Note:When plugging into an unfamiliar wall
outlet, let the vehicle charge for several
minutes before leaving it unattended. The
red indicator will illuminate if not charging.
The unit will turn off if breaker or
infrastructure ground fault circuit interrupter
(GFCI) is tripped. You can view vehicle
charging status remotely via the Lincoln Way
App.
Mobile Power Cord Auto-Restart
Auto-restart helps to make sure that your
vehicle will be charged and ready for use
when needed. A charge could be interrupted
if errors are detected. Charging resumes
once the error is no longer detected. The
red indicator illuminates during an error
condition.
The exception to the immediate auto-restart
is when the interruption is due to a charger
ground fault circuit interrupter (GFCI) event.
The charger attempts to restart 15 minutes
after a ground fault circuit interrupter (GFCI)
event. After the fourth attempt to restart, the
charger shuts down and the red indicator
stays on.If the fault persists, do not continue to try to
charge your vehicle. Contact your authorized
dealer.
CARE INSTRUCTIONS
Do not use cleaners or solvents as this could
damage your mobile power cord. Do not
place stress on the charger cables. If unit
overheats, remove the mobile power cord
from direct sunlight.
SAFETY FEATURES
The charger includes the following safety
features to protect against the risk of electric
shock:
• Service Ground Check: The charger
constantly checks for the presence of a
service ground connection. If the service
ground ever fails, the charger red
indicator turns ON and shuts down power
to the vehicle.
• Thermal Event Sensor: Charger module
senses out-of-ordinary thermal events
and decreases the charging current or
shuts the unit down if required.• Ground fault circuit interrupter (GFCI)
Protection: The charger has a ground
fault circuit interrupter (GFCI) reaction
system to protect against electric shock.
If the charger module detects an output
ground fault, it shuts down power to the
output cable and illuminates the red
indicator.
• Insulation: The charger module,
connector, cable assembly, and charge
coupler are completely insulated. There
are no exposed live parts, to protect
against electric shock.
• Unintentional Disconnection: The charge
coupler is designed to minimize
unintentional disconnection. A pilot signal
wire in the cable and charge coupler
eliminates the possibility of electric shock
when not connected to a vehicle or if an
unintended disconnect occurs during a
charge. Disconnection during charging
is safe.
254
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)
Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles
WARNING: When loading the
roof racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded
vehicles, with higher centers of gravity,
may handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.
AIR SUSPENSION (IF EQUIPPED)
WARNING: If your vehicle has
self-leveling air suspension, you must
switch the system off before carrying out
any maintenance or repair. Failure to follow
this warning could result in serious
personal injury or death.The air suspension system automatically
adjusts to maintain a constant frame height,
allows for ease of vehicle loading, provides
improved vehicle ride, and increased driver
comfort.
You can adjust different ride settings through
the selectable drive modes. See Selecting
a Drive Mode (page 343).
Note:The air suspension system may not
operate properly if you exceed the load limit.
See Load Limit (page 348).
Note:When your vehicle is off, the air
compressor may run for a short time. This is
normal.
Switching the systems on or off
You can access the air suspension, liftgate
and easy entry features through the
information display menu settings. See
General Information (page 136).
Using the Service Mode
When the service mode is active, the air
suspension does not make any adjustments
while your vehicle is stationary.Note:Always switch the air suspension
service mode to on before servicing your
vehicle.
Using Cargo Loading
The air suspension cargo loading feature
lowers your vehicle for easier access when
the system detects the liftgate is opening.
When the liftgate is closed your vehicle
returns to its normal height after a short time.
Note:To preserve your vehicle battery, your
vehicle may only lower for cargo mode one
to two times per ignition cycle.
Using Easy Entry
The air suspension can lower your vehicle
to an easier access entry height when the
system detects the intelligent access key,
you press the unlock button, use the remote
start, or use Phone as a Key.
The leveling process stops when you open
a door or the target level is achieved.
Note:To stop the leveling process, press the
lock button on the intelligent access key.
