•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is off and the phone connectedto SYNC, an icon displays on the status bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number. The followingare limitations of this feature:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
- POLICE RESPONDER
Note:If there is a problem with the remoteentry system, make sure to take all remotecontrols with you to an authorized dealer inorder to aid in troubleshooting the problem.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 104).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 104).
Sounding the Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
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Audio System Volume Limit
The audio system maximum volumereduces. A message appears on thetouchscreen if you attempt to exceed thevolume limit. Automatic volume controlturns off.
911 Assist
If you set 911 assist to always on, youcannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
Vehicles with a center console shifter:
1.Remove the mat from the centerconsole cup holder.
2.Remove the key blade from the remotecontrol.
3.Place the remote control in the backupslot with the buttons facing toward therear of the vehicle.
4.Switch the ignition on using the key youwant to create as MyKey.
5.Press Settings on the touchscreen.
6.Press Vehicle Settings.
7.Press MyKey.
8.Press Create MyKey.
9.Press Yes.
10.Switch the ignition off.
Note:You successfully created a MyKey.We recommend that you label this key soyou can distinguish it from the admin keys.
Note:The programmed restrictions applywhen you switch the vehicle off, open andclose the driver door and restart your vehiclewith the programmed key or remote control.
Vehicles with a column shifter:
1.Raise the center console storagecompartment lid.
2.Remove the key blade from the remotecontrol.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your passive key.
Locking the Doors
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USING THE INSTRUMENT
CLUSTER DISPLAY CONTROLS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The controls are on the steering wheel.
Back button.A
OK button.B
Menu button.C
Back Button
Press to go back or to exit a menu.
OK Button
Press to make a selection.
Menu Button
Press to display the submenus.
Scroll Buttons
Press the up or down buttons to scrollthrough the menu items.
Status Indicator
Menu items with a check boxindicates a feature's status. Acheck in the box indicates thefeature is on, and unchecked indicates thefeature is off.
INSTRUMENT CLUSTER
DISPLAY MAIN MENU -
VEHICLES WITH: 12 INCH
SCREEN
Depending on your vehicle options, somemenu items can appear different or not atall.
Note:For your safety, some features arespeed-dependent and could be unavailablewhen your vehicle is above a certain speed.
Menu Item
MyView
Trip/Fuel
Truck Info
Towing
Navigation
Phone
Audio
Settings
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INSTRUMENT CLUSTER
DISPLAY MAIN MENU -
RAPTOR
Depending on your vehicle options, somemenu items can appear different or not atall.
Note:For your safety, some features arespeed-dependent and could be unavailablewhen your vehicle is above a certain speed.
Menu Item
MyView
Trip/Fuel
Raptor Info
Towing
Navigation
Phone
Audio
Settings
INSTRUMENT CLUSTER
DISPLAY MAIN MENU -
VEHICLES WITH: 4.2 INCH
SCREEN
Depending on your vehicle options, somemenu items can appear different or not atall.
Note:For your safety, some features arespeed-dependent and could be unavailablewhen your vehicle is above a certain speed.
Menu Item
Select Screens
Truck Info
Towing
Settings
INSTRUMENT CLUSTER
DISPLAY MAIN MENU -
VEHICLES WITH: 8 INCH
SCREEN
Depending on your vehicle options, somemenu items can appear different or not atall.
Note:For your safety, some features arespeed-dependent and could be unavailablewhen your vehicle is above a certain speed.
Menu Item
MyView
Trip/Fuel
Truck Info
Towing
Navigation
Phone
Audio
Settings
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PUSH BUTTON IGNITION
SWITCH (IF EQUIPPED)
Switching the Ignition Off
When the ignition is on or in accessorymode, press the push button ignitionswitch once without your foot on the brakepedal.
Switching the Ignition toAccessory Mode
When the ignition is off, press the pushbutton ignition switch once without yourfoot on the brake pedal.
All electrical circuits and accessories areoperational and the warning lamps andindicators illuminate.
Note:Your vehicle has a battery saverfeature that shuts your vehicle off when itdetects a certain amount of battery drain,or after approximately 30 minutes ofinactivity in accessory mode.
Note:The system may not function if theremote control is close to metal objects orelectronic devices, for example keys or a cellphone.
Note:You need a valid key inside yourvehicle to switch the ignition on and startthe engine.
STARTING THE ENGINE
STARTING A GASOLINE ENGINE -VEHICLES WITHOUT: PUSHBUTTON START
Before starting your vehicle, check thefollowing:
•Make sure that the headlamps andelectrical accessories are off.
•Make sure that the parking brake is on.
•Make sure that the transmission is inpark (P).
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Turn the key to position III.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:The engine takes longer to start atlower temperatures. It may crank for severalseconds when very cold.
STARTING A GASOLINE ENGINE -VEHICLES WITH: PUSH BUTTONSTART
Before starting your vehicle, check thefollowing:
•Make sure that the headlamps andelectrical accessories are off.
•Make sure that the parking brake is on.
•Make sure that the transmission is inpark (P).
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
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FUEL AND REFUELING
PRECAUTIONS
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may containbenzene, which is a cancer-causingagent.
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: Read and follow all theinstructions on the pump island.
Follow these guidelines when refueling:
•Extinguish all smoking materials andany open flames before refueling yourvehicle.
•Switch the engine off before refueling.
•Automotive fuels can be harmful orfatal if swallowed. Fuel is highly toxicand if swallowed can cause death orpermanent injury. If fuel is swallowedimmediately call a physician, even if nosymptoms are immediately apparent.The toxic effects of fuel may not beapparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases,excessive or prolonged breathing offuel vapor can cause serious illness andpermanent injury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses, if worn, flushwith water for 15 minutes and seekmedical attention. Failure to seekproper medical attention could lead topermanent injury.
•Fuels can be harmful if absorbedthrough the skin. If you splash fuel onyour skin, clothing or both, promptlyremove contaminated clothing andthoroughly wash your skin with soapand water. Repeated or prolonged skincontact causes skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiramfor the treatment of alcoholism.Breathing fuel vapors could cause anadverse reaction, serious personalinjury or sickness. Immediately call aphysician if you experience any adversereactions.
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