Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
CLEANING LEATHER AND VINYL
We recommend that you only clean theleather and vinyl surfaces in the followingway:
1.Remove dust and loose dirt with avacuum cleaner.
2.Wipe the surface with a soft, damp clothand a mild soap and water solution. Drythe area with a clean, soft cloth.
3.Make sure the leather is dry, then applya small amount of conditioner to a clean,dry cloth.
4.Rub the conditioner into the leather untilit disappears. Allow the conditioner todry, then repeat the process for the entireinterior. If a film appears, wipe it off witha dry, clean cloth.
5.For additional information and assistance,we recommend that you contact anauthorized dealer.
CLEANING FABRIC SEATS ANDHEADLINERS
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
We recommend that you only clean the fabricseats and headliners in the following way:
1.Remove dust and loose dirt with avacuum cleaner.
2.Wipe the surface with a soft, damp clothand a mild soap and water solution. Drythe area with a clean, soft cloth.
3.For additional information and assistance,we recommend that you contact anauthorized dealer.
For heavy stains, spot clean the area. If a ringforms on the fabric, clean the entire areaimmediately, but do not oversaturate or thering could set.
CLEANING CARPETS AND FLOORMATS
We recommend that you only clean yourcarpets in the following way:
1.Remove dust and loose dirt with avacuum cleaner.
2.Wipe the surface with a soft, damp clothand a mild soap and water solution. Drythe area with a clean, soft cloth.
3.For additional information and assistance,we recommend that you contact anauthorized dealer.
For heavy stains, spot clean the area. If a ringforms on the fabric, clean the entire areaimmediately, but do not oversaturate or thering could set.
We recommend that you only clean yourfloor mats in the following way:
1.Remove dust and loose dirt with avacuum cleaner.
2.Wash rubber floor mats using mild soapand lukewarm or cold water.
3.Completely dry the floor mat beforeplacing them back in your vehicle.
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Tone Settings
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Tone Settings.
4.Press the arrows or slider bar to adjustthe settings.
Speed Compensated Volume
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Speed Compensated Volume.
4.Press a setting.
Occupancy Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Occupancy Mode.
4.Press a setting.
Sound Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Sound Mode.
4.Press a setting.
SETTING THE CLOCK AND DATE
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Set the time.
Note:The AM and PM options are notavailable if 24-hour mode is on.
Switching Automatic Time Updates Onand Off
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Switch Auto Time Update on or off.
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FMstation, the weaker the signal and the weakerthe reception.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with thereception.
When you pass a ground-based broadcastrepeating tower, a stronger signal mayovertake a weaker one and result in theaudio system muting.
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Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the currentstation is broadcasting multiple digitalbroadcasts. The highlighted numbersindicate additional digital channels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radio textappears as a button. Press the button tocycle through all of the HD stations on thatspecific frequency.
SATELLITE RADIO (IF EQUIPPED)
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio systemincludes a limited subscription term, whichbegins on the date of sale or lease of yourvehicle. See an authorized dealer foravailability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States, www.SiriusXM.ca inCanada, or call SiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep theantenna clear of snow and ice build-up andkeep luggage and other material as far awayfrom the antenna as possible. Placingluggage over the antenna may reduceperformance. Factory-installed andaftermarket vehicle structures including, butnot limited to, roof racks and soft top roofsin a partially open position could reducereception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a stronger signalmay overtake a weaker one and could resultin the audio system muting. Your displaycould show an error message to indicate theinterference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find theprevious or next available radiochannel.
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Linear Tuner
The linear tuner is displayed when manuallyselecting a channel. You can swipe left orright on the linear tuner carousel to navigatethrough the channel list. Tap on a channeltitle to listen to it.
Using Direct Tune
1.Press the channel up or down button toopen the linear tuner screen.
2.Press Direct Tune to open the numberpad.
3.Enter the channel you prefer.
Using Browse
1.Press Browse.
2.Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. Youcan subscribe or manage your subscriptiondirectly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you cansave favorites by:
•Tapping the currently tuned channel orshow logo on the SiriusXM audio screen.
•Tuning to a channel or show you want tosave as a favorite. Navigate to theSiriusXM Favorites screen and press theAdd Current button. The currently tunedchannel or show is saved as a favorite.
•Saving a radio preset. This saves thecurrently tuned SiriusXM channel or showas a favorite
Note:Requires a trial or active subscriptionto use.
Listening History
Listening history is a list of recently listenedto SiriusXM content. You can view, manageand reset the listening history using thecontrols on the touchscreen.
Note:Requires a trial or active subscriptionto use.
Help and Support
You can contact SiriusXM Customer Caredirectly from SYNC and view informationrequired to manage your SiriusXM account.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity is turned off. SeeConnected Vehicle (page 481).Internet streaming and On Demand shows areunavailable and some SiriusXM features aredisabled.
Connectivity Disabled
SYNC attempts to connect. See SatelliteRadio Limitations (page 491). Switch to asatellite connection for the current channel ifthe option is available.
Audio system may mute. Switch to Satellitebutton may be displayed on the SiriusXMaudio screen if the channel is also availablevia satellite.
No Internet
Antenna may be obstructed or satellitereception is weak in your location. SeeSatellite Radio Limitations (page 491). Switchto an internet connection for the currentchannel if the option is available.
Audio system may mute. Switch to Internetbutton may be displayed on the SiriusXMaudio screen if the channel is also availablevia streaming.
No Satellite Signal
Allow some time for the audio to load or tuneto a different channel.Audio system may mute while the audioattempts to load.Slow Network Connection
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Recommended ActionPotential EffectsError Message
A temporary update may be in progress. Allowsome time before retrying to tune to thechannel. If the issue continues, the channelmay no longer be available.
Audio system may mute. Radio may tune to adifferent channel.Channel Unavailable
A temporary update may be in progress. Allowsome time before retrying to play the episode.If the issue continues, the episode may nolonger be available.
Audio system may mute. Radio may tune to adifferent channel.Episode Unavailable
Allow some time and retry the action.Audio system may mute. Radio may tune to adifferent channel.Something went wrong
Your subscription has expired or you have notyet subscribed for access to the listed content.Navigate to Subscription under the SatelliteRadio Settings menu. If you have an activesubscription which includes the listed channelor content and you see this error, you mayneed to refresh your radio. To refresh yourSiriusXM radio, visit www.siriusxm.com/refreshin the US, or www.siriusxm.ca/refresh inCanada.You may need to provide your SiriusXM Radioidentification number. See Locating theSatellite Radio Identification Number (page491).
Cannot listen to selected content. Contentmay appear grayed out and some featuresmay be disabled.
Subscribe to Listen
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Recommended ActionPotential EffectsError Message
Your subscription does not include access tothe listed content. You may need to upgradeyour subscription. Navigate to Subscriptionunder the Satellite Radio Settings menu. If youhave an active subscription which includesthe listed channel or content and you see thiserror, you may need to refresh your radio. Torefresh your SiriusXM radio, visit www.siri-usxm.com/refresh in the US, or www.siri-usxm.ca/refresh in Canada.You may need to provide your SiriusXM Radioidentification number. See Locating theSatellite Radio Identification Number (page491).
Cannot listen to selected content. Contentmay appear grayed out and some featuresmay be disabled.
Upgrade to Listen
Content is not available in your location orSiriusXM is unable to determine your location.Tuning to a different channel may resolve theissue.
Audio may mute. Not available in your locationor Unable to determine your location may bedisplayed.
Location Restricted Content
The Block Explicit Content filter is turned on.Navigate to Listener Settings under the Satel-lite Radio Settings menu to access the BlockExplicit Content filter. Navigate to ListenerSettings. See Satellite Radio Settings (page492).
Audio may mute. Radio may tune to a differentchannel.Channel Blocked
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Recommended ActionPotential EffectsError Message
If issue persists, you may need to visit anauthorized dealer for service.Audio may mute. Access to SiriusXM featuresmay be unavailable.Antenna Problem or Hardware Problem
Allow SiriusXM some time to completeupdating.Audio may mute.SiriusXM Updating...
No action necessary. If loading time is longerthan usual, See Satellite Radio Settings (page492).
Audio may mute. Content may be temporarilyunavailable while loading.Loading...
No action necessary. Allow SiriusXM sometime to finish loading.Audio may mute. Content and controls maybe temporarily unavailable.SiriusXM Loading...
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