3. Insert the fuel pump nozzle up to the first
notch on the nozzle A. Keep the fuel
pump nozzle resting on the fuel tank filler
pipe.
E139203
A
B
4. Hold the fuel pump nozzle in position B
when refueling. Holding the fuel pump
nozzle in position A can affect the flow
of fuel and shut off the fuel pump nozzle
before the fuel tank is full.
5. Operate the fuel pump nozzle within the
area shown.
E190819081
6. When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.Do not attempt to start the engine if you have
filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage that
the vehicle Warranty may not cover. See your
authorized dealer immediately.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully close,
a message could appear in the information
display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to
do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
228
Fuel and Refueling
GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to follow this
instruction could result in serious personal
injury or death.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:The high-voltage battery does not
require regular service maintenance.
CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustrations below to identify the
charger, and the instructions for use with the
specific type charger.
Charging Solution One (If Equipped)
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Do not use the
dual-voltage charging cord in commercial
garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
238
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)
AUTOMATIC TRANSMISSION
WARNING: Apply the parking brake
and make sure your vehicle is in park (P).
Power the vehicle off and remove the keys
or remote control whenever you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note:You cannot shift out of park (P) unless
the intelligent access key is inside your
vehicle.
Understanding Your Transmission
Selector Positions
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center stack below the touchscreen.
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Park. P
Reverse. R
Neutral. N
Drive. D
The instrument cluster displays the current
position.Note:The position could illuminate on the
transmission selector.
Park (P)
With the transmission in park (P), your vehicle
locks the transmission and prevents the
wheels from turning. Always come to a
complete stop before putting your vehicle
into and out of park (P). An audible tone
sounds once you select park (P).
When you switch the ignition off, your vehicle
shifts into park (P). If you switch the ignition
off while your vehicle is moving, the
transmission first shifts into neutral (N) until
it reaches a speed less than 3 mph (5 km/h)
and then shifts into park (P).
The electric parking brake could apply when
you shift to park (P) without the brake pedal
fully pressed. The electric parking brake
applies when you shift to park (P) on large
slopes. The electric parking brake releases
with the drive away release function, or
manually as described in the Releasing the
Electric Parking Brake section. See Electric
Parking Brake (page 272).
259
Transmission
Do not tow your vehicle in this mode. Failure
to follow these instructions could result in
vehicle damage not covered by the vehicle
warranty.
Entering Temporary Neutral Mode
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:An instructional message appears.
5. Press the neutral (N) button.
Note:A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note:Your vehicle is free to roll.
7. Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Note:The neutral (N) indicator on the
transmission selector may flash in this mode.
Exiting Temporary Neutral Mode
1. Press the brake pedal.2. Shift into park (P), or power your vehicle
on and shift into drive (D) or reverse (R).
Manually Shifting Gears
The instrument cluster displays the current
gear. The current gear flashes when your
vehicle cannot shift into the requested gear.
Your vehicle will not shift if the requested
gear raises or lowers the engine speed
beyond the limit.
Your vehicle could shift when you fully press
the accelerator or brake pedal.
Note:Prolonged driving with high engine
speed could cause vehicle damage not
covered by vehicle warranty.
Note:Drive modes could affect when the
vehicle shifts into the requested gear.
E144821
Manually Shifting Gears in Drive (D)
Use this feature to temporarily change gear.
Note:We recommend using this feature for
engine braking or driving on hilly or
mountainous roads.
• Pull any paddle to switch the feature on.
• Pull the right (+) paddle to upshift.
• Pull the left (-) paddle to downshift.
• Hold the + paddle for a few seconds to
switch the feature off.
Note:The feature switches off after a short
period of time if neither paddle is pulled.
Manual Park Release
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, apply the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate.
261
Transmission
WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
WARNING: Do not drive your vehicle
until you verify that the stoplamps are
working.
Use the manual park release to move your
transmission from the park (P) position in the
event of an electrical malfunction or
emergency.Activating the Manual Park Release CableE294326
1. Apply the parking brake. See Electric
Parking Brake (page 272).
Note:If the vehicle battery is dead, for
example, no electrical power is available,
you could require an external power source
to apply the parking brake.
