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IN CASE OF EMERGENCY215
JUMP STARTING
If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump starting can be dangerous if done improperly,
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow the
manufacturer’s operating instructions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located in the rear of the
engine compartment, behind the left headlight assembly.
Positive (+) Battery Post
See the following steps to prepare for jump starting:
1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the ignition
to OFF.
2. Turn off the heater, radio, and all electrical accessories. 3. Pull upward and remove the protective cover over the
positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than
12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
7
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216IN CASE OF EMERGENCY
JUMP STARTING PROCEDURE
Connecting The Jumper Cables
1. Connect the positive
(+) end of the jumper cable to
the positive (+)
post of the discharged vehicle.
2. Connect the opposite end of the positive (+) jumper
cable to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to
the negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper
cable to a good engine ground. A “ground” is an
exposed metallic/unpainted part of the engine, frame
or chassis, such as an accessory bracket or large bolt.
The ground must be away from the battery and the
fuel injection system.
Jump Starting Label
5. Start the engine in the vehicle that has the booster battery, let the engine idle for a few minutes, and
then start the engine in the vehicle with the
discharged battery.
6. Once the engine is started, follow the disconnecting procedure. Disconnecting The Jumper Cables
1. Disconnect the negative
(-)
end of the jumper cable
from the engine ground of the vehicle with the
discharged battery.
2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the booster
battery.
3. Disconnect the positive (+) end of the jumper cable
from the positive (+) post of the booster battery.
4. Disconnect the opposite end of the positive (+)
jumper cable from the positive (+) post of the vehicle
with the discharged battery, and reinstall the
protective cover.
If frequent jump starting is required to start your vehicle,
you should have the battery and charging system
inspected at an authorized dealer.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
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IN CASE OF EMERGENCY217
REFUELING IN EMERGENCY
The vehicle is equipped with a refueling funnel for a
Capless Fuel System Úpage 207. The refueling funnel is
located under the load floor in the rear cargo area. If
refueling is necessary, while using an approved gas can,
insert the refueling funnel into the filler neck opening.
Take care to open both flapper doors with the funnel to
avoid spills.
NOTE:In certain cold conditions, ice may prevent the fuel door
from opening. If this occurs, lightly push on the outside
center of the fuel door to break the ice buildup. Do not pry
on the door.
Fuel Funnel
Emergency Gas Can Refueling
Most gas cans will not open the flapper doors. A funnel is
provided to allow emergency refueling with a gas can.
See the following steps for refueling:
1. Retrieve funnel from the spare tire storage area.
2. Insert funnel into same filler pipe opening as the fuel nozzle.
Inserting Funnel
3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening. 5. Remove funnel from filler pipe, clean off prior to
putting back in the spare tire storage area.
CAUTION!
To avoid fuel spillage and overfilling, do not “top off” the
fuel tank after filling.
WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light to
turn on.
A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
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218IN CASE OF EMERGENCY
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be serviced by
an authorized dealer.
Potential signs of vehicle overheating:
Temperature gauge is at HOT (H)
Strong smell of coolant
White smoke coming from engine or exhaust
Coolant bottle coolant has bubbles present If the temperature gauge is moving towards or close to the
HOT (H) position, you can reduce the potential for
overheating by taking the appropriate action.
On highways — slow down.
In city traffic — while stopped, place the transmission in
NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control
to high. This allows the heater core to act as a supple -
ment to the radiator and aids in removing heat from the
engine cooling system.
GEAR SELECTOR OVERRIDE
If a malfunction occurs, and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. First turn the engine OFF.
2. Apply the parking brake.
3. Grab the boot material of the gear selector and pull up to carefully separate the gear selector bezel and
boot assembly from the center console.
Gear Selector Bezel
4. Press and maintain firm pressure on the brake pedal.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads “H,” pull over
and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on the “H” and
you hear continuous chimes, turn the engine off
immediately and call for service.
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IN CASE OF EMERGENCY219
5. Locate the gear selector override access (at the right
rear corner of the gear selector assembly). Using a
small screwdriver or similar tool, push and hold the
override release lever down.
Gear Selector Override Access Location
6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Push and hold the button on the gear selector.
