ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
188
Roadside Emergencies
Protected Component Rating Item
Fuel pressure regulator
(diesel).
Not used. — 37
Not used. — 38
Not used. — 39
Trailer brake control
module. 30 A 41
Upfitter spare. 30 A 43
Not used. — 45
A/C clutch solenoid. 10 A 46
Upfitter relay 1. 40 A 47
Upfitter run and accessory
feed. 20 A 48
Pump electronics module
(gas). 30 A 49
Fuel pump (diesel).
Injector power (gas). 15 A 50
Power point #1. 20 A 51
Not used. — 52
Trailer tow park lamp. 30 A 53
Not used. — 54
Upfitter relay 3. 20 A 55
Not used. — 56
USB power. 5 A 58
U-Haul park lamps. 10 A 59
Dual fuel tank selector
switch (diesel). 10 A 60
Not used. — 61
Not used. — 62
203
Fuses
Protected Component Rating Item
Driver seat compressor. 20 A 63
Passenger seat compressor. 20 A 64
Upfitter - run activate feed. 10 A 65
Four pack solenoid differen-
tial lock. 10 A 66
Hydromax relay power. 10 A 67
Not used. — 69
Inverter. 40 A 70
Anti-lock brake system
valves. 30 A 71
Brake on-off switch
(hydraulic brakes). 10 A 72
Stoplamp air pressure
switch 1 and 2 (air brakes).
Not used. — 73
Heated mirror. 15 A 74
Not used. — 75
Body control module battery
feed. 60 A 76
Body control module
voltage quality monitor
power feed. 30 A 77
Transmission module
(diesel). 10 A 78
Hydromax pump monitor. 5 A 79
Trailer tow backup signal. 10 A 80
Not used. — 81
Upfitter switch (factory
location for ignition power). 5 A 82
Upfitter switch (optional
location for power at all
times). 5 A 83
204
Fuses
Protected Component Rating Item
Not used. — 84
Not used. — 85
Not used. — 86
Not used. — 87
Cargo lamps. 10 A 88
Not used. — 89
Upfitter - B-pillar. 40 A 91
Not used. — 93
Not used. — 94
Stoplamps. 20 A 95
Trailer tow stoplamps.
Not used. — 96
Not used. — 97
Trailer tow battery charge. 30 A 98
Upfitter relay 2. 40 A 99
Glow plug controller
(diesel). 25 A 100
Not used. — 101
Not used. — 102
Not used. — 103
Not used. — 104
Trailer tow stoplamp and
turn relay. 15 A 105
Note:Spare fuse amperage may vary.
Passenger Compartment Fuse Box
The fuse panel is in the passenger footwell.
Remove the panel cover to access the
fuses.Pull the fuse panel cover toward you to
remove it. When the clips of the panel
disengage, let the panel fall easily.
Use the provided fuse puller tool to remove
a fuse. It is on the fuse panel cover.
205
Fuses
Protected Component Rating Item
Brake signal for air brake. 5 A 30
Customer access stoplamp
signal.
Brake on-off isolation relay.
Trailer tow stoplamp relay.
Upfitter interface module. 10 A 31
Remote radio frequency
receiver.
Radio. 20 A 32
Not used. — 33
Not used. — 34
Tow haul switch. 5 A 35
Lane departure warning
camera. 15 A 36
Not used. — 37
Left-hand front power
window switch (four
window units). 30 A 38
Note:Spare fuse amperage may vary.
CHANGING A FUSE
Fuses
WARNING: Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
208
Fuses
Engine starting (with parking brake applied)
Check the gauge (diesel engine) or indicator light (gasoline
engine) to verify the alternator is charging. Voltmeter
Inspect for excessive free play in the steering linkages. The
steering wheel should have less than 2 in (5 cm) of free play
at its rim. Steering linkage free play
Verify the parking brake holds the vehicle by gently trying to
pull forward with the parking brake applied. Parking brake
Verify operation using the following procedure. Chock the
wheels, if necessary. Push in the parking brake and, on
tractors, push in the tractor parking brake knob: Air brakes
1. Verify the air compressor or governor cutout pressure is
approximately 120 psi (827 kPa).
