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IN CASE OF EMERGENCY191
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) 4G (data) network and/or Global Posi -
tioning Satellite signals are unavailable or obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis -
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.JACKING AND TIRE CHANGING
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
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192IN CASE OF EMERGENCY
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm level surface as far from
the edge of the roadway as possible. Avoid icy or
slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P) (automatic transmission) or REVERSE (manual transmission).
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position. For example, if
changing the driver’s front tire, chock the
passenger’s rear wheel.
Wheel Blocked Example
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
JACK LOCATION/SPARE TIRE STOWAGE
The jack, tools, wheel chocks and spare tire are stowed
under the load floor behind the rear seat Úpage 244.
1. Open the liftgate.
2. Lift the load floor handle, then lift access cover to locate jack and tools.
Load Floor Handle
3. Remove the hook from the stowed position on the back side of the load floor and place the hook over
the top body flange and weather seal. This will hold
the load floor up while obtaining the jack and spare
tire.
4. Remove the fastener securing the jack and spare tire.
Removing Jack And Spare Tire Fastener
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
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IN CASE OF EMERGENCY193
(Continued)
5. Remove the chocks.
6. Remove the scissor jack and wheel bolt wrench from
the spare wheel as an assembly. Turn the jack screw
to the left to loosen the wheel bolt wrench, and
remove the wrench from the jack assembly.
Jack And Tool Assembly
NOTE:
The jack handle attaches to the side of the jack with two
attachment points. When the jack is partially expanded,
the tension between the two attachment points holds the
jack handle in place.
7. Remove the spare tire.
JACKING INSTRUCTIONS
Jack Warning Label
1. Remove the spare tire, jack, wheel chocks, and wheel bolt wrench.
2. If equipped with aluminum wheels where the center cap covers the wheel bolts, use the wheel bolt wrench
to pry the center cap off carefully before raising the
vehicle.
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set an automatic
transmission in PARK.
Block the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To ensure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
WARNING!
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194IN CASE OF EMERGENCY
3. Before raising the vehicle, use the wheel bolt wrench
to loosen, but not remove, the wheel bolts on the
wheel with the flat tire. Turn the wheel bolts counter -
clockwise one turn while the wheel is still on the
ground.
NOTE:Placement for the front and rear jacking locations are
critical. See the following images for proper jacking loca -
tions.
Jacking Locations
4. Place the jack underneath the lift area that is closest to the flat tire. Turn the jack screw clockwise to firmly
engage the jack saddle with the lift area of the sill
flange, centering the jack saddle inside the cutout in
the sill cladding.
Front Lifting Point
NOTE:
The jack must be placed straight on with handle facing
outwards. Keep the jack and tools aligned while raising
the vehicle.
Front Jacking Location Rear Lifting Point
Rear Jacking Location
5. Raise the vehicle just enough to remove the flat tire.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
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IN CASE OF EMERGENCY195
6. Remove the wheel bolts and tire.
7. Remove the alignment pin from the jack assembly
and thread the pin into the wheel hub to assist in
mounting the spare tire.
Installing Alignment Pin
8. Mount the spare tire.
Mounting Spare Tire
NOTE:
For vehicles equipped, do not attempt to install a center
cap or wheel cover on the compact spare Úpage 245.
9. Install the wheel bolts with the threaded end of the wheel bolt toward the wheel. Lightly tighten the wheel
bolts.
Installing Wheel Bolts
10. Lower the vehicle to the ground by turning the jack handle counterclockwise.
11. Finish tightening the wheel bolts. Push down on the wrench while at the end of the handle for increased
leverage. Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened twice. If in
doubt about the correct tightness, have them
checked with a torque wrench by an authorized
dealer or at a service station
Úpage 253.
12. After 25 miles (40 km), check the wheel bolt torque with a torque wrench to ensure that all wheel bolts
are properly seated against the wheel.
CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered to the ground. Failure to follow this
warning may result in serious injury.
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196IN CASE OF EMERGENCY
13. Securely stow the jack, tools, chocks, and flat tire.
Reinstalling Jack and Tire Fastener
TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to 1/4 inch (6 mm) in the tire tread
can be sealed with a Tire Service Kit. Foreign objects (e.g.,
screws or nails) should not be removed from the tire. Tire
Service Kit can be used in outside temperatures down to
approximately -4°F (-20°C). This kit will provide a temporary tire seal, allowing you to
drive your vehicle up to 100 miles (160 km) with a
maximum speed of 50 mph (80 km/h).
TIRE SERVICE KIT STORAGE
The Tire Service Kit is stowed under the load floor behind
the rear seat.
