PRE-COLLISION ASSIST –FREQUENTLY ASKED QUESTIONS
Camera Troubleshooting
The windshield in front of the camera isdirty or obstructed.
Clean the outside of the windshield infront of the camera.
The windshield in front of the camera isclean, but the message remains in theinstrument cluster display.
Wait a short time. It could take severalminutes for the camera to detect thatthere is no obstruction.
Radar Troubleshooting (If Equipped)
The surface of the radar in the grille is dirtyor obstructed.
Clean the grille surface in front of theradar or remove the object causing theobstruction.
The surface of the radar in the grille isclean, but the message remains in theinstrument cluster display.
Wait a short time. It could take severalminutes for the radar to detect that thereis no obstruction.
Heavy rain, spray or fog is interfering withthe radar signals.
The pre-collision assist system istemporarily disabled. Pre-collision assistreactivates a short time after theweather conditions improve.
Swirling water or snow or ice on the surfaceof the road could interfere with the radarsignals.
The pre-collision assist system istemporarily disabled. Pre-collision assistreactivates a short time after theweather conditions improve.
Radar is out of alignment due to a front endimpact.
Have your vehicle serviced to have theradar checked for proper coverage andoperation.
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CONNECTING A TRAILER
PRECAUTIONS
Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
Consult your local motor vehicle laws fortowing a trailer.
See the instructions included with towingaccessories for the proper installation andadjustment specifications.
Service your vehicle more frequently if youtow a trailer. See Normal ScheduledMaintenance (page 474).
If you use a rental trailer, follow theinstructions the rental agency gives you.
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions.
Account for the trailer coupler weight as partof your vehicle load when calculating thetotal vehicle weight.
Do not exceed the load limits. SeeCalculating the Load Limit (page 298).
CONNECTING A TRAILER
Trailer Towing Connector (If Equipped)
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions.
Note:Install the waterproof protection capback onto the trailer towing connectorwhenever it is not in use. This helps toprevent water damage and trailer towingconnector malfunction.
Note:You cannot use a seven-pin trailerwiring connector for your vehicle and thetrailer lighting equipment.
Trailer Lamps
WARNING: Never connect any trailerlamp wiring to the vehicle's tail lamp wiring;this may damage the electrical systemresulting in fire. Contact your authorizeddealer as soon as possible for assistancein proper trailer tow wiring installation.Additional electrical equipment may berequired.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, turn signals and hazard lights areworking.
Safety Chains
Note:Do not attach safety chains to thebumper. Always connect the safety chainsto the frame or hook retainers of your trailerhitch.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Lincoln offersa complimentary roadside assistanceprogram. This program is separate from theNew Vehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km),whichever comes first, for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare. Forvehicles with an unusable tire inflationkit, we provide towing service.
•Battery jump start.
•Lock-out assistance - key replacementcost is the client's responsibility.
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140 or contactRoadside Assistance using the Lincoln Waymobile app.
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If you need to arrange roadside assistanceon your own, Lincoln reimburses areasonable amount for towing to the nearestLincoln dealership within 100 mi (160 km). Toobtain reimbursement information, UnitedStates clients, call 1-800-521-4140. Clientsneed to submit their original receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Lincoln offersa complimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km), whichever occurs first,powertrain warranty coverage period.
Note:Canadian roadside coverage andbenefits may differ from the U.S. coverage.
For complete program coverage details,review your warranty guide, contact yourdealer, call us in Canada at 1-844-665-2007,or visit our website atwww.lincolncanada.com.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-844-665-2007 or contact RoadsideAssistance using the Lincoln Way mobileapp.
Note:For quick reference, complete theroadside assistance identification card foundin the glove compartment of your vehicleand place it in your wallet.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flasher button is on theinstrument panel. Press the buttonto switch the hazard flashers on ifyour vehicle is creating a safety hazard forother road users.
When you switch the hazard flashers on, allfront and rear direction indicators flash.
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. The battery loses charge andcould have insufficient power to restart yourvehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
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If you need to tow your vehicle, contact aprofessional towing service or your roadsideassistance service provider.
Your manufacturer produces a towingmanual for all authorized tow truck operators.Have your tow truck operator refer to thismanual for proper hook-up and towingprocedures.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Vehicle damage could occur if towedincorrectly, or by any other means.
Front-wheel and rear-wheel drive vehiclesmust have their designated drive wheels offthe ground regardless of towing direction.Use tow dollies to prevent damage to thetransmission.
All-wheel or four-wheel drive vehicles requirethat all wheels be off the ground using awheel lift and dollies or flatbed equipment.This prevents damage to the transmissionand drive system.
Note:You need to switch on the ignition tounlock the steering.
Note:Make sure you check the steeringcolumn before towing. It could lock if thebattery is dead.
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. See Capacities andSpecifications (page 408).
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial, such as cigarettes, away fromthe battery and all fuel related parts.
•Set the parking brake, shift thetransmission to park (P) and block thewheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-hand sideof the instrument panel.
2.Slightly lift the hood.
3.Release the hood latch by pushing thesecondary release lever to your left-handside.
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WARNING: Do not allow the fluid totouch your skin or eyes. If this happens,rinse the affected areas immediately withplenty of water and contact your physician.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
Note:Automotive fluids are notinterchangeable.
It is very important to use prediluted coolantapproved to the correct specification in orderto avoid plugging the small passageways inthe engine cooling system. See Capacitiesand Specifications (page 408). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engine orcooling system components and could voidthe vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with deionized or distilledwater. See Capacities and Specifications(page 408). Using water that has not beendeionized may contribute to depositformation, corrosion and plugging of thesmall cooling system passageways.
To top up the coolant level do the following:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add enough prediluted coolant to reachthe correct level.
Note:We do not recommend the use ofrecycled coolant.
3.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
4.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, repeat step 2.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have your vehiclechecked as soon as possible. Operating anengine with a low level of coolant can resultin engine overheating and possible enginedamage.
In case of emergency, you can add a largeamount of water without engine coolant inorder to reach a vehicle service location.Service your vehicle as soon as possible.
Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute, as they can cause engine damagefrom overheating or freezing:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection of thecoolant.
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Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest ina safe location and seek immediate repairs.When in fail-safe mode, your vehicle willhave limited power, will not be able tomaintain high-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir cap witha thick cloth to prevent the possibility ofscalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine couldoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait for a shortperiod of time for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:If you continue to drive your vehicle infail-safe mode without repairing it, you willdamage your engine.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and the vehiclemay not be able to accelerate with fullpower until the coolant temperaturereduces.
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