Page 509 of 658

Press the button next to a menuoption for more information.
FORD ASSISTANT SETTINGS -VEHICLES WITH: 15 INCH SCREEN
To access the settings menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
From the settings menu you can do thefollowing:
•Switch listen for wake word on or off.
•Set the preferred wake word.
•Switch advance mode on or off.
•Switch phone confirmation on or off.
•Switch the commands list on or off.
•View the commands help menu.
Press the button next to a menuoption for more information.
FORD ASSISTANT – FREQUENTLYASKED QUESTIONS
Why does the system notunderstand what I am saying?
•You are speaking too soon. When usingthe button of the steering wheel, waitfor the tone before you speak.
Why does the system notunderstand the name of a track orartist?
•Bluetooth® does not support voicecommands.Connect your device to aUSB port.
•You are not saying the name exactlyas it appears on your device. Say thename of the track or artist exactly as itappears on your device. Spell out anyabbreviations in the name.
•The system does not recognize somespecial characters contained in thename of a song or artist, for example*, - or +. Rename the files on yourdevice or use the touchscreen to selectand play the track.
Why does the system notunderstand the name of a contactin the phonebook on my device andcalls the wrong contact?
•You are not saying the name exactlyas it appears on your device. Say thefirst and last name of the contactexactly as it appears on your device.Spell out any abbreviations in thename.
•The name contains special characters,for example *, - or +. Rename thecontact on your device or use thetouchscreen to select and call thecontact.
505
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMVoice InteractionE366956 E366956
Page 510 of 658
Why does the system notunderstand foreign names ofcontacts in the phonebook on mydevice?
•The system applies phoneticpronunciation rules of the selectedlanguage to the names of contacts inthe phonebook on your device. Selectthe name of the contact on thetouchscreen and use the Hear it optionto get an idea of how the systemexpects you to pronounce it.
Why do the system voice promptsand the pronunciation of somewords not seem accurate?
•The system uses text-to-speechtechnology and a syntheticallygenerated voice rather than apre-recorded human voice.
506
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMVoice Interaction
Page 511 of 658

WHAT IS ALEXA BUILT-IN
Allows you to use Alexa in your vehicle forauto specific use cases on the road andgives you access to an ever evolvingnumber of skills that help to make your lifemore productive, entertaining, andconnected while using your vehicle.
ALEXA BUILT-IN
REQUIREMENTS
To use Alexa, all of the following mustoccur:
•Your vehicle modem is enabled.
•You are logged into an existing Amazonaccount.
•Vehicle location services are enabled.
•Vehicle connectivity and vehicle datasharing is enabled.
SIGNING INTO YOUR
ACCOUNT
Press the button in the statusbar and follow the on-screenprompts.
To sign in using the settings menu:
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Get Started.
4.Sign into your account by eitherscanning the QR code or entering theon-screen code into the Amazonwebsite.
5.Once logged in, follow the on-screenprompts.
6.When complete, the vehicle informsyou that Alexa is ready to be used inthe vehicle.
Signing Out of Your Account
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Sign Out.
USING ALEXA BUILT-IN
To use Alexa, say “Alexa” or press the voiceinteraction button on the steering wheeland then say “Alexa” to invoke Alexa tostart listening.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
You can use Alexa for the following andmore:
•Entertainment.
•Hands-free calling.
•Traffic and navigation.
•Vehicle controls.
•Smart home device control.
•Weather and news information.
ALEXA BUILT-IN SETTINGS
Enabling the Wake Word
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Switch Listen for Wake Word on or off.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Contact List.
507
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMAlexa Built-In - Vehicles With: 12 Inch ScreenE368039
Page 512 of 658
4.Enable or disable sharing for eachphone.
Note:You can share contacts from morethan one phone at a time.
Note:If a contact list is not shared,hands-free calling does not work via Alexa.
Things to Try
Learn more about what you can do withAlexa by browsing the things to try.
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Things to Try.
508
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMAlexa Built-In - Vehicles With: 12 Inch Screen
Page 513 of 658

WHAT IS ALEXA BUILT-IN
Allows you to use Alexa in your vehicle forauto specific use cases on the road andgives you access to an ever evolvingnumber of skills that help to make your lifemore productive, entertaining, andconnected while using your vehicle.
ALEXA BUILT-IN
REQUIREMENTS
To use Alexa, all of the following mustoccur:
•Your vehicle modem is enabled.
•You are logged into an existing Amazonaccount.
•Vehicle location services are enabled.
•Vehicle connectivity and vehicle datasharing is enabled.
SIGNING INTO YOUR
ACCOUNT
Press the button in the statusbar and follow the on-screenprompts.
To sign in using the settings menu:
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Get Started.
5.Sign into the Amazon account by eitherscanning the QR code or entering theon-screen code into the Amazonwebsite.
6.Once logged in, follow the on-screenprompts.
7.When complete, the vehicle informsyou that Alexa is ready to be used inthe vehicle.
Signing Out of Your Account
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Sign Out.
USING ALEXA BUILT-IN
To use Alexa, say “Alexa” or press the voiceinteraction button on the steering wheeland then say “Alexa” to invoke Alexa tostart listening.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
You can use Alexa for the following andmore:
•Entertainment.
•Hands-free calling.
•Traffic and navigation.
•Vehicle controls.
•Smart home device control.
•Weather and news information.
ALEXA BUILT-IN SETTINGS
Enabling the Wake Word
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Switch Listen for Wake Word on or off.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.Access the vehicle drawer.
509
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMAlexa Built-In - Vehicles With: 15 Inch ScreenE368039
Page 514 of 658
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Contact List.
5.Enable or disable sharing for eachphone.
Note:You can share contacts from morethan one phone at a time.
Note:If a contact list is not shared,hands-free calling does not work via Alexa.
Things to Try
Learn more about what you can do withAlexa by browsing the things to try.
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Things to Try.
510
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMAlexa Built-In - Vehicles With: 15 Inch Screen
Page 515 of 658

PHONE PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CONNECTING YOUR PHONE
Go to the settings menu on your device andswitch Bluetooth® on.
Press the phone option on thefeature bar.
1.Press Add Phone.
Note:A prompt alerts you to search for yourvehicle on your cell phone.
2.Select your vehicle on your cell phone.
Note:A number appears on your cell phoneand on the touchscreen.
3.Confirm the number on your cell phonematches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your cell phone.
4.Download the phonebook from yourcell phone when you are prompted.
Note:If you pair more than one cell phone,use the phone settings on the center displayto specify the primary phone. You canchange this setting at any time.
PHONE MENU
This menu becomes available after pairinga phone.
Recent Call List
Display and select an entry from a list ofprevious calls.
Contacts
Display a smart search form to look up yourcontacts. Use the List button toalphabetically sort your contacts.
Favorites
Display the list of favorite contacts thatare set up on your phone.
Messaging
Displays the list of text messages to read,listen to, or respond to.
Email
Displays the list of emails to read, listen to,or respond to.
Phone List
Display the list of paired or connecteddevices that you can select.
Note:Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad
Directly dial a number.
511
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone - Vehicles With: 12 Inch Screen
Page 516 of 658
Voice Control
Press the button and say a command touse the Google or Siri voice assistantavailable on your connected phone toaccess supported features.
Note:Some features under the phone menumay not be available if the feature is notsupported through the phone.
512
2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone - Vehicles With: 12 Inch Screen