2. Turn off the engine, and then turn the key back to the on
position (without starting the engine).
3. Without the brake pedal applied, note the air pressure drop
for one minute. It should be less than 2 psi (14 kPa) for single
vehicles and 3 psi (21 kPa) for combination vehicles.
4. Press and hold the brake pedal with 90 psi (621 kPa) or
more. Make sure there is no more than a 3 psi (21 kPa) per
minute leak for single vehicles and a 4 psi (28 kPa) minute
leak for combination vehicles.
5. Pump the brake pedal to deplete the system of air pressure.
The warning light and tone should turn on at 57 psi (393 kPa).
6. Pump the brake pedal and make sure the parking brake
and trailer parking brake knobs pop out at 20 psi (138 kPa)
or higher.
Verify that the fluid level is in the proper operating range. See
Automatic Transmission Fluid Check (page 242). Automatic transmission
fluid
Front of vehicle
Verify all exterior lights illuminate and are clean. Lights
Check headlights function on high and low beam.
Verify reflectors are clean, unbroken and of proper color (red
on rear, amber elsewhere).
212
Vehicle Inspection Guide
Rear brakes
Inspect for cracked, worn or frayed hoses, and that all coup-
lings are secure. Hoses
Verify that there are no cracks or dents, and that the cham-
bers are securely mounted. Brake chambers
Inspect for broken, loose or missing parts. Slack adjusters
Note: The angle between the push rod and adjuster arm
should be approximately 90 degrees when the brakes are
applied. When pulled by hand, the push rod should not move
more than approximately 1 in (2.5 cm).
Verify that there are no cracks, dents, holes, and no loose or
missing bolts and that the brake linings are not worn,
dangerously thin or contaminated by lubricant. Drums
Rear wheels
Check for even separation of dual wheels, and that the tires
are not touching each other. Spacers
Inspect for damaged or bent rims. They should not have
welding repairs, and there should be no rust trails, which
indicate it is loose on the wheel. Rims
Verify all lug nuts are present and not loose (look for rust
trails around the lug nuts). There should be no cracks radiating
from the lug bolt holes or distortion of the bolt holes. Lug nuts
Trailer
If you are pulling a trailer, perform an
inspection of the trailer similar to that of
the tractor. The inspection should follow
trailer manufacturer recommendations
and should include at a minimum: general
condition, landing gear, doors, sides, lights,
reflectors, suspension, brakes, tires,
wheels, cargo placement, stability and
tie-downs.
Transmission
WARNING: If the unit starts in gear
and/or the neutral start switch is not
functioning correctly, the vehicle may
inadvertently move which could result
in property damage, personal injury or
death.
Regularly inspect the transmission's
neutral start switch. The engine should
only start in neutral (N) or park (P) (if
equipped with a park position).
217
Vehicle Inspection Guide
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 288).
4. Reinstall the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note:Immediately soak up any oil spillage
with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. If the oil level is sufficient,
this indicates a system malfunction. Have
your vehicle checked as soon as possible.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.If your vehicle has a diesel engine, an
Intelligent Oil Life Monitor™ calculates the
proper oil change service interval. When
the information display indicates: OIL
CHANGE REQUIRED, change the engine
oil and oil filter. See Information
Displays (page 70).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts (page 290).
1. Unscrew the oil filter and oil pan drain
plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil. See
Engine Oil Capacity and
Specification (page 295).
5. For diesel engines, you need to reset
the Intelligent Oil Life Monitor™. See
Information Displays (page 70).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
operation:
• Frequent or extended idling such as
over 10 minutes per hour of normal
driving.
• Low-speed operation or stationary use.
• If the vehicle is operated in sustained,
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation, or
consistent heavy traffic less than
25 mph (40 km/h).
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over 1,000 mi
(1,600 km).
226
Maintenance