APPLYING THE TRAILERREVERSE AID STICKER
Place the sticker in an area visible by therear view camera. The entire sticker mustbe within 4–19 in (10–48 cm) from thecenter of the hitch ball, as shown in thefollowing illustration.
Use the supplied sticker placement card,a tape measure and pen to carefully markthe area to attach the sticker. The stickeris in the back cover pocket of your quickstart guide. Make sure the entire sticker iswithin the green zone between the twoarcs or distance markers on the diagram,and is also visible in the rear view cameradisplay.
Once you have found the correct location,place the sticker.
Note:Make sure nothing can obstruct therear view camera's view of the sticker suchas a jack handle or wiring.
Note:Position the sticker on a flat, dry andclean horizontal surface. For best results,apply the sticker when temperatures areabove 32°F (0°C).
Note:Do not move stickers after placingthem. Do not re-use any stickers if removed.
Note:You can purchase additional stickersthrough your authorized dealer.
Note:If you previously setup the trailer withthe trailer sensor, make sure it is not pluggedin before configuring the trailer and placingthe sticker.
TRAILER SENSOR INSTALLATION
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You need to purchase a sensor kit and 7/12way connector to replace the 7/4 wayconnector on your vehicle to setup thesystem with a sensor. See your authorizeddealer.
Refer to the instructions included with yourtrailer sensor for detailed informationregarding installation.
Note:Make sure the arrows on the sensorhousing are facing up. Mount the sensor toa vertical part of the trailer that pivots whenyou turn your vehicle. Do not mount to astationary surface such as the truck side ofthe trailer hitch.
Note:To setup a trailer with a sensor, installthe sensor on the trailer and plug theconnector into the connector in your bumperprior to configuring the trailer. Trailers thatwere set up with a sensor still require thesensor to function. To change a trailer touse the sticker, delete the trailer in thesystem and repeat the trailer setup with thesticker.
CALIBRATING THE SYSTEM
Calibrating the system requires drivingforward and turning left or right. Follow theinstructions on the touchscreen tocomplete the calibration process.
Note:To calibrate the system, you need anarea where you can safely drive forward andturn left or right. An open parking lot is anideal place to perform the calibration.
Note:Keep the steering wheel straightwhen instructed to by the touchscreen. Ifthe steering wheel is in a turned positionduring this instruction, the calibrationpauses.
Note:During calibration, the systemdetermines the trailer length. The systemsupports trailer lengths of 6–33 ft(1.85–10.05 m) distance from the hitchpoint to the center of the axle or axles. Thesystem is designed to work with drawbarsthat have a license plate to hitch ball centermeasurement of 9–18 in (23–46 cm) wheninstalled. Do not attempt to use drawbarsor trailers that have a length outside of thisrange as the system performance degradesand could cause improper system function.
Note:The touchscreen shows if you aregoing too slow or fast. Calibration pauses ifthe speed is outside the required range of2–9 mph (4–15 km/h).
Note:You need to complete at least a 90°turn, and longer trailers could require a 180°turn. Camera trailer tracking requires thesystem to locate the hitch ball as well asdetermine the trailer length. Some trailerscould require you to drive straight then turnmultiple times before calibration completes.The touchscreen provides instructions andnotifies you when calibration completes.
Note:For best results, do not calibrate thesystem at night when calibrating the systemwith the sticker.
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TRAILER REVERSE GUIDANCE – TROUBLESHOOTING
TRAILER REVERSE GUIDANCE – INFORMATION MESSAGES
DescriptionMessage
Displays when the system turns on and isinitializing.Detecting Trailer Please Wait…
A condition exists that prevents the systemfrom turning on. If the message continuesto display, visit your authorized dealer tohave your vehicle checked.
Trailer Reverse Guidance System is NotAvailable
The steering system needs to learn internalparameters to fully enable the feature.Drive your vehicle straight forward above25 mph (40 km/h) for approximately 5minutes.
Trailer Reverse Guidance Driving Requiredto Initialize Steering Press OK to Exit
Displays when you exceed the maximumcontrollable trailer angle for the system.Place your vehicle in drive (D) and pullforward to get your vehicle and trailer backto an in-line position, then activate thesystem by selecting the connected trailerand following the instructions on thetouchscreen.
Stop now. Deactivated by trailer angle.
If this message consistently displays, youmay need to repeat the trailer setup andcalibration. Delete the trailer from thesystem and repeat the setup and calibra-tion process.
Displays when the system does not detectthe sensor. Check the sensor connection,check that there is no damaged wiringbetween the connector and sensor andcheck that there is only one sensorconnected.
Trailer Reverse Guidance Sensor NotDetected Refer to Owner's Manual PressOK to Exit
If you do not want to use the sensor for thistrailer, delete the trailer in the touchscreenthen repeat the setup process with thesticker.
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DescriptionMessage
Displays when the system does not detectthe trailer.If your trailer is setup with a sticker, makesure the rear camera is clean, and thesticker is clearly visible in the camera image.You can also move the trailer forward orbackward to change the trailer position andlighting conditions.If your trailer is setup with a sensor, checkthat the sensor is correctly installed andthe trailer length is within the allowedrange.If this message continues to display, visityour authorized dealer to have your vehiclechecked.
Trailer Reverse Guidance Trailer NotDetected. Refer to Owner's Manual. PressOK to Exit
Displays when your vehicle has not movedafter the trailer sensor is connected orextended operation below 1 mph (1 km/h).Drive forward above 2 mph (3 km/h) toinitialize the system.
Trailer Reverse Guidance Trailer NotDetected Pull Forward to Initialize PressOK to Exit
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TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
What does it mean if the systemdoes not detect a trailer that issetup with a sticker?
•The system could be having troubleidentifying the sticker. The systemrequires a clear view of the stickerplaced on the trailer. You must keepthe camera lens and sticker clean forthe system to correctly operate. If thesystem cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReverseAid Sticker (page 456). Deleting thetrailer and repeating the setup andcalibration could improve performance,but some trailers are not compatiblewith the sticker and camera system. Ifthe system consistently does notdetect the trailer with the sticker setup,you may choose to setup the trailerwith a sensor.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pin hole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
Why does the trailer not reversestraight?
•The road conditions, such as roadcamber and road slope, could affecthow straight the system can reverse.You can compensate for the trailerdrifting to the right or left by slowlyturning the knob until the trailer isfollowing your desired path and thenholding the knob in that position.
•Other factors, such as the hitchconnection or trailer suspension, couldaffect how straight the system canreverse the trailer. You cancompensate for the trailer drifting tothe right or left by slowly turning theknob until the trailer is following yourdesired path and then holding the knobin that position.
•The sensor could be incorrectlyinstalled. Make sure the sensor iscorrectly installed.
What does it mean if the systemremains on one message for anextended time during calibrationwhen setting up the system withthe sticker?
•The camera could require cleaning.
•You could have a blocked sticker. Verifythe sticker is in the proper location. SeeApplying the Trailer Reverse AidSticker (page 456).
•The drawbar could be outside of theallowed range of 4–19 in (10–48 cm).
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•The system could have difficultiesrecognizing the sticker based onenvironmental factors. You could needto move to a different area to changethe lighting and background or youcould need to change the direction youare driving. You could also try settingup the system at a different time ofday.
•Some trailers are not compatible withthe sticker and camera system. If theissue persists, set up the trailer with asensor purchased from your authorizeddealer. See Trailer SensorInstallation (page 456).
What does it mean if the systempauses during calibration?
•There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steadyduring turn?
•Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the systemdisplays that it is not available?
•There could be a sub-system that thesystem uses that is not correctlyoperating. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
•There could be a battery voltage issue.Make sure the battery is correctlycharged. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
•The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes.
•Your vehicle is new, there is a batteryvoltage issue or you have serviced thesteering system.
What does it mean if the systemrequires you to pull forward toinitialize?
•This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen, or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
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What does it mean if the trailer isat its maximum angle or thesystem deactivated by trailerangle?
•You are at the maximum controllabletrailer angle for the system. Place yourvehicle in drive (D) and pull forward toget the truck and trailer back to anin-line position.
•The trailer could need to berecalibrated. Check that the correcttrailer is selected in the touchscreen.Verify the sensor is installed accordingto the instructions included in thesensor kit and check that the drawbarand the trailer dimensions are withinthe allowed range. Then, delete thetrailer from the system and repeat thesetup process to calibrate the trailer.
•The drawbar or the trailer dimensionsare outside of the supported range. Thesystem is designed to work withdrawbars that have a license plate tohitch ball center measurement of9–18 in (23–46 cm) when installed.The system is designed to work withtrailers that have a hitch point to centerof the axle or axles measurement of6–33 ft (1.85–10.05 m). Do notattempt to use drawbars or trailers thathave a length outside of this range asthe system performance degrades andcould cause improper system function.
•The sensor could be incorrectlyinstalled. Make sure the sensor iscorrectly installed.
What does it mean when thesystem tells you to take control ofthe steering wheel?
•You have touched the steering wheelwhen the system is steering. Avoidtouching the wheel during systemoperation.
•You have exceeded the maximumspeed for the feature. The system is nolonger steering the vehicle and youmust take over steering.
•The system does not detect the trailer.The system is no longer steering thevehicle and you must take oversteering.
•An internal condition for systemoperation is not met that requires yourvehicle to return to manual control ofthe steering.
How do I use a sticker if I havepreviously setup a trailer with thesensor?
•Disconnect the sensor wiring and adda new trailer to the system and followthe instructions for setup with a sticker.See Applying the Trailer ReverseAid Sticker (page 456). If your vehicledoes not support the sticker option, thetouchscreen instructs you to install thesensor again.
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Why does the system not detect asensor?
•There could be an issue with theconnection. Make sure that the 12-wayconnector is fully inserted into the12-way socket, that the red rubber sealis not visible when the connector is fullyinserted and that the wiring harnesssensor connection is fully inserted atthe trailer sensor.
•The wiring harness could be damaged.Check for damaged wiring between the12-way connector and the trailersensor.
•There could be multiple sensorsconnected to your vehicle. Make sureonly one sensor is connected at a time.
•The sensor could be incorrectlyinstalled. Make sure the sensor isinstalled on a vertical surface with thearrows pointing straight up.
What does it mean if the systemremains on one message for anextended time during calibrationwhen setting up the system withthe sensor?
•The trailer length could be outside theallowed range. The system is designedto work with trailers that have a hitchpoint to center of the axle or axlesmeasurement of 6–33 ft(1.85–10.05 m).
•The road surface could be too rough orbumpy. Try calibrating the system ona smoother road surface, such as anopen parking lot.
•The sensor could be incorrectlyinstalled. Make sure the sensor isinstalled on a vertical surface with thearrows pointing straight up.
What does it mean if the systemdoes not detect a trailer whenconfigured with a sensor?
•Verify that you properly connected thesensor. See Trailer SensorInstallation (page 456). Repeatcalibration on a different route if youhave verified sensor installation.
What if I want to use a sensor forthe trailer instead of a sticker?
•Install the sensor and connect thesensor wiring before adding the newtrailer to the system. You must connectthe sensor before you add the trailer.If your vehicle did not come with asensor, you can purchase one from yourauthorized dealer.
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