
Possible Cause and ResolutionSymptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active security settings.
•Check that your device is not set only to charge.
–Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-nize my device.–Device limitation.
•Do not leave your device in your vehicle during veryhot or very cold weather conditions.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
I cannot stream audio frommy Bluetooth® device.–Incompatible device.
•Check the compatibility of your device on ourwebsite.
–Device not connected.
•Pair your device. See Phone (page 447).
–Media player not running.
•Start the media player on your device.
The system does not recog-nize the music on my device.–Missing or incorrect audio file metadata, for exampleartist, song title, album or genre.
•Repair the files on your device.
–Corrupt files.
•Repair the files on your device.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3

At Every Oil Change Interval as Indicated by the Information Display1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 319).
Brake Fluid Maintenance1
Change the brake fluid.2Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Change the engine coolant and motor electronics coolant.2At 200,000 mi(322,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)
Inspect the accessory drive belt or belts.3Every 100,000 mi(160,000 km)
481
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
RADIO FREQUENCY
CERTIFICATION LABELS
BLIND SPOT INFORMATIONSYSTEM SENSORS
Argentina
Belarus
Brazil
Canada
Short Range Radar Sensor SRR3-B
IC ID: 4135A-SRR3B
485
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingCustomer InformationE363578 E253816 E340204

3
360 Degree Camera....................................237
4
4WDSee: Four-Wheel Drive.....................................203
9
911 Assist...........................................................55
A
A/CSee: Climate Control..........................................137About This Manual...........................................9ABSSee: Brakes...........................................................210ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..................................................................211Accessories....................................................473AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist........................................230Adaptive Cruise Control.............................241Adaptive Cruise Control –Troubleshooting............................................250Adaptive Cruise Control Indicators -Vehicles With: Intelligent AdaptiveCruise Control............................................248Adaptive Cruise Control Indicators -Vehicles With: Lane Centering............248Adaptive Cruise Control Indicators -Vehicles With: Stop and Go..................248Adaptive Cruise Control Limitations -Vehicles With: Lane Centering.............242Adaptive Cruise Control Limitations -Vehicles With: Stop and Go..................243Adaptive Cruise Control Precautions -Vehicles With: Lane Centering..............241Adaptive Cruise Control Precautions -Vehicles With: Stop and Go...................241
Adaptive Cruise Control –Troubleshooting........................................250Adaptive Cruise Control – InformationMessages.........................................................250Adaptive Headlamps...................................89Adjusting the Headlamps.........................335Adjusting the Set SpeedTolerance.....................................................250Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................79Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................79AFSSee: Adaptive Headlamps...............................89Airbag Disposal...............................................53Air ConditioningSee: Climate Control..........................................137Air FilterSee: Changing the Engine Air Filter - 2.3LEcoBoost™......................................................321See: Changing the Engine Air Filter -3.0L.....................................................................322See: Changing the Engine Air Filter -3.3L.....................................................................323AlarmSee: Anti-Theft Alarm.........................................77Ambient Lighting - Vehicles With: 10.1Inch Center Display Screen......................91Ambient Lighting - Vehicles With: 8 InchCenter Display Screen..............................90Anti-Theft Alarm.............................................77Appendices.....................................................531Apps.................................................................455At a Glance.......................................................20At a Glance - ST.............................................20Audible Warnings and Indicators...........109Audio Control...................................................81Audio System.................................................419General Information..........................................419Audio Unit.......................................................419Auto Hold.........................................................214Autolamps........................................................87Automatic Climate Control.......................137Automatic High Beam Control..................92Automatic High Beam ControlIndicators........................................................93
561
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex

Exterior Mirrors - ST......................................96
F
Fastening the Seatbelts..............................39Flat TireSee: Changing a Road Wheel........................370Floor Mats......................................................289Fog Lamps - FrontSee: Front Fog Lamps........................................88Ford Credit.........................................................12Ford Protect...................................................474Four-Wheel Drive........................................203Principle of Operation......................................203Front Fog Lamps............................................88Front Parking Aid..........................................227Front Passenger Sensing System............48Front Wiper BladesSee: Changing the Front Wiper Blades......336Fuel and Refueling........................................181Fuel Consumption.........................................191Fuel Filler Funnel Location........................183Fuel Filter........................................................336Fuel Quality - E85.........................................181Fuel Quality - Gasoline...............................183Fuel Shutoff...................................................292Fuses................................................................305Fuse Specification Chart..........................305
G
Garage Door Opener...................................160Garage Door Opener Limitations...........160Garage Door Opener Precautions.........160Garage Door Opener RadioFrequencies.................................................163Gauges - Vehicles With: 12.3 InchInstrument Cluster DisplayScreen............................................................102Gauges - Vehicles With: 4.2 InchInstrument Cluster DisplayScreen...........................................................104Gauges - Vehicles With: 6.5 InchInstrument Cluster DisplayScreen.............................................................101GearboxSee: Transmission...............................................197
General Information on RadioFrequencies...................................................57General Maintenance Information........476Getting Assistance Outside the U.S. andCanada..........................................................301Getting the Services You Need..............298Global Opening...............................................95
H
Hazard Flashers............................................292Headlamp AdjustingSee: Adjusting the Headlamps.....................335Headlamp Exit Delay....................................87HeadrestSee: Head Restraints.........................................144Head Restraints............................................144Heated Exterior Mirrors...............................142Heated Rear Window..................................142Heated Seats.................................................156Heated Steering Wheel................................82Heated Windshield.......................................141HeatingSee: Climate Control..........................................137High Voltage Battery...................................196General Information - Hybrid ElectricVehicle (HEV).................................................196Hill Descent Control....................................224Hill Descent Control Indicator.................224Hill Start Assist..............................................213Hints on Controlling the InteriorClimate..........................................................139Hints on Driving With Anti-LockBrakes..............................................................211Hood LockSee: Opening and Closing the Hood...........315Horn.....................................................................82How Does 911 Assist Work..........................55How Does Adaptive Cruise Control WithStop and Go Work.....................................241How Does Drive Mode ControlWork...............................................................273How Does the Garage Door OpenerWork...............................................................160How Does the Rear Occupant AlertSystem Work...............................................158
564
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex

Overriding Automatic High BeamControl............................................................93Overriding Reverse Braking Assist..........217Overriding the Set Speed..........................247
P
Parking Aids...................................................225Principle of Operation......................................225Passive Anti-Theft System..........................77PATSSee: Passive Anti-Theft System......................77Pedestrian Alert System.............................54Pedestrian Protection..................................54Perchlorate.........................................................12Personalized Settings...................................117Personal Safety System™..........................45Phone...............................................................447Post-Crash Alert System..........................296Power Door LocksSee: Locking and Unlocking.............................68Power Liftgate..................................................73Power Seats....................................................147Power Steering Fluid Check.....................329Power Windows.............................................94Pre-Collision Assist....................................268Programming the Garage Door Openerto Your Garage Door OpenerMotor...............................................................161Programming the Garage Door Openerto Your Gate Opener Motor...................162Programming the Garage Door Openerto Your Hand-Held Transmitter............161Protecting the Environment........................19PunctureSee: Changing a Road Wheel........................370
R
Radio Frequency CertificationLabels...........................................................485Blind Spot Information SystemSensors............................................................485Body Control Module........................................491Cruise Control Module.....................................494Garage Door Opener.........................................497Keys and Remote Controls............................498Passive Anti-Theft System............................505
Radio Transceiver Module.............................509SYNC........................................................................511Telematics Control Unit...................................516Tire Pressure Monitoring SystemSensors..............................................................516Wireless Accessory Charging Module........523Rear Axle........................................................209Rear Occupant Alert System AudibleWarnings.......................................................159Rear Occupant Alert SystemIndicators......................................................159Rear Occupant Alert SystemLimitations...................................................158Rear Occupant Alert SystemPrecautions..................................................158Rear Occupant Alert System...................158Rear Parking Aid...........................................225Rear Passenger Climate Controls..........140Rear Seats........................................................151Rear Under Floor Storage.........................275Rear View Camera.......................................234Rear View CameraSee: Rear View Camera...................................234Rear Window Wiper and Washers...........85Rear Wiper BladesSee: Changing the Rear Wiper Blades.......337Recommended Towing Weights...........284Reduced Engine Performance...............288Refueling - Excluding: Hybrid ElectricVehicle (HEV).............................................185Refueling - Hybrid Electric Vehicle(HEV).............................................................188Remote Control...............................................57Remote Start..................................................142Repairing Minor Paint Damage..............344Replacement PartsRecommendation........................................12Replacing a Lost Key or RemoteControl............................................................63Replacing the Cabin Air Filter...................143Reporting Safety Defects (CanadaOnly)..............................................................303Reporting Safety Defects (U.S.Only)..............................................................303Reprogramming the Garage DoorOpener...........................................................163Resuming the Set Speed..........................240Reverse Braking Assist Indicators...........217
566
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex

Reverse Braking AssistPrecautions..................................................216Reverse Braking Assist................................216Reverse Braking Assist –Troubleshooting.............................................218Reverse Braking Assist –Troubleshooting.........................................218Reverse Braking Assist – Frequently AskedQuestions.........................................................219Reverse Braking Assist – InformationMessages..........................................................218Roadside Assistance...................................291Roadside Emergencies...............................291Rollover Warning.........................................485Roof Racks and Load Carriers.................276Running-InSee: Breaking-In.................................................288Running Out of Fuel....................................183
S
Safety Canopy™..............................................51Safety Precautions.......................................181Satellite Radio..............................................422Scheduled Maintenance...........................476Seatbelt Extensions......................................44Seatbelt Height Adjustment.......................41Seatbelt Reminder.........................................42Seatbelts...........................................................38Principle of Operation........................................38Seatbelt Warning Lamp and IndicatorChime...............................................................41Seats.................................................................144Security...............................................................77Selecting a Drive Mode..............................273Service Data......................................................16Settings Data.....................................................17Settings...........................................................458Setting the Adaptive Cruise ControlGap................................................................246Setting the Adaptive Cruise ControlSpeed............................................................245Setting the Cruise Control Speed..........239Setting the Hill Descent Speed..............224Side Airbags.....................................................50Side Sensing System..................................229Sitting in the Correct Position..................144
Snow ChainsSee: Using Snow Chains.................................363Spare WheelSee: Changing a Road Wheel........................370Special Notices................................................13Special Operating Conditions ScheduledMaintenance..............................................482Speed ControlSee: Cruise Control...........................................239Speed Sign Recognition...........................266Stability Control............................................221Principle of Operation.......................................221Starter SwitchSee: Ignition Switch...........................................168Starting a Gasoline Engine.......................169Starting a Hybrid Electric VehicleSystem............................................................172Starting and Stopping the Engine.........168General Information..........................................168Steering...........................................................268Steering Wheel................................................79Storage Compartments.............................167SunroofSee: Moonroof......................................................99Sun Shades......................................................99Sun Visors.........................................................98Supplementary Restraints System.........46Principle of Operation........................................46Switching Adaptive Cruise Control Onand Off..........................................................245Switching Automatic High Beam ControlOn and Off.....................................................92Switching Cruise Control On andOff..................................................................239Switching From Adaptive Cruise Controlto Cruise Control.......................................248Switching Hill Descent Control On andOff...................................................................224Switching Intelligent Mode On andOff..................................................................250Switching Lane Centering On andOff..................................................................249Switching Rear Occupant Alert SystemOn and Off...................................................158Switching Reverse Braking Assist On andOff....................................................................217Symbols Glossary.............................................9
567
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex