WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until thefront seat passengers buckle the front seatbelts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels haverestricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, andcross traffic alert. These systems turn onwhen the vehicle turns on, and you cannotswitch them off with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commandswhen using a MyKey, and with your vehiclemoving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEYSETTINGS
You can configure the following settingsafter creating a MyKey. See Creating aMyKey (page 100).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
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TAILGATE PRECAUTIONS
WARNING: It is extremelydangerous to ride in a cargo area, insideor outside of a vehicle. In a crash, peopleriding in these areas are more likely to beseriously injured or killed. Do not allowpeople to ride in any area of your vehiclethat is not equipped with seats andseatbelts. Make sure everyone in yourvehicle is in a seat and properly using aseatbelt. Failure to follow this warningcould result in serious personal injury ordeath.
OPENING THE TAILGATE
OPENING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
Pull up on the handle to release thetailgate.
Note:You may need to unlock the tailgatefirst.
LOCKING AND UNLOCKING
THE TAILGATE
Manual
Lock.A
Unlock.B
1.Insert the ignition key into the tailgatelock.
2.Turn it to the left to lock the tailgate.
3.Turn it to the right to unlock thetailgate.
Power
You can lock and unlock the tailgate withthe remote control or power door unlockcontrol.
REMOVING AND INSTALLING
THE TAILGATE
WARNING: Always properly securecargo to prevent shifting cargo or cargofalling from the vehicle. Failure to do socould result in compromised vehiclestability and serious personal injury tovehicle occupants or others.
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TAILGATE PRECAUTIONS
WARNING: It is extremelydangerous to ride in a cargo area, insideor outside of a vehicle. In a crash, peopleriding in these areas are more likely to beseriously injured or killed. Do not allowpeople to ride in any area of your vehiclethat is not equipped with seats andseatbelts. Make sure everyone in yourvehicle is in a seat and properly using aseatbelt. Failure to follow this warningcould result in serious personal injury ordeath.
OPENING THE TAILGATE
OPENING THE TAILGATE FROMINSIDE YOUR VEHICLE
The vehicle must be in park (P) to operatethe power tailgate.
Press the button on theinstrument panel.
Note:A tone sounds while the tailgateopens.
Note:The tailgate stops and reverses if itdetects an obstruction when opening.
Note:An alert sounds if the electronictailgate is in manual mode.
Note:A pop-up message appears on thetouchscreen if the tailgate is in manualmode asking if you want to change back topower mode.
OPENING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
1.Unlock the vehicle with the remotecontrol or power door unlock control.
Note:If an intelligent access transmitter iswithin 3 ft (1 m) of the tailgate, the tailgateunlocks when you press the tailgate releasebutton.
2.Press the button in the top of thetailgate handle twice within threeseconds.
OPENING THE TAILGATE USINGTHE REMOTE CONTROL
Press the remote control buttontwice within three seconds.
CLOSING THE TAILGATE
CLOSING THE TAILGATE FROMINSIDE YOUR VEHICLE
Press the button on theinstrument panel.
Note:The tailgate does not close with thetailgate step ajar. A Step Ajar messagedisplays on instrument panel.
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TAILGATE PRECAUTIONS
WARNING: It is extremelydangerous to ride in a cargo area, insideor outside of a vehicle. In a crash, peopleriding in these areas are more likely to beseriously injured or killed. Do not allowpeople to ride in any area of your vehiclethat is not equipped with seats andseatbelts. Make sure everyone in yourvehicle is in a seat and properly using aseatbelt. Failure to follow this warningcould result in serious personal injury ordeath.
OPENING THE TAILGATE
OPENING THE TAILGATE FROMINSIDE YOUR VEHICLE
The vehicle must be in park (P) to operatethe tailgate.
Press the button on theinstrument panel twice withinthree seconds.
OPENING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
1.Unlock the vehicle with the remotecontrol or power door unlock control.
Note:If an intelligent access transmitter iswithin 3 ft (1 m) of the tailgate, the tailgateunlocks when you press the tailgate releasebutton.
2.Press the button in the top of thetailgate handle twice within threeseconds.
OPENING THE TAILGATE USINGTHE REMOTE CONTROL
Press the remote control buttontwice within three seconds.
REMOVING AND INSTALLING
THE TAILGATE
WARNING: Always properly securecargo to prevent shifting cargo or cargofalling from the vehicle. Failure to do socould result in compromised vehiclestability and serious personal injury tovehicle occupants or others.
