2023 MERCEDES-BENZ EQB service

DigitDigit
al–in t al
–in the v he
vehicle V ehicle
Vehicle document w ehicle
document walle t alle
t
Fa miliar izeyourself withth econ-
te nts oftheOper ator's Manual
dir ectl yvia theve hicle' smult ime-
dia system (menu item "Vehicle
inf ormatio n").Startwit hth equ ick
guide orbroaden your kno wledg e
wit hpr actical tips. Her
eyo ucan /ndcom prehensiv e
inf ormation aboutoperating your
ve hicle andabout service sand
guar antees inprint ed form . É2435848702vËÍ
24358 48702
Or der no.P243 0189 13Partno. 243 5848702
Edi tion B2022 EQB
Ope
rator's Manual
Merc edes-BenzMercedes-Benz EQB

Int
erior lightin g.... .............................. .......... 128
Wi ndsh ieldwiperand wind shield washer
sy stem ................................................ ........ 130
Mir rors <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F> 134Clima
t Clima
te contr e
control ol
<000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F> 137 137
Ov ervie wof clim atecontrol systems ............ 137
Oper ating theclimat econtr olsystem .......... 137 DrDr
iving andpar iving
andparking king
..................................... 143 143
Dr iving ........................................................1 43
DY NAMI CSEL ECTsw itch... .........................1 53
Tr ansmi ssion............................................... 156
Fu nctio nof the4MA TIC...............................1 58
Char ging thehigh-v oltagebatt ery..... ..... ......1 58
Pa rking ...... .................................................1 74
Dr iving anddriving safetysy stem s... ... ......... 180
Ve hicle towing instructi ons .......................... 228 InsIns
tr tr
umen tdispla umen
tdispla yand on-boar y
and on-boar dcom- d
com-
put put
er er
......... .................................................. 230 230
No teson theinst rument displa yand on-
boar dcom puter.......................................... 230 Ov
ervie wof ins trument display... ................. 231
Ov ervie wof butt ons onthesteer ing wheel ...232
Oper ating theon-boar dcom puter..... ...........2 32
Ov ervie wof displa yson theinst rument
displa y... ............... ...................................... 233
Head-u pDispla y... ....................................... 234 MBUX
multimed iasyst MBUX
multimed iasystem em
............................2 36 236
Ov ervie wand oper ation ...............................236
Sy stem settings .......................................... 245
Dr ive sy stem settings .................................. 249
Na vigatio n.......... .........................................250
Te lephone ............ ....................................... 258
Mer cedes meapp ....................................... 263
Mer cedes-Benz emergency callsy stem ....... 270
Ra dio &media ........ .....................................2 73
Sound settings ............................................280 MaintMaint
enance andcar enance
andcare e
....... ..................... ..... 281 281
ASS YSTPL US service interva ldispla y...... .... 281
Engine compartment ................................... 282
Chec kingthebr ak epad thickness ................ 285
Cleaning andcare...... ................................. 285 BrBr
eakdo eakdo
wnassist wn
assist ance ance
.................................293 293
Emer gency .......... .......... .............................. 293
Fla ttir e.......... .............................................295
Batt ery(v ehi cle).......... ................................301
To w star tin gor towing away <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F> 305
Elec trica lfuses <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F> 310 Whee
lsand tir Whee
lsand tires es
<000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F> 314 314
No teson noiseorunu sual handl ingchar-
act eristics ................................................... 314
No teson regula rly in spect ing wheel sand
tir es ............................................................ 314
No teson sno wch ains ................................. 315
Ti re pressur e.... .... ....................................... 315
Loading theve hicle .....................................3 21
Ti re labeling ............ .................................... 325
De/n itionofterm sfo rtir es and loading .......330
Changing awheel ........................................ 332
Emer gency sparewheel ...............................3 41 TT
ec ec
hnical dat hnical
data a
....... ......................................343 343
No teson tech nica ldat a.......... .................... 343
Ve hicle electronics .......... ............................ 343
Re gula tory radio identi/ cation andnotes... .. 345 Con
tents
3 3

Sho
uldyouha ve anyqu estion sconcer ningequip-
ment andoper ation, please consult anaut hor ized
Mer cedes-Benz Center.
The Oper ator's Manual, Supplement, further sup-
plement arydocuments andMaint enance Booklet
ar eim por tant doc ume ntsand should bekept in
th eve hicle. MerMer
cedes meapp cedes
meapp NNo o
t t
es about t es
about the on- deman df he
on- deman dfeatu re eatur
e Yo
ucan also activ ateva rious functions (on-
demand featur e)subsequentl yvia Mer cedes me
aTer purchasing your vehicle.
Inf ormatio nis availabl eat anyaut hor ized
Mer cedes- BenzCen ter. AA
ctiv ctiv
atin gon- demand f atin
gon- demand featur eatur
eusing Mer e
using Mercedes me cedes
me RR
eq eq
uir uir
emen ts: emen
ts:
R The vehicle hasGPS recep tion .
R The vehicle islin kedto theMer cedes meuser
account. Or Or
der der
ing and activ ing
and activ ating on-demand f ating
on-demand featur e eatur
e #
Addth edesir edon-demand featur efo rth e
ve hicle totheshopping basketinthe
Mer cedesme Store. #
Com pletetheor der .
The on-demand featur eis activ ated when
oper atingth eve hicle.
Spe edin gup activ Spe
edin gup activ ation ation
#
Switchth eve hicle o.and lockit. #
ATer about 2min utes, unlockth eve hicle and
switc hon theve hicle.
The on-deman dfeatur ehas been activated.
Fo rsome featur es,ano ti/cation alsoappear s
in theve hicle' smult imedi asy stem.
If th eactiv ation wasno tsuccessf ul,repeat the
pr ocess. SerSer
vice andv vice
andvehicle oper ehicle
operation ation
VV
ehicle oper ehicle
operation outside t ation
outside the US he
USAor Canada A
or Canada When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R Service points orreplacement partsma yno t
be availabl eimmed iately.
Som eMerced es-Ben zmo delsare availabl ein
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anaut hor -
ized Mercedes-Benz Center,or write to one ofthe
fo llo wing addresses:
In t In
the US he
USA: A:
Mer cedes-Benz USA,LLC
Eur opean DeliveryDepar tment
One Mercedes -Benz Drive
Sandy Springs, GA30328
In Canada: In
Canada:
Mer cedes-Benz Canada,Inc.
Eur opean DeliveryDepar tment
98 Vander hoofAv enue
To ronto, Ont ario M4G 4C9 Gene
ralno tes
25 25

MaintMaint
enanc e enanc
e Yo
ur cust omer advisor con/rms theser vice inthe
ser vice repor t. RR
oadside Assist oadside
Assistance ance
The
Mercedes-Benz Roadside Assistance Prog ram
o.er ste ch nica lhel pin thecase ofabr eakdo wn.
Yo ur calls totheto ll-fr eeRoadside Assistance
Ho tline areans weredby our agents 24hour sa
da y,365 days aye ar.
1-8 00-FOR-MER Cede s(1- 800-3 67-6372)(USA )
1-800-387-0100 (Canada)
Yo ucan /ndfur ther information intheMer cedes-
Benz Roadside Assistance Prog ram broc hur e
(US A)orthe"R oadside Assistance" section inthe
Ser viceand Warrant ybookle t(Canad a).Youwill
/n dbo th intheve hicle docume ntwa llet. ChangChang
eof addr e
of addr essorc ess
orchang hang
eof o e
of owner wner
ship ship
In
theev ent ofach ang eof addr ess, please send
us the"No ti/cat ion ofaddr esschang e"inthe
Ser viceand Guarant eebookletor simpl yca llth e Mer
cedes-Be nzCust omerAss istanc eCent er
(U SA )on theho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) on1-800 -387-0100. We
can then reac hyo uin atimel yfa shion ,if nece s-
sar y.
