Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 430).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 377).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See Apps(page 428).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Settings (page 430).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: To reduce risk of injury,do not obstruct or place objects in thedeployment path of the airbag.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS
WARNING: National HighwayTraffic Safety Administration (NHTSA)recommends a minimum distance of atleast 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly one or twodegrees from the upright position.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. Properly seated occupants situpright, lean against the seat backrest, andcenter themselves on the seat cushion,with their feet comfortably extended onthe floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, liesdown, turns sideways, sits forward, leansforward or sideways, or puts one or bothfeet up, the chance of injury during a crashgreatly increases.
CHILDREN AND AIRBAGS
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
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•When the front passenger sensingsystem enables the front passengerfrontal airbag, the passenger airbagstatus indicator illuminates the onlamp.
If a person of adult size is sitting in the frontpassenger seat, but the passenger airbagstatus indicator off lamp is illuminated, itis possible that the person is not sittingproperly in the seat. If this happens:
•Switch your vehicle off and ask theperson to place the seat backrest in anupright position.
•Have the person sit upright in the seat,centered on the seat cushion, with theperson's legs comfortably extended.
•Restart your vehicle and have theperson remain in this position for abouttwo minutes. This allows the systemto detect that person and enable thepassenger frontal airbag.
•If the indicator off lamp remainsilluminated even after this, advise theperson to ride in the rear seat.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sit upright,leaning against the seat backrest, andcentered on the seat cushion, with theirfeet comfortably extended on the floor.
Sitting improperly can increase the chanceof injury in a crash event. For example, ifan occupant slouches, lies down, turnssideways, sits forward, leans forward orsideways, or puts one or both feet up, thechance of injury during a crash greatlyincreases.
If you think that the state of the passengerairbag status indicator lamp is incorrect,check the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion andthe center console.
•Objects hanging off the seat backrest.
•Objects stowed in the seat backrestmap pocket.
•Objects placed on the occupant's lap.
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat.
•Rear passenger feet and knees restingor pushing on the seat.
The listed conditions could cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat could appearheavier or lighter due to the conditionslisted.
Make sure the front passengersensing system is operatingproperly. See Crash Sensorsand Airbag Indicator (page 57).
If the airbag readiness light is on, do thefollowing:
•Pull your vehicle over.
•Switch your vehicle off.
•Check for any objects lodgedunderneath the front passenger seator cargo interfering with the seat.
•Remove the obstruction if found.
•Restart your vehicle.
•Wait at least two minutes and verifythat the airbag readiness light in theinstrument cluster is no longerilluminated.
•If the airbag readiness light in theinstrument cluster remains illuminated,there may be a problem due to thefront passenger sensing system.
Do not attempt to repair or service thesystem. Take your vehicle in for serviceimmediately.
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front of your vehiclecould affect the performance of theairbag system, increasing the risk ofinjury. This includes the hood, bumpersystem, frame, front body structure, towhooks, hood pins, push bar andsnowplows.
Your vehicle has a collection of crash andoccupant sensors. These sensors provideinformation to the restraints controlmodule which deploys the following:
•Seatbelt pretensioners.
•Driver airbag.
•Passenger airbag.
•Knee airbag(s).
•Seat mounted side airbags.
•Safety Canopy.
Based on the type of crash, the restraintscontrol module deploys the appropriatesafety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The safety system displays anindicator in the instrument cluster when itis ready. The system sends out a tone if itis not working. The airbag does not requireroutine maintenance.
One or more of the following indicates adifficulty with the system:
The readiness light does notimmediately illuminate after youswitch the ignition on.
•The readiness light either flashes orstays on.
•You hear a series of five beeps. Thetone pattern periodically repeats untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, seatbelt usage)were not appropriate to activate thesesafety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the front seatbeltpretensioners is to activate in frontal,near-frontal and side crashes, and inrollovers. The design of the rearseatbelt pretensioners is to activate infrontal crashes, side crashes and inrollovers.
•The design of the knee airbag(s) is todeploy based on crash severity andoccupant conditions.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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WIPERS
WIPER PRECAUTIONS
Do not operate the wipers on a drywindshield. This could scratch the glass ordamage the wiper blades. Use thewindshield washers before wiping a drywindshield.
Fully defrost the windshield before youswitch the windshield wipers on.
Switch the windshield wipers off beforeentering a car wash.
SWITCHING WINDSHIELD WIPERSON AND OFF
Single wipe.A
Intermittent wipe/Auto wipe.B
Normal wipe.C
High-speed wipe.D
Push the lever up or down tooperate the windshield wipers.
CHECKING THE WIPER
BLADES
Improving Your Windshield WiperPerformance
Run the tip of your fingers over the edge ofthe blade to check for roughness.
REPLACING THE FRONT
WIPER BLADES
Note:For vehicles with a service position,make sure the windshield wipers are in thisposition before proceeding.
Note:You can use the service position toprovide easier access to the wiper bladesfor freeing them from snow and ice.
Note:Switch the windshield wipers offbefore switching the ignition off.
Make sure your vehicle is off beforebeginning this procedure.
1.Move the wiper blades to the serviceposition.
Note:To place the wiper arms in a serviceposition, switch your vehicle on in accessorymode, switch on the wipers and switch yourvehicle off when the wipers are at theirhighest position.
Note:Do not manually move the wiperarms to the service position unless the wiperpath is obstructed by snow or ice.
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OVERRIDING AUTOMATIC HIGHBEAM CONTROLPush the lever away from you to switchthe high beams on.
Push the lever away from you again toswitch the high beams off.
Push the lever away from you for a thirdtime to switch automatic high beamcontrol back on.
AUTOMATIC HIGH BEAM CONTROL – TROUBLESHOOTING
AUTOMATIC HIGH BEAM CONTROL – INFORMATION MESSAGES
DescriptionMessage
The camera has reduced visibility. Clean the windshield. Ifthe message continues to appear, have your vehicle checkedas soon as possible.
Front Camera Low Visib-ility Clean Screen
The camera has malfunctioned. Wait a short period of timefor the camera to cool down. If the message continues toappear, have your vehicle checked as soon as possible.
Front Camera Tempor-arily Not Available
The camera has malfunctioned. Have your vehicle checkedas soon as possible.Front Camera Malfunc-tion Service Required
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