
WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor and ahigh voltage battery combined with agasoline engine.
HOW DOES A HYBRID ELECTRIC
VEHICLE WORK
The hybrid vehicle combines electric andgasoline propulsion to provide optimalperformance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops toprovide power when required and to savefuel when not needed. When coasting at lowspeeds, coming to a stop or standing, thegas engine normally shuts down and yourvehicle operates in electric-only mode.
Conditions that may cause the gasolineengine to start or remain running include:
•Considerable vehicle acceleration.
•Driving uphill.
•The high voltage battery charge level islow.
•Heating or cooling the vehicle interior inhigh or low outside temperatures.
•The gasoline engine is below normaloperating temperature.
•Towing a trailer.
•Certain selectable drive modes couldcause the engine to run. See Selectinga Drive Mode (page 338).
Your hybrid vehicle also comes with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and captures brake energy andstores it in the high voltage battery.
You could also notice that your enginecontinues to run instead of shutting off duringextended downhill driving. The engine stayson during this engine braking but is not usingany fuel.
You could also hear a slight whine or whistlewhen operating your vehicle. This is thenormal operation of the electric motor in thehybrid system.
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
HYBRID ELECTRIC VEHICLE
INDICATORS
When you start your vehicle, agreen READY indicator lightappears in the instrument clusterletting you know that your vehicle is readyfor driving.
The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle to beready to drive without requiring the gasengine to be running.
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The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate control changeis requested or you press the acceleratorpedal.
HYBRID ELECTRIC VEHICLE
INFORMATION – TROUBLESHOOTING
HYBRID ELECTRIC VEHICLEINFORMATION – WARNING LAMPS
Illuminates if your vehicle has anelectrical component fault or failurethat causes your vehicle to shutdown or enter a limited operating mode. Amessage may appear in the instrumentcluster display.
HYBRID ELECTRIC VEHICLEINFORMATION – INFORMATIONMESSAGES
ActionMessage
Displays when amalfunction occursin the high voltageelectric system. Stopyour vehicle as soonas it is safe to do so.Have your vehiclechecked as soon aspossible.
Stop Safely Now
HYBRID ELECTRIC VEHICLEINFORMATION – FREQUENTLY ASKEDQUESTIONS
What should I do if the vehicle runs out offuel and the high voltage battery is out ofcharge?
Refuel and start your vehicle normally.The engine will recharge the highvoltage battery.
Why does the engine sometimes start atkey-on?
The vehicle's computer determines if anengine start is required at key-on. Itstarts the engine when necessary forcabin heating, windshield defrost, or ifthe outside temperature is low.
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energyper gallon than gasoline. Your hybridvehicle is not designed to use E85 (85%ethanol).
Why does it take a long time before theengine shuts down?
There are several reasons the enginestays on for an extended amount of timewhen you first start it. One commonreason is to make sure that theemissions components are warmenough to minimize tailpipe emission.As the climate gets cooler, theengine-on time is extended.
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The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle to beready to drive without requiring the gasengine to be running.
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate control changeis requested or you press the acceleratorpedal.
WHAT IS LOW ENGINE USE MODE
Low engine use mode maintains properengine lubrication at sufficient temperatureand activates when you drive your vehiclewith limited engine operation.
HOW DOES LOW ENGINE USE MODEWORK
When in low engine use mode, your vehicleruns the engine as necessary. When lowengine use mode begins, a message appearsin the information display. If low engine usemode does not complete before you switchyour vehicle off, it continues the next timeyou start your vehicle and the messagereappears.
Note:Pure EV now mode is not availablewhen in low engine use mode.
Note:Cold temperatures affect the enginewarm up time and the low engine use modemay operate more frequently.
Note:An oil change is not required but givesyou the option of not running a low engineuse cycle. Resetting the oil life monitoringsystem suspends the low engine use mode.
PLUG-IN HYBRID ELECTRIC VEHICLE
INFORMATION – TROUBLESHOOTING
PLUG-IN HYBRID ELECTRIC VEHICLEINFORMATION – WARNING LAMPS
Illuminates if your vehicle'selectrical system requires serviceto identify the cause for yourvehicle to shut down or enter a limitedoperating mode. A message may appear inthe instrument cluster display. Have yourvehicle checked as soon as possible.