352
Load Carrying
CONNECTING THE VEHICLE TO A
MOBILE NETWORK
WHAT IS THE MODEM
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates.Note:We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.ENABLING THE MODEM USING THE
LINCOLN WAY
1. Open the Lincoln Way app on your
device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on.6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle
with your Lincoln Way account.
ENABLING THE MODEM USING THE
TOUCHSCREEN
E280315
Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select Connectivity Settings.
3. Switch connectivity features on.
490
Network Connectivity
Possible Cause and Resolution Symptom
You might not have created a personal profile.
My profile will not recall.Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are using to a profile.
You might not have linked the remote control you are using to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or remote start on a linked remote
control.
You might have deleted the personal profile.
Personal Profiles is turned off. My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not.
The preset positions are the same as the guest or previously active profile.
572
SYNC™ 3
Hood LockSee: Opening and Closing the Hood............398
Horn..................................................................106
How Does 911 Assist Work...........................66
How Does Adaptive Cruise Control With
Stop and Go Work.....................................305
How Does Auto Air Refresh Work.............173
How Does Reverse Braking Assist
Work..............................................................277
How Does the Rear Occupant Alert System
Work...............................................................193
Hybrid Vehicle Frequently Asked
Questions.....................................................221
Hybrid Vehicle Operation............................217
I
In California (U.S. Only)................................374
Information Display Control........................106
Information Displays.....................................136
General Information............................................136
Information Messages..................................142
Installing Child Restraints.............................29
Installing the Vehicle Identification
Card..............................................................489
Instrument Cluster.........................................128
Instrument Lighting Dimmer........................112
Instrument Panel.............................................24Interior Air Quality.........................................173
Interior Air Quality – Troubleshooting............175
Refreshing the Interior Air.................................174
Interior Air Quality –
Troubleshooting..........................................175
Interior Air Quality – Information
Messages..........................................................175
Interior Lamps..................................................117
Interior Mirror..................................................124
Introduction........................................................11
J
Jump Starting the Vehicle..........................366
K
Keyless Entry.....................................................91
Keyless Starting............................................205
Keys and Remote Controls..........................68
L
Lane Keeping System.................................320
Liftgate...............................................................94
Lighting Control...............................................111
Lighting..............................................................111
General Information..............................................111
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................576
Load Carriers
See: Roof Racks and Load Carriers...............347
Load Carrying................................................346
Load Limit.......................................................348
Locating the Wireless Accessory
Charger........................................................202
Locking and Unlocking..................................83
Luggage Covers...........................................346
Lug Nuts
See: Changing a Road Wheel..........................451
M
Maintenance..................................................398General Information...........................................398
Memory Function..........................................184
Message Center
See: Information Displays.................................136
MirrorsSee: Windows and Mirrors.................................121
Mobile Communications Equipment..........16
Mobile Device Data.........................................21
Moonroof.........................................................125
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV)............................462
671
Index
Tire Pressure Monitoring System
Sensors..............................................................621
Wireless Accessory Charging Module..........627
Rear Occupant Alert System Audible
Warnings.......................................................194
Rear Occupant Alert System
Indicators......................................................194
Rear Occupant Alert System
Limitations....................................................193
Rear Occupant Alert System
Precautions..................................................193
Rear Occupant Alert System......................193
Rear Parking Aid...........................................286
Rear Passenger Climate Controls -
Vehicles With: Quadruple Zone
Automatic Temperature Control.............169
Rear Passenger Climate Controls -
Vehicles With: Triple Zone Automatic
Temperature Control..................................170
Rear Seats.......................................................187
Rear Under Floor Storage..........................346
Rear View Camera.......................................297
Rear View Camera
See: Rear View Camera....................................297
Rear Window Wiper and Washers............109
Rear Wiper Blades
See: Changing the Rear Wiper Blades..........419
Recommended Towing Weights..............356Reduced Engine Performance...................361
Refreshing the Interior Air...........................174
Automatically Refreshing the Interior Air.......174
Manually Refreshing the Interior Air...............174
Refueling - Excluding: Hybrid Electric
