
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
LOW (L) - GASOLINE
In low (L) your vehicle holds low gears.
Note:We recommend using this mode fordriving on hilly or mountainous roads orwhen towing a trailer. See Towing a Trailer(page 267).
LOW (L) - HYBRID ELECTRICVEHICLE (HEV)
In low (L) your vehicle decelerates morenoticeably than in drive (D) when theaccelerator pedal is released.
Note:We recommend using this mode fordriving on hilly or mountainous roads orwhen towing a trailer. See Towing a Trailer(page 267).
SHIFTING YOUR VEHICLE INTO
GEAR
The selector is on the center console.
1.Press and hold the brake pedal.
2.Rotate the outer ring to select aposition.
Note:The position illuminates on theselector.
Note:Your vehicle cannot shift from drive(D) to park (P) with a clockwise rotation.Your vehicle cannot shift from park (P) todrive (D) with a counterclockwise rotation.
3.Press the low (L) or manual (M) orsport (S) button when your vehicle isin drive (D) to enter or exit mode.
AUTOMATIC TRANSMISSION
POSITION INDICATORS
The instrument cluster displays the currentposition.
Note:The position could illuminate on thetransmission selector.
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRALMODE
This mode keeps your vehicle in neutral(N), for a limited time, when you exit yourvehicle or switch your vehicle off.
Note:Do not tow your vehicle in this mode.
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AUTOMATIC RETURN TO PARK(P) LIMITATIONS
Automatic return to park (P) may not workif the door ajar sensor or seatbelt sensorare malfunctioning.
See an authorized dealer if any of thefollowing occur:
•Seatbelt indicator illuminates or tonesounds with the seatbelt fastened.
•Door ajar indicator does not illuminatewith the driver door open.
•Door ajar indicator illuminates with thedriver door closed.
•Transmission not in park messageappears with the driver door closed,after you shift out of park (P).
GRADE ASSIST - HYBRID
ELECTRIC VEHICLE (HEV)
WHAT IS GRADE ASSIST
Provides additional grade braking with acombination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed when descendinga grade.
MANUAL PARK RELEASE -
GASOLINE (IF EQUIPPED)
WHAT IS MANUAL PARK RELEASE
Manual park release allows you to shiftyour vehicle out of park (P) in the event ofan electrical malfunction or emergency.
MANUAL PARK RELEASEPRECAUTIONS
WARNING: When doing thisprocedure, you need to take thetransmission out of park (P) whichmeans your vehicle can roll freely. Toavoid unwanted vehicle movement,apply the parking brake prior to doingthis procedure. Use wheel chocks ifappropriate.
WARNING: Do not drive yourvehicle until you verify that thestoplamps are working.
USING MANUAL PARK RELEASE
Activating the Manual ParkRelease Cable
1.Apply the parking brake.
Note:If the battery has run out of charge,use an external power source to apply theparking brake.
2.Remove the access cover locatedwithin the center console using aplastic wedge or pry tool.
Note:Do not pull the tether.
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Note:If the instrument cluster does notdisplay park (P) or if Park Not Available,Transmission Not In Park or Shift SystemFault message persists, contact anauthorized dealer for service.
8.Switch your vehicle off.
9.Release the brake pedal.
10.Install the access cover.
SHIFTING YOUR IMMOBILE
VEHICLE OUT OF PARK (P) -
GASOLINE
WARNING: When doing thisprocedure, you need to take thetransmission out of park (P) whichmeans your vehicle can roll freely. Toavoid unwanted vehicle movement,apply the parking brake prior to doingthis procedure. Use wheel chocks ifappropriate.
Use this procedure to shift your vehicle outof park (P) if you cannot start the engine.
Note:Your vehicle could shift to park (P)after 30 minutes, or when the vehiclebattery charge level is low. Prolonged useof this mode can cause the 12 V battery torun out of charge.
Note:If the battery is out of charge, use anexternal power source.
Note:Do not tow your vehicle in this mode.Failure to follow these instructions couldresult in vehicle damage not covered by thevehicle warranty.
Shifting Your Vehicle Out of Park(P)
1.Apply the parking brake.
Note:If the battery is out of charge, use anexternal power source to apply the parkingbrake.
2.Power your vehicle on without yourfoot on the brake pedal.
3.Fully press and hold the brake pedal.
4.Fully press and hold the acceleratorpedal.
5.Shift into neutral (N).
6.Press the low (L) button.
7.Attempt to start your vehicle.
Note:A confirmation message appearswhen your vehicle enters the mode.
Note:You must complete this procedurewithin 20 seconds. If your vehicle shifts intopark (P) attempt the procedure again.
8.Release accelerator and brake pedals.
