
The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle to beready to drive without requiring the gasengine to be running.
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate control changeis requested or you press the acceleratorpedal.
WHAT IS LOW ENGINE USE MODE
Low engine use mode maintains properengine lubrication at sufficient temperatureand activates when you drive your vehiclewith limited engine operation.
HOW DOES LOW ENGINE USE MODEWORK
When in low engine use mode, your vehicleruns the engine as necessary. When lowengine use mode begins, a message appearsin the information display. If low engine usemode does not complete before you switchyour vehicle off, it continues the next timeyou start your vehicle and the messagereappears.
Note:Pure EV now mode is not availablewhen in low engine use mode.
Note:Cold temperatures affect the enginewarm up time and the low engine use modemay operate more frequently.
Note:An oil change is not required but givesyou the option of not running a low engineuse cycle. Resetting the oil life monitoringsystem suspends the low engine use mode.
PLUG-IN HYBRID ELECTRIC VEHICLE
INFORMATION – TROUBLESHOOTING
PLUG-IN HYBRID ELECTRIC VEHICLEINFORMATION – WARNING LAMPS
Illuminates if your vehicle'selectrical system requires serviceto identify the cause for yourvehicle to shut down or enter a limitedoperating mode. A message may appear inthe instrument cluster display. Have yourvehicle checked as soon as possible.
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WHAT IS AUTO-START-STOP
The system is designed to help reduce fuelconsumption and CO2 emissions by stopping
the engine when it is idling, for example attraffic lights.
AUTO-START-STOP PRECAUTIONS
WARNING: Apply the parking brake,shift into park (P), switch the ignition offand remove the key before you leave yourvehicle. Failure to follow this instructioncould result in personal injury or death.
WARNING: Apply the parking brake,shift into park (P), switch the ignition offand remove the key before you open thehood or have any service or repair workcompleted. If you do not switch the ignitionoff, the engine could restart at any time.Failure to follow this instruction could resultin personal injury or death.
SWITCHING AUTO-START-STOP
ON AND OFF
The system turns on when you switch theignition on.
Press the button to switch thesystem off.
Note:OFF illuminates in the switch.
Note:Deactivating the system using thebutton lasts only one key cycle.
Press the button again to switch the systemback on.
Note: The system turns off if it detects amalfunction. If the system malfunctions,have your vehicle checked as soon aspossible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on thebrake pedal and the transmission in drive(D).
RESTARTING THE ENGINE
Release the brake pedal or press theaccelerator pedal.
A message appears in the instrument clusterdisplay if the system requires you to takeaction.
AUTO-START-STOP INDICATORS
WARNING: The system may requirethe engine to automatically restart whenthe auto-start-stop indicator illuminatesgreen or flashes amber. Failure to followthis instruction could result in personalinjury.
The Auto-Start-Stop indicatorilluminates green when the enginestops. It flashes amber and amessage appears when you need to takeaction.
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Note:When plugging into an unfamiliar walloutlet, let the vehicle charge for severalminutes before leaving it unattended. Thered indicator illuminates if not charging. Theunit turns off if a breaker or infrastructureground fault circuit interrupter (GFCI) istripped. You can view vehicle chargingstatus remotely via the Lincoln Way app.
Mobile Power Cord Auto-Restart
Auto-restart helps make sure that yourvehicle is charged and ready for use whenneeded. A charge could be interrupted iferrors are detected. Charging resumes oncethe error is no longer detected. The redindicator illuminates during an errorcondition.
The exception to the immediate auto-restartis when the interruption is due to a chargerground fault circuit interrupter (GFCI) event.The charger attempts to restart 15 minutesafter a ground fault circuit interrupter (GFCI)event. After the fourth attempt to restart, thecharger shuts down and the red indicatorstays on.
If the fault persists, do not continue to try tocharge your vehicle. Contact your authorizeddealer.
MOVING AND STORAGEINSTRUCTIONS
Make sure you wrap the mobile power cordafter charging. Store the mobile power cordin the storage bag supplied with the mobilepower cord.
When charging is complete, replace themobile power cord in the luggagecompartment.
Note:Do not hold the mobile power cord bythe power cable. Hold the complete unit andcarefully place back in the storage bag.
Note:To remove the connector, firmly graspthe connector by the cable or plug and pullaway from the control box.
CARE INSTRUCTIONS
Do not use cleaners or solvents as this coulddamage your mobile power cord. Do notplace stress on the charger cables. If the unitoverheats, remove the mobile power cordfrom direct sunlight.
SAFETY FEATURES
The charger includes the following safetyfeatures to protect against the risk of electricshock:
•Service ground check: The chargerconstantly checks for the presence of aservice ground connection. If the serviceground ever fails, the charger redindicator turns on and shuts down powerto the vehicle.
•Thermal event sensor: Charger modulesenses out-of-ordinary thermal eventsand decreases the charging current orshuts the unit down if required.
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maintain high-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir cap witha thick cloth to prevent the possibility ofscalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait for a shortperiod of time for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
FAIL-SAFE COOLING INDICATORS
If the engine begins to overheat,the coolant temperature gaugemoves toward the red zone.
