USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote startsystems. If you choose to install a remotestart system, see an authorized dealer fora Ford-approved remote start system.
MYKEY – TROUBLESHOOTING
Potential CausesCondition
The key or transmitter used to start the vehicledoes not have admin privileges.I cannot create a MyKey.
Vehicles with keyless start: Make sure you placethe transmitter into the backup slot. SeePassive Anti-Theft System (page 77).The key or transmitter used to start the vehicleis the only admin key. There always has to beat least one admin key.The passive anti-theft system is disabled or inunlimited mode.
The transmitter used to start your vehicle doesnot have admin privileges.I cannot program the configurablesettings.There are no MyKeys programmed to thevehicle. See Creating a MyKey (page 65).
The key or transmitter used to start the vehicledoes not have admin privileges.I cannot clear the MyKeys.
No MyKeys are created. See Creating a MyKey(page 65).
Purchase a new key or transmitter from anauthorized dealer.I lost the only admin key.
Program a spare key or transmitter. You mayneed to see an authorized dealer. See PassiveAnti-Theft System (page 77).
I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-late.An admin key holder cleared the MyKeys andcreated new MyKeys.The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-mitter.There are no MyKeys programmed to yourvehicle. See Creating a MyKey (page 65).
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LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Note:Do not use the door latch assemblyto attach any accessory, such as handles orsteps, as this can cause damage to yourvehicle.
Power Door Locks
The power door lock control is on the driverand front passenger door panels.
Unlock.A
Lock.B
Remote Control
You can use the remote control at anytime.
Unlocking the Doors
Press the button to unlock thedriver door.
Press the button again withinthree seconds to unlock all doors. Thedirection indicators flash.
Press and hold both the lock and unlockbuttons on the remote control for threeseconds to change between driver door orall doors unlock mode. The directionindicators flash twice to indicate a changeto the unlocking mode. Driver door mode
only unlocks the driver door when youpress the unlock button once. All doormode unlocks all doors when you pressthe unlock button once. The unlockingmode applies to the remote control,keyless entry keypad and intelligentaccess.
Locking the Doors
Press the button to lock alldoors. The direction indicatorsflash.
Press the button again within threeseconds to confirm that all the doorsclose. The doors lock again, the hornsounds and the direction indicators flashif all the doors and the liftgate close.
Mislock
If any door or the liftgate is open, or if thehood is open on vehicles with an anti-theftalarm or remote start, the horn soundstwice and the direction indicators do notflash.
Switching Mislock On and Off
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Switch Mislock Chirp on or off.
Opening the Power Liftgate
Press the button twice withinthree seconds.
Opening a Rear Door from theInside
Pull the interior door handle twice tounlock and open a rear door. The first pullunlocks the door and the second pullopens the door.
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PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems could result in vehiclestarting problems and a loss of securityprotection.
Note:Metallic objects, electronic devicesor a second coded key on the same keychain could cause vehicle starting problemsif they are too close to the key when startingthe engine. Prevent these objects fromtouching the coded key while starting theengine. Switch the ignition off, move allobjects on the key chain away from thecoded key and restart the engine if aproblem occurs.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andlock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilizationsystem. It helps to prevent anyone fromstarting the engine without using a codedkey programmed to your vehicle. Using thewrong key could prevent the engine fromstarting. A message may appear in theinformation display.
If you are unable to start the engine with acorrectly coded key, there is a problem withthe system and a message could appearin the information display.
Automatic Arming
The vehicle arms immediately after youswitch the ignition off.
Automatic Disarming
Switching the ignition on with a coded keydisarms the vehicle.
Replacement Keys
Note:Your vehicle comes with twointegrated keyhead transmitters or twointelligent access keys.
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts thevehicle, as well as a remote control.
The intelligent access key functions as aprogrammed key that operates the driverdoor lock and activates the intelligentaccess with push button start system, aswell as a remote control.
If your programmed transmitters orstandard SecuriLock coded keys(integrated keyhead transmitters only) arelost or stolen and you do not have an extracoded key, you will need to have yourvehicle towed to an authorized dealer. Youneed to erase the key codes from yourvehicle and program new coded keys.
Store an extra programmed key away fromthe vehicle in a safe place to help preventany inconveniences. See your authorizeddealer to purchase additional spare orreplacement keys.
Programming a Spare IntelligentAccess Key (If Equipped)
See your authorized dealer to haveadditional keys programmed to yourvehicle.
ANTI-THEFT ALARM
The system will warn you of anunauthorized entry to your vehicle. It willbe triggered if any door, the luggagecompartment or the hood is openedwithout using the key, remote control orkeyless entry keypad.
The direction indicators will flash and thehorn will sound if unauthorized entry isattempted while the alarm is armed.
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Take all remote controls to an authorizeddealer if there is any potential alarmproblem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there isnot a key in your vehicle. Electronically lockyour vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the followingactions:
•Unlock the doors or luggagecompartment with the remote controlor keyless entry keypad.
•Switch your vehicle on or start yourvehicle.
•Use a key in the driver door to unlockyour vehicle, then switch your vehicleon within 12 seconds.
Note:Pressing the panic button on theremote control will stop the horn and signalindicators, but will not disarm the system.
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Press the control to lock or unlock the rearwindow controls. It illuminates when youlock the rear window controls.
Accessory Delay
You can use the window switches forseveral minutes after you switch theignition off or until you open either frontdoor.
GLOBAL OPENING
You can use the remote control to openthe windows with the ignition off.
Note:You can enable or disable this featurein the information display, or see anauthorized dealer. See GeneralInformation (page 115).
Note:To operate this feature, accessorydelay must not be active.
Remote Control Front Windows
After you unlock your vehicle with theremote control, you can open the windowsfor a short period of time. Press and holdthe remote control unlock button to openthe windows. Release the button oncemovement starts. Press the lock or unlockbutton to stop movement.
EXTERIOR MIRRORS -
EXCLUDING: ST
Power Exterior Mirrors
WARNING: Do not adjust themirrors when your vehicle is moving. Thiscould result in the loss of control of yourvehicle, serious personal injury or death.
Power-folding mirror control.A
Window lockout.B
Adjustment control.C
Right-hand mirror.D
Left-hand mirror.E
To adjust your mirrors, switch your vehicleon with the ignition in accessory mode orthe engine running and then:
1.Select the mirror you want to adjust.The control light turns on.
2.Use the adjustment control to adjustthe position of the mirror.
3.Press the mirror control again. Thecontrol light turns off.
Fold-Away Exterior Mirrors
Push the mirror toward the door windowglass. Make sure that you fully engage themirror in its support when returning it to itsoriginal position.
Auto-Folding Mirrors (If Equipped)
The exterior mirrors fold in toward theglass after you place the transmission intopark (P), turn off the vehicle and lock thevehicle. The exterior mirrors unfold andreturn to their driving position after youunlock the vehicle.
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Power Steering
ActionMessage
The power steering system has detected a condition that requiresservice. Have the system checked as soon as possible.Steering FaultService Now
The power steering system is not working. Stop your vehicle in asafe place. Have the system checked as soon as possible.Steering Loss StopSafely
The power steering system has detected a condition within thepower steering system or passive entry or passive start system thatrequires service. Have the system checked as soon as possible.
Steering AssistFault ServiceRequired
The steering lock system has detected a condition that requiresservice. Have the system checked as soon as possible.Steering LockMalfunctionService Now
Pre-Collision Assist
ActionMessage
You have a blocked sensor due to inclement weather, ice, mud orwater in front of the radar sensor. You can typically clean the sensorto resolve.
Pre-CollisionAssist Not Avail-able SensorBlocked
A fault with the system has occurred. Have the system checked assoon as possible.Pre-CollisionAssist Not Avail-able
Remote Start
ActionMessage
Displays as a reminder to apply the brake and push the gear shiftbutton to drive the vehicle after a remote start.To Drive: PressBrake and GearShift Button
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HEATED REAR WINDOW
Press the button to clear the rearwindow of thin ice and fog. Theheated rear window turns offafter a short period of time.
Note:Do not use harsh chemicals, razorblades or other sharp objects to clean orremove decals from the inside of the heatedrear window. The vehicle warranty may notcover damage to the heated rear windowgrid lines.
HEATED EXTERIOR MIRRORS
(IF EQUIPPED)
When you switch the heated rear windowon, the heated exterior mirrors turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products. Thevehicle warranty may not cover damagecaused to the mirror housing or glass.
REMOTE START (IF EQUIPPED)
The climate control system adjusts theinterior temperature during remote start.
You can switch this feature on or off andadjust the settings using the touchscreen.See Settings (page 458).
You cannot adjust the climate controlsetting during remote start operation.Switch the ignition on to makeadjustments.
Based on your remote start settings, thefollowing vehicle-dependent features mayor may not remain on after remote startingyour vehicle:
•Climate controlled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
•Windshield wiper de-icer.
Note:For dual zone climate controlledseats, the passenger seat setting defaultsto match the driver seat during remote start.
Automatic Settings
If Auto is on, the system sets the interiortemperature to 72°F (22°C) and heats orcools the vehicle interior as required toachieve comfort.
Note:In cold weather, the heated rearwindow and heated mirrors turn on.
Last Settings
If Last Settings is on, the system uses thesettings last selected before you turnedoff the vehicle.
Heated and Cooled Features
In Auto mode, certain heated features mayswitch on during cold weather, and cooledfeatures during hot weather.
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Press the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
Note:The heated seats switch on during aremote start if they are enabled.
Note:The heated seats may switch onwhen you start your vehicle if they were onwhen you previously switched your vehicleoff.
Automatic Climate ControlledSeats (If Equipped)
When you switch on the auto setting, theseats switch between the heated seatsand ventilated seats to match your climatecontrol setting.
Second Row Heated Seats
The heated seat controls are on the rearof the center console.
VENTILATED SEATS (IF EQUIPPED)
Do not do the following:
•Spill liquid on the front seats. This maycause the air vent holes to becomeblocked and not work properly.
•Place cargo or objects under the seats.They may block the air intake causingthe air vents to not work properly.
The engine must be running to use thisfeature.
Press this symbol to cycle through thevarious ventilation settings and off. Moreindicator lights indicate higher fan speeds.
Note:The ventilated seats switch on duringa remote start if they are enabled.
Note:The ventilated seats may switch onwhen you start your vehicle if they were onwhen you previously switched your vehicleoff.
If the engine falls below 350 RPM whenthe ventilated seats are on, the systemturns off. You need to switch it back on.
Note:To improve comfort, use theventilated seats along with the vehicle’s airconditioning system.
Automatic Climate ControlledSeats (If Equipped)
When you switch on the auto setting, theseats switch between the heated seatsand ventilated seats to match your climatecontrol setting.
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