2023 MERCEDES-BENZ EQB service

ManufManuf
actur ac
tur er's ser er's
service s vice
s
Re garding themanuf acturer'sonline services, the
individual functionsaredescr ibedbythemanu-
fa ctur erinasuit able place, forex am ple, inthe
Oper ator's Manual oron themanuf acturer'sweb-
sit e, wher eth ere leva nt dat apr otection informa-
tion isalso given. Personal datama ybe used for
th epr ov ision ofonline services. Dataar e
ex ch ang edvia asecur econn ection, suchas the
manuf acturer'sdesign ated ITsystems. Anyper -
sonal datawhic har ecollect ed,processed and
used, other than forth epr ov ision ofser vices, is
done soexclusiv elyon thebasis ofleg alper mis-
sion. Thisisthecase, forex am ple, fora leg ally
pr escr ibed emer gency callsy stem, acont ractual
ag reement orwhen consent hasbeen given.
Yo ucan have ser vice sand funct ions,some of
whic har esubj ecttoafe e, activ ated ordeactiv a-
te d. This excludes legallypr escr ibed function sand
ser vices, suchas an emer gency callsy stem.
Thir Thir
dpar d
par tyser ty
ser vice s vice
s
If yo uuse online services from other prov ider s
(t hir dpar ties), these services areth ere sponsi bil-
ity ofthepr ov ider inqu estion andsubject tothat
pr ov ider's datapr otection conditions andterm sof use.
Asage ner alrule, themanuf acturerhas no
in0 uence onthecont entexch ang ed.
Fo rth is reason, whenservice sar epr ov ided by
th ird par ties, please asktheser vice prov ider in
qu estion forinf ormation aboutthetype, extent
and purpos eof thecollection anduseofper sonal
dat a. DatDat
apr ot a
pr otection r ection
rights ights
Depending
onyour countr yor theeq uipment and
ra ng eof functi onsofyour vehicle aswellas the
ser vice syo uuse and theser vices ono.er ,yo u
ar eent itled todi.er entdatapr otection rights .
Fu rther informatio non dat apr otection andyour
dat apr otection rights caneit her befound onthe
manuf acturer'swebsit eor youwill receiv eth is
inf ormation aspar tof theva rious services and
ser vice o.er s.Ther eyo uwill also /ndth econt act
inf ormation forth emanuf acturerand itsdat apr o-
te ction o1cer s.
At awo rkshop, forex am ple, withth esuppor tof a
specialist andpossibl yfo ra fe e, youcan have
dat are ad out whic his stor ed onlylocall yin the
ve hicle. MB
UX mult imedi asy st MB
UX mult imedi asy stem/ Mer em/
Mercedes meconn ect cedes
meconn ect If
th eve hicle iseq uipp edwithth eMBUX multime-
dia system orMer cedes meconnect, additional
dat aabout theve hicle' soper ation ,th euse ofthe
ve hicle incer tain situations, andthelocation of
th eve hicle maybe com piledby theMBUX multi-
media system orMer cedes meconnect.
Fo radditional information, pleasereferto the
"MB UXmulti media system" section and/orthe
Mer cedesme conne ctTerm sand Conditions. EvEv
ent dat ent
datar a
recor ecor
ders der
s USUS
Aonl y A
onl y: :
This vehicle iseq uipp edwithan eve ntdat a
re cor der (EDR). Themain purpose ofan EDR isto
re cor d,incer tain crash ornear crash-lik esitua-
tions, suchas an airbag deployment orhitting a
ro ad obs tacle, datath at will assis tin und erstand-
ing howave hicle' ssy stems perform ed. The EDR
is designed torecor ddat are lat ed tovehicle
dynami csand safetysy stem sfo ra shor tper iod of
time, typicall y30 seconds orless. 3636
Gener
alno tes

R
Ifth ewindshield inthear ea ofthemultifun c-
tion camer ais dir ty,or ifth ecamer ais fogg ed
up, dam aged orcovered.
R Ifth etra1c signs arehar dto detect, e.g.due
to dir t,sno wor insu1cien tlightin g,or
because they areco vered.
R Ifth einf ormation inthena vig ation system's
digit almap isincor rect or out- of-dat e.
R Ifsign sar eambigu ous,e.g.ro ad sign sin road-
wo rksor inadjace ntlane s.
R Ifyo utur nshar plywhen passingtra1c signs
outside thecamer a's/eld ofvision.
Se Se
tting tting
Tr Tr
a1c a1c
Sign Assis t Si
gn Assis t
R R
eq eq
uir uir
emen ts: emen
ts:
R Onl Onl
yv y
vehicle swit ehicle
swit hDr h
Dr iving Assis t ivi
ng Assis tance P ance
Pac k ac
kag ag
e: e:
Ac tiveDist ance AssistDIS TRONI Cand ECO
Assi stmust beacti vatedfo rth eaut omatic
adop tionofspeed limits. Multimedia
system:
4 © 5
Settings 5
Assistance
5 Traffic SignAssist
A A
ctiv ctiv
ating ordeactiv ating
ordeactiv atingaut ating
automatic adop omatic
adoptionof tion
of
speed limits(onl speed
limits(onlyv y
vehicles wit ehicles
withDr h
Dr iving Assist iving
Assist ance ance
P P
ac k ac
kag ag
e) e)
#
Select LimitAdoption. #
Switc hth efunction onoro..
The speed limitsdetected byTra1c Sign
Assis tar eaut omati callyadop tedby Active
Dist ance AssistDIS TRONI C.
% Ifone ofthefo llo wing systems isactiv ated,
th ede tected speed canbemanuall yadop ted
as thespeed limit:
R ActiveDist ance AssistDIS TRONI C
R Cruise control
R Variable limiter
Fu rther informatio nabout ActiveDist ance
Assi stDIS TRONI C:(/ page192) . Disp
la Disp
laying det ying
detect ect
ed ed
tr tr
a1c a1c
signs int signs
inthe medi adis- he
medi adis-
pla y pla
y #
Select Display inCentr alDisplay . #
Switc hth efunction onoro..
Se Se
tting t tting
the type ofw he
type ofwar ar
ning ning
#
Select Visual& Audibl e, Visua lor Off.
Se Se
tting t tting
the w he
war ar
ning t ning
thr hr
eshold eshold
This value determ ines thespeed atwhic hawa rn-
ing isissued whenexceeded. #
Select Warning Threshold. #
Setth edesir edspeed. TT
r r
a1c a1c
Light Inf Light
Infor or
mation ser mation
service vice
&
W W
ARNIN G ARNIN
GRisk ofan accident orinjur y
due todist raction ,incor rect or missin g
dat a
The tra1c lightinformation displayis an aid
and canno tre place theobser vation ofthe
actual drivi ng situ atio n. 206206
Dr
iving and parking

#
Keep theactual tra1c situation con-
st antl yin vie wwhen approaching atraf-
fi c light andwhen chang inglane s. #
Avoid looking attheInstr ument Display
and Head-up Displayfo ra long time. The
Instr ument Displayand Head-up Display(if
av ailabl e)sho wthetra1c lighticonandremainin g
time 1unti lth ene xt green phase asacountdo wn. Ex
am ple repr esent ation intheInstr ument Display
The displa yis hidden about/veseconds before
th etra1c lights chang eto green. %
The displa yalso goes outinthefo llo wing
cases :
R When turning o.beforeth eint ersection
int oacr oss orside street
R When turning beforeth eint ersection
% The direction arro ws aredispl ayeddepending
on thefo llo wing functions:
R Atur nsignal isse t
R Alane isrecommen dedduring activ e
rou teguida nce
If neit her functio nis ac tive, there mainin g
time untilth ene xt green phase forth elane
str aight ahead isdispla yed.
% Use ofthetra1c lightinformation service
re qu ires there gula rtr ans missionof vehicle
posit ionsand drivi ng directi ons toMer cedes-
Benz. Thedatais imm ediately anon ymizedby
Mer cedes-Be nzand forw arded tothepr ov ider
of thetra1c lightinformation service. The
ve hicle positionsand drivi ng directi ons are
dele tedaTer ave ry shor ttime (afew sec-
onds) andareno tper manen tly sa ved. If
yo udo notwa nttotransm itth eve hicle
posit ionsand drivi ng directi ons, youha ve the
fo llo wing options:
R Youdeactiv ateth eser vice inthe
Mer cedesme portal.
R Youha ve theser vice deactiv ated atan
aut hor ized Mercedes-Benz Center.
R Youdeactiv ateth eser vice intheAssis-
tance menuinthemultimedia system
(/ page208).
% This tra1c lightinformation service isonl y
av ailabl ein cer tain cities andregions .
The functio nis sup portedunder thefo llo wing con-
ditions:
R The vehicle iseq uipp edwithamult imedi asy s-
te m featur ingnavig atio nand acommun ication
modul ewit han activ ated, integratedSIM card.