2. Using a flat head screwdriver 4.7 in
(120 mm), carefully open the access cover
under the arm rest console.
3. Turn the vehicle ignition on without
starting the vehicle. Press the push to
start button without pressing the brake.4. Once in the driver seat, fully apply the
brake pedal and hold. Do not release.
5. Insert a screwdriver fully into the Manual
Park Release lever slot, pull the Manual
Park Release lever toward the rear until
the detent in the slot pops up against the
screwdriver. Allow 0.3 in (7 mm) of full
upward travel of the detent, which locks
in the park override mode, and you can
remove the screwdriver. If done correctly,
a message on the instrument cluster
displays Park Not Available, Transmission
Not in Park or Shift System Fault.
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262
Transmission
Note:A screwdriver tool longer than 4.7 in
(120 mm) could hit the underside of the
armrest console before you achieve full
travel of the detent.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake (page
272).
7. Your vehicle remains in neutral (N) for
emergency towing purposes.
8. Switch off the ignition.
9. Once it is safe to do so, and there is no
risk of your vehicle rolling, disconnect
the negative, black, battery cable from
the battery.
Returning Your Vehicle to Normal Mode
1. Once it is safe to do so, reconnect the
negative, black, battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake (page 272).
Note: If the vehicle battery is dead, you
could require an external power source to
apply the parking brake.3. Fully apply the brake pedal and hold, do
not release.
4. Insert the screwdriver fully into the
Manual Park Release lever slot. Push the
tool downwards. The system detent
releases and the Manual Park Release
lever moves forward, allowing the vehicle
to go back into the park (P) position.
Remove the screwdriver.
5. Install the access cover.
6. With your foot fully applied on the brake
pedal, start your vehicle. Confirm that
your vehicle is in the park (P) position and
that the instrument cluster indicates park
(P).
7. If the instrument cluster does not display
the park (P) position or there is a
message stating Park Not Available,
Transmission Not In Park or Shift System
Fault, apply the parking brake before
exiting your vehicle. Contact an
authorized dealer.If Your Vehicle Gets Stuck in Mud or
Snow
If your vehicle gets stuck in the mud or snow,
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note:Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note:Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat.
263
Transmission
If Your Vehicle Gets Stuck
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
WARNING: Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
If your vehicle gets stuck in mud or snow it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
It could be beneficial to disengage Traction
Control while attempting to rock the vehicle.Note:Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note:Do not rock the vehicle for more than
a few minutes or damage to the transmission
and tires could occur or the engine could
overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid "over-driving"
your vehicle (i.e., turn the steering wheel
only as rapidly and as far as required to
avoid the emergency). Excessive steering
can result in less vehicle control, not
more. Additionally, smooth variations of
the accelerator and/or brake pedal
pressure should be utilized if changes in
vehicle speed are called for. Avoid abruptsteering, acceleration or braking which
could result in an increased risk of loss
of vehicle control, vehicle rollover and/or
personal injury. Use all available road
surface to return the vehicle to a safe
direction of travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete to
gravel) there is a change in the way the
vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
267
All-Wheel Drive (If Equipped)
GENERAL INFORMATION
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn. Have your
vehicle checked. If your vehicle has
continuous vibration or shudder in the
steering wheel when braking, have your
vehicle checked.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. Wet brakes result in reduced
braking efficiency. Gently press the brake
pedal a few times when driving from a car
wash or standing water to dry the brakes.
See Cleaning the Wheels (page 427).
Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle
checked. If your vehicle has to be towed,
we recommend that you contact a
professional towing service.
Emergency Brake Assist
Emergency brake assist detects when you
brake heavily by measuring the rate at which
you press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Emergency brake assist
can reduce stopping distances in critical
situations.Note:Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, your brake lamps
may flash during heavy braking. Following
this, your hazard lights may also flash when
your vehicle comes to a stop.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp illuminates momentarily
when you switch the ignition on to
confirm the lamp is functional.
If the warning lamp does not illuminate
during start up, remains on or flashes, the
system may be disabled. Have the system
checked. If the anti-lock brake system is
disabled, normal braking is still operational.
See Warning Lamps and Indicators (page
131).
Note:Indicators vary depending on region.
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Brakes