WARNING: The tailgate is heavy.Removal of the tailgate requires twoadults. Failure to follow this instructioncould result in personal injury or propertydamage.
Note:Skip to Step 4 if your vehicle doesnot have power door locks.
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Battery
It illuminates when you switchthe ignition on.
If it illuminates when the engineis running, this indicates your vehiclerequires service. Have your vehiclechecked as soon as possible.
Brake System
It illuminates when you apply theparking brake and the ignition ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Indicators may vary depending onregion.
Diesel Exhaust Fluid
Illuminates when the dieselexhaust fluid is low,contaminated or the systemrequires service.
Door Ajar
It illuminates when you switchthe ignition on and remains on ifany door is open.
Electric Parking Brake
It illuminates or flashes when theelectric parking brake requiresservice.
Engine Coolant Temperature
If it illuminates, safely stop yourvehicle and switch the vehicleoff.
Fasten Seatbelt
It illuminates and a tone soundsuntil you fasten the seatbelts.
Hood Ajar
It illuminates when the ignitionis on and the hood is notcompletely closed.
Limited Performance
Illuminates if your vehicle haslimited performance due to acold or hot battery. Drive withcaution. Keep your vehicle connected toa charging system when not in use tomaintain battery temperature.
Low Fuel Level
It illuminates when the fuel levelis low.
Low Tire Pressure
It illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at anytime,have the system checked as soon aspossible.
Low Washer Fluid Level
It illuminates when the washerfluid is low.
Oil Pressure
It illuminates when the engineoil pressure is low.
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FRONT SEAT PRECAUTIONS
WARNING: Sitting improperly, outof position or with the seatback reclinedtoo far can take weight off the seatcushion and affect the decision of thepassenger sensing system, resulting inserious injury or death in the event of acrash. Always sit upright against yourseat back, with your feet on the floor.
WARNING: Do not recline the seatbackrest too far as this can cause theoccupant to slide under the seatbelt,resulting in personal injury in the eventof a crash.
WARNING: Do not place objectshigher than the top of the seat backrest.Failure to follow this instruction couldresult in personal injury or death in theevent of a sudden stop or crash.
WARNING: Do not adjust the driverseat or seat backrest when your vehicleis moving. This may result in sudden seatmovement, causing the loss of controlof your vehicle.
SITTING IN THE CORRECT
POSITION
When you use them properly, the seat,head restraint, seatbelt and airbags willprovide optimum protection in the eventof a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the baseof your spine as far back as possible.
•Do not recline the seat backrest so thatyour torso is more than 30 degreesfrom the upright position.
•Adjust the head restraint so that thetop of it is level with the top of yourhead and as far forward as possible.Make sure that you remaincomfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in(25 cm) between your breastbone andthe airbag cover.
•Hold the steering wheel with your armsslightly bent.
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•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of theseatbelt over the center of yourshoulder and position the lap straptightly across your hips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
MANUAL SEATS
HEAD RESTRAINT COMPONENTS
The head restraints consist of:
An energy absorbing headrestraint.A
Two steel stems.B
Guide sleeve adjust and releasebutton.C
Guide sleeve unlock and removebutton (If equipped).D
ADJUSTING THE HEADRESTRAINT
4-Way Head Restraints
WARNING: Fully adjust the headrestraint before you sit in or operate yourvehicle. This will help minimize the riskof neck injury in the event of a crash. Donot adjust the head restraint when yourvehicle is moving.
WARNING: The head restraint is asafety device. Whenever possible itshould be installed and properlyadjusted when the seat is occupied.Failure to adjust the head restraintproperly could reduce its effectivenessduring certain impacts.
WARNING: Adjust the headrestraints for all passengers before youdrive your vehicle. This will help minimizethe risk of neck injury in the event of acrash. Do not adjust the head restraintswhen your vehicle is moving.
Note:Adjust the seat backrest to an uprightdriving position before adjusting the headrestraint. Adjust the head restraint so thatthe top of it is level with the top of your headand as far forward as possible. Make surethat you remain comfortable. If you areextremely tall, adjust the head restraint toits highest position.
Pull the head restraint up to raise it.
To lower the head restraint:
1.Press and hold the adjust and releasebutton.
2.Push the head restraint down.
REMOVING THE HEAD RESTRAINT
1.Pull up the head restraint until itreaches its highest position.
2.Press and hold the adjust and releasebutton and the unlock and removebutton.
3.Pull up the head restraint.
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