
REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Remote Start (If Equipped)
Press the button to remote start.See What Is Remote Start(page 149).
Tailgate (If Equipped)
Press the button to open thetailgate. See Opening theTailgate Using the RemoteControl (page 99).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 74).
USING THE KEY CARDS
Allows you to unlock and start your vehiclewith a compatible key card using near fieldcommunication technology, the sametechnology that powers tap-to-pay cardand mobile device payments. Your vehiclehas key readers that recognize the keycards. Tap your key card on a key readerjust like you would tap a card at a paymentterminal.
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Deleting a Key Card
1.Start your vehicle with any key exceptthe key you want to delete.
2.Press Settings on the touchscreen.
3.Press Vehicle.
4.Press Keys.
5.Press the trash can icon next to the keyyou want to delete.
6.Follow the prompts on thetouchscreen.
Deleting All User Key Cards
1.Start your vehicle with a factory key.
2.Perform a system reset. SeePerforming a System Reset (page584).
Note:If you have created digital keys, thereset deletes those as well.
USING DIGITAL KEY (IF EQUIPPED)
Digital key allows you to unlock and startyour vehicle with a compatible smartphoneor smartwatch. Devices set up as digitalkeys communicate with key readers in yourvehicle using near field communicationtechnology, the same technology thatpowers tap-to-pay card and mobile devicepayments. Tap your device on a key readerjust like you would tap your device at apayment terminal.
Limitations
•The key reader only recognizes a digitalkey when your device with a digital keyis within 1.6 in (4 cm) of the key reader.A digital key may not be recognized ifthe device is more than 1.6 in (4 cm)away from the key reader.
•Near field communication must beenabled on your device.
•You can still use your device to lock,unlock and start your vehicle for aperiod of time after your device'sbattery has been depleted. Check withyour device's manufacturer for detailson how to operate your digital key onlow power.
•You can enable additionalauthentication for your digital key onyour device. When enabled, your devicerequires authentication each time anaction is requested, such as unlockingthe doors or starting your vehicle. Whenyou enable additional authenticationon your device, you cannot use yourdevice when the battery is depleted.
Setting Up Digital Key
There are two types of digital keys: theowner key and shared keys. There can onlybe one owner key per vehicle. Make sureyou setup the first digital key on yourdevice, also known as the owner phone.By default, the first digital key you set upbecomes the owner key.
You can set up a digital key through theFordPass app.
1.In the FordPass app, select yourvehicle.
2.Select Set Up Digital Key and followthe instructions in FordPass.
Note:You need two factory keys in yourvehicle to complete the setup of a digitalkey. Factory keys are the keys that camewith your vehicle.
Changing the Owner Phone
You can change the owner phone throughthe FordPass app.
1.In the FordPass app, select yourvehicle.
2.Select Change Owner Phone andfollow the instructions in FordPass.
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Note:You need two factory keys in yourvehicle to complete the setup of a digitalkey. Factory keys are the keys that camewith your vehicle.
Sharing a Digital Key
You can share keys to other users from theowner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information onsharing a key.
Deleting a Digital Key
Deleting Your Own Digital Key
You can delete your digital key from yourown device by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting a Shared Key Remotely
You can delete a shared key remotely fromthe owner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting All Digital Keys
1.Start your vehicle with a factory key.
Note:A factory key is a key that came withyour vehicle.
2.Perform a system reset. SeePerforming a System Reset (page584).
Note:If you have added user key cards toyour vehicle, the reset deletes those as well.
Locking and Unlocking YourVehicle
Tap your device on the exteriorkey reader, over the keyless entrykeypad, to lock or unlock thedriver door. See Locating the KeyReaders (page 73).
If your vehicle is locked and you tap yourdevice on the key reader, your vehicleunlocks. If your vehicle is unlocked and youtap your device on the key reader, yourvehicle locks.
Note:Hold your device over the exterior keyreader for a few seconds to lock or unlockall doors.
