2023 FORD MUSTANG MACH E remote control

Audio System Volume Limit
The audio system maximum volumereduces. A message appears on thetouchscreen if you attempt to exceed thevolume limit. Automatic volume controlturns off.
911 Assist
If you set 911 assist to always on, youcannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
Note:You can use these instructions tocreate a MyKey for either a passive key or amobile device.
1.Raise the center console storagecompartment lid.
2.Remove the key blade from the remotecontrol and place the remote controlin the position shown.
3.Switch the ignition on using the key youwant to create as MyKey.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press MyKey.
7.Press Create MyKey or Create MyKeyMobile Device.
8.Press Yes.
9.Switch the ignition off.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMyKey™21E315884 E386797

Note:You successfully created a MyKey.We recommend that you label this key soyou can distinguish it from the admin keys.
Note:You can use both a passive key anda mobile device as a MyKey. You must havea second passive key and create it as aMyKey.
Note:The programmed restrictions applywhen you switch the vehicle off, open andclose the driver door and restart your vehiclewith the passive key or mobile device.
PROGRAMMING A MYKEY
You can program any remote control tobecome a restricted MyKey, but you mustleave one unmodified as an admin key.
1.Switch the vehicle on using an adminkey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press MyKey.
5.Select and configure the settings.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove allrestrictions and return all MyKeys to theiroriginal admin key status.
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press MyKey.
4.Press Clear All MyKeys.
5.Press Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about thedistance traveled using a MyKey, and thenumber of admin keys and MyKeys createdfor your vehicle.
1.Switch the vehicle on.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press MyKey.
5.Press MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,aftermarket remote start systems. If youchoose to install a remote start system,see an authorized dealer for an approvedremote start system.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMyKey™E386797 E386797 E386797

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE REMOTECONTROL
You can only use the remote control whenyour vehicle is stationary.
Unlocking the Doors
Press the button to unlock alldoors. One long flash of the turnsignal lamps confirms that yourvehicle has unlocked.
One-Stage Unlocking
Press the button to unlock alldoors.
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors.
Locking the Doors
Press the button to lock alldoors. One short flash of theturn signal lamps confirms yourvehicle is locked.
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPENING AND CLOSING THEDOORS
E-Latch
Note:For more information on operatingthe doors from outside your vehicle SeeKeyless Entry (page 85).
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE CENTRALLOCKING
The power door lock control is on the frontdoors.
Press the button to unlock alldoors.
Press the button to lock alldoors.
Note:The central locking only operates ifthe front doors are fully closed.
OPENING THE DOORS FROMINSIDE YOUR VEHICLE
E-Latch
Pull the interior door handle twice tounlock and open a rear door. The first pullunlocks the door and the second pullopens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature thatunlocks the vehicle doors when yourvehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors after allof the following occur.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMDoors and LocksE267112 E138629 E138629 E267111 E267112 E267111

WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,press the touchpad on the door windowtrim to unlock and open the door.
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Opening the Liftgate with PassiveKey (If Equipped)
Press the exterior liftgate release buttoninside the liftgate handle. The liftgateunlocks and opens. See Opening theLiftgate From Outside Your Vehicle(page 99).
Locking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,touch the lock icon on the door windowtrim to lock the door. The keyless entrysystem requires a brief delay toauthenticate your device.
Note:The door activation switch flashesone time to indicate the vehicle locks.
Note:Do not use the outside door handleas a roof cargo strap.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Using Keyless Entry(page 85). If the system still does notfunction use the remote control or thekey blade to lock and unlock yourvehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the liftgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
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Hints:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The five-digit master code works evenif you have set your own personal code.
Erasing a Personal Code
1.Enter the five-digit master code.
2.Press and release 1·2 on the keypadwithin five seconds.
3.Press and hold 1·2 for two seconds.You must do this within five secondsof completing Step 2.
All personal codes erase and only thefive-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan modeif you enter the wrong code seven times.This mode turns off the keypad for oneminute and the keypad lamp flashes.
The anti-scan feature turns off after:
•One minute of keypad inactivity.
•You press the unlock button on theremote control.
•You switch the ignition on.
•You unlock your vehicle using keylessentry.
USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or yourpersonal code. You must press eachnumber within five seconds of each other.
•Press 3-4 within five seconds to unlockall doors.
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Note:Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note:Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
Switching the Power Liftgate Onor Off
You can switch the power liftgate on or offthrough the vehicle settings on yourtouchscreen.
When switched off, the liftgate onlyunlatches and will not power open or close.
OPENING THE LIFTGATE USINGTHE REMOTE CONTROL
Press the button twice withinthree seconds.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note:Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note:Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
OPENING THE HANDS-FREELIFTGATE (If Equipped)
Make sure you have the authorized devicewithin 3 ft (1 m) of the liftgate.
1.Stand behind your vehicle, and face theliftgate.
2.Move your foot, in a single-kick motion,without pausing, under and away fromthe rear bumper detection area.
3.The liftgate opens.
Avoid the following actions when using thehands-free opening feature:
•Making physical contact with thebumper.
•Holding your foot under the bumper.
•Sweeping your foot from side to side,or kicking at an odd angle.
Detection Zones
The detection area is in the center of therear bumper.
Note:Allow the power system to open theliftgate. Manually pulling the liftgate mayactivate the system’s obstacle detectionfeature and stop the power operation orreverse its direction, replicate a strut failure,or damage mechanical components.
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Press and release the liftgate button. Atone sounds when the liftgate begins toclose.
Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note:Make sure you fully close the liftgateto prevent cargo from falling out.
CLOSING THE LIFTGATE USINGTHE REMOTE CONTROL
WARNING: Make sure all personsare clear of the power liftgate areabefore using the power liftgate control.
Press the button twice withinthree seconds.
Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note:Make sure that you fully close theliftgate to prevent cargo from falling out.
CLOSING THE HANDS-FREELIFTGATE (If Equipped)
Make sure you have the authorized devicewithin 3 ft (1 m) of the liftgate.
1.Stand behind your vehicle, and face theliftgate.
2.Move your foot, in a single-kick motion,without pausing, under and away fromthe rear bumper detection area.
3.The liftgate closes.
Note:A tone sounds when the liftgatebegins to close.
Avoid the following actions when using thehands-free feature:
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLiftgate - Vehicles With: Hands-Free Liftgate/Power Liftgate E291417 E267940 E300799