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RUNNING OUT OF FUEL
FILLING A PORTABLE FUELCONTAINER
WARNING: Flow of fuel through afuel pump nozzle can produce staticelectricity. This can cause a fire if you arefilling an ungrounded fuel container.
Use the following guidelines to avoidelectrostatic charge build-up, which canproduce a spark, when filling an ungroundedfuel container:
•Only use an approved fuel container totransfer fuel to your vehicle. Place thecontainer on the ground when filling it.
•Do not fill a fuel container when it isinside your vehicle (including the cargoarea).
•Keep the fuel pump nozzle in contactwith the fuel container when filling it.
•Do not use a device that holds the fuelpump nozzle lever in the fill position.
ADDING FUEL FROM A PORTABLEFUEL CONTAINER
WARNING: Do not insert the nozzleof a fuel container or an aftermarket funnelinto the fuel filler neck. This may damagethe fuel system filler neck or its seal andcause fuel to run onto the ground.
WARNING: Do not pry open the fueltank filler valve. This could damage the fuelsystem. Failure to follow this instructioncould result in fire, personal injury or death.
WARNING: Do not dispose of fuel inthe household refuse or the public sewagesystem. Use an authorized waste disposalfacility.
When refueling the vehicle fuel tank from afuel container, use the fuel filler funnelincluded with your vehicle. See Locatingthe Fuel Filler Funnel (page 224).
Note:Do not use aftermarket funnels as theymay not work with the capless fuel systemand can damage it.
When refueling the vehicle fuel tank from afuel container, do the following:
1.Fully open the fuel filler door.
2.Fully insert the fuel filler funnel into thefuel filler inlet.
3.Add fuel to your vehicle from the fuelcontainer.
4.Remove the fuel filler funnel.
5.Fully close the fuel filler door.
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Do not attempt to start the engine if you havefilled the fuel tank with incorrect fuel.Incorrect fuel use could cause damage notcovered by the vehicle Warranty. Have yourvehicle immediately checked.
MANUALLY OPENING THE FUELFILLER DOOR
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel untilthe sound stops. Otherwise, fuel may sprayout, which could cause serious personalinjury.
Note:The transmission must be in park (P)or neutral (N).
When using the manual override lever dothe following:
1.Switch the ignition on.
Note:The manual override lever is in thedriver side rear wheel well area.
2.Pull the manual override lever.
3.Switch the ignition off.
4.Complete the refueling process within20 minutes.
Note:Only follow this procedure if the fuelfiller door fails to open. If the problemremains, have your vehicle checked as soonas possible.
FUEL TANK CAPACITY
Advertised Capacity
The advertised capacity is the maximumamount of fuel that you can add to the fueltank when the fuel gauge indicates empty.
In addition, the fuel tank contains an emptyreserve. The empty reserve is an unspecifiedamount of fuel that remains in the fuel tankwhen the fuel gauge indicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. See Capacities andSpecifications (page 495).
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial, such as cigarettes, away fromthe battery and all fuel related parts.
•Set the parking brake, shift thetransmission to park (P) and block thewheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Open the left-hand front door.
2.Fully pull the hood release lever and letit completely retract.
Note:This action releases the hood latch.
3.Fully pull the hood release lever for asecond time.
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ENGINE OIL CAPACITY AND
SPECIFICATION - 2.0L ECOBOOST™
Use oil that meets the defined specificationand viscosity grade.
If you do not use oil that meets the definedspecification and viscosity grade, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced vehicle performance.
•Reduced fuel economy.
An oil that displays this symbol conforms tocurrent engine, emission system and fueleconomy performance standards of ILSAC.
We recommend Motorcraft motor oil for yourvehicle. If Motorcraft oil is not available, usemotor oils of the recommended viscositygrade that display the API Certification Markfor gasoline engines.
Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that your vehiclewarranty does not cover.
Capacities
Including the Oil FilterVariant
6.1 qt (5.8 L)All.
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Note:If you use your vehicle regularly abovethe altitude of 7,500 ft (2,286 m) and underthe temperature of -4.0°F (-20°C), it isrecommended to use the alternative engineoil.
ENGINE OIL CAPACITY AND
SPECIFICATION - 2.5L, PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
Use oil that meets the defined specificationand viscosity grade.
If you do not use oil that meets the definedspecification and viscosity grade, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced vehicle performance.
•Reduced fuel economy.
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