1. Open the liftgate.
2. Lift the access cover using the load floor handle.
Load Floor Handle
TIRE SERVICE KIT COMPONENTS AND
O
PERATION
Tire Service Kit Components
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.1 — Sealant Bottle
2 — Deflation Button
3 — Power Button
4 — Sealant Hose (Clear)
5 — Pressure Gauge
6 — Mode Select Knob
7 — Power Plug (located on the bottom side of the Tire
Service Kit)
8 — Air Pump Hose (Black)
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IN CASE OF EMERGENCY197
(Continued)
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Selecting Air Mode
Push in the Mode Select Knob and turn to this
position for air pump operation only. Use the
Black Air Pump Hose when selecting this mode.
Selecting Sealant Mode
Push in the Mode Select Knob and turn to this
position to inject the Tire Service Kit Sealant
and to inflate the tire. Use the Sealant Hose
(clear hose) when selecting this mode.
Using The Power Button
Push and release the Power Button once to
turn on the Tire Service Kit. Push and release
the Power Button again to turn Off the Tire
Service Kit.
Using The Deflation Button
Push the Deflation Button to reduce the air
pressure in the tire if it becomes overinflated.
TIRE SERVICE KIT USAGE PRECAUTIONS
Replace the Tire Service Kit Sealant Bottle and Sealant
Hose prior to the expiration date (printed at the upper
left hand corner on the bottle label) to assure optimum
operation of the system
Úpage 200.
Tire Service Kit Sealant Expiration Date Location
The Sealant Bottle and Sealant Hose are a one tire
application use and need to be replaced after each
use. Always replace these components immediately at
your original equipment vehicle dealer.
When the Tire Service Kit sealant is in a liquid form,
clean water and a damp cloth will remove the material
from the vehicle or tire and wheel components. Once
the sealant dries, it can easily be peeled off and prop -
erly discarded.
For optimum performance, make sure the valve stem
on the wheel is free of debris before connecting the
Tire Service Kit.
You can use the Tire Service Kit air pump to inflate
bicycle tires. The kit also comes with two needles,
located in the Accessory Storage Compartment (on the
bottom of the air pump) for inflating sport balls, rafts,
or similar inflatable items. However, use only the Air
Pump Hose and make sure the Mode Select Knob is in
the Air Mode when inflating such items to avoid injecting sealant into them. The Tire Service Kit Sealant
is only intended to seal punctures less than 1/4 inch
(6 mm) diameter in the tread of your tire.
Do not lift or carry the Tire Service Kit by the hoses.
WARNING!
Do not attempt to seal a tire on the side of the vehicle
closest to traffic. Pull far enough off the road to avoid
the danger of being hit when using the Tire Service
Kit.
Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
If the puncture in the tire tread is approximately
1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving with
extremely low tire pressure.
If the tire has any damage from driving on a flat
tire.
If the wheel has any damage.
If you are unsure of the condition of the tire or
the wheel.
Keep Tire Service Kit away from open flames or heat
source.
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198IN CASE OF EMERGENCY
SEALING A TIRE WITH TIRE SERVICE KIT
(A) Whenever You Stop To Use Tire Service
Kit:
1. Pull over to a safe location and turn on the vehicle’s
Hazard Warning Flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the
ground. This will allow the Tire Service Kit Hoses and to reach the valve stem and keep the Tire Service Kit
flat on the ground. This will provide the best
positioning of the kit when injecting the sealant into
the deflated tire and running the air pump. Move the
vehicle as necessary to place the valve stem in this
position before proceeding.
3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmission) and
place the ignition in the OFF position.
4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:
1. Push in the Mode Select Knob and turn to the Sealant Mode position.
2. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose onto the
valve stem.
5. Uncoil the Power Plug and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:Do not remove foreign objects (e.g., screws or nails) from
the tire.
(C) Injecting Tire Service Kit Sealant Into
The Deflated Tire:
Always start the engine before turning ON the Tire
Service Kit.
NOTE:Manual transmission vehicles must have the parking
brake engaged and the gear selector in NEUTRAL.
After pushing the Power Button, the sealant (white
fluid) will flow from the Sealant Bottle through the
Sealant Hose and into the tire.
NOTE:Sealant may leak out through the puncture in the tire.
If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose:
1. Push the Power Button to turn Off the Tire Service
Kit. Disconnect the Sealant Hose from the valve
stem. Make sure the valve stem is free of debris.
Reconnect the Sealant Hose to the valve stem.
Check that the Mode Select Knob is in the Sealant
Mode position and not Air Mode. Push the Power
Button to turn On the Tire Service Kit.
2. Connect the Power Plug to a different 12 Volt power outlet in your vehicle or another vehicle, if available.
Make sure the engine is running before turning ON
the Tire Service Kit.
3. The Sealant Bottle may be empty due to previous use. Call for assistance.
NOTE:If the Mode Select Knob is on Air Mode and the pump is
operating, air will dispense from the Air Pump Hose only,
not the Sealant Hose.
A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty of
water if there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any contact
with clothing.
Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi -
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do not
induce vomiting! Consult a physician immediately.
WARNING!
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