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agree to comply with all applicable
international and national laws that apply to
the SOFTWARE, including the U.S. Export
Administration Regulations, as well as
end-user, end-use and destination
restrictions issued by U.S. and other
governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Ford
Motor Company is under license. Other
trademarks and trade names are those of
their respective owners.
PRODUCT SUPPORT: Please refer to FORD
MOTOR COMPANY instructions provided in
the documentation for the DEVICES product
support, such as the vehicle owner guide.Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages: EXCEPT
AS PROHIBITED BY LAW, FORD MOTOR
COMPANY, ANY THIRD PARTY SOFTWARE
OR SERVICES SUPPLIERS, AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING FROM
OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.SYNC® Automotive Important Safety
Information Read and follow instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not following
precautions found in the Owner Guide
can lead to an accident or other serious
injuries.
General Operation
•Voice Command Control: Certain
functions within the SYNC® system may
be accomplished using voice commands.
Using voice commands while driving
helps you to operate the system without
removing your hands from the wheel or
eyes from the road.
•Prolonged Views of Screen:  Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
639
Appendices 

3
360 Degree Camera...................................300
9
911 Assist...........................................................66
A
A/CSee: Climate Control..........................................165
About This Manual...........................................11
ABS
See: Brakes...........................................................271
ABS driving hintsSee: Hints on Driving With Anti-Lock
Brakes...............................................................272
Accessories....................................................574
Accessories
See: Replacement Parts Recommendation.....14
Active Park Assist.........................................292
Adaptive Cruise Control.............................305
Adaptive Cruise Control –
Troubleshooting..............................................316
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering..................................312Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go.......................................313
Adaptive Cruise Control Indicators -
Vehicles With: Intelligent Adaptive Cruise
Control...........................................................313
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering.................................307
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go......................................307
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering.................................305
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go......................................306
Adaptive Cruise Control –
Troubleshooting..........................................316
Adaptive Cruise Control – Information
Messages..........................................................316
Adaptive Headlamps.....................................114
Adjusting the Headlamps............................416
Adjusting the Set Speed Tolerance..........316
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column..........................................................102Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column..........................................................102
AFS
See: Adaptive Headlamps.................................114
Airbag Disposal...............................................64
Air Conditioning
See: Climate Control..........................................165
Air FilterSee: Changing the Engine Air Filter..............402
Air Suspension..............................................352
Alarm
See: Anti-Theft Alarm.........................................100
All-Wheel Drive.............................................264
Ambient Lighting............................................117
Anti-Theft Alarm............................................100
Appendices...................................................630
Apps................................................................552
At a Glance.......................................................24
Audible Warnings and Indicators..............135
Audio Control.................................................104
Audio System................................................496
General Information...........................................496
Audio Unit.......................................................497
Auto Air Refresh Hints..................................175
Auto Air Refresh Indicators.........................174
Auto Hold.......................................................275
Autolamps........................................................112
667
Index 

Automatic Climate Control.........................165
Automatic High Beam Control....................119
Automatic High Beam Control
Indicators......................................................120
Automatic Transmission.............................259
Automatic Transmission Fluid
Check...........................................................408
Auto-Start-Stop - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV).............................215
Autowipers......................................................108
Auxiliary Power Points................................200
AWD
See: All-Wheel Drive..........................................264
B
BatterySee: Changing the 12V Battery - Gasoline....410
See: Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV)..................................413
Blind Spot Information System.................326
BLIS
See: Blind Spot Information System..............326
Body Styling Kits...........................................429
Bonnet Lock
See: Opening and Closing the Hood............398
Booster Seats..................................................40
Brake Fluid Check.......................................409Brakes..............................................................271
General Information............................................271
Breaking-In......................................................361
Bulb Specification Chart.............................488
C
Canceling the Set Speed...........................304
Capacities and Specifications...................460
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................465
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV)...............477
Car Wash
See: Cleaning the Exterior...............................422
Catalytic Converter......................................235
Changing a Bulb...........................................420
Changing a Fuse..........................................395
Changing a Road Wheel.............................451
Changing the 12V Battery - Gasoline.......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV)..............................413
Changing the Engine Air Filter.................402
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper
Blades............................................................419Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper
Blades............................................................418
Changing the Rear Wiper Blades..............419
Changing the Vehicle Wi-Fi Hotspot Name
or Password................................................494
Charging a Wireless Device......................202
Charging the High Voltage Battery - Plug-In
Hybrid Electric Vehicle (PHEV)...............238
Checking MyKey System Status.................80
Checking the Interior Air Quality...............173
Checking the Wiper Blades........................418
Child Restraint and Seatbelt
Maintenance.................................................52
Child Restraint Positioning...........................42
Child Safety......................................................27General Information.............................................27
Child Safety Locks..........................................44
Cleaning Leather Seats..............................426
Cleaning Products.........................................421
Cleaning the Engine....................................424
Cleaning the Exterior..................................422
Cleaning the Instrument Panel and
Instrument Cluster Lens...........................425
Cleaning the Interior....................................425
Cleaning the Wheels...................................427
Cleaning the Windows and Wiper
Blades...........................................................424
668
Index 

