2023 FORD EDGE Owners Manual

REPEATING AN INSTRUCTION
Press the turn indicator to hear the lastvoice instruction.
CANCELING ROUTE GUIDANCE
Press the button to cancel routeguidance to the selectedlocation.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 354).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 383).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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Switching Automatic Updates Onand Off
Your vehicle may come with AutomaticUpdates switched on. To make sure yourvehicle always has the latest software,which could include security or otherenhancements, we do not recommendswitching Automatic Updates off.
Note:Software updates require approvalto download or install with AutomaticUpdates switched off.
Scheduling and InstallingSoftware Updates
Scheduling Software Updates
From the Software Updates menu:
1.Press Schedule Updates.
2.Select the days and time for updates.
3.Press Save.
The more days that updates arescheduled, the more frequently yourvehicle installs new updates. Werecommend selecting a time you normallydo not need your vehicle, such as overnight.
Some updates require your vehicle to beswitched off.
Note:The schedule you set is recurring. IfAutomatic Updates is on, every time anon-drivable update is available, it installson this schedule unless you change it. Youare notified on your touchscreen andconnected device prior to a non-drivableupdate, with an option to reschedule it.
Installing Software Updates
Using the Status Bar
1.Press a Software Update indicator onyour touchscreen when it appears.
2.Follow the instructions on thetouchscreen.
Using the Touchscreen
From the Software Updates menu:
1.Press Update Details.
2.Press Update Now.
Viewing Software Update Details
From the Software Updates menu:
1.Press Update Details.
SOFTWARE UPDATE
INDICATORS
You can press the indicators in the statusbar when they appear for moreinformation.
Vehicle software updatereminder, schedule required,confirmation of default schedulerequired, or consent required.
Vehicle software updatecanceled, update not successful,or precondition not met.
Vehicle software updatesuccessful.
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PERFORMING A SYSTEM
RESET
Performing a system reset allows you toremove all personal information andrestore settings to their factory defaults.
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press General.
4.Press Reset.
5.Press Factory Reset.
6.Follow the prompts on the screen tocomplete the reset.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properlyauthorized dealer-installed Ford OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Ford OriginalAccessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Ford Licensed Accessories are theaccessory manufacturer's designs. Themanufacturer develops and thereforewarrants Ford Licensed Accessories, anddoes not design or test these accessoriesto Ford Motor Company engineeringrequirements. Contact an authorized Forddealer for the manufacturer’s limitedwarranty details, and request a copy of theFord Licensed Accessories product limitedwarranty from the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
It is important that you have your vehicleserviced at the proper times. Theseintervals serve two purposes: first is tomaintain the reliability of your vehicle andthe second is to keep the cost of owningyour vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 341).
Failure to perform scheduled maintenanceand regularly inspect your vehicle mayresult in vehicle damage not covered bythe vehicle Warranty.
Why Maintain Your Vehicle at YourDealership?
Our Genuine Replacement Parts
Dealerships stock our parts and ourauthorized branded remanufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use our authorized parts, theymay not meet our specifications and couldaffect emissions compliance.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle comes with the IntelligentOil-Life Monitor system, a messageappears in the instrument cluster displayat the proper oil change interval. Thisinterval may be up to one year or 10,000 mi(16,000 km), hybrid vehicles could exceed10,000 mi (16,000 km).
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure to reset the Intelligent Oil-Life Monitorafter each oil change. See Resetting theIntelligent Oil Life Monitor (page 286).
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 10,000 mi (16,000 km) between oilchange intervals.
You can drive your vehicle in such a waythat may lead to higher oil consumptionincluding extended time at high enginespeeds, high loads, engine braking, hardcornering maneuvers, track and off-roadusage. Under these conditions, oilconsumption of approximately 1 quart per500 miles (1 liter per 800 km) is possible.Check the engine oil level at every refuelingand adjust to maintain proper levels toavoid engine damage.
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