If yo usell your Mer cedes, pleaseleaveall liter a-
tur ein theve hicle sothat itis availabl eto thene xt
ow ner .If yo uha ve pur chased aused vehicle,
please sendusthe"No tice ofPur chase ofUsed
Car" intheSer vice andGuar anteebookle tor sim-
pl ycall theMer cedes-Benz Customer Assist ance
Cent er(US A)attheho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) at1-800 -387-0100. PP
ossible dang ossible
dangerdue t er
due to subst o
subst ances hazar ances
hazardous to dous
to
healt h healt
h In
com plian cewithPr oposit ion65("Pr op65 "),the
fo llo wing detach able label hasbeen added to
eac hve hicle soldinCalif ornia: OperOper
atingsaf e atin
gsaf ety ty
&
W W
AR NIN G AR
NIN GRisk ofacciden tdue tomal-
fun ctions orsystem failur es
To avo idmalfunctions orsystem failur es: #
Alwaysha ve thepr escr ibed service and
maint enance workas wellan yre qu ired
re pair scar ried out ataqu ali/ed special -
is two rkshop. 2626
Gene
ralno tes

Connecting
andusing another device withth e
diagnos ticsconnection canhave thefo llo wing
e.ect s:
R Malfunctions intheve hicle system
R Perm anen tdamag eto vehicle compone nts
Ple ase referto thewa rrant yte rm sand cond itions
fo rth is matt er. Quali/edQuali/ed
specialis specia
listw t
w or k or
kshop shop
An author ized Mercedes-Benz Centerisaqu ali-
/ed special istwo rkshop. Ithas thenecessar y
special skills,tools and quali/cations tocor rectl y
car ryout thewo rkrequ ired on your vehicle. This
par ticu larlyappli estosaf ety-re leva nt wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes-Benz Center:
R Safety-re leva nt wo rks
R Serviceand maintena nce work
R Repair work
R Mod i/catio nsaswellas inst allations andcon-
ve rsions
R Workon electr oniccomponent s
Mer cedes‑Ben zre commen dsaMer cedes‑B enz
ser vice center. Cor
r Cor
rect use oft ect
use ofthe v he
vehicle ehicle
If yo ure mo veanywa rning stickers,yo uor other s
could failto recogn izecertain dang ers. Lea ve
wa rning stickers inposition. Obser
vethefo llo wing information inpar ticular
when driving your vehicle:
R The safetyno tesin this Oper ator's Manual,
ve hicle-spe ci/csuppl emen tsand further sup-
pleme ntar ydocume nts
R Tech nica ldat afo rth eve hicle
R Tra1c rules and regula tions
R Laws and safetyst an da rdsper taining tomo tor
ve hicles Spo
r Spo
rt Util ityV t
Util ityVehicle ehicle
&
W W
AR NIN G AR
NIN GRisk ofacciden twhen thecen-
te rof grav ity istoohigh
The vehicle mayst ar tto skid androllo verin
th eev ent ofsudden steer ing maneuv ers
and/or whentheve hicle' sspeed isno tadap-
te dto thero ad cond itions. #
Alwaysadap tyo ur speed anddriving
sty leto theve hicle' sdr ivi ng charact eris-
tics and tothepr ev ailin gro ad and
we ather cond itions. 3030
Gene
ralno tes

This
damageis no tco veredeit her bythe
Mer cedes-Be nzimplie dwa rrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheinst ruction sin these oper at-
ing inst ruction son proper operation of
yo ur vehicle aswellas on possible vehi-
cle damag e. QR
code f QR
code for r or
rescue card escue
card
QR codes areatt ached inthesoc ket0a pand on
th eopposit eside ontheB-pillar .In theev ent of
an accident, rescue service scan usetheQR code
to quickl y/n dth eappr opriatere scue cardfo r
yo ur vehicle. Thecurrent rescue cardcont ains the
most impor tant informa tion aboutyour vehicle in
a com pact form ,e.g .th ero uting oftheelectr ic
lines.
Fu rther informatio ncan beobt aine dat http s://
www .mercedes- benz.de/ qr-code DatDat
ast a
stor or
ag e ag
e DatDat
apr a
pr ocessin gin t ocessin
gin the v he
vehicle ehicle
Elect
r Elect
roni ccont r oni
ccont rol uni ts ol
uni ts
Elect ronic cont rolunits areinst alled inyour vehi-
cle. Control uni tsprocess datawhic h,forex am-
ple, they receiv efrom vehicle senso rs,ge ner ate
th emsel vesor exch ang ebe tween themsel ves.
Som econt rolunits arere qu ired forth esaf eoper -
ation ofyour vehicle, some assistyo uwhen driv-
ing, suchas driver assist ancesystems, while oth-
er senab lecon venienc eor infotainm entfunct ions.
The follo wing prov ides youwit hge ner alinf orma -
tion rega rding datapr ocess ingintheve hicle.
