CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
Why can I not see a network Iexpect to see in the list of availablenetworks?
•The network is hidden. Make thenetwork visible and try again, ormanually add a network in the Wi-Fisettings menu.
Why do software downloads taketoo long?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
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2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMConnected Vehicle
Multi-Point Inspection
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
531
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMScheduled Maintenance
Calculating the Load Limit.......................298Canceling the Set Speed..........................223Capacities and Specifications.................461Catalytic Converter......................................185Catalytic Converter –Troubleshooting.............................................185Catalytic Converter Precautions.............185Catalytic Converter –Troubleshooting.........................................185Catalytic Converter – WarningLamps................................................................185Center Console - AutomaticTransmission.................................................35Center Console..............................................162Locking the Center Console............................162Opening the Center Console..........................162Center Console - ManualTransmission.................................................34Center Display Limitations......................498Center Display Overview..........................498Center Display Precautions.....................498Changing a Flat Tire - Excluding:Raptor...........................................................449Changing a Flat Tire - Raptor..................453Changing a Road Wheel...........................449Changing the Engine Air Filter - 2.3LEcoBoost™/2.7L EcoBoost™..............359Changing the Engine Air Filter - 3.0LEcoBoost™................................................360Changing the Fuel Filter.............................361Changing the Remote ControlBattery............................................................80Changing the Vehicle Wi-Fi HotspotName or Password..................................486Charging a Device.........................................156Charging a Wireless Device.......................161Checking MyKey System Status..............86Checking the Brake Fluid..........................209Checking the Clutch Fluid Level.............188Checking the Coolant................................355Checking the Manual Transmission FluidLevel...............................................................188Checking the Seatbelts...............................65Checking the Tire Pressures.....................441Checking the Wiper Blades.......................101Children and Airbags......................................71
Child Restraint Anchor Points...................50Locating the Child Restraint Lower AnchorPoints...................................................................50Locating the Child Restraint Top TetherAnchor Points....................................................51What Are the Child Restraint AnchorPoints...................................................................50Child Restraints................................................51Child Restraint Position Information..............51Child Restraints Recommendation...............53Child Safety......................................................49Child Restraint Anchor Points.........................50Child Restraints......................................................51Installing Child Restraints.................................53Child Safety Locks.........................................59Child Safety Precautions.............................49Cleaning Products........................................421Cleaning the Exterior..................................422Cleaning Camera Lenses andSensors.............................................................424Cleaning Chrome, Aluminium or StainlessSteel...................................................................422Cleaning Headlamps and RearLamps...............................................................422Cleaning Stripes or Graphics.........................424Cleaning the Convertible Top........................423Cleaning the Engine Compartment............423Cleaning the Exterior Precautions...............422Cleaning the Hard Top.....................................424Cleaning the Underbody.................................424Cleaning Wheels................................................422Cleaning Windows and WiperBlades...............................................................422Cleaning the Interior...................................424Cleaning Carpets and Floor Mats................426Cleaning Displays and Screens....................425Cleaning Fabric...................................................425Cleaning Leather................................................425Cleaning Plastic..................................................425Cleaning Seatbelts............................................426Cleaning the Instrument Panel....................424Cleaning Vinyl.....................................................426Clearing All MyKeys.......................................86Climate Control..............................................131Auto Mode.............................................................133Climate Control Hints.................................134
618
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex
Locating the Brake Fluid Reservoir - 2.3LEcoBoost™................................................209Locating the Brake Fluid Reservoir - 2.7LEcoBoost™/3.0L EcoBoost™............209Locating the Cross Traffic Alert Sensors- Excluding: Raptor..................................284Locating the Cross Traffic Alert Sensors- Raptor........................................................284Locating the Fuel Filler Funnel................180Locating the Power Outlets......................158Locating the Pre-Collision AssistSensors........................................................288Locating the Rear View Camera............244Locating the Safety ComplianceCertification Labels.................................296Locating the Tire label...............................430Locating the USB Ports..............................156Locating the Wireless AccessoryCharger...........................................................161Locating Your Vehicle...................................80Locking and Unlocking the Tailgate........93Locking the Rear Window Controls........114
M
Maintenance.................................................34912V Battery............................................................36112V Battery – Troubleshooting.....................364Engine Oil..............................................................354Exterior Bulbs......................................................367Interior Bulbs.......................................................369Maintenance Precautions........................349Making and Receiving a PhoneCall.................................................................507Manually Dimming the InteriorMirror...............................................................115Manually Releasing the Electric ParkingBrake...............................................................213Manually Shifting Gears..............................191Shifting Using the Buttons on the SelectorLever...................................................................192Shifting Using the Paddle Shifters................191Manual Seats..................................................141Adjusting the Head Restraint..........................141Adjusting the Seat Backrest...........................143Folding the Seats...............................................148Head Restraint Components..........................141Installing the Head Restraint..........................142
