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Mobile Power Cord Indicator Lights
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Amber Fault Indicator Light. A
Blue Status Indicator Light. B
Red Trouble Indicator Light. C
Indicator Description Mobile Power Cord
Fault Indicator Type
The amber fault
indicator illuminates
to communicate that
the charger is
rebooting after an
error. AMBER
When plugged into
the wall outlet, the
blue indicator illumin-
ates to communicate
that the charger is
ready to use. BLUE
The red indicator
illuminates when the
charger has
detected an error. If
the red indicator is
illuminated, the RED
Indicator Description Mobile Power Cord
Fault Indicator Type
charger will not
deliver power to the
vehicle. The error
must be corrected
before a charging
cycle can begin or
continue.
Note:When first plugged into a wall outlet
the amber, blue and red indicators will blink
once. Then the blue indicator turns on,
followed by a blink of the red indicator. After,
the blue indicator turns off then back on. This
cycle will happen twice if a different
connector is used from a previous charge.
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ACTION MODE RED BLUE AMBER
Make sure the outlet is
operational, and the circuit
breaker is in the ON posi-
tion or try using another
outlet. Ensure the
connector is fully inserted
into mobile power cord.
Ensure the plug is not
severely degraded. If the
error persists, contact us. UNPOWERED;
The mobile power cord is
not powered. OFF OFF OFF
No action required. CHARGING; OFF PULSING OFF
The mobile power cord is
charging.
If you expect the mobile
power cord to be charging
the vehicle, make sure the
vehicle coupler is properly
inserted into the vehicle.
Check and adjust your
charging time preferences
in the on screen display. If
your vehicle is still not
charging, contact us. STANDBY;
The mobile power cord is
powered and ready to
charge. At the current time
the mobile power cord is
not charging the vehicle. OFF ON OFF
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ACTION MODE RED BLUE AMBER
Wait for the mobile power
cord to return to standby.
If the mobile power cord
cycles for more than 2-3
minutes, unplug the vehicle
coupler. Unplug and replug
in the connector. If the
issue persists, contact us. REBOOTING;
The mobile power cord is
recovering after encoun-
tering an error. ON ON ON
Make sure the connector
and the control box are
properly connected.
Unplug and replug in the
connector. If the mobile
power cord is warm or in a CHARGING REDUCED;
The mobile power cord is
charging at a reduced rate
due to overheating. OFF PULSING ON
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
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ACTION MODE RED BLUE AMBER
Make sure the connector
and control box are prop-
erly connected. Unplug
and replug in the
connector. If the mobile
power cord is warm or in a CHARGING REDUCED, AC
PLUG OR WALL OUTLET;
The mobile power cord is
charging at a reduced rate
due to overheating of the
connector or the wall
outlet. OFF PULSING 1 FLASH
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
Make sure the connector
and control box are prop-
erly connected. Unplug
and replug in the
connector. If the mobile
power cord is warm or in a USER
TROUBLESHOOTING;
The mobile power cord has
encountered a fault that
requires troubleshooting. OFF OFF ON
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
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ACTION MODE RED BLUE AMBER
Try a different connector if
you have one available. If
error persists, contact us. NON - RECOVERABLE
FAULT;
There is an internal fault in
the mobile power cord that
cannot be recovered. ON OFF OFF
Try using another
connector if you have one
available. If not, contact us
about obtaining a replace-
ment. If your warranty has
expired, you can order a
replacement from your ford
dealer. NON - RECOVERABLE
FAULT;
There is an internal fault in
the connector that cannot
be recovered. 1 FLASH OFF OFF
Potential shock hazard -
immediately turn off circuit
breaker for the outlet
within home. Discontinue
use. Contact us about
obtaining a replacement. GROUND LEAKAGE
FAULT;
Electrical current is leaking
through a potentially
unsafe path. PULSING OFF OFF
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Note:When plugging into an unfamiliar wall
outlet, let the vehicle charge for several
minutes before leaving it unattended. The
red indicator will illuminate if not charging.
The unit will turn off if breaker or
infrastructure ground fault circuit interrupter
(GFCI) is tripped. You can view vehicle
charging status remotely via the Lincoln Way
App.
Mobile Power Cord Auto-Restart
Auto-restart helps to make sure that your
vehicle will be charged and ready for use
when needed. A charge could be interrupted
if errors are detected. Charging resumes
once the error is no longer detected. The
red indicator illuminates during an error
condition.
The exception to the immediate auto-restart
is when the interruption is due to a charger
ground fault circuit interrupter (GFCI) event.
The charger attempts to restart 15 minutes
after a ground fault circuit interrupter (GFCI)
event. After the fourth attempt to restart, the
charger shuts down and the red indicator
stays on.If the fault persists, do not continue to try to
charge your vehicle. Contact your authorized
dealer.
CARE INSTRUCTIONS
Do not use cleaners or solvents as this could
damage your mobile power cord. Do not
place stress on the charger cables. If unit
overheats, remove the mobile power cord
from direct sunlight.
SAFETY FEATURES
The charger includes the following safety
features to protect against the risk of electric
shock:
• Service Ground Check: The charger
constantly checks for the presence of a
service ground connection. If the service
ground ever fails, the charger red
indicator turns ON and shuts down power
to the vehicle.
• Thermal Event Sensor: Charger module
senses out-of-ordinary thermal events
and decreases the charging current or
shuts the unit down if required.• Ground fault circuit interrupter (GFCI)
Protection: The charger has a ground
fault circuit interrupter (GFCI) reaction
system to protect against electric shock.
If the charger module detects an output
ground fault, it shuts down power to the
output cable and illuminates the red
indicator.
• Insulation: The charger module,
connector, cable assembly, and charge
coupler are completely insulated. There
are no exposed live parts, to protect
against electric shock.
• Unintentional Disconnection: The charge
coupler is designed to minimize
unintentional disconnection. A pilot signal
wire in the cable and charge coupler
eliminates the possibility of electric shock
when not connected to a vehicle or if an
unintended disconnect occurs during a
charge. Disconnection during charging
is safe.
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Charge Port
The charge port is between the front
left-hand side door and the front left-hand
wheel well. To open, press the center right
edge of the charge port door, and then
release.
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Note: Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light to
help with plugging in and to acknowledge
actions such as plugging in, unplugging or
pressing the charge times button.
Blue is used when you plug the vehicle in
and are either charging or waiting to charge.
Orange indicates charge faults.
Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings for
this location. Select charge settings on the
home page of your touchscreen or under the
vehicle settings menu to access charge
preferences.
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Charging
E306676To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the charge
port door and then release to open the
door.
3. Plug the charging coupler into the charge
port receptacle on your vehicle. Make
sure the button clicks confirming that you
have completely engaged the coupler.
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Note:Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note:Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging.
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4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle. The
charge status indicator lights up each
zone alternately from bottom to top and
from bottom to top again.5. If using a charging station, follow the
instructions on the charge station to
begin the charging process.
Charge Port Indicators
The charge status indicator displays how far
along the charge is:
• When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is between
20-40 percent.
• When two zones illuminate and the next
is pulsing, the charge is between 40-60
percent.
• When three zones illuminate and the next
is pulsing, the charge is between 60-80
percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is
100 percent.
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80%-100% state of charge. A.
60%-80% state of charge. B.
40%-60% state of charge. C.
20%-40% state of charge. D.
0%-20% state of charge. E.
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