2023 FORD MUSTANG MACH E trailer

handle differently than unloadedvehicles. Take extra precautions,such as slower speeds andincreased stopping distance,when driving a heavily loadedvehicle.
The gross combined weight mustnever exceed the Gross CombinedWeight Rating.
LOCATING THE SAFETY
COMPLIANCE CERTIFICATION
LABELS
Safety Compliance Certification LabelExample:
The Safety Compliance Certification labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
WHAT IS THE GROSS AXLE
WEIGHT RATING
GAWR (Gross Axle WeightRating)
GAWR is the maximum allowableweight that a single axle (front orrear) can carry. These numbersare on the Safety ComplianceCertification label.
WHAT IS THE GROSS VEHICLE
WEIGHT RATING
GVWR is the maximum allowableweight of the fully loaded vehicle.This includes all options,equipment, passengers and cargo.It appears on the SafetyCompliance Certification label.
WHAT IS THE MAXIMUM
LOADED TRAILER WEIGHT
Maximum loaded trailer weight is thehighest possible weight of a fully loadedtrailer the vehicle can tow.
Note:Your vehicle is not designed for trailertowing. Never tow a trailer with your vehicle.
291
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad CarryingE198828

WHAT IS THE GROSS
COMBINED WEIGHT RATING
Gross Combined Weight Rating(GCWR) is the maximumallowable weight of the vehicleand the loaded trailer, includingall cargo and passengers, that thevehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING PAYLOAD
Tire and Loading Label InformationExample:
Payload is the combined weightof cargo and passengers that yourvehicle is carrying. The maximumpayload for your vehicle appearson the Tire and Loading label. Thelabel is either on the B-pillar or theedge of the driver door. Vehiclesexported outside the US andCanada may not have a tire andloading label. Look for “Thecombined weight of occupantsand cargo should never exceedXXX kg OR XXX lb” for maximumpayload. The payload listed on theTire and Loading Information label
292
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad CarryingE198719

is the maximum payload for yourvehicle as built by the assemblyplant. If you install any additionalequipment on your vehicle, youmust determine the new payload.Subtract the weight of theequipment from the payload listedon the Tire and Loading label.
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING THE LOAD
LIMIT
Steps for determining the correctload limit:
1.Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggageload capacity of your vehicle.
Helpful examples forcalculating the availableamount of cargo and luggageload capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
293
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad Carrying

TOWING A TRAILER
PRECAUTIONS
WARNING: Your vehicle isnot approved for trailer towing.Never tow a trailer with yourvehicle.
300
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing a Trailer

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
306
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown Information

TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
312
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your VehicleE386797

Switching Rear Occupant Alert SystemOn and Off....................................................152Switching Recirculated Air On andOff...................................................................136Switching Repeat Mode On andOff...................................................................377Switching Reverse Brake Assist On andOff..................................................................204Switching Shuffle Mode On andOff...................................................................377Switching Stability Control On andOff...................................................................216Switching the Audio Unit On andOff...................................................................377Switching the Electric Heater On andOff....................................................................137Switching the Front Interior Lamps Onand Off............................................................117Switching the Hazard Flashers On andOff...................................................................307Switching the Heated Mirrors On andOff...................................................................138Switching the Heated Rear Window Onand Off...........................................................137Switching the Heated Steering WheelOn and Off...................................................105Switching the Heated Wiper Park On andOff....................................................................137Switching the Lane Keeping SystemMode.............................................................264Switching the Lane Keeping System Onand Off.........................................................264Switching the Rear Interior Lamps Onand Off............................................................117Switching the Rear Window Wiper Onand Off...........................................................107Switching Traction Control On andOff....................................................................213Switching Walk Away Lock AudibleFeedback On and Off...............................90Switching Walk Away Lock On andOff....................................................................90Symbols Glossary...........................................19Symbols Used on Your Vehicle..................19System UpdateSee: Software Update Settings...................404See: Vehicle Software Updates...................404
T
Technical SpecificationsSee: Capacities and Specifications............366Temporary Neutral Mode..........................193Entering Temporary Neutral Mode..............193Exiting Temporary Neutral Mode.................194How Does Temporary Neutral ModeWork...................................................................193Temporary Neutral Mode Limitations........193What Is Temporary Neutral Mode................193The Better Business Bureau Auto LineProgram........................................................414The Mediation and ArbitrationProgram........................................................415Third Party Software CopyrightAcknowledgment......................................417Tire Care...........................................................351Tire Pressure Monitoring SystemLimitations..................................................362Tire Pressure Monitoring SystemOverview.......................................................361Tire Pressure Monitoring SystemPrecautions.................................................362Tire Pressure Monitoring System............361Tire Pressure Monitoring System –Troubleshooting............................................363Tire Pressure Monitoring System –Troubleshooting........................................363Tire Pressure Monitoring System –Information Messages................................364Tire Pressure Monitoring System – WarningLamps...............................................................363Tire Replacement Requirements..........346Tire Rotation..................................................353Tire Sealant and Inflator KitComponents...............................................355Tire Sealant and Inflator KitPrecautions.................................................355Tire Sealant and Inflator Kit....................355Towing a Trailer Precautions..................300Towing a Trailer............................................300Towing Your Vehicle Precautions............312Towing Your Vehicle.....................................312Towing Your Vehicle –Troubleshooting.............................................313
488
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex

What Are the Instrument ClusterIndicators......................................................129What Are the Instrument ClusterWarning Lamps..........................................128What Is 911 Assist..........................................66What is AC Charging...................................168What Is a Connected Vehicle...................372What Is Active Park Assist........................232What is Alexa Built-In.................................391What Is Blind Spot InformationSystem...........................................................271What Is BlueCruise.......................................251What Is Cross Traffic Alert........................274What Is Cross Traffic Braking..................207What is DC Charging...................................168What Is Drive Mode Control....................260What Is Driver Alert.....................................285What Is Ford Protect.................................408What Is Hill Start Assist.............................210What Is Keyless Entry...................................85What Is MyKey.................................................76What is One Pedal Drive...........................262What Is Phone as a Key................................72What Is Pre-Collision Assist.....................277What Is Remote Start.................................134What Is Reverse Brake Assist..................203What Is Speed Sign Recognition...........287What Is the 360 Degree Camera...........229What Is the Cabin Air Filter.......................142What Is the Electric Parking Brake.......200What Is the Gross Axle WeightRating.............................................................291What Is the Gross Combined WeightRating............................................................292What Is the Gross Vehicle WeightRating.............................................................291What Is the High Voltage Battery...........166What Is the Keyless Entry Keypad...........87What Is the Lane Keeping System........263What Is the Maximum Loaded TrailerWeight............................................................291What Is the Memory Function.................154What Is the Pedestrian AlertSystem............................................................65What Is the Personal SafetySystem............................................................55What Is the Power Outlet...........................161
What is the Rear Occupant AlertSystem...........................................................152What Is the Rear View Camera..............226What Is the Tire Pressure MonitoringSystem...........................................................361What Is the Tire Sealant and InflatorKit....................................................................355What Is the Wireless AccessoryCharger..........................................................162What Is Traction Control............................213What is Walk Away Lock.............................90Wheel and Tire Information....................339Wheel Nuts....................................................365Wi FiSee: Changing the Vehicle Wi-Fi HotspotName or Password.......................................376See: Connecting the Vehicle to a Wi-FiNetwork.............................................................372See: Creating a Vehicle Wi-Fi Hotspot.......375See: Vehicle Wi-Fi Hotspot............................375Window Bounce-Back...............................120Overriding Window Bounce-Back................120What Is Window Bounce-Back.....................120Windows...........................................................119Global Opening and Closing...........................119Window Bounce-Back......................................120Wipers and Washers –Troubleshooting..........................................110Wipers and Washers – Frequently AskedQuestions..........................................................110Wipers and Washers – WarningLamps.................................................................110Wipers and Washers...................................106Autowipers...........................................................106Reverse Wipe........................................................107Washers.................................................................109Wipers....................................................................106Wipers and Washers –Troubleshooting..............................................110Wipers..............................................................106Switching Windshield Wipers On andOff.......................................................................106Wiper Precautions.............................................106Wireless Accessory ChargerPrecautions..................................................162Wireless Accessory Charger.....................162
490
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex