2023 FORD EDGE Owners Manual

CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
SYNC4 Features
The bar is on top of the display andindicates the status of your vehicle'sfeatures. It also contains the Vehicle andApplication drawers. See AccessingFeature Drawers (page 366).
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
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Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless Accessory Charger
Wireless accessory chargeractive.
Action Area
The action area is on the left side of thestatus bar and contains status updatesthat may require your action. Press theicons in the action area to learn more.
Vehicle Software Update
Vehicle software updateavailable.
Vehicle software update requiresschedule.
Vehicle software update requiresconsent.
Vehicle software update requiresWi-Fi.
Vehicle software updateschedule reminder.
Vehicle software update notsuccessful.
Vehicle software updatesuccessful.
ACCESSING FEATURE
DRAWERS
Application Drawer
Press the button to open andclose the application drawer. Itcontains system and connecteddevice applications.
Note:The icon may change depending onyour personalization settings.
Vehicle Drawer
Press the button to open andclose the vehicle drawer. Itcontains vehicle feature settings.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display usingthe controls on the steering wheel.
1.Simultaneously press and hold theseek forward and volume down buttonfor 10 seconds.
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FORD ASSISTANT
USING FORD ASSISTANT
The digital assistant allows you to controlvehicle features using conversationalrequests.
To begin a voice interaction using the wakeword, say the selected wake word, thensay your command.
Press the voice interactionbutton on the steering wheel. Atone sounds before you can sayyour command.
Note:You may need to enable yourvehicle's modem to use certain voicecommands. See Enabling and Disablingthe Modem (page 354).
Note:When you are not driving, additionalcommands are available by using popularchat applications. Use FordPass to setup aconversation with your Ford assistant.
Voice Command Examples
To see examples of what voice commandsyou can use with different features:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
4.Press Voice Command Help.
5.Select a feature.
FORD ASSISTANT SETTINGS
To access the settings menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
From the settings menu you can do thefollowing:
•Switch listen for wake word on or off.
•Set the preferred wake word.
•Switch advance mode on or off.
•Switch phone confirmation on or off.
•Switch the commands list on or off.
•View the commands help menu.
Press the button next to a menuoption for more information.
FORD ASSISTANT – FREQUENTLYASKED QUESTIONS
Why does the system notunderstand what I am saying?
•You are speaking too soon. When usingthe button of the steering wheel, waitfor the tone before you speak.
Why does the system notunderstand the name of a track orartist?
•Bluetooth® does not support voicecommands.Connect your device to aUSB port.
•You are not saying the name exactlyas it appears on your device. Say thename of the track or artist exactly as itappears on your device. Spell out anyabbreviations in the name.
•The system does not recognize somespecial characters contained in thename of a song or artist, for example*, - or +. Rename the files on yourdevice or use the touchscreen to selectand play the track.
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Why does the system notunderstand the name of a contactin the phonebook on my device andcalls the wrong contact?
•You are not saying the name exactlyas it appears on your device. Say thefirst and last name of the contactexactly as it appears on your device.Spell out any abbreviations in thename.
•The name contains special characters,for example *, - or +. Rename thecontact on your device or use thetouchscreen to select and call thecontact.
Why does the system notunderstand foreign names ofcontacts in the phonebook on mydevice?
•The system applies phoneticpronunciation rules of the selectedlanguage to the names of contacts inthe phonebook on your device. Selectthe name of the contact on thetouchscreen and use the Hear it optionto get an idea of how the systemexpects you to pronounce it.
Why do the system voice promptsand the pronunciation of somewords not seem accurate?
•The system uses text-to-speechtechnology and a syntheticallygenerated voice rather than apre-recorded human voice.
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WHAT IS ALEXA BUILT-IN
Allows you to use Alexa in your vehicle forauto specific use cases on the road andgives you access to an ever evolvingnumber of skills that help to make your lifemore productive, entertaining, andconnected while using your vehicle.
ALEXA BUILT-IN
REQUIREMENTS
To use Alexa, all of the following mustoccur:
•Your vehicle modem is enabled.
•You are logged into an existing Amazonaccount.
•Vehicle location services are enabled.
•Vehicle connectivity and vehicle datasharing is enabled.
SIGNING INTO YOUR
ACCOUNT
Press the button in the statusbar and follow the on-screenprompts.
To sign in using the settings menu:
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Get Started.
5.Sign into the Amazon account by eitherscanning the QR code or entering theon-screen code into the Amazonwebsite.
6.Once logged in, follow the on-screenprompts.
7.When complete, the vehicle informsyou that Alexa is ready to be used inthe vehicle.
Signing Out of Your Account
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Sign Out.
USING ALEXA BUILT-IN
To use Alexa, say “Alexa” or press the voiceinteraction button on the steering wheeland then say “Alexa” to invoke Alexa tostart listening.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
You can use Alexa for the following andmore:
•Entertainment.
•Hands-free calling.
•Traffic and navigation.
•Vehicle controls.
•Smart home device control.
•Weather and news information.
ALEXA BUILT-IN SETTINGS
Enabling the Wake Word
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Switch Listen for Wake Word on or off.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.Access the vehicle drawer.
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2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Contact List.
5.Enable or disable sharing for eachphone.
Note:You can share contacts from morethan one phone at a time.
Note:If a contact list is not shared,hands-free calling does not work via Alexa.
Things to Try
Learn more about what you can do withAlexa by browsing the things to try.
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Things to Try.
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PHONE PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CONNECTING YOUR PHONE
Connecting your phone stores contact andcall data on your vehicle.
Note:This data is used to provide intelligentsuggestions. You can switch this off in thetouchscreen settings menu.
Note:Unpairing your phone removes thecontact and call data from your vehicle andstops intelligent call suggestions.
1.Make sure Bluetooth® is enabled onyour device.
2.Access the vehicle drawer on thetouchscreen.
3.Press SETTINGS.
4.Press Phone List.
5.Select Add Phone.
6.Follow the instructions on the screento pair your device.
PHONE MENU
Press to view your favoritecontacts.
Press to view your recent calls.
Press to view your contacts
Press to use the phone keypad.
Press to display recent textmessages.
Press to view recent emails.
Press the down arrow to view additionalitems for a connected device.
Press to begin a voiceinteraction.
Press to switch to a differentconnected device.
Press to mute notifications.
Press to access phone settings.
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MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number from your favorites,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Favorites
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Ignore the call by doing nothing. Thesystem logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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