A warning lamp illuminates and amessage may appear in theinstrument cluster display.
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Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that the vehiclewarranty may not cover.
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap.
3.Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 495).
4.Reinstall the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Immediately soak up any oil spillagewith an absorbent cloth.
INTELLIGENT OIL LIFE MONITOR
Under certain conditions the vehicle’sintelligent oil life monitor may determine youroil requires replacement prior to your generalservice. Should this occur it is recommendedyou replace your oil within two weeks or500 mi (800 km) of being alerted.
Your authorized dealer will be able to adviseyou whether only an engine oil and filterchange is recommended or whether youshould complete your general serviceinclusive of oil and oil Filter.
RESETTING THE INTELLIGENT OIL LIFEMONITOR
Use the information display controls on thesteering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
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Replacing the Battery
Note:Before reconnecting the battery, makesure the ignition remains switched off.
You must replace the battery with one ofexactly the same specification.
To install, reverse the removal procedure.
Note:Make sure that you correctly installthe battery terminal covers, battery coverand battery cable terminals.
RESETTING THE BATTERY SENSOR
When you install a new battery, reset thebattery sensor by doing the following:
1.Switch the ignition on, and leave theengine off.
Note:Complete Steps 2 and 3 within 10seconds.
2.Flash the high beam headlamps fivetimes, ending with the high beams off.
3.Press and release the brake pedal threetimes.
The battery warning lamp flashes three timesto confirm that the reset is successful.
RECYCLING AND DISPOSING OF THE
12V BATTERY
Make sure that you dispose of oldbatteries in an environmentallyfriendly way. Seek advice fromyour local authority about recycling oldbatteries.
CHARGING THE 12V BATTERY - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV)
Your vehicle has a high voltage to lowvoltage energy transfer feature that keepsthe 12 volt battery charged by the highvoltage battery. If the 12 volt battery level islow, the high voltage battery transfers energyto the 12 volt battery when the vehicle is off.
12V BATTERY – TROUBLESHOOTING
12V BATTERY – WARNING LAMPS
If it illuminates while driving, itindicates a charging system error.Switch off all unnecessaryelectrical equipment and have your vehicleimmediately checked.
12V BATTERY – WARNING LAMPS -PLUG-IN HYBRID ELECTRIC VEHICLE(PHEV)
If it illuminates when the greenready to drive indicator isactivated, this indicates yourvehicle requires service. Have your vehiclechecked as soon as possible.
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Scheduled Maintenance............................563Seatbelt Extensions.......................................63Seatbelt Precautions.....................................56Seatbelt Reminder..........................................60How Does the Seatbelt Reminder Work........60Seatbelt Reminder Audible Warnings..............61Seatbelt Reminder Indicators............................60Switching the Seatbelt Reminder On andOff.........................................................................62
Seatbelts...........................................................56Automatic Locking Mode....................................58Seatbelt Reminder................................................60Sensitive Locking Mode......................................58
Security............................................................107Anti-Theft Alarm System....................................107Anti-Theft Alarm System Settings...................108Passive Anti-Theft System................................107Security – Troubleshooting..............................109
Security – Troubleshooting........................109Security – Frequently Asked Questions........110Security – Information Messages...................109
Selecting a Drive Mode..............................338Selecting the Audio Source.......................521Sending and Receiving a TextMessage......................................................542Sensitive Locking Mode................................58How Does Sensitive Locking ModeWork.....................................................................58
What is Sensitive Locking Mode.......................58
Service Data.....................................................27Setting a Destination...................................552Setting a Destination Using a Point ofInterest.............................................................552Setting a Destination Using a PredictiveDestination......................................................552Setting a Destination Using a RecentDestination......................................................552Setting a Destination Using a SavedDestination......................................................552Setting a Destination Using the MapScreen..............................................................552Setting a Destination Using the Text EntryScreen..............................................................552
Setting a Memory Preset...........................522Settings Data...................................................28Setting the Adaptive Cruise ControlGap.................................................................315Setting the Adaptive Cruise ControlSpeed............................................................314Setting the Blower Motor Speed...............170Setting the Charging Schedule andPreferences................................................250Setting the Clock and Date.......................523Setting the Liftgate Opening Height.........101Setting the Speed Sign Recognition SpeedTolerance.....................................................375
Setting the Speed Sign Recognition SpeedWarning........................................................375Setting the Temperature..............................170Shifting Your Immobile Vehicle Out of Park(P) - Gasoline...............................................264Shifting Your Vehicle Into Gear................259Side Parking Aid...........................................296Locating the Side Parking Aid Sensors........297Side Parking Aid Audible Warnings...............297Side Parking Aid Limitations...........................296What is the Side Parking Aid...........................296
Signing Into Your Account.........................536Sitting in the Correct Position....................178Software Update Indicators......................555Software Update Settings..........................554Software UpdateSee: Software Update Settings......................554See: Vehicle Software Updates......................554
Sounding the Panic Alarm............................79Special Operating Conditions ScheduledMaintenance...............................................572Speedometer.................................................139Speed Sign Recognition Indicators.........375Speed Sign Recognition Limitations........374Speed Sign RecognitionPrecautions..................................................374
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