Then shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL (N) for
more than two seconds, you must press the brake pedal
to engage DRIVE (D) or REVERSE (R).
Use the least amount of accelerator pedal pressure that
will maintain the rocking motion without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button (if necessary), to place the Elec -
tronic Stability Control (ESC) system in the “Off” mode,
before rocking the vehicle
Úpage 156. Once the vehicle
has been freed, push the ESC OFF button again to restore
“ESC On” mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping when you
are stuck and do not let anyone near a spinning wheel,
no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during
prolonged efforts to free a stuck vehicle.
When “rocking” a stuck vehicle by shifting between
DRIVE gear and REVERSE, do not spin the wheels
faster than 15 mph (24 km/h), or drivetrain damage
may result.
Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis -
sion shifting occurring).
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220IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing devices to
main structural members of the vehicle, not to fascia/
bumper or associated brackets. State and local laws
regarding vehicles under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle to avoid inadvertent
Electric Park Brake engagement. The Auto Park Brake
feature is enabled or disabled via the customer
programmable features in the Uconnect Settings.
Vehicles with a discharged battery, or total electrical
failure when the Electric Park Brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
Note that the Safehold feature will engage the Electric
Park Brake whenever the driver's door is opened (if the
battery is connected, ignition is ON, transmission is not in
PARK, and brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each time the
driver's door is opened by pressing the brake pedal and
then releasing the EPB.
If the vehicle’s battery is discharged, instructions on
shifting the automatic transmission out of PARK so that
the vehicle can be moved
Úpage 218.
TOWING CONDITION WHEELS OFF THE GROUND
ALL-WHEEL DRIVE (AWD)
Flat Tow NONENOT ALLOWED
Dolly Tow REAR
NOT ALLOWED
FRONT NOT ALLOWED
On Trailer ALLBEST METHOD
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Ensure that the Electric Park Brake is released, and
remains released, while being towed.
Do not use a fascia/bumper mounted clamp-on tow
bar on your vehicle. The fascia/bumper face bar will
be damaged.
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IN CASE OF EMERGENCY221
(Continued)
WITHOUT THE KEY FOB
Special care must be taken when the vehicle is towed with
the ignition in the OFF mode. The only approved method of
towing without the key fob is with a flatbed truck. Proper
towing equipment is necessary to prevent damage to the
vehicle.
ALL-WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
TOW EYE — IF EQUIPPED
Your vehicle may be equipped with a tow eye that can be
used to move a disabled vehicle. When using a tow eye,
see the following precautions.
Tow Eye
Tow Eye Usage Precautions
Tow Eye Warning Label
CAUTION!
Towing this vehicle using any other method can
cause severe transmission and/or transfer case
damage.
Damage from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate device in
accordance with highway code (a rigid bar or rope) to
maneuver the vehicle in preparation for transport via
a tow truck.
The tow eye must not be used to move the vehicle off
the road or where there are obstacles.
Do not use the tow eyes for tow truck hookup or
highway towing.
Do not use the tow eye to free a stuck vehicle Úpage 219.
Damage to your vehicle may occur if these guidelines
are not followed.
WARNING!
Stand clear of vehicles when pulling with tow eyes.
Do not use a chain with a tow eye. Chains may break,
causing serious injury or death.
Do not use a tow strap with a tow eye. Tow straps
may break or become disengaged, causing serious
injury or death.
Failure to follow proper tow eye usage may cause
components to break resulting in serious injury or
death.
CAUTION!
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222IN CASE OF EMERGENCY
Tow Eye Installation
The rear tow eye receptacle is located behind an access
door on the passenger’s side of the rear fascia/bumper.
To install the tow eye, open the access door using a small
screwdriver or similar tool. Thread the tow eye into the
receptacle, making sure it is fully tightened.
The tow eye must be securely seated to the attaching
bracket through the rear fascia/bumper. If the tow eye is
not securely seated to the attaching bracket, the vehicle
should not be moved.
Rear Tow Eye Access Door
Rear Tow Eye Installed
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
This feature is a communication network that takes effect
in the event of an impact
Úpage 184.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems
performed under certain crash or near crash-like
situations, such as an air bag deployment or hitting a
road obstacle
Úpage 187.
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