Starting Your Vehicle
Using the Exterior Key Reader
You can start your vehicle without havingto tap your device on the interior key readerif you press the ignition switch within 60seconds of unlocking your vehicle usingthe exterior key reader.
1.
Tap your key card or digitalkey on the key reader, over the keylessentry keypad. See Locating the KeyReaders (page 73).
2.Enter your vehicle.
3.Fully press the brake pedal.
4.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Using the Interior Key Reader
1.Fully press the brake pedal.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable the two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
Keyless Detection Alert (If Equipped)
Displays a message in the instrumentcluster if no valid key is detected and alsosounds the horn when you exit your vehiclewith a key, after the last door is closed andyour keyless vehicle is in run, indicating yourvehicle is still on.
You can switch the audible alert on or off.
1.Press Settings on the touchscreen.
2.Press Vehicle.
3.Switch Key Detection Alert On or Off.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your passive key.
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TAILGATE PRECAUTIONS
WARNING: It is extremelydangerous to ride in a cargo area, insideor outside of a vehicle. In a crash, peopleriding in these areas are more likely to beseriously injured or killed. Do not allowpeople to ride in any area of your vehiclethat is not equipped with seats andseatbelts. Make sure everyone in yourvehicle is in a seat and properly using aseatbelt. Failure to follow this warningcould result in serious personal injury ordeath.
OPENING THE TAILGATE
OPENING THE TAILGATE FROMINSIDE YOUR VEHICLE
The vehicle must be in park (P) to operatethe power tailgate.
Press the button on theinstrument panel.
Note:A tone sounds while the tailgateopens.
Note:The tailgate stops and reverses if itdetects an obstruction when opening.
Note:An alert sounds if the electronictailgate is in manual mode.
Note:A pop-up message appears on thetouchscreen if the tailgate is in manualmode asking if you want to change back topower mode.
OPENING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
1.Unlock the vehicle with the remotecontrol, power door unlock control oryour phone as a key device.
Note:If an authorized device is within 3 ft(1 m) of the tailgate, the tailgate unlockswhen you press the tailgate release button.
2.Press the button on the middle of thetailgate.
OPENING THE TAILGATE USINGTHE REMOTE CONTROL
Press the remote control buttontwice within three seconds.
CLOSING THE TAILGATE
CLOSING THE TAILGATE FROMINSIDE YOUR VEHICLE
Press the button on theinstrument panel.
Note:The tailgate does not close with thetailgate step ajar. A Step Ajar messagedisplays on instrument panel.
CLOSING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
You can close the power tailgate by:
•Pressing the tailgate button on yourremote control twice within threeseconds.
•Pressing the button on the tailgateonce.
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INSTRUMENT CLUSTER
DISPLAY MAIN MENU -
VEHICLES WITH: 12 INCH
SCREEN
Depending on your vehicle options, somemenu items can appear different or not atall.
Note:For your safety, some features arespeed-dependent and could be unavailablewhen your vehicle is above a certain speed.
Menu Item
MyView
Trip/Fuel
HUD
Gauges
Off Road
Towing
Status/Information
Navigation
Phone
Audio
Vehicle Maintenance
Settings
CUSTOMIZING THE
INSTRUMENT CLUSTER
DISPLAY - VEHICLES WITH: 8
INCH SCREEN
Adding Screens Using SelectScreens
1.Select Select Screens.
2.Use the controls on the steering wheelto highlight a screen to add.
3.Press the OK button.
Note:The number of screens you can addis limited. If the selected screen does notappear you must deselect screens from theSelect Screens menu.
Configuring Gauges
1.Select Settings using the instrumentcluster display controls.
2.Select Gauge Selection.
3.Select to swap or change left-handside and right-hand side gauges.
CUSTOMIZING THE
INSTRUMENT CLUSTER
DISPLAY - VEHICLES WITH: 12
INCH SCREEN
Adding Screens Using MyView
1.Using the instrument cluster displaycontrols on the steering wheel, selectMyView.
