
Switching the Heated Exterior Mirrors
On and Off
E266189
Touch the button.
Switching the Heated Windshield On
and Off
Touch the button to clear the
windshield of thin ice and fog. The
heated windshield turns off after a
short period of time.
Switching the Heated Rear Window On
and Off
E184884
Touch the button to clear the rear
window of thin ice and fog.
Switching the Heated Seats On and Off
Touch the button to cycle through
the various heat settings.
Switching the Heated Steering Wheel
On and Off
Touch the button.
Switching Maximum Air Conditioning
On and Off
Touch the button for maximum
cooling.
Recirculated air flows through the instrument
panel air vents, air conditioning turns on and
the blower motor adjusts to the highest
speed.
Switching Maximum Defrost On and
Off
Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the highest
speed.
You can also use this setting to defog and
clear the windshield of a thin covering of ice.Note:To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note:The heated rear window also turns on
when you select maximum defrost.
Note:Depending on your region, air
conditioning turns on.
Switching Recirculated Air On and Off
Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may reduce
the time needed to cool the interior, when
used with A/C, and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
535
SYNC™ 3

The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free map update.
You can choose to download the map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map data
files are large, so it is highly recommended
to perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 800-557-5539 in Mexico or visit
our local website for more information.ELECTRIC VEHICLE INFORMATION
(IF EQUIPPED)
Power Flow
E304437
The Power Flow information for
your plug-in hybrid vehicle is
available through the Home screen
or under Apps.
Vehicle Operational States
Power will flow to or from the front and rear
wheels depending on operational state and
drive conditions.
• Idling: The vehicle is running and in park
(P). The engine and, or the high voltage
battery are on.
• Electric Driving: The vehicle is running
and in drive (D) or neutral (N). The high
voltage battery provides power to the
wheels.
• Hybrid Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
and the high voltage battery provide
power to the wheels.• Engine Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
provides power to the wheels.
• Regenerative Braking: The vehicle is
running in drive gear (D) and is slowing
down. The regenerative braking system
captures power and sends it back to the
high voltage battery.
• Charging: The vehicle is plugged in and
the high voltage battery is being charged.
Engine On Due To
The following conditions help to explain why
the engine is on, and what you can do to
allow all electric operation.
• Drive Power: The engine is on due to
accelerator pedal pressure or speed
control activation. Reduce pressure on
the accelerator pedal or switch off the
speed control to return to full electric
mode.
• High Speed: The engine is on because
the vehicle speed exceeds the level for
full electric operation. Reduce the speed
to return to electric operation.
546
SYNC™ 3

you have selected your preferred times
then press Next to return to the Preferred
Charge Times screen. Repeat for
WEEKEND or WEEKDAY as desired.
Once you are done setting preferred
charge times, press Save.
Note:Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
8. Your saved location now shows on the
Charge Times screen. Select Done to
return to the main charge settings screen.
Whenever your vehicle is at a saved
charging location, the charge settings
screen displays the location name, and
the charging times are based on your
Charge Time settings for that location
plus the next Departure Time.
Note:A 100% charge by your next Departure
Time is always the priority. When Charge
Times are set, charging outside your
preferred charging time windows could be
necessary in order to finish by your next
Departure Time. A notification appears when
this condition occurs.Note:When a 100% charge cannot be done
by your next departure time, a notification
appears which includes an estimate of the
charge level you will have at your departure
time.
Departure Time Settings
1. Select Charge Preferences on the
Charge Settings screen.
2. Select Departure Time Setup on the Edit
Charge Preferences screen.
3. Two time settings show for each day of
the week on the Departure Times
schedule screen. Select any one.
4. On the Departure Time settings screen,
set your desired departure time, cabin
temperature and days of the week to
repeat. Press Save.
5. Your settings are now shown on the
Departure Times schedule screen. Press
Back two times to return to the main
charge settings screen. The next
departure time and cabin temperature
setting display.Note:Cabin conditioning can perform
differently depending on if you plug in with
the included convenience cord or a higher
power charging station. The power available
for conditioning is limited to the charging
station power available.
Note:Your vehicle may not always reach
the set cabin temperature due to charging
and ambient temperature conditions. This is
normal operation
APPS
The system allows you interact with select
mobile apps while keeping your eyes on the
road. Voice commands, your steering wheel
buttons, or a quick tap on your touchscreen
give you advanced control of compatible
mobile apps. You can also stream your
favorite music or podcasts, share your time
of arrival with friends, and keep connected
safely.
552
SYNC™ 3

SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution Symptom
The system does not understand what I am
saying.– You might not be using supported voice commands.
• See Using Voice Recognition (page 509).
• For a complete list of voice commands, refer to our website.
– You might be speaking too soon.
• Wait for the voice prompt before you speak.
The system does not understand the name of
a track or artist.– Device limitation. Bluetooth® does not support voice commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
– You might not be using supported voice commands.
• See Using Voice Recognition (page 509).
• For a complete list of voice commands, refer to our website.
– You might not be saying the name exactly as it appears on your device.
• Say the name of the track or artist exactly as it appears on your device. Spell out any
abbreviations in the name.
– The name contains special characters, for example *, - or +.
• Rename the files on your device or use the touchscreen to select and play the track.
557
SYNC™ 3

Possible Cause and Resolution Symptom
– Incorrect device settings.
• Make sure that your device does not have an auto-install program or active security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
• Unlock your device before connecting it.
The system does not recognize my device. – Device limitation.
• Do not leave your device in your vehicle during very hot or very cold weather condi-
tions.
– Cable connection issue.
• Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
• Use the cable recommended by the device manufacturer.
The system does not understand the name of
a track or artist.– Device limitation. Bluetooth® does not support voice commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
560
SYNC™ 3

Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 401).
585
Scheduled Maintenance

Operating in Dusty or Sandy Conditions - Such as Unpaved or Dusty Roads
Replace cabin air filter. Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.
1Every 5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 402).
Exclusive use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel. Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:Axle and PTU maintenance: The Power
Transfer Unit (PTU) and rear axle (four wheel
drive only) in your vehicle does not require
any normal scheduled maintenance. Vehicles
are electronically monitored and notify the
driver required service by displaying a
message in the information display. The PTU
589
Scheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than other
types of vehicles.
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
WARNING: In a rollover crash, an
unbelted person is significantly more likely
to die than a person wearing a seatbelt.
WARNING: Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel drive
vehicle may accelerate better than a
two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive at
a safe speed.
Utility vehicles and trucks handle differently
than passenger cars in the various driving
conditions that are encountered on streets,
highways and off-road. Utility vehicles and
trucks are not designed for cornering at
speeds as high as passenger cars any more
than low-slung sports cars are designed to
perform satisfactorily under off-road
conditions.
RADIO FREQUENCY CERTIFICATION
LABELS
BLIND SPOT INFORMATION SYSTEM
SENSORS
Argentina
E363578E363578
Belarus
E253816E253816
591
Customer Information