Vehicle (HEV)..............................................226
Refueling - Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................229
Remote Control...............................................69
Remote Start...................................................172
Repairing Minor Paint Damage.................427
Replacement Parts Recommendation........14
Replacing a Lost Key or Remote
Control.............................................................73
Replacing the Cabin Air Filter.....................173
Reporting Safety Defects (Canada
Only)..............................................................380
Reporting Safety Defects (U.S. Only)......380
Resuming the Set Speed...........................304
Reverse Braking Assist Indicators...........278
Reverse Braking Assist Precautions........277
Reverse Braking Assist...............................277
Reverse Braking Assist –
Troubleshooting.............................................279
Reverse Braking Assist –
Troubleshooting.........................................279
Reverse Braking Assist – Frequently Asked
Questions........................................................280Reverse Braking Assist – Information
Messages.........................................................279
Roadside Assistance...................................364
Roadside Emergencies...............................364
Rollover Warning...........................................591
Roof Racks and Load Carriers...................347
Running-In
See: Breaking-In..................................................361
Running Out of Fuel....................................225
S
Safety Canopy™................................................61
Safety Precautions.......................................223
Satellite Radio...............................................502
Scheduled Maintenance............................579
Seatbelt Extensions.......................................53
Seatbelt Height Adjustment.........................49
Seatbelt Reminder..........................................50
Seatbelts...........................................................46
Principle of Operation..........................................46
Seatbelt Warning Lamp and Indicator
Chime..............................................................49
Seats.................................................................176
Security.............................................................99
Selecting a Drive Mode..............................343
Service Data......................................................19
Settings Data...................................................20
673
Index
Using All-Wheel Drive.................................264
Using MyKey With Remote Start
Systems...........................................................81
Using Snow Chains......................................445
Using Stability Control................................283
Using Summer Tires....................................444
Using the Backup Start Passcode..............75
Using the Valet Mode....................................75
Using Traction Control.................................281
Using Voice Recognition............................509
Utilizing the Mediation/Arbitration Program
(Canada Only).............................................376
V
Vehicle Care...................................................421General Information............................................421
Vehicle Identification Number..................465
Vehicle Identification...................................489
Vehicle Storage.............................................427
Vehicle Wi-Fi Hotspot..................................494
Ventilated Seats............................................192
Ventilation
See: Climate Control..........................................165
VINSee: Vehicle Identification Number...............465
Voice Control..................................................104
W
Warning Lamps and Indicators...................131
Warranty Information...................................628
Washer Fluid Check......................................417
Washers
See: Cleaning the Exterior...............................422
See: Wipers and Washers.................................107
Waxing.............................................................423
Welcome Lighting..........................................116
What Is 911 Assist............................................66
What Is Adaptive Cruise Control With Lane
Centering.....................................................305
What Is Auto Air Refresh..............................173
What Is Automatic High Beam
Control............................................................119
What Is Cruise Control................................303
What Is Drive Mode Control......................343
What Is Hill Descent Control.....................284
What Is Intelligent Adaptive Cruise
Control..........................................................305
What Is Phone as a Key.................................74
What Is Reverse Braking Assist................277
What Is the Cabin Air Filter.........................173
What is the Rear Occupant Alert
System...........................................................193
What Is the Wireless Accessory
Charger........................................................202Wheel Nuts
See: Changing a Road Wheel..........................451
Wheels and Tires.........................................430General Information...........................................430
Technical Specifications...................................458
Wi FiSee: Changing the Vehicle Wi-Fi Hotspot Name
or Password.....................................................494
See: Creating a Vehicle Wi-Fi Hotspot.........494
See: Vehicle Wi-Fi Hotspot..............................494
Windows and Mirrors....................................121
Windshield Washers.....................................109
Windshield Wipers - Vehicles With: Heated
Wiper Blades...............................................108
Windshield Wipers - Vehicles Without:
Heated Wiper Blades................................107
Wiper Blades
See: Checking the Wiper Blades....................418
Wipers and Washers.....................................107
Wireless Accessory Charger
Precautions.................................................202
Wireless Accessory Charger.....................202
675
Index