Engine Oil Dipstick.......................................401
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV)..............460
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV).............................461
Entertainment.................................................521
Environment.....................................................23
EPB
See: Electric Parking Brake..............................272
Essential Towing Checks............................357
Event Data.........................................................19
Export Unique Options...................................16
Exterior Mirrors..............................................122
F
Fastening the Seatbelts................................47
Flat Tire
See: Changing a Road Wheel..........................451
Floor Mats......................................................362
Fog Lamps - Front
See: Front Fog Lamps.........................................113
Front Fog Lamps............................................113
Front Parking Aid.........................................288
Front Passenger Sensing System..............58Front Wiper Blades
See: Changing the Front Wiper Blades - Vehicles
With: Heated Wiper Blades..........................419
See: Changing the Front Wiper Blades - Vehicles
Without: Heated Wiper Blades....................418
Fuel and Refueling.......................................223
Fuel Consumption........................................233
Fuel Filler Funnel Location........................224
Fuel Filter.........................................................418
Fuel Quality....................................................224
Fuel Shutoff...................................................365
Fuses...............................................................382
Fuse Specification Chart............................382
G
Garage Door Opener...................................195
Garage Door Opener Introduction...........195
Garage Door Opener Precautions and
Frequencies.................................................195
Gauges.............................................................128
Gearbox
See: Transmission..............................................259
General Information on Radio
Frequencies..................................................68
General Maintenance Information...........579
Getting Assistance Outside the U.S. and
Canada..........................................................377Getting the Services You Need.................373
Global Opening and Closing......................122
H
Hazard Flashers............................................365
Headlamp Adjusting
See: Adjusting the Headlamps........................416
Headlamp Exit Delay.....................................113
Headrest
See: Head Restraints..........................................177
Head Restraints..............................................177
Heated Exterior Mirrors................................171
Heated Rear Window....................................171
Heated Seats...................................................191
Heated Steering Wheel...............................106
Heating
See: Climate Control..........................................165
High Voltage Battery...................................238General Information...........................................238
Hill Descent Control....................................284
Hill Descent Control Indicator...................285
Hill Start Assist..............................................274
Hints on Controlling the Interior
Climate..........................................................168
Hints on Driving With Anti-Lock
Brakes...........................................................272
670
Index 