Moving the Seat Backward andForward.............................................................142Removing the Head Restraint........................142Unfolding the Seats...........................................149Manual Transmission Fluid Capacity andSpecification...............................................188Manual Transmission.................................186Crawler Gear........................................................186Manual Transmission –Troubleshooting.............................................189Manual Transmission Precautions........186Manual Transmission –Troubleshooting........................................189Manual Transmission – Frequently AskedQuestions.........................................................189Map Pocket.....................................................163Locating the Map Pocket.................................163Mislock...............................................................89Mislock Limitations.............................................89Switching Mislock On and Off........................89What Is Mislock....................................................89Mobile CommunicationsEquipment..................................................583Mobile Device Data.......................................26Motorcraft Parts - 2.3LEcoBoost™................................................464Motorcraft Parts - 2.7LEcoBoost™.................................................465Motorcraft Parts - 3.0LEcoBoost™................................................466Muting the Audio.........................................489MyKey Settings...............................................84Configurable MyKey Settings..........................84Non-Configurable MyKey Settings................84MyKey – Troubleshooting...........................86MyKey – Frequently Asked Questions..........87MyKey – Information Messages.....................86MyKey™............................................................84MyKey Settings.....................................................84MyKey – Troubleshooting.................................86
N
Navigation Map Updates...........................514Navigation.......................................................514Adjusting the Map..............................................514Live Traffic.............................................................514Route Guidance..................................................516
625
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex
Setting a Destination........................................515Waypoints.............................................................515Normal Scheduled Maintenance...........531
O
Off-Road Driving...........................................318After Driving Your Vehicle Off-Road...........325Basic Off-Road Driving Techniques.............318Driving Off-Road.................................................319Driving Through Water Limitations.............323Driving Your Vehicle at High Speeds...........323Off-Road Driving Aids......................................324Off-Road Driving Precautions.......................318What Is Off-Road Driving................................318Opening and Closing the Hood..............349Opening and Closing the Hood -Raptor...........................................................350Opening and Closing the Windows........113Opening the Tailgate....................................93Opening the Tailgate From Outside YourVehicle.................................................................93Operating the Doors From Inside YourVehicle............................................................88Opening the Doors From Inside YourVehicle.................................................................88Unlocking and Locking the Doors Using theCentral Locking................................................88Operating the Doors From Outside YourVehicle............................................................88Unlocking and Locking the Doors Using theRemote Control...............................................88Ordering a Canadian French Owner'sManual..........................................................539OTASee: Software Update Settings.....................517See: Vehicle Software Updates.....................517Overriding the Set Speed..........................257Over the airSee: Software Update Settings.....................517Over-the-airSee: Software Update Settings.....................517See: Vehicle Software Updates.....................517See: Vehicle Software Updates.....................517
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Parking Aid Indicators................................243
Parking Aid Precautions............................240Parking Aids...................................................240Front Parking Aid.................................................241Parking Aids – Troubleshooting...................243Rear Parking Aid..................................................241Parking Aids – Troubleshooting.............243Parking Aids – InformationMessages.........................................................243Passive Anti-Theft System.........................97How Does the Passive Anti-Theft SystemWork.....................................................................97What Is the Passive Anti-TheftSystem.................................................................97Perchlorate.....................................................582Performing a System Reset......................519Personalized Settings.................................128Changing the Instrument Cluster DisplayLanguage..........................................................128Changing the Measurement Unit.................128Changing the Temperature Unit...................128Changing the Tire Pressure Unit...................128Personal Safety SystemComponents.................................................67Personal Safety System™..........................67Phone Menu..................................................505Phone..............................................................505Phone Precautions.....................................505Playing Media Using Bluetooth®...........510Playing Media Using the USB Port........156Playing or Pausing the AudioSource..........................................................488Post-Crash Alert System...........................331How Does the Post-Crash Alert SystemWork....................................................................331Post-Crash Alert System Limitations..........331Switching the Post-Crash Alert SystemOff........................................................................331What Is the Post-Crash Alert System.........331Post Impact Braking....................................331How Does Post Impact Braking Work.........331Overriding Post Impact Braking...................332Post Impact Braking Indicators....................332Post Impact Braking Limitations..................331Power Outlet Indicators.............................158Power Outlet..................................................158Power Outlet Precautions.........................158Power Seats....................................................143Adjusting the Head Restraint.........................143
626
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex
Rear View Camera Settings.....................245Switching Rear View Camera Delay On andOff......................................................................246Zooming the Rear View Camera In andOut......................................................................245Rebooting the Center Display................500Recommended Shift Speeds...................187Recovery Towing..........................................332Accessing the Front Towing Point...............332Accessing the Rear Towing Point................334Recreationally Towing Your Vehicle -Automatic Transmission........................338Recreationally Towing Your Vehicle -Manual Transmission..............................337Refueling..........................................................182Refueling System Overview............................182Refueling Your Vehicle......................................182Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge............................................................214Remote Control Limitations.......................79Remotely Starting and Stopping theVehicle...........................................................129Remote Start Limitations..........................129Remote Start Precautions........................129Remote Start Remote ControlIndicators......................................................130Remote Start..................................................129Remote Start Settings...............................130Removable Doors........................................376Doors and Locks Audible Warnings............384Removing and Installing the Doors.............376Removable Fenders....................................397Removable Fender Precautions...................397Removing the Fender Flares.........................398Removable Front Bumper End Caps -Raptor............................................................401Removing and Installing the Front BumperEnd Caps..........................................................401Removable Hard Top.................................392Removing and Installing the HardTop......................................................................392Removable Roof Panels...........................384Removable Roof Panel Precautions..........384Removing and Installing the Center RoofPanel.................................................................386Removing and Installing the Front RoofPanel.................................................................385
Removing and Installing the Rear RoofPanel..................................................................387Removable Running Boards -Raptor...........................................................399Removing and Installing the RunningBoards..............................................................399Removable Soft Top..................................393Opening and Closing the Soft Top..............393Removing and Installing the SoftTop.....................................................................396Removable Vehicle Components...........371Removable Doors..............................................376Removable Fenders..........................................397Removable Front Bumper End Caps -Raptor................................................................401Removable Hard Top.......................................392Removable Roof Panels.................................384Removable Running Boards -Raptor...............................................................399Removable Soft Top........................................393Removable Windows.........................................371Removable Windows..................................371Removable Windows Precautions...............371Removing and Installing the Rear QuarterWindows............................................................371Removing and Installing the RearWindow.............................................................374Removing the Key Blade.............................80Removing Your Vehicle FromStorage.........................................................429Repairing Minor Paint Damage...............427Replacement PartsRecommendation....................................582Replacing a Lost Key or RemoteControl.............................................................81Replacing the Cabin Air Filter...................139Replacing the Front Wiper Blades..........101Replacing the Rear Wiper Blades...........102Reporting Safety Defects inCanada.........................................................540Reporting Safety Defects in the UnitedStates...........................................................540Restarting the Engine - AutomaticTransmission................................................176Restarting the Engine - ManualTransmission................................................175Resuming the Set Speed...........................251
628
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex
Storing the Doors and the Roof Panels- 4-Door, Excluding: Raptor..................407Storing the Doors and the Roof Panels- Raptor.........................................................414Storing the Roof Panels - 2-Door...........419Storing Your Vehicle...................................428SVT.......................................................................15Switching Adaptive Cruise Control Onand Off..........................................................255Switching Air Conditioning On andOff.....................................................................131Switching All of the Interior Lamps Onand Off.............................................................111Switching Android Auto On andOff....................................................................512Switching Apple CarPlay On andOff....................................................................512Switching Auto-Start-Stop On andOff....................................................................174Switching Blind Spot InformationSystem On and Off..................................280Switching Climate Control On andOff.....................................................................131Switching Cross Traffic Alert On andOff..................................................................283Switching Cruise Control On andOff..................................................................250Switching Driver Alert On and Off.........294Switching Four-Wheel Drive On andOff....................................................................197Switching From Adaptive Cruise Controlto Cruise Control.......................................258Switching Hill Descent Control On andOff...................................................................235Switching Hill Start Assist On and Off -Automatic Transmission.........................216Switching Hill Start Assist On and Off -Manual Transmission...............................216Switching Maximum Cooling On andOff.....................................................................131Switching Maximum Defrost On andOff.....................................................................131Switching Parking Aid On and Off........240Switching Pre-Collision Assist On andOff...................................................................287Switching Rear Occupant Alert SystemOn and Off...................................................150
Switching Recirculated Air On andOff.....................................................................131Switching Repeat Mode On andOff..................................................................489Switching Shuffle Mode On andOff..................................................................489Switching Stability Control On andOff..................................................................220Switching Text Message Notification Onand Off.........................................................509Switching the Audio Unit On andOff..................................................................488Switching the Display On and Off..........491Switching the Electronic LockingDifferential On and Off - Excluding:Raptor...........................................................203Switching the Electronic LockingDifferential On and Off..........................205Switching the Front Interior Lamps Onand Off.............................................................111Switching the Hazard Flashers On andOff..................................................................329Switching the Heated Mirrors On andOff....................................................................132Switching the Heated Rear Window Onand Off...........................................................132Switching the Heated Steering WheelOn and Off.....................................................99Switching the Lane Keeping SystemMode..............................................................273Switching the Lane Keeping System Onand Off..........................................................273Switching the Rear Interior Lamps Onand Off.............................................................111Switching the Rear Window Wiper Onand Off..........................................................100Switching the Stabilizer Bar DisconnectOn and Off - Excluding: Raptor...........229Switching the Stabilizer Bar DisconnectOn and Off - Raptor................................230Switching Traction Control On andOff....................................................................217Switching Trail Control On and Off.......222Switching Trailer Sway Control On andOff....................................................................313Switching Trail Turn Assist On andOff...................................................................227Symbols Glossary..........................................20
631
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex
Washer Fluid Specification......................476Washers...........................................................102Adding Washer Fluid.........................................103Switching the Courtesy Wipe On andOff.......................................................................103Using the Rear Window Washer...................103Using the Windshield Washer.......................102Washer Fluid Specification.............................103Washer Precautions..........................................102WashersSee: Wipers and Washers...............................100Waxing Your Vehicle....................................427Waypoints.......................................................515Adding a Waypoint.............................................515Editing Waypoints..............................................515What Are the Auxiliary Switches............522What Are the Instrument ClusterIndicators.......................................................121What Are the Instrument ClusterWarning Lamps...........................................119What Is 911 Assist............................................77What Is a Connected Vehicle..................483What is Alexa Built-In................................503What Is Auto-Start-Stop...........................174What Is Blind Spot InformationSystem..........................................................279What Is Cross Traffic Alert.......................283What Is Cruise Control..............................250What Is Driver Alert.....................................293What Is Ford Protect..................................526What Is G.O.A.T. Mode Control...............260What Is Hill Descent Control...................235What Is Hill Start Assist.............................216What Is Keyless Entry....................................91What Is MyKey................................................84What Is Pre-Collision Assist....................286What Is Remote Start.................................129What Is Start in Gear....................................172What Is the 360 Degree Camera...........247What Is the Cabin Air Filter.......................139What Is the Catalytic Converter..............185What Is the Electric Parking Brake.........213What Is the Electronic LockingDifferential..................................................203What Is the Gross Axle WeightRating............................................................296What Is the Gross Combined WeightRating............................................................296
What Is the Gross Vehicle WeightRating............................................................296What Is the Information Bar......................119What Is the Lane Keeping System.........272What Is the Maximum Loaded TrailerWeight..........................................................296What Is the Personal SafetySystem.............................................................67What Is the Power Outlet..........................158What is the Rear Occupant AlertSystem..........................................................150What Is the Rear View Camera..............244What Is the Stabilizer BarDisconnect..................................................229What Is the Tire Pressure MonitoringSystem.........................................................445What Is the Wireless AccessoryCharger...........................................................161What Is Traction Control............................217What Is Trail Control...................................222What Is Trail Turn Assist............................227Wheel and Tire Information....................430Wheel Nuts - Excluding: Raptor............458Wheel Nuts - Raptor..................................459Wi FiSee: Changing the Vehicle Wi-Fi HotspotName or Password......................................486See: Connecting the Vehicle to a Wi-FiNetwork............................................................483See: Creating a Vehicle Wi-Fi Hotspot.......486See: Vehicle Wi-Fi Hotspot...........................486Winching Limitations..................................316Winching Overview......................................314Winching Precautions.................................314Winching Requirements.............................315Winching - Troubleshooting......................317Winching – Frequently AskedQuestions..........................................................317Winching..........................................................314Winching - Troubleshooting............................317Winching Your Vehicle................................316Window Bounce-Back.................................114Overriding Window Bounce-Back.................114What Is Window Bounce-Back......................114Windows...........................................................113Global Opening.....................................................113Window Bounce-Back.......................................114
634
2023 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202208, DOMIndex