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Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the phonecall audio to thecell phone or backto the touchscreen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
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SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
The settings on your device must beenabled to receive text messagenotifications on the center display. Checkyour device settings to enable thesefeatures.
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CONNECTING A BLUETOOTH®
DEVICE
1.Make sure Bluetooth® is enabled onyour device.
2.Access the vehicle drawer.
3.Press Connectivity.
4.Press Bluetooth.
5.Switch Bluetooth on.
6.Press Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
7.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
8.Confirm that the PIN (personalidentification number) on your devicematches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
The Bluetooth® word mark and logos areregistered trademarks owned by BluetoothSIG, Inc. and any use of such marks byFord Motor Company is under license.Other trademarks and trade names arethose of their respective owners.
PLAYING MEDIA USING
BLUETOOTH®
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Connect your device.
Press the button on the statusbar to open the applicationdrawer.
Press the Bluetooth® option.
Press to play a track. Press againto pause the track.
Press to skip to the next track.
Press and hold to fast forwardthrough the track.
Press once to return to thebeginning of a track. Repeatedlypress to return to previoustracks.
Press and hold to fast rewind through thetrack.
Browsing your Media Library
When a compatible mobile device isconnected to the vehicle, your medialibrary will be accessible through thetouchscreen. From the touchscreen, youcan browse through songs, albums, artists,and playlists on your mobile device.
Note:This feature is dependent on theconnected mobile device and the mediaapplication used.
Note:Browse feature functionality may belimited while driving.
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APP PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
APP REQUIREMENTS
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
ACCESSING APPS
Press the button to open theapplication drawer.
Application Area
This is the main app area where apps arelaunched and you can utilize the fullfunctionality of the chosen app.
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Card Area
Here you can see recently usedapplications with limited content. Whenyou select one of these cards, the app willdisplay in the application area with fullfunctionality.
ENABLING APPS ON AN IOS
DEVICE
Select the apps option in thefeature drawer.
1.If your device is connected via USB,switch Apple CarPlay off.
2.Connect your device to a USB port orpair and connect using Bluetooth.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE
Select the apps option in thefeature drawer.
1.If your device is connected via USB,switch Android Auto off.
2.Pair your device.
3.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find Mobile Apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
5.Select the app that you want to use onthe touchscreen.
SWITCHING APPLE CARPLAY
ON AND OFF
1.Pair your device.
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2.Select the vehicle drawer on the statusbar.
3.Select the phone list.
4.Select your device.
5.Select the connect option.
6.Switch Apple Car Play on or off.
SWITCHING ANDROID AUTO
ON AND OFF
1.Pair your device.
2.Select the vehicle drawer on the statusbar.
3.Select the phone list.
4.Select your device.
5.Select the connect option.
6.Switch Android Auto on or off.
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CONNECTED NAVIGATION (IF
EQUIPPED)
Your vehicle may be equipped withconnected navigation. Depending on yourversion, you are given a 90 day or 3 yeartrial. After the trial period, you need to signup to continue the experience. Foradditional information, visit ford.com/connectedservices.
Note:If you do not sign up or renew yoursubscription, you can still use navigationthrough a connected device.
ACCESSING NAVIGATION
Press the button to accessNavigation.
Note:As the driver, be aware of all localtraffic regulations and road attributes, andoperate your vehicle in a safe and legalmanner.
NAVIGATION MAP UPDATES
To update your map data over Wi-Fi, yourvehicle must be connected to a Wi-Fiaccess point. For USB updates and otherdetails, contact dealers at1-866-462-8837 in the United States andCanada, or 800-557-5539 in Mexico.
Note:If you find map data errors, you mayreport them by going towww.here.com/mapcreator.
ADJUSTING THE MAP
ZOOMING THE MAP IN AND OUT
You can use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
CHANGING THE FORMAT OF THEMAP
Press the Menu button.
1.Press the Map Orientation tile.
2.Select a map orientation.
LIVE TRAFFIC
WHAT IS LIVE TRAFFIC
You can observe real-time road congestionwhen live traffic is on.
SWITCHING LIVE TRAFFIC ONAND OFF
Press the Menu button.
1.Press the Traffic on Map tile.
2.Press Traffic on or Traffic Off.
SETTING A DESTINATION
SETTING A DESTINATION USINGTHE TEXT ENTRY SCREEN
1.Press the search bar at the top of thescreen.
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2.Enter your destination using thekeyboard.
3.Press Search.
4.Select a destination from the list.
5.Press Start to begin navigation.
SETTING A DESTINATION USINGTHE MAP SCREEN
Press and hold on the map to place a pinat that location. Information about thelocation of the pin appears on the screen.
Press the button to beginnavigation to the pin.
SETTING A DESTINATION USINGA PREDICTIVE DESTINATION
Press the predicted destination card onthe screen to navigate to it. These appearwhen the navigation system has learnedyour driving habits.
SETTING A DESTINATION USINGA RECENT DESTINATION
Press the button.
Press a destination from the list.
Note:You can also use the search buttonto view recent destinations.
SETTING A DESTINATION USINGA SAVED DESTINATION
Press the star icon next when viewinglocation details to save the location.
Press the button.
Press a destination from the list.
Note:You can also use the search buttonto view saved destinations.
SETTING A DESTINATION USINGA POINT OF INTEREST
Press a point of interest icon on the map.Information about the location of the pointof interest appears on the screen.
Press the button to beginnavigation to the point ofinterest.
Note:You can also use the search buttonto view points of interest.
WAYPOINTS
ADDING A WAYPOINT
Press the Add Waypoint buttonwhen in an active navigationsession.
1.Enter your waypoint on the keyboard.
2.Press Search.
3.Select a waypoint from the list.
4.Press Add to Trip.
EDITING WAYPOINTS
1.Press the waypoint you would like toedit.
2.Select an option to reorder or deletethe waypoint.
ROUTE GUIDANCE
ADJUSTING THE GUIDANCEPROMPT VOLUME
Turn the volume control when a guidanceprompt plays to adjust the volume.
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