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Using the Trailer Backup AssistanceController - Vehicles With: 15 InchScreen.........................................................374
Using the Trailer Backup AssistanceViews - Vehicles With: 12 Inch Screen........................................................................375
Using the Trailer Backup AssistanceViews - Vehicles With: 15 Inch Screen........................................................................376
Trailer Backup Assistance –Troubleshooting......................................378
Trailer Reverse Guidance
What Is Trailer Reverse Guidance........382
How Does Trailer Reverse GuidanceWork............................................................382
Trailer Reverse Guidance Precautions........................................................................382
Setting Up Trailer Reverse Guidance fora Conventional Trailer...........................382
Switching Trailer Reverse Guidance Onand Off.......................................................385
Using Trailer Reverse Guidance Views........................................................................385
Trailer Reverse Guidance –Troubleshooting.....................................386
Driving Hints
Cold Weather Precautions......................389
Driving on Snow and Ice..........................389
Breaking-In...................................................389
Driving Economically................................389
Driving in Special Conditions.................390
Driving Through Shallow Water.............391
Floor Mats......................................................392
Crash and BreakdownInformation
Roadside Assistance.................................393
Switching the Hazard Flashers On andOff................................................................394
Jump Starting the Vehicle.......................394
Post-Crash Alert System.........................396
Post Impact Braking..................................396
Automatic Crash Shutoff.........................397
Recovery Towing - Vehicles With: FrontTow Hook...................................................397
Transporting the Vehicle.........................398
Towing Your Vehicle
Towing Your Vehicle Precautions........400
Recreationally Towing Your Vehicle -4x4..............................................................400
Recreationally Towing Your Vehicle - 4x2........................................................................402
Emergency Towing....................................402
Towing Your Vehicle – Troubleshooting........................................................................402
Fuses
Fuse Precautions........................................403
Under Hood Fuse Box..............................403
Body Control Module Fuse Box............408
Identifying Fuse Types................................411
Fuses – Troubleshooting...........................411
Maintenance
Maintenance Precautions........................412
Opening and Closing the Hood..............412
Under Hood Overview...............................413
Engine Oil.......................................................414
Checking the Coolant................................415
Engine Air Filter............................................419
Changing the Fuel Filter............................419
Changing the 12V Battery........................420
Adjusting the Headlamps........................422
Exterior Bulbs...............................................423
Interior Bulbs................................................427
Drive Belt Routing......................................428
Vehicle Care
Cleaning Products......................................429
Cleaning the Exterior................................430
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Cleaning the Interior...................................431
Repairing Minor Paint Damage.............433
Waxing Your Vehicle..................................434
Storing Your Vehicle
Preparing Your Vehicle for Storage......435
Removing Your Vehicle From Storage........................................................................436
Wheel and Tire Information
Locating the Tire label..............................437
Department of Transportation UniformTire Quality Grades................................437
Information on the Tire Sidewall.........438
Glossary of Tire Terminology.................443
Tire Replacement Requirements.........444
Using Snow Chains...................................446
Tire Care
Checking the Tire Pressures...................448
Inflating the Tires.......................................448
Inspecting the Tire for Wear...................449
Inspecting the Tire for Damage............449
Inspecting the Wheel Valve Stems......450
Tire Rotation................................................450
Tire Pressure MonitoringSystem
What Is the Tire Pressure MonitoringSystem........................................................452
Tire Pressure Monitoring SystemOverview....................................................452
Tire Pressure Monitoring SystemPrecautions...............................................453
Tire Pressure Monitoring SystemLimitations................................................453
Viewing the Tire Pressures.....................454
Tire Pressure Monitoring System –Troubleshooting.....................................454
Changing a Road Wheel
Changing a Flat Tire..................................456
Wheel Nuts...................................................462
Capacities and Specifications
Engine Specifications...............................463
Motorcraft Parts.........................................464
Engine Oil Capacity and Specification.......................................................................465
Cooling System Capacity andSpecification............................................466
Fuel Tank Capacity....................................467
Air Conditioning System Capacity andSpecification............................................468
Washer Fluid Specification....................468