9.Release the parking brake.
Note:Your vehicle is free to roll.
10.Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Returning Your Vehicle to NormalMode
1.Press the brake pedal.
2.Shift into park (P).
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)Audible Warning
Sounds if you open the driver door beforeshifting into park (P).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
FWD
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage couldoccur. Place the front wheels on atwo-wheel tow dolly. If you are using a towdolly, follow the instructions specified bythe equipment provider.
Note:Release the parking brake beforetowing your vehicle. See ManuallyReleasing the Electric Parking Brake(page 194).
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
AWD
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage couldoccur. You must recreational tow yourvehicle with all four wheels off the ground,such as when using a car-hauling trailer.Otherwise, you cannot recreational towyour vehicle.
RECREATIONALLY TOWING
YOUR VEHICLE - HYBRID
ELECTRIC VEHICLE (HEV)
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing is towing your vehiclebehind a motorhome. These guidelinesensure that you do not damage thetransmission.
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 125).
You can tow your vehicle with all fourwheels on the ground under the followingconditions:
•You switch Neutral Tow on.
•Your vehicle is facing forward fortowing in a forward direction.
•You release the parking brake.
•You do not exceed 70 mph (113 km/h).
Switching Neutral Tow On
1.Switch your vehicle on in accessorymode.
2.Press the menu button on the steeringwheel to enter the information displaymain menu.
3.Select Settings.
4.Select Neutral Tow.
5.Follow the instructions on theinformation display.
6.Fully press the brake pedal.
7.Shift into neutral (N).
8.Switch the ignition off.
Note:Switching neutral tow on requiresbattery power.
Note:If the parking brake is applied, amessage appears in the information display.
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Note:If your vehicle has an ignition key, youcannot remove the key from the ignitionwhen the transmission is in neutral (N) andyour vehicle is off.
Note:Start the engine and allow it to runfor a few minutes at the beginning of eachday, and every six hours or fewer. With theengine running and your foot on the brake,shift into drive (D) and then into reverse (R)before shifting back into neutral (N). Beforecontinuing to tow, switch neutral tow on.
EMERGENCY TOWING -
GASOLINE
If you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thepowertrain and transmission configuration,under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Neutral Tow on.
•You release the parking brake.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Neutral Tow On
1.Switch your vehicle on in accessorymode.
2.Press the menu button on the steeringwheel to enter the instrument clusterdisplay main menu.
3.Select Settings.
4.Select Neutral Tow.
5.Follow the instructions on theinformation display.
6.Fully press the brake pedal.
7.Shift into neutral (N).
8.Switch the ignition off.
Note:Failure to follow these instructionscould result in damage to the transmission.
Note:Switching neutral tow on requiresbattery power.
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 125).
Switching Neutral Tow Off
1.Switch your vehicle on in accessorymode.
2.Fully press the brake pedal.
3.Shift into park (P).
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ENGINE OIL CAPACITY AND
SPECIFICATION - 2.0L
ECOBOOST™
Use oil that meets the definedspecification and viscosity grade.
If you do not use oil that meets the definedspecification and viscosity grade, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced vehicle performance.
•Reduced fuel economy.
An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofILSAC.
We recommend Motorcraft® motor oil foryour vehicle. If Motorcraft® oil is notavailable, use motor oils of therecommended viscosity grade that displaythe API Certification Mark for gasolineengines.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that yourvehicle warranty does not cover.
Capacities
Including the Oil FilterVariant
5.5 qt (5.2 L)All.
Materials
SpecificationName
WSS-M2C961-A1Motorcraft® SAE 5W-30 Synthetic Blend MotorOil(U.S.)Motorcraft® SAE 5W-30 Super Premium Motor Oil/ Huile moteur de très haute qualité SAE 5W-30Motorcraft®(Canada)XO-5W30-Q1SP(U.S.)CXO-5W30-LSP6(Canada)
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An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofILSAC.
We recommend Motorcraft® motor oil foryour vehicle. If Motorcraft® oil is notavailable, use motor oils of therecommended viscosity grade that displaythe API Certification Mark for gasolineengines.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that yourvehicle warranty does not cover.
Capacities
Including the Oil FilterVariant
5.7 qt (5.4 L)All.
Materials
SpecificationName
WSS-M2C962-A1Motorcraft® SAE 0W-20 Full Synthetic MotorOil(U.S.)(Canada)XO-0W20-QFS(U.S.)
COOLING SYSTEM CAPACITY
AND SPECIFICATION - 2.0L
ECOBOOST™
Use coolant that meets the definedspecification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
QuantityVariant
9.5 qt (9.02 L)With trailer tow package.
9.0 qt (8.5 L)Without trailer tow package
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