R Youha ve auser accoun tfo rth eMer cedes me
Po rtal.
R The vehicle hasbeen connectedwithth euser
account. Dr
iving andparking
207 207

R
The navig ation ser vice sop tion isavailabl e,
subscr ibedtoand activ ated intheMer cedes
me Portal.
R The tra1c light dat aser vice belon gstothe
scope ofthena vig ation services.
The current vehicle positionand thedir ection of
tr av el aretransmitt edvia thecommunication
module andaligned withth edat afrom thetra1c
light dataser vice prov ider .The prov ider gather s
dat afrom tra1c lights whichtransmit their chang -
ing phases. Whentheve hicle approaches aninter-
secti onwithne tworke dtra1c lights, datais trans-
mitt edtotheve hicle.
A se ttur nsign alleT orright and lane recommen -
dation sdur ing activ ero uteguidance areta ke n
int oaccount forth edispla y.
The service isforinf ormation purposes onlyand is
no tlink edtoanyot her vehicle funct ions,systems
or com pone nts. Ple ase note that thedispla yed
dat ais no tav ailabl ein all tra1c areas and maybe
inco rrect.
Cer tain light signal systems automaticall yadap t
th eir switc hingtimes tothecur rent tra1c situa- tion.
Thiscanlea dto asudde nch ang ein the
count down displa y.
The informa tion intheInstr ument Displayis
sho wnaTer selecting thedispla ycont ents inthe
Assi stance men u.Ifano ther menu isselect ed,the
tr a1 cligh tco un tdow nis no tdis pla yed.
Also obser vethefo llo wing information:
R select aspeed adaptedto thetra1c, sur-
ro undings andweather cond itions
R obser veactual tra1c signs
R obser veappli cable tra1c rules and regula -
tions
Pleas eobs erve theno teson drivi ng systems and
yo ur responsi bility.Yo ucould other wise failto rec-
ogn izedang ers.
Sy st Sy
stem limit s em
limit s
The displa ydoes notappear inthefo llo wing situa-
tions, forex am ple:
R Ther eis no tra1c light dat aav ailabl e.
R The time remainin gunti lth ene xt green phase
is less than tensec onds . R
Eme rgency vehicles orlocal publictranspor t
ar elocat edinthevicinity oftheint ersection.
R The datatransmission from theve hicle has
been interrupted.
R The tra1c lightsystems arelocat edinacon-
str uction sitear ea orareunder going mainte-
nance.
R The light signal system ismalfunctionin g.
R The subscr iption totheser vice hasexpir ed. SwitcSwitc
hingt hing
the he
tr tr
a1c a1c
lightinf light
infor or
mation displa mation
displayon y
on
or or
o. o.
Multimedi
asy stem:
4 © 5
Settings 5
Assistance #
Switc hTraffi cLight Information onD or
o. E. 208208
Dr
iving andparking

A
Appl ication andcurrent informa tion
B Quic k-access, e.g.ent erhome address
C Inde xpoin tsand select eddispl ayarea
D Calls uptheair conditioning menu
E Calls upSUGGESTIONS, THEMESand
FAVORITES
% IfMer cedes meconnect 5isactiv e,th e
ve hicle islin kedwit hMer cedes meconnect.
Ve hicle datais then transmitt edtothebac k-
end system. What datais transmitt ed
depends onwhic hser vices areactiv ated. Fur-
th er details can befound intheMer cedes me
connect term sand cond itions and datapr o-
te ction information .The function iscount ry-
dependent .
If transmission ofvehicle position6is
activ e,Mer cedes meconn ectservice sha ve
been activated forth is vehicle whichaccess
th eve hicle' sge oposition. Inwhic hins tances
th ege oposition istransmitt eddepends onthe
par ticular services. Further details can be
fo und intheMer cedes meconnect term sand
cond itions and datapr otection information.
The function iscountr y-dependent . OperOper
ating t ating
the MBUX multimedia syst he
MBUX multimedia system em
Using
T Using
Touc ouc
hContr h
Contr ol ol
1
© Callsupthehome screen
2 Touc hContr ol
3 G Press brie0y :re tur ns tothepr ev ious
displa y
4 ß Press thero ck er switc hdo wn brie0y :
sho wsfavo rite s ß
Press thero ck er switc hdo wn and hold:
adds favo rite sand themes
° Turn cont roller :adjusts thevo lume
0063 Press contr oller:switc heso.thesound
0061 Press thero ck er switc hup: mak esor
accep tsacall
0076 Press thero ck er switc hdo wn: rejec tsor
ends aca ll
Na vigatio nth ro ugh themenus iscar ried out with
To uc hContr ol2 withsing le-/nger swipes . #
T T
o select amenu op o
select amenu option: tion:
swipe andpress. #
T T
o mo v o
mo ve t e
the digit he
digit almap: al
map: swipe inanydir ec-
tion.
Using t Using
the t he
touc ouc
hscr hscr
een een
#
Select menuoptions, symbo lsor charact ers
by pressing brie0y . #
T T
o na o
na vig vig
at at
ein menus: e
in menus: swipeup,down, leTor
ri ght. #
T T
o use handwr o
use handwr itingt iting
to ent o
ent erc er
cha r ha
rac t ac
ter er
s: s:
wr ite
th ech aract erwit hone /ngeron the
to uc hscr een. 238238
MBUX
multimedia system

The
follo wing entriescan bemade, forex am ple:
R City,str eet,ho usenum ber
R Street,city
R ZIP code
R POI name orPOI categor y,e.g. Parking
R Cont actname #
Select asear chresult inlist3. #
Calcul ateth ero ute(/ page253).
% Youcan /ndfur ther information aboutdesti-
nation entry,e.g. 3wo rdaddr esses, inthe
Digit alOper ator's Manual.
Changing country Changing
country #
Select theindicat orforfe der alstat eor prov -
ince 1. #
Select thefe der alstat eor thepr ov ince in1. #
Enterthecountr yindicat or. #
Select thecountr yon list 3. #
Select thefe der alstat eor thepr ov ince from
list 3. Using
online search Using
online sear ch
% Requirements: themedia displaysho wsan
Int erne tconn ectioninthestatus linewithth e
Q symbol.
Des tination entryuses online mapservices. Ifth e
on-boar dsear ch/nds nosuitable dest inations or
if yo uch ang ecoun tries, theonline searchisavail-
able.
Fo rth edestin ationyoucan enteran addr ess, a
POI orath re e-w ordaddr ess. #
Enterthedestin ationininput line 2.
The sear chresult sar edispla yed. #
Select thedestin ationinthelist.
The detailed viewforth ero uteis displa yed.
or #
Select countryindicat or1. #
Select thepr ov ider forth eonline service from
th ecountr ieslist. #
Enterthedestin ationininput line 2. #
Select thedestin ationinthelist. Calculating
ar Calculating
arout out
ewit e
wit hElectr h
Electr icInt ic
Int ellig ellig
ence and ence
and
using se using
setting sf tting
sfor r or
rout out
eguidance e
guidance RR
eq eq
uir uir
ements: ements:
R The destin ationhasbeen entered.
R The destin ationaddressissho wn.
R F F
or na or
navig vig
ation wit ation
withElectr h
Electr icInt ic
Int ellig ellig
ence: ence:
- Mer cedes meconnect isavailabl e.
- Youha ve aMer cedes meconn ectuser
accoun tand theve hicle isconn ectedwith
th eaccount.
- The "Electr icInt ellig ence Remo teand Navi-
ga tion Services "op tion isavailabl eand
activ ated intheMer cedes mePortal.
- The scope includes the"N avigation with
Electr icInt ellig ence" and"Displa yof charg-
ing statio ns" service s.
- The Electric Intelligence routeop tion is
switc hedon. MBUX
multimedia system
253 253

DisplaDispla
yingadditional inf ying
additional infor or
mation int mation
inthe camer a he
camer a
imag e imag
e #
Select Z. #
Select Advanced. #
Select Augmented Reality. #
ActivateSt reet Names andHouse Numbers .
Dur ingrouteguidance, streetnames and
house number sar esho wninthecamer a
imag e. Using
mapfunction s Using
mapfunction s Multimedia
system:
4 © 5
Naviga tion
Se Se
tting t tting
the map scale he
map scale #
T T
o zoom in: o
zoom in:taptwice quickl ywit hone /nger
on themedia display. #
T T
o zoom out o
zoom out: :
ta pwit htw o/ng erson the
media display.
Mo Mo
ving t ving
the map he
map #
Moveone /ngerinanydir ection onthe
to uc hscr een. #
T T
o r o
rese ese
tt t
the map t he
map to t o
the cur r he
cur rent v ent
vehicle posi- ehicle
posi-
tion: tion:
press \ brie0y .