Hood LockSee: Opening and Closing the Hood............398
Horn..................................................................106
How Does 911 Assist Work...........................66
How Does Adaptive Cruise Control With
Stop and Go Work.....................................305
How Does Auto Air Refresh Work.............173
How Does Reverse Braking Assist
Work..............................................................277
How Does the Rear Occupant Alert System
Work...............................................................193
Hybrid Vehicle Frequently Asked
Questions.....................................................221
Hybrid Vehicle Operation............................217
I
In California (U.S. Only)................................374
Information Display Control........................106
Information Displays.....................................136
General Information............................................136
Information Messages..................................142
Installing Child Restraints.............................29
Installing the Vehicle Identification
Card..............................................................489
Instrument Cluster.........................................128
Instrument Lighting Dimmer........................112
Instrument Panel.............................................24Interior Air Quality.........................................173
Interior Air Quality – Troubleshooting............175
Refreshing the Interior Air.................................174
Interior Air Quality –
Troubleshooting..........................................175
Interior Air Quality – Information
Messages..........................................................175
Interior Lamps..................................................117
Interior Mirror..................................................124
Introduction........................................................11
J
Jump Starting the Vehicle..........................366
K
Keyless Entry.....................................................91
Keyless Starting............................................205
Keys and Remote Controls..........................68
L
Lane Keeping System.................................320
Liftgate...............................................................94
Lighting Control...............................................111
Lighting..............................................................111
General Information..............................................111
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................576
Load Carriers
See: Roof Racks and Load Carriers...............347
Load Carrying................................................346
Load Limit.......................................................348
Locating the Wireless Accessory
Charger........................................................202
Locking and Unlocking..................................83
Luggage Covers...........................................346
Lug Nuts
See: Changing a Road Wheel..........................451
M
Maintenance..................................................398General Information...........................................398
Memory Function..........................................184
Message Center
See: Information Displays.................................136
MirrorsSee: Windows and Mirrors.................................121
Mobile Communications Equipment..........16
Mobile Device Data.........................................21
Moonroof.........................................................125
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV)............................462
671
Index 

Motorcraft Parts - Plug-In Hybrid Electric
Vehicle (PHEV)...........................................464
MyKey – Troubleshooting..............................81
MyKey™..............................................................78
Principle of Operation..........................................78
N
Navigation......................................................538
Network Connectivity.................................490
Connecting the Vehicle to a Mobile
Network............................................................490
Network Connectivity –
Troubleshooting..........................................491
Normal Scheduled Maintenance.............583
O
Oil Change Indicator Reset.......................402
Oil Check
See: Engine Oil Check.......................................401
Opening and Closing the Hood...............398
Opening the Doors........................................90
Ordering Additional Owner's
Literature......................................................379
Overhead Console......................................204
Overriding Automatic High Beam
Control..........................................................120Overriding Reverse Braking Assist..........278
Overriding the Set Speed...........................312
P
Parking Aids..................................................286Principle of Operation.......................................286
Passive Anti-Theft System............................99
PA T S
See: Passive Anti-Theft System........................99
Pedestrian Alert System...............................65
Pedestrian Protection....................................65
Perchlorate........................................................14
Personalized Settings..................................140
Personal Safety System™..............................54
Phone as a Key Limitations..........................74
Phone as a Key................................................74
Phone as a Key – Troubleshooting..................76
Phone as a Key – Troubleshooting............76Phone as a Key – Frequently Asked
Questions...........................................................76
Phone..............................................................536
Plug-In Hybrid Vehicle Operation.............219
Post-Crash Alert System.............................370
Post Impact Braking.....................................372
How Does Post Impact Braking Work...........372
Overriding Post Impact Braking......................372
Post Impact Braking Indicators.......................372Post Impact Braking Limitations.....................372
Power Door LocksSee: Locking and Unlocking..............................83
Power Liftgate..................................................94
Power Seats....................................................179
Power Steering Fluid Check.....................409
Power Windows..............................................121
Pre-Collision Assist.......................................337
Programming the Garage Door
Opener..........................................................196
Programming Your Phone.............................74
Protecting the Environment.........................23
Puncture
See: Changing a Road Wheel..........................451
R
Radio Frequency Certification
Labels............................................................591
Blind Spot Information System Sensors........591
Body Control Module........................................600
Cruise Control Module......................................603
Garage Door Opener........................................607
Keys and Remote Controls..............................608
Radio Transceiver Module.................................611
Remote Function Actuator...............................600
SYNC......................................................................615
Telematics Control Unit....................................620
672
Index 

Settings...........................................................555
Setting the Adaptive Cruise Control
Gap..................................................................311
Setting the Adaptive Cruise Control
Speed............................................................310
Setting the Cruise Control Speed............303
Setting the Hill Descent Speed................284
Side Airbags.....................................................60
Side Sensing System..................................290
Sitting in the Correct Position....................176
Snow Chains
See: Using Snow Chains..................................445
Soft Closing Door............................................91
Spare Wheel
See: Changing a Road Wheel..........................451
Special Notices................................................15
Special Operating Conditions Scheduled
Maintenance...............................................587
Speed Control
See: Cruise Control............................................303
Speed Sign Recognition.............................335
Stability Control............................................282
Principle of Operation.......................................282
Starting a Gasoline Engine........................206
Starting a Hybrid Electric Vehicle
System...........................................................210
Starting and Stopping the Engine...........205
General Information..........................................205
Steering...........................................................336
Steering Wheel..............................................102
Storage Compartments..............................204
Sunroof
See: Moonroof.....................................................125
Sun Visors.......................................................125
Supplementary Restraints System.............55
Principle of Operation.........................................55
Switching Adaptive Cruise Control On and
Off..................................................................309
Switching Automatic High Beam Control
On and Off.....................................................119
Switching Cruise Control On and
Off..................................................................303
Switching From Adaptive Cruise Control
to Cruise Control.........................................313
Switching Hill Descent Control On and
Off..................................................................284
Switching Intelligent Mode On and
Off...................................................................315
Switching Lane Centering On and
Off...................................................................314
Switching Rear Occupant Alert System On
and Off...........................................................194
Switching Reverse Braking Assist On and
Off..................................................................278
Symbols Glossary.............................................11SYNC™ 3..........................................................507
General Information...........................................507
SYNC™ 3 Troubleshooting..........................557
T
Technical SpecificationsSee: Capacities and Specifications...............460
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)..........................375
Tire Care.........................................................432
Tire Pressure Monitoring System.............447
Tires
See: Wheels and Tires......................................430
Towing a Trailer.............................................354
Towing the Vehicle on Four Wheels.......359
Towing.............................................................354
Traction Control.............................................281
Principle of Operation........................................281
Trailer Sway Control....................................355
Transmission..................................................259
Transporting the Vehicle............................370
U
Under Hood Overview...............................400
Unique Driving Characteristics..................215
USB Port.........................................................505
674
Index 

Using All-Wheel Drive.................................264
Using MyKey With Remote Start
Systems...........................................................81
Using Snow Chains......................................445
Using Stability Control................................283
Using Summer Tires....................................444
Using the Backup Start Passcode..............75
Using the Valet Mode....................................75
Using Traction Control.................................281
Using Voice Recognition............................509
Utilizing the Mediation/Arbitration Program
(Canada Only).............................................376
V
Vehicle Care...................................................421General Information............................................421
Vehicle Identification Number..................465
Vehicle Identification...................................489
Vehicle Storage.............................................427
Vehicle Wi-Fi Hotspot..................................494
Ventilated Seats............................................192
Ventilation
See: Climate Control..........................................165
VINSee: Vehicle Identification Number...............465
Voice Control..................................................104
W
Warning Lamps and Indicators...................131
Warranty Information...................................628
Washer Fluid Check......................................417
Washers
See: Cleaning the Exterior...............................422
See: Wipers and Washers.................................107
Waxing.............................................................423
Welcome Lighting..........................................116
What Is 911 Assist............................................66
What Is Adaptive Cruise Control With Lane
Centering.....................................................305
What Is Auto Air Refresh..............................173
What Is Automatic High Beam
Control............................................................119
What Is Cruise Control................................303
What Is Drive Mode Control......................343
What Is Hill Descent Control.....................284
What Is Intelligent Adaptive Cruise
Control..........................................................305
What Is Phone as a Key.................................74
What Is Reverse Braking Assist................277
What Is the Cabin Air Filter.........................173
What is the Rear Occupant Alert
System...........................................................193
What Is the Wireless Accessory
Charger........................................................202Wheel Nuts
See: Changing a Road Wheel..........................451
Wheels and Tires.........................................430General Information...........................................430
Technical Specifications...................................458
Wi FiSee: Changing the Vehicle Wi-Fi Hotspot Name
or Password.....................................................494
See: Creating a Vehicle Wi-Fi Hotspot.........494
See: Vehicle Wi-Fi Hotspot..............................494
Windows and Mirrors....................................121
Windshield Washers.....................................109
Windshield Wipers - Vehicles With: Heated
Wiper Blades...............................................108
Windshield Wipers - Vehicles Without:
Heated Wiper Blades................................107
Wiper Blades
See: Checking the Wiper Blades....................418
Wipers and Washers.....................................107
Wireless Accessory Charger
Precautions.................................................202
Wireless Accessory Charger.....................202
675
Index