Ad ditional information rega rding exactl ywhic h
dat ain your vehicle arecolle cted, savedand
tr ansmitt edtothird par ties, andforwhat purpose,
can befound intheinf ormation directl yre lat ed to
th efunction alch aract eristics inqu estion intheir
re specti veOper ator's Manual. Thisinformation is
also availabl eonl ine and, depen dingon theve hi-
cle equipme nt,dig itall y. P P
er er
sonal data sonal
data
Ev eryve hicle isidenti/ed byauni queve hicle
identi/cation number.Depen dingon thecountr y,
th is vehicle identi/cation numbercan beused by,
fo rex am ple, government alaut hor ities todeter-
mine theidentity oftheow ner .Ther ear eot her
possibi lities touse datacollect edfrom theve hicle
to identify theow ner ordriver ,suc has thelicense
plat enumber .
Ther efor e, dat age ner ated orproce ssed bycont rol
units maybe attr ibut able toaper son or,und er
cer tain conditions, becomeattribut able toaper -
son. Depe nding on whic hve hicle dataar eav aila-
ble, itma ybe possibl eto mak einf erences about,
fo rex am ple, your driving behavior,yo ur location,
yo ur routeor your use patterns.
Leg Leg
alr al
req eq
uir uir
ements r ements
reg eg
ar ar
ding t ding
the disclos ur he
disclos ureof e
of
dat a dat
a
If leg allyre qu ired todo so, manuf acturersar e, in
indivi dualcases, legallyoblig edtoprov ide govern-
ment alenti ties, upon requ est and totheex tent
re qu ired, datastor ed bythemanuf acturer.Fo r
ex am ple, this ma ybe thecase during theinve sti -
ga tion ofacr imina lo.e nse. Gener
alno tes
33 33

Go
vernment alenti ties areth emsel ves, in ind ivid-
ual cases andwithin theapplicable legalframe-
wo rk,aut hor izedto read out datafrom theve hi-
cle. Inthecase ofan accident, information that
can help withan inve sti gation can, ther efor e, be
ta ke nfrom theairbag controlunit, forex am ple.
Oper Oper
ationaldat atio
naldatain t a
in the v he
vehicle ehicle
This isdat are ga rding theoper ation oftheve hicle,
whic hha ve been processed bycont rolunits.
This includes thefo llo wing data,forex am ple:
R Vehicle status informatio nsuc has thespeed,
longitudin alacceler ation,lateral acceler ation,
number ofwheel revo lutions orthefa stene d
se at belts di sp lay
R Ambient cond itio ns ,su ch astemp eratur e,rain
sensor ordist ance sensor
Gener ally,theuse ofthese datais temp orary;
th ey will notbe stor ed beyond theper iod ofoper -
ation andwillonlybe processed within theve hicle
itse lf. Con trol uni tsoTen containdatamemor ies
fo rve hicle keys,fo rex am ple. Theiruse permits
th ete mp oraryor per manent document ationof
te ch nica linf orma tion abouttheve hicle' soper at- ing
stat e, com pone ntloads, maintenanc ere qu ire-
ments andtech nica leve nts orma lfunct ions.
Dep ending ontheve hicle equipmen t,thefo llo w-
ing dataar estor ed:
R Oper ating status ofsystem com ponents, such
as /ll leve ls, tirepr essur eor batt eryst atus
R Malfunctions orfaults inimpor tant system
com pone nts,suchas ligh tsor brak es
R System reactio nsinspecial drivi ng situ atio ns,
suc has airbag deployment ortheint erve ntion
of stabi lity cont rolsy stems
R Information onevents leading tovehicle dam-
ag e
R Con dition ofcharge ofthehigh-v oltagebat-
te ry,es timat edrang e
In cer tain cases ,it ma ybe requ ired tostor eda ta
th at wo uld have other wise been usedonlyte mp o-
ra rily .This maybe thecase ifth eve hicle has
de tected amalfu nction, forex am ple.
If yo uuse services, suchas repair services and
maint enance work,st or ed oper ation aldat aas
we llas theve hicle identi/cation numbercan be
re ad out and used. Theycan beread out by ser
vice networkem ployees, suchas workshops
and manu factur ersor third par ties, suchas break -
do wn services. Thesame istrue inthecase of
wa rrant yclaims andqualit yassur ance measur es.
In gener al,there adout isper form ed via theleg ally
pr escr ibed portfo rth ediagnost icsconnection in
th eve hicle. Theoper ation aldat ath at arere ad out
docume nttech nica lst at es oftheve hicle orof
ind ividual compone ntsand assis tin thediagnosis
of malfunctions, compliance withwa rrant yobli ga-
tions andqualit yim prove ment. Tothat end ,th ese
dat a,in par ticular information aboutcomponent
loads, tech nica lev ents, malfunctions andother
fa ults maybe transmitt edalong withth eve hicle
identi/cation numbertothemanuf acturer.Fu r-
th er mor e,themanuf acturerissubject toprodu ct
liability .Fo rth is reason themanuf actureralso
uses operational datafrom theve hicle, forex am-
ple, forre calls. These datacan also beused to
ex amin eth ecust omer's warrant yand guar antee
claims.
Fa ult memor iesintheve hicle canberese tby a
ser vice outletor atyour requ estas par tof repair
or maint enance work. 3434
Gener
alno tes

Con
v Con
venience andinfot enience
andinfotainm entfunct ions ainm
entfunct ions
Yo ucan stor econ venienc ese ttings andindivi dual
se ttings intheve hicle andchang eor rese tth em
at anytime.
Depending ontheve hicle equipme nt,th is
includes thefo llo wing settings, forex am ple:
R Seatand steer ing wheel positions
R Suspen sionandclimat econt rolsetting s
R Indi vidual setting s,suc has interior lightin g
Depen dingon theselect edequipment, youcan
im por tdat aint ove hicle infotainm entfunct ions
yo urself.
Depending ontheve hicle equipme nt,th is
includes thefo llo wing data,forex am ple:
R Mul time diadata,suc has music, /lmsorpho-
to sfo rpla ybac kin an integratedmultimedia
sy stem
R Address book datafo ruse inconnection with
an integratedhands-fr eesystem oran integra-
te dna vig ation system
R Entered navig ation destinations
R Dataabout theuse ofInterne tser vices These
datafo rcon venienc eand infotainm ent
fu nct ionsma ybe savedlocall yin theve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
conn ectedtotheve hicle, suchas asmar tphon e,
USB 0ash drive or MP 3pla yer.Ifyo uha ve ent ered
th ese datayo urself, youcan deletethem atany
time.
This datais transmitt edfrom theve hicle tothird
par ties onlyat your requ est. This applies, inpar -
ticular ,when youuse online services inaccor d-
ance withth ese tting sth at youha ve select ed.
Smar Smar
tphon eint tphon
eint egr eg
ration (e.g.An dr ation
(e.g.An droid A oid
Aut ut
oor o
or
Appl eCarP lay Appl
eCarP lay® ®
) )
If yo ur vehicle isaccor dinglyeq uipp ed,youcan
connect your smar tphone orano ther mobile end
de vice totheve hicle. Youcan then contr olthem
by means ofthecontr olelements integratedin
th eve hicle. Imagesand audio from thesmar t-
phone canbeoutput viathemultimedia system.
Cer tain inf ormation issimult aneousl ytransf erred
to your smar tphone. Depending onthetype and
int egration, this includes positiondata,day/night
mode andother gener alvehicle statuse s.Fo r
mor einf ormation pleaseconsult theOper ator's
Manual oftheve hicle/ infotainm entsystem. This
integration allowstheuse ofselect edsmar t-
phone apps,suchas navig ation ormusic player
apps. Thereis no further interactio nbe tween the
smar tphon eand theve hicle; inpar ticu lar,ve hicle
dat ais no tdir ectl yaccessibl e.The type ofaddi-
tion aldat apr ocessin gis de term ined bythepro-
vider oftheapp being used.Whichse tting syo u
can make,ifan y,depends onthespeci/c appand
th eoper ating system ofyour smar tphone. Online
ser Online
services vices
WW
ir ir
eless ne eless
netw tw
or or
kconnection k
connection
If yo ur vehicle hasawir eless networkconn ection,
it enab lesdatato be exch ang edbetween your
ve hicle andaddit ionalsystems. Thewireless net-
wo rkconn ectionis made possible bytheve hicle' s
ow ntrans mitt erand receiv eror by amobil eend
de vice that youha ve brought intoth eve hicle, for
ex am ple, asmar tphon e.Onl ine funct ionscan be
used viathewir eless networkconnection. This
includes onlineservices and<004200510051004D004A004400420055004A0050004F00540010004200510051
0054>
pr ov ided toyouby themanuf actureror by other
pr ov ider s. Gener
alno tes
35 35