Selecting mapor Selecting
maporient ient
ation ation
#
Tapre peat edlyon theÄ compass symbol
on themap.
The viewch ang esintheseq uence 3D,2D
Headi ngUp to2D North Up.
Switc Switc
hinghighw a hing
highw ay inf y
inf or or
mation mation
on/o. on/o.
#
Sele ctZ. #
Activateor dea ctivateHighway Informat ion. Usi
ngser Usi
ngser vices vices
RR
eq eq
uir uir
ements : ements
:
R Ther eis an Interne tconnec tion.
R Mer cede sme connec tis availabl e.
R Youha ve setup auser accoun tin the
Mercede sme Portal.
R The vehicle isconn ectedtoauser accoun t
and youha ve accep tedth econditions ofuse
fo rth eser vice. Fu
rther informatio ncan befound at:https://
www .mercedes.me
R The service isavailabl e.
R The service hasbeen activated atan aut hor -
ize dMer cedes- BenzCen ter.
R The follo wing additional conditions applyto
th ePa rking service:
- The navig ation services option isavailabl e,
subscr ibedtoand activ ated inthe
Mercede sme Portal.
- The Parking service iswit hin thescope of
th eNa vigatio nSer vice s.
Multim ediasystem:
4 © 5
Navigat ion
Dis pla Dis
playing t ying
the he
tr tr
a1 c a1
csitu ation wi t si
tu ation wi th Liv h
Live e
Tr Tr
a1c a1c
Inf Inf
or or
matio n matio
n #
Select Z. #
ActivateTraffic . #
Select Advanced. #
Select View. #
Select MapElemen ts. MBUX
multimediasystem
255 255

#
Switchon Tra ffic Incid ents, Free Flowin gTra f-
fic and Delay .
If tra1 cinfo rm atio nhas been receiv ed,then
tr a1c incidents suchas roadw orks ,ro ad
bloc ks,local area repor ts(e.g. fog) and warn-
ing messa gesar edispla yed.
The tra1c delayis displa yedfo rth ecur rent
ro ute. Tra1c delayslasting oneminut eor lon-
ge rar eta ke nint ocons ideration.
Dis pla Dis
playing hazar ying
hazar dw d
war ar
nings wit nings
withCar h
Car -t -t
o-X o-X
-Com mu- -Com
mu-
nica tion nica
tion
If ha zar dwa rnings areav ailabl eth ese can be
sho wnassymbols onthemap. Thedispla y
depends onthese tting sfo rth eTraffic andTraf-
fic Incidents options. #
Setth eop tions.
If Traffic isswitc hedo.and Traffic Incidents
is switc hedon,thesymbols aresho wnonthe
pr ospectiv ero ute.
Displa Displa
yingw ying
weat eat
her inf her
infor or
mation andot mation
andother map her
map
cont cont
ents ent
s #
Select Z. #
Select Adva nced. #
Select View. #
Select MapEle ments. #
Scrollup and showtheONLINE MAPCON-
TENT categor y. #
Switchon ase rvice, e.g. Weather.
Cur rent we ather informatio nis displ ayedon
th ena vig ation map,e.g.temp eratur eor cloud
co ver.
P P
ar ar
king ser king
service vice
* NO NO
TE TE
Damag eto theve hicle duetonot
obs erving themaximum permitt edhead-
ro om clear ance If
th eve hicle heightisgre ater than themaxi-
mum permitt edheadr oomclearance, thero of
and other partsof theve hicle maybe dam-
ag ed. #
Obser vethesign post edheadr oomclear-
ance. #
Ifth eve hicle heightisgreat erthan the
per mitt edheadr oomclearance, donot
ent er. #
Obser vethech ang edvehicle heightwit h
add-o nro of equipment. *
N NO O
TE TE
Bef oreselecting thepar king option The
datais based oninformation provided by
th ere specti veser vice prov ider .
Mer cedes Benzaccep tsno liability forth e
accur acyoftheinf ormation prov ided relating
to thepar king garage /par king lot. #
Alwaysobser vethelocal Information and
conditions. %
This service isno tav ailabl ein all coun tries. #
Select Z andactiv atePa rking . #
Tapon 005D inthemap. #
Select apar king option.
The map showsthepar king options inthe
vici nity .
The follo wing information isdispla yed(if avail-
able):
R Des tinatio naddr ess, distance from current
ve hicle positionand arriva ltime 256256
MBUX
multimedia system