An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofILSAC.
We recommend Motorcraft® motor oil foryour vehicle. If Motorcraft® oil is notavailable, use motor oils of therecommended viscosity grade that displaythe API Certification Mark for gasolineengines.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that yourvehicle warranty does not cover.
Capacities
Including the Oil FilterVariant
5.7 qt (5.4 L)All.
Materials
SpecificationName
WSS-M2C962-A1Motorcraft® SAE 0W-20 Full Synthetic MotorOil(U.S.)(Canada)XO-0W20-QFS(U.S.)
COOLING SYSTEM CAPACITY
AND SPECIFICATION - 2.0L
ECOBOOST™
Use coolant that meets the definedspecification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
QuantityVariant
9.5 qt (9.02 L)With trailer tow package.
9.0 qt (8.5 L)Without trailer tow package
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Turning off the Audio
Press the button to turn off theaudio.
Press the button again to turn onthe audio.
Changing Radio Stations
Manual Tuning
Note:You can change radio stations usingthe seek buttons.
Note:You can recall radio stations usingthe preset buttons on the touchscreen.
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fastforward through the track.
Seek Down and Previous TrackButton
Select to return to the beginningof a track.
Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press thebutton again to pause the track.
In radio mode, press the button to mutethe radio. Press the button again tounmute.
Switching the Screen On and Off
Press the button to switch thescreen on or off.
Sound Settings
Press the button to adjust thesound settings. You can optimizethe sound for different seatingpositions.
You can also activate and set thesensitivity of the speed compensatedvolume.
Display Settings
Select the settings option on thefeature bar.
1.Select Display.
2.Adjust the settings.
General Settings
Select the settings option on thefeature bar.
1. Select General.
Adjust the settings.
AM/FM RADIO
Using the Radio
Select the audio option on thefeature bar.
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Selecting a Radio Station From a List
1.Select Sources.
2.Select a radio source.
3.Select Browse.
4.Select a radio station from the list.
Manually Changing Radio Stations
Rotate the control to change thefrequency.
Automatically Changing RadioStations
Press to seek the next station upthe frequency band.
Press and hold to quickly seekup the frequency band.
Press to seek the next stationdown the frequency band.
Press and hold to quickly seekdown the frequency band.
Storing a Radio Station
Press and hold one of the preset buttonson the touchscreen.
Note:The radio could briefly mutes toindicate the station has been stored.
Radio Settings
Select the settings option on thefeature bar.
1.Select Radio.
2.Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device andswitch Bluetooth on.
Select the settings options onthe feature bar.
1.Select Bluetooth.
2.Switch Bluetooth on.
3.Select Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
4.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
5.Confirm that the number on yourdevice matches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
Bluetooth Settings
Select the settings option on thefeature bar.
1.Select Bluetooth.
2.Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list ofprevious calls.
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Press the button once to returnto the beginning of the track.Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewind.
PLAYING MEDIA FROM A USB
DEVICE
Supported File Formats
The system supports the following fileformats:
•MP3, M4B, WMA, PCM, WAV, AAC,APE, and FLAC audio file formats.
•WMV, MKV, AVI, MPEG, MP2, MPE,MP4, MOV, M4V and 3GP video fileformat.
•exFAT, FAT, FAT32 and NTFS filesystems.
Selecting the USB Device
Connect your device to the USB port.
Select the audio option on thefeature bar.
Select Sources.
Select the USB option.
Select Browse.
You can play the tracks displayed on thescreen or search for new tracks.
Playing from the USB Device
Press the button to play a track.Press the button again to pausethe track.
Press the button to skip to thenext track.
Press and hold the button to fast forwardthrough the track.
Press the button once to returnto the beginning of a track.Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewindthrough the track.
Sorting by Categories
You can also sort and play music byspecific categories, for example artist oralbum.
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported).
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The color of the indicator changes toindicate the system status.
Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if thecurrent station is broadcasting multipledigital broadcasts. The highlightednumbers indicate additional digitalchannels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radiotext appears as a button. Press the buttonto cycle through all of the HD stations onthat specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radiosystem includes a limited subscriptionterm, which begins on the date of sale orlease of your vehicle. See an authorizeddealer for availability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States,www.SiriusXM.ca inCanada, or call SiriusXM at1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 377).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 396).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 396).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
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Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 396).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings.
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
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Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 410).
Select to adjust climate settings
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 420).
Select to use the navigationsystem.
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page428).
Select to adjust system settings.See Settings (page 430).
Cleaning the Touchscreen
See Cleaning Displays and Screens(page 330).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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