit her functio nis ac tive, there mainin g
time untilth ene xt green phase forth elane
str aight ahead isdispla yed.
% Use ofthetra1c lightinformation service
re qu ires there gula rtr ans missionof vehicle
posit ionsand drivi ng directi ons toMer cedes-
Benz. Thedatais imm ediately anon ymizedby
Mer cedes-Be nzand forw arded tothepr ov ider
of thetra1c lightinformation service. The
ve hicle positionsand drivi ng directi ons are dele
tedaTer ave ry shor ttime (afew sec-
onds) andareno tper manen tly sa ved.
If yo udo notwa nttotransm itth eve hicle
posit ionsand drivi ng directi ons, youha ve the
fo llo wing options:
R Youdeactiv ateth eser vice inthe
Mer cedesme portal.
R Youha ve theser vice deactiv ated atan
aut hor ized Mercedes-Benz Center.
R Youdeactiv ateth eser vice intheAssis-
tance menuinthemultimedia system
(/ page191).
% This tra1c lightinformation service isonl y
av ailabl ein cer tain cities andregions .
The functio nis sup portedunder thefo llo wing con-
ditions:
R The vehicle iseq uipp edwithamult imedi asy s-
te m featur ingnavig atio nand acommun ication
modul ewit han activ ated, integratedSIM card.
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iving andparking