2023 LINCOLN AVIATOR audio

Function Button
If available, displays the list of tracks in the Now Playing playlist. Browse
This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories. New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within the
category you are browsing. A-Z Jump
If available, this allows you to browse the folders and files on your
USB device. Explore Device
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USB Ports
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The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
Bluetooth®-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 552).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreen
to access the climate control features.
Note:You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 555).
Accessing the Climate Control Menu
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Touch the button to access
additional controls for the front
climate system.
Directing the Airflow
Touch the button to direct airflow
to the windshield air vents and
de-mister.
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SYNC™ 3

Action and Description Menu Item
Touch this button to view nearby movie theaters and their show times, if available. Movie Listings
Touch this button to view the nearby weather, current weather, or the five-day forecast for the
chosen area. Weather
Select to see the weather map, which can show storms,
radar information, charts and winds. Map
Select to choose from a listing of weather locations. Area
Touch this button to view scores and schedules from a variety of sports. You can also save up to
10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Sports Info
Touch this button to view ski conditions for a specific area. Ski Conditions
SETTINGS
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Press the button to enter the
settings menu.
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Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
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USB and Bluetooth® Audio
Possible Cause and Resolution Symptom
I cannot connect my device. – Device malfunction.
• Disconnect your device. Switch your device off and on to reset it and try again.
– Cable connection issue.
• Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
• Use the cable recommended by the device manufacturer.
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Possible Cause and Resolution Symptom
I cannot stream audio from my Bluetooth®
device.– Incompatible device.
• Check the compatibility of your device on our website.
– Device not connected.
• Pair your device. See Phone (page 536).
– Media player not running.
• Start the media player on your device.
The system does not recognize the music on
my device.– Missing or incorrect audio file metadata, for example artist, song title, album or genre.
• Repair the files on your device.
– Corrupt files.
• Repair the files on your device.
– Copyright-protected files.
• Use a device that contains files that are not copyright protected.
– Unsupported file format.
• Repair or convert the files to a supported format.
– Device indexing required.
• Re-index your device. See Settings (page 555).
– Device lock screen enabled.
• Unlock your device before connecting it.
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SYNC™ 3

Possible Cause and Resolution Symptom
Sometimes I cannot hear a track playing on
my device.– Device malfunction.
• Disconnect your device. Switch your device off and on to reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum.– Device limitation.
• Turn the volume down on your device.
If the system does not play the tracks on your USB device in the correct order, the following
information could help: The system does not play the tracks on my
USB drive in the correct order.
– If you are selecting USB as the audio source when the system is still indexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finished indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they
are located. SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting the option to play all tracks from the browsing menu, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of where they are located.
SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
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SYNC™ 3

Phone
Possible Cause and Resolution Symptom
During a call, I can hear excessive background
noise.– Incorrect cell phone settings.
• Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
During a call, I can hear the other person but
they cannot hear me.– Cell phone malfunction.
• Switch your cell phone on and off, and vehicle Bluetooth® on and off and try again.
– Cell phone microphone muted.
• Unmute your cell phone microphone.
– Privacy mode is enabled.
• Switch off privacy mode.
During a call, I cannot hear the other person
and they cannot hear me.– System restart required.
• Switch the ignition off and open the door. Close the door and lock the vehicle. Wait
until the touchscreen is off and any illuminated USB ports are not illuminated. Unlock
the vehicle, switch the ignition on and try again.
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SYNC™ 3

Possible Cause and Resolution Symptom
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer. I lost a remote control.
You might have erased and reprogrammed the remote controls. This could happen if you
let a dealership add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
Resetting the System
1. Simultaneously press and hold the seek
up and the audio unit power buttons until
the screen goes black.
2. Wait three minutes to allow the system
to complete the reset.
3. Press the audio unit power button to
switch the system on.
Note:You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
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