2023 FORD SUPER DUTY Owners Manual

CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: MODEM
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: SYNC 4
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
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Why can I not see a network Iexpect to see in the list of availablenetworks?
•The network is hidden. Make thenetwork visible and try again, ormanually add a network in the Wi-Fisettings menu.
•Some network security types are notsupported, for example WEP.
Why do software downloads taketoo long?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
Why does the software not updatewhen the system seems to connectto a Wi-Fi network and the signalstrength is excellent?
•No software update is available at thistime.
•Select automatic updates option in thesettings menu to enable automaticsoftware update or contact anauthorized dealer.
•There could be a connection problem.Test the network using another device.
CONNECTED VEHICLE VIDEOS
FordPass: Vehicle Overview Video Link
FordPass: Vehicle Health Alerts and ReportsVideo Link
FordPass Overview Video Link
Using the FordPass App with FordPassConnect Video Link
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
2.Press Settings.
3.Press Edit.
4.Press Hotspot visibility.
Note:The hotspot visibility default settingis on.
Finding the Wi-Fi Hotspot Nameand Password
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
Note:The network name is the hotspotname.
3.Press View Password.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
3.Press Edit.
4.Press Change Network Name.
5.Enter your required network name.
6.Press Done.
7.Press Change Password.
8.Enter your required password.
9.Press Done.
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Changing the Wi-Fi HotspotFrequency
Note:The vehicle hotspot frequency bandis selectable depending upon your devicecapabilities. You will not be able to connectyour device to the vehicle hotspot if it doesnot support the selected frequency band.
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
3.Press Edit.
4.Select a frequency.
VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspotname when I search for Wi-Finetworks on my cell phone or otherdevice?
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fihotspot at this time.
•Check what frequency the hotspot istransmitting in the vehicle hotspotsettings menu. If the frequency is 5 GHzand your device cannot see thenetwork, change the frequency to 2.4GHz.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMVehicle Wi-Fi HotspotE280315

AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Listening to loud audio for long periods oftime could damage your hearing.
IDENTIFYING THE AUDIO UNIT
Depending on your vehicle options, thecontrols may look different from what yousee here.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volumecontrol.
SELECTING THE AUDIO
SOURCE
Audio Unit
Press to open the media sourcemenu.
You can press this multiple times tochange the audio source or scroll throughthe media sources.
Touchscreen
Press Sources on the touchscreen to openthe media source menu.
PLAYING OR PAUSING THE
AUDIO SOURCE
Audio Unit
Press the button to pauseplayback. Press again to resumeplayback.
Touchscreen
Press the button to pauseplayback. Press again to resumeplayback.
Note:Not all sources can be paused.
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ADJUSTING THE VOLUME
Turn to adjust the volume.
Some vehicles may be able to adjust thevolume using buttons on the steeringwheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on thetouchscreen to switch shufflemode on or off.
Note:Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on thetouchscreen to switch repeatmode on or off.
Note:Not all sources have repeat mode.
SETTING A MEMORY PRESET
1.Select a station or channel.
2.Press and hold a memory preset buttonon the touchscreen.
Note:The audio mutes briefly while thesystem saves the preset and returns once itis stored.
Note:You can save presets from multiplesources to the memory preset bar.
MUTING THE AUDIO
Press to mute the signal. Pressagain to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Balance / Fade.
4.Press the arrows to adjust the settings.
Tone Settings
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Tone Settings.
4.Press the arrows or slider bar to adjustthe settings.
Speed Compensated Volume
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Speed Compensated Volume.
4.Press a setting.
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Occupancy Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Occupancy Mode.
4.Press a setting.
Sound Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Sound Mode.
4.Press a setting.
SETTING THE CLOCK AND
DATE
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Set the time.
Note:The AM and PM options are notavailable if 24-hour mode is on.
Switching Automatic TimeUpdates On and Off
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Switch Auto Time Update on or off.
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FMstation, the weaker the signal and theweaker the reception.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with thereception.
When you pass a ground-based broadcastrepeating tower, a stronger signal mayovertake a weaker one and result in theaudio system muting.
SELECTING A RADIO STATION
Manually Selecting a RadioStation
Turn to search through the radio frequencyband.
Using Direct Tune
1.Press Direct Tune to open the numberpad.
2.Enter the station you prefer.
Note:You can only enter a valid station forthe audio source you are currently listeningto.
Using Seek
Press either button. The systemstops at the first station it findsin that direction.
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Using the Station List
1.Press Browse.
Note:Available on FM radio only.
2.Press a station.
SWITCHING THE DISPLAY ON
AND OFF
Audio Unit
Press the button.
Touchscreen
To switch the display off:
1.Press Settings on the touchscreen.
2.Press Display Settings.
3.Press Display Off.
Note:The display defaults to on each timeyou switch your vehicle on.
To switch the display on, press anywhereon the touchscreen.
DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digitalevolution of analog AM/FM radio.
For additional information, visitwww.HDRadio.com.
HD Radio Technology is manufacturedunder license from iBiquity DigitalCorporation and foreign patents. HD Radioand the HD and HD Radio logos areproprietary trademarks of XPERI. Thevehicle manufacturer and XPERI are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver thatallows it to receive digital broadcasts inaddition to analog broadcasts.
HD1 signifies the main programming statusand is available in both analog and digitalbroadcasts. Other multicast stations areonly available digitally and could containnew or different content.
Note:When the system first receives anHD1 station, it plays the station in the analogversion until it verifies the station is an HDRadio station. Then it shifts to the digitalversion.
Note:There is an audio mute delay whenswitching to an HD2 or HD3 station becausethe system has to reacquire and decode thedigital signal.
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, thesystem could not work.
If you are on the fringe of the receptionarea, the station could mute due to weaksignal strength.
Note:If you are listening to HD1, the systemchanges back to the analog broadcast untilthe digital broadcast is available again. Ifyou are listening to any other multicastchannels, the station mutes and staysmuted unless it is able to connect to thedigital signal again.
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