Brake Fluid Specification........................469
Transfer Case Fluid Capacity andSpecification............................................470
Front Axle Fluid Capacity andSpecification............................................470
Rear Axle Fluid Capacity andSpecification..............................................471
Vehicle Identification
Vehicle Identification Number...............474
Connected Vehicle
What Is a Connected Vehicle.................475
Connected Vehicle Requirements........475
Connected Vehicle Limitations.............475
Connecting the Vehicle to a MobileNetwork......................................................475
Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 12 InchScreen.........................................................476
Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 15 InchScreen.........................................................476
Connected Vehicle – Troubleshooting........................................................................476
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Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot -Vehicles With: 12 Inch Screen............478
Creating a Vehicle Wi-Fi Hotspot -Vehicles With: 15 Inch Screen............478
Changing the Vehicle Wi-Fi HotspotName or Password - Vehicles With: 12Inch Screen...............................................479
Changing the Vehicle Wi-Fi HotspotName or Password - Vehicles With: 15Inch Screen..............................................480
Vehicle Wi-Fi Hotspot – Troubleshooting.......................................................................480
Audio System - Vehicles With:12 Inch Screen
Audio System Precautions......................481
Identifying the Audio Unit........................481
Switching the Audio Unit On and Off.........................................................................481
Selecting the Audio Source.....................481
Playing or Pausing the Audio Source.........................................................................481
Adjusting the Volume...............................482
Switching Shuffle Mode On and Off........................................................................482
Switching Repeat Mode On and Off........................................................................482
Setting a Memory Preset.........................482
Muting the Audio........................................482
Adjusting the Sound Settings................482
Setting the Clock and Date....................483
AM/FM Radio...............................................483
Switching the Display On and Off.......484
Digital Radio.................................................484
Satellite Radio.............................................485
Audio System – Troubleshooting........488
Audio System - Vehicles With:15 Inch Screen
Audio System Precautions.....................492
Identifying the Audio Unit.......................492
Switching the Audio Unit On and Off........................................................................492
Selecting the Audio Source....................492
Playing or Pausing the Audio Source........................................................................492
Adjusting the Volume...............................492
Switching Shuffle Mode On and Off........................................................................493
Switching Repeat Mode On and Off........................................................................493
Setting a Memory Preset.........................493
Muting the Audio........................................493
Adjusting the Sound Settings................493
Setting the Clock and Date....................494
AM/FM Radio..............................................494
Switching the Display On and Off.......495
Digital Radio.................................................495
Satellite Radio.............................................496
Center Display Overview -Vehicles With: 12 Inch Screen
Center Display Precautions....................499
Center Display Limitations.....................499
Status Bar.....................................................499
Feature Bar...................................................500
Information On Demand Screen.........500
Rebooting the Center Display................501
Center Display Overview -Vehicles With: 15 InchScreen
Center Display Precautions....................502
Center Display Limitations......................502
Status Bar.....................................................502
Accessing Feature Drawers....................503
Rebooting the Center Display...............503
Voice Interaction
Ford Assistant.............................................504
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Alexa Built-In - Vehicles With:12 Inch Screen
What is Alexa Built-In...............................507
Alexa Built-In Requirements..................507
Signing Into Your Account.......................507
Using Alexa Built-In...................................507
Alexa Built-In Settings..............................507
Alexa Built-In - Vehicles With:15 Inch Screen
What is Alexa Built-In...............................509
Alexa Built-In Requirements..................509
Signing Into Your Account......................509
Using Alexa Built-In...................................509
Alexa Built-In Settings.............................509
Phone - Vehicles With: 12 InchScreen
Phone Precautions.......................................511
Connecting Your Phone.............................511
Phone Menu....................................................511
Making and Receiving a Phone Call......513
Sending and Receiving a Text Message.........................................................................514
Switching Text Message Notification Onand Off........................................................515
Phone - Vehicles With: 15 InchScreen
Phone Precautions.....................................516
Connecting Your Phone............................516
Phone Menu..................................................516