2.Select Configure MyView.
3.Select a screen.
4.Press the OK button.
Note:The number of screens you can addis limited. If the selected screen does notappear you must deselect screens from theMyView menu.
Configuring Gauges
1.Select Settings.
2.Select Configure Gauges.
3.Select to swap or change left-handside and right-hand side gauges.
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WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows youto charge one compatible Qi wirelesscharging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless chargingdevices can affect the operation ofimplanted medical devices, includingcardiac pacemakers. If you have anyimplanted medical devices, werecommend that you consult with yourphysician.
WARNING: Remove all metalobjects like coins and keys from thecharging surface and remove any metalobjects attached to your mobile phonebefore placing the device on the chargingsurface. Some mobile devices or casesmay attract metal objects. Metal objectson the charging surface or attached tothe phone may become hot whilecharging is active. If an object is left onor near the charging surface or attachedto the phone while the device is charging,let the objects cool before removing toprevent personal injury.
Keep the charging area clean and removeforeign objects prior to charging a device.
Do not place items with a magnetic stripor radio-frequency identification chip, forexample passports, parking tickets,transportation passes or credit cards, nearthe charging area when charging a device.Damage could occur to the magnetic stripor radio-frequency identification chip.
Do not place metal objects, for exampleremote controls, coins and candywrappers, on or near the charging areawhen charging a device. Metal objects mayheat up and degrade the chargingperformance, in addition to causinginterruptions in charging.
Charging could be interrupted, degraded,or could stop if any of the following occur:
•The system detects a foreign object.
•The device is misaligned on thecharging area.
•The device moves on the activecharging area when the vehicle is inmotion.
•The vehicle ambient temperature is toohigh.
•You attempt to charge a non-Qicompatible device on the wirelesscharger.
Note:During charging, the device and thecharger could heat up, this is normal. If thebattery gets hotter than usual, the devicemay stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER
The charging area is in the centerconsole media bin below theinstrument panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of thecharging surface with the charging sidedown. The charging stops after your devicereaches a full charge.
You can use the charger when the vehicleis in accessory mode, when the vehicle isrunning, or when SYNC is on.
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Switching the Ignition On
Turn the key to position II. All electricalcircuits and accessories are operationaland the warning lamps and indicatorsilluminate.
PUSH BUTTON IGNITION
SWITCH (IF EQUIPPED)
Switching the Ignition Off
When the ignition is on or in accessorymode, press the push button ignitionswitch once without your foot on the brakepedal.
Switching the Ignition toAccessory Mode
When the ignition is off, press the pushbutton ignition switch once without yourfoot on the brake pedal.
All electrical circuits and accessories areoperational and the warning lamps andindicators illuminate.
Note:Your vehicle has a battery saverfeature that shuts your vehicle off when itdetects a certain amount of battery drain,or after approximately 30 minutes ofinactivity in accessory mode.
Note:The system may not function if theremote control is close to metal objects orelectronic devices, for example keys or a cellphone.
Note:You need a valid key inside yourvehicle to switch the ignition on and startthe engine.
STARTING THE ENGINE
STARTING A GASOLINE ENGINE -VEHICLES WITHOUT: PUSHBUTTON START
Before starting your vehicle, check thefollowing:
•Make sure that the headlamps andelectrical accessories are off.
•Make sure that the parking brake is on.
•Make sure that the transmission is inpark (P).
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Turn the key to position III.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:The engine takes longer to start atlower temperatures. It may crank for severalseconds when very cold.
STARTING A GASOLINE ENGINE -VEHICLES WITH: PUSH BUTTONSTART
Before starting your vehicle, check thefollowing:
•Make sure that the headlamps andelectrical accessories are off.
•Make sure that the parking brake is on.
•Make sure that the transmission is inpark (P).
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
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