Making and Receiving a Phone Call......517
Sending and Receiving a Text Message.........................................................................518
Switching Text Message Notification Onand Off........................................................519
Bluetooth® - Vehicles With: 12Inch Screen
Connecting a Bluetooth® Device.........520
Playing Media Using Bluetooth®.........520
Bluetooth® - Vehicles With: 15Inch Screen
Connecting a Bluetooth® Device..........521
Playing Media Using Bluetooth®...........521
Apps - Vehicles With: 12 InchScreen
App Precautions..........................................522
App Requirements.....................................522
Accessing Apps...........................................522
Enabling Apps on an iOS Device...........522
Enabling Apps on an Android Device........................................................................522
Switching Apple CarPlay On and Off........................................................................523
Switching Android Auto On and Off.....523
Apps - Vehicles With: 15 InchScreen
App Precautions.........................................524
App Requirements.....................................524
Accessing Apps...........................................524
Enabling Apps on an iOS Device..........524
Enabling Apps on an Android Device........................................................................524
Switching Apple CarPlay On and Off........................................................................525
Switching Android Auto On and Off.....525
Navigation - Vehicles With: 12Inch Screen
Connected Navigation..............................526
Accessing Navigation................................526
Navigation Map Updates.........................526
Adjusting the Map......................................526
Live Traffic.....................................................526
Setting a Destination................................526
Waypoints......................................................527
Route Guidance...........................................527
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Navigation - Vehicles With: 15Inch Screen
Connected Navigation..............................529
Accessing Navigation................................529
Navigation Map Updates.........................529
Adjusting the Map......................................529
Live Traffic.....................................................529
Setting a Destination................................529
Waypoints.....................................................530
Route Guidance..........................................530
Vehicle Software Updates
Vehicle Software Updates......................532
Software Update Settings - VehiclesWith: 12 Inch Screen...............................532
Software Update Settings - VehiclesWith: 15 Inch Screen..............................533
Software Update Indicators...................534
Vehicle System Reset
Performing a System Reset - VehiclesWith: 12 Inch Screen..............................535
Performing a System Reset - VehiclesWith: 15 Inch Screen..............................535
Accessories
Accessories...................................................536
Ford Protect
What Is Ford Protect..................................537
Scheduled Maintenance
General Maintenance Information......539
Normal Scheduled Maintenance.........542
Special Operating Conditions ScheduledMaintenance............................................545
Customer Information
Rollover Warning........................................548
The Better Business Bureau Auto LineProgram - United States of America.......................................................................548
The Mediation and Arbitration Program- Canada....................................................549
Ordering a Canadian French Owner'sManual.......................................................549
Reporting Safety Defects in the UnitedStates.........................................................550
Reporting Safety Defects in Canada.......................................................................550
Radio Frequency Certification Labels.........................................................................551
Perchlorate...................................................595
Replacement Parts Recommendation........................................................................595
Mobile Communications Equipment.......................................................................596
End User License Agreement................596
Emission Law - United States of America.........................................................................621
Export Unique Options.............................622
Warranty Information...............................623
Appendices
Electromagnetic Compatibility.............625
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If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
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Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
South Africa
Telephone: 0860011022Email: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,Inc.P.O. Box 11957Caparra Heights StationSan Juan, PR 00922-19571-800-392-3673 (FORD)Fax: (313) 390-0804E-mail: [email protected]
Middle East
Ford Middle East Customer RelationshipCenterP.O. Box 21740Dubai, United Arab EmiratesTelephone: 80004441066Toll-free number for the Kingdom of SaudiArabia: 8008443673Mobily and Zain cell phone users in SaudiArabia: 800850078Kuwait: 22280384Local telephone number for Kuwait: +9651 898900Fax: +971 4 3327266E-mail: [email protected]
South Korea
Customer Relationship CenterTelephone: +82-02-1600-6003E-mail: [email protected] Dispatch Service call:080-300-3673
Philippines
Telephone: 02-88669408Email: [email protected]
Taiwan
Telephone: 0800-032100705 Zhonghua Rd., Sec. 1Zhongli District, Taoyuan, Taiwan, 32068
Thailand
Telephone: 1383E-mail: [email protected]
Vietnam
Telephone: 1